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Microsoft Dynamics CRM 4.0 User's Guide - MAEIL, Information ...

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Use <strong>Microsoft</strong> Office Word 2003Can I do this task?This task requires permissions that are found in all default security roles. More information about specificpermissions and performing this task while offline: Report PermissionsThere are several ways you can merge <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> data into <strong>Microsoft</strong> Office Word 2003. If you use<strong>Microsoft</strong> Office Word 2007, you can also use mail merge from <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> and from <strong>Microsoft</strong> <strong>Dynamics</strong><strong>CRM</strong> for Outlook.Export a list, such as the results of an Advanced Find search, into a dynamic or static <strong>Microsoft</strong> Office Excel file,and use the Excel file as the data source for a <strong>Microsoft</strong> Office Word 2003 mail merge. This does not create a<strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> activity for each merged record. More information: Export Data to ExcelFrom <strong>Microsoft</strong> Office Word 2003, read data directly from the <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> database. This does notcreate a <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> activity for each merged record. This method is described in this topic.1. In <strong>Microsoft</strong> Office Word, on the Tools menu, point to Letters and Mailings, and then click MailMerge.Follow the instructions in steps 1 and 2 of the Mail Merge pane.2. In step 3 of the Mail Merge instructions, select Use an existing list, and then click Browse.3. Click New SQL Server connection.odc, and then click Open.4. In the Server Name box, type the name of the server where the <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> databaseis stored, and then click Next.5. In the database list, select the Organization_MS<strong>CRM</strong> database.6. In the Name column, select a filtered view that starts with the prefix Filtered.7. Click Next, and then click Finish.8. Complete the mail merge by following the remaining steps in the <strong>Microsoft</strong> Office Word Mail Mergepane.TipTo share your new file with other users, do one of the following:Add your file as a report in <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong>, and select the report. On the More Actionsmenu, click Sharing, and specify users with whom to share the report.If the report would be useful for all users, add your file as a report in <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong>, andask your system administrator to make it available to the organization. If you have the appropriatepermissions:1. In the <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> Reports area, select the report.2. Click Edit Report .3. On the Actions menu, click Make Report Available to Organization.Put the report in a shared file system.E-mail the report to other <strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> users in the same domain.<strong>Microsoft</strong> <strong>Dynamics</strong> <strong>CRM</strong> <strong>4.0</strong> User’s <strong>Guide</strong> 125

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