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Review of services for people living with HIV in New Zealand

Review of services for people living with HIV in New Zealand

Review of services for people living with HIV in New Zealand

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Inquiry6. What makes the service effective andrelevant <strong>for</strong> <strong>HIV</strong> positive persons?How many <strong>people</strong> use the service?For what reasons?Modes and frequency <strong>of</strong> communication<strong>with</strong> service users, members,constituentsProcesses <strong>of</strong> PLHA <strong>in</strong>put to the designand operation <strong>of</strong> the serviceChallenges to service delivery7. What obstacles – if any – exist <strong>for</strong> potentialservice users?Times, geography, culture, <strong>in</strong><strong>for</strong>mation,language, ideology8. How is the service work<strong>in</strong>g on anadm<strong>in</strong>istrative level?Adm<strong>in</strong>istrative capacity (staff numbers)Adm<strong>in</strong>istrative needsAdm<strong>in</strong>istrative strengths andweaknesses – how burdens affectoutputs9. How is impact, effectiveness and valueassessed, and what have those assessments<strong>in</strong>dicated to date?Criteria employedFrequency and modes <strong>of</strong> assessmentsEvidence <strong>of</strong> data <strong>for</strong> policy10. Are there any gaps <strong>in</strong> service coverage thatneed future <strong>in</strong>vestment?11. Are there plans <strong>for</strong> service development orevolution?ResponseIt is determ<strong>in</strong>ed <strong>for</strong> and by <strong>HIV</strong> <strong>people</strong>.Approximately 450 PLWHA use one or more <strong>of</strong> our <strong>services</strong>.We communicate <strong>with</strong> our members on a monthly basis <strong>with</strong> anewsletter. This is complimented <strong>with</strong> an electronic broadcast as wellas a quarterly <strong>in</strong>sert <strong>in</strong> “gay media”.Everyth<strong>in</strong>g is designed and delivered by PLWHA.Challenges are f<strong>in</strong>ancial.Most <strong>services</strong> are only available from Auckland. There are limitednational <strong>services</strong>. We f<strong>in</strong>d it difficult to reach out to “African”communities <strong>with</strong>out sufficient resources to do so. When we have aservice or project <strong>in</strong>volv<strong>in</strong>g women we work <strong>with</strong> Positive Women Inc.We are a small operation due to fiscal constra<strong>in</strong>ts.One person works on adm<strong>in</strong>istration.Statistical <strong>in</strong><strong>for</strong>mation helps provide an evaluation <strong>of</strong> the projectcoupled <strong>with</strong> members (consumers) feedback.Outreach cl<strong>in</strong>ic and test<strong>in</strong>g <strong>in</strong> the community.Yes we have developed a Strategic Plan and as fund<strong>in</strong>g is achieved wewill implement plans.64 REVIEW OF SERVICES FOR PLHA

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