ANNUAL REPORT - Coffs Harbour City Council - NSW Government

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EXCERPT: COFFS HARBOUR CITY COUNCIL 2010/2014 DELIVERY PROGRAM (PAGE 9)How to Read the Delivery Program and Operational PlanCouncil’s Delivery Program and Operational Plan have been structured to match the Themes, Objectives and Strategies of the Coffs Harbour 2030Community Strategic Plan. The entire framework is intended to ensure that all interests – social, economic, environmental and civic leadership - arecomprehensively addressed. These Quadruple Bottom Line (QBL) principles underpin the establishment, implementation and review of Council’soperational activities and guide their alignment – often on a multi-dimensional basis – with the strategic goals of Coffs Harbour 2030.Council’s annual budget is divided up across a range of different Budget Programs. Each Program covers a specific group of operational activities tobe undertaken by Council. Each of Council’s Budget Programs and operational activities is aligned (on a ‘best fit’ basis) with at least one 2030Strategy. Each Budget Program has a three-digit code (eg, 516) and each operational activity has a corresponding code (eg, 516.1).Some programs and activities play a role in implementing more than one strategy and are aligned accordingly. In a number of instances, however,programs and activities relate to the general running of Council as an organization (eg, Finance, Information Systems, Governance and LegalServices) rather than to a specific 2030 goal. To accommodate these programs and activities, an additional Theme – Our Council – has beenestablished within the Delivery Program, with an additional objective and strategies that are consistent with Council’s organisational processes.Illustrated simply, the Delivery Program sets out the following:ThemeOutcomeObjective(and Objective Measure)Strategy(and Council’s identified role asProvider/Facilitator/Advocate)Council Budget Program(and Responsible Officer)Coffs Harbour City Council – 2011/2012 Annual Report – Section 1 - incorporating 2030 End of Term Report Page 10
EXCERPT: COFFS HARBOUR CITY COUNCIL 2010/2014 DELIVERY PROGRAM (Continued)How to Read the Delivery Program and Operational PlanMuch of the work Council undertakes is of a ‘service’ nature; that is, activities that are carried out on a regular basis and have no ‘end-date’ (forexample, street cleaning, Customer Service, the hire of Community Facilities, etc). The rest of Council’s workload is made up of projects with specificstart and end-dates (including the development of plans and strategies and the implementation of new processes); in many cases, projects haveindividual budgets (for example, the flood mitigation works associated with the 2010 rate variation.). Each thematic section in the Delivery Programincludes an overview of projects scheduled to be undertaken during the four-year term of the document.The Operational Plan is structured as follows:Strategy/ies(addressed by Program Activities)Council Budget Program(and Responsible Officer)ProgramActivity/iesPerformanceMeasure/sDetailed Budget2010/2011Assessment FrameworkPerformance measures have been assigned to each Council activity in the Operational Plan. These will allow performance measurement at activityand budget program levels and will contribute to the assessment of performance at strategic and organisational levels. The development of long-termsustainability indicators is an ongoing project for Coffs Harbour 2030. Preliminary measures in the Delivery Program (for assessing outcomes relatingto 2030 Objectives) will be reviewed as sustainability indicators are finalised.The Coffs Harbour 2030 Plan, Delivery Program and Operational Plan (and associated Integrated Planning and Reporting documentation) can beaccessed at Council’s website: www.coffsharbour.nsw.gov.auCoffs Harbour City Council – 2011/2012 Annual Report – Section 1 - incorporating 2030 End of Term Report Page 11
Page 1 and 2: A N N U A L R E P O R TS E C T I O
Page 4 and 5: Theme:LEARNING AND PROSPERING (Dire
Page 6 and 7: Theme:MOVING AROUND (Director, City
Page 8 and 9: Looking after our Community (Contin
Page 10 and 11: Looking after our Environment (Cont
Page 12 and 13: Income and Expenditure 2011/2012Tot
Page 14 and 15: Income and Expenditure 2011/2012 (C
Page 16 and 17: Coffs Harbour is a major regional c
Page 18 and 19: COFFS HARBOUR CITY COUNCIL 2030 END
Page 20 and 21: ELECTED MEMBERSList of Councillors
Page 26 and 27: READING THE 2030 END OF TERM REPORT
Page 30 and 31: Theme:LEARNING AND PROSPERING (Dire
Page 32 and 33: Learning and Prospering (Continued)
Page 44 and 45: Learning and Prospering - Projects
Page 46 and 47: Places for Living (Continued)OUTCOM
Page 48 and 49: Places for Living (Continued)OBJECT
Page 50 and 51: Places for Living (Continued)Proces
Page 52 and 53: Places for Living (Continued)Planni
Page 54 and 55: Places for Living - Projects 2011/2
Page 56 and 57: Theme:MOVING AROUND (Director, City
Page 58 and 59: Moving Around (Continued)OBJECTIVE:
Page 60 and 61: Moving Around (Continued)OUTCOME: M
Page 62 and 63: Moving Around (Continued)OUTCOME: M
Page 64 and 65: Moving Around - Projects 2011/2012B
Page 66 and 67: Moving Around - Projects 2011/2012
Page 76 and 77: Looking After Our Community - Proje
Page 78 and 79:
Looking after our Environment (Cont
Page 80 and 81:
Page 82 and 83:
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Theme:OUR COUNCIL (Director, Corpor
Page 92 and 93:
Our Council - Projects 2011/2012Bud
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Our Council - Projects 2011/2012 (C
Page 96 and 97:
Operational Plan Progress at 30 Jun
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Operational Plan Progress at 30 Jun
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www.coffsharbour.nsw.gov.auCoffs Ha
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ANNUAL REPORT - Coffs Harbour City Council - NSW Government

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