Importance of enterprise and customer information management for ...
Importance of enterprise and customer information management for ...
Importance of enterprise and customer information management for ...
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Summary <strong>and</strong> main message• Organic Growth REQUIRES Excellentunderst<strong>and</strong>ing <strong>of</strong> <strong>customer</strong> needs• Technology now plays a major role in process <strong>of</strong>banking, <strong>and</strong> underst<strong>and</strong>ing <strong>and</strong> meeting <strong>customer</strong>needs (<strong>and</strong> hence creating organic growth)• CIOs <strong>and</strong> Technology Divisions should startfocusing on, <strong>and</strong> claiming responsibilities <strong>and</strong>compensations <strong>for</strong> ‘growth’ agenda (rather thanfocusing mainly on ‘keeping lights on’).©Insight2Action Group 2006
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