A Guide to the National Standards for Safer Better Healthcare - hiqa.ie
A Guide to the National Standards for Safer Better Healthcare - hiqa.ie
A Guide to the National Standards for Safer Better Healthcare - hiqa.ie
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<strong>National</strong> <strong>Standards</strong> <strong>for</strong> <strong>Safer</strong> <strong>Better</strong> <strong>Healthcare</strong> - Health In<strong>for</strong>mation and Quality AuthorityTheme 6Work<strong>for</strong>ceA service’s work<strong>for</strong>ce is one of its most important resources indelivering safe, high quality care and support. It is importantthat <strong>the</strong> members of <strong>the</strong> work<strong>for</strong>ce are skilled and competent<strong>to</strong> deliver quality care and support and that <strong>the</strong> work<strong>for</strong>ce isplanned, structured and managed <strong>to</strong> deliver <strong>the</strong> service’squality and safety outcomes.The people working in healthcare services providing care andsupport need supervision and training <strong>to</strong> ensure <strong>the</strong>y are doinga good job. As healthcare changes and develops over time,<strong>the</strong> work<strong>for</strong>ce needs <strong>to</strong> be supported <strong>to</strong> continuously updateand maintain <strong>the</strong>ir knowledge and skills, whe<strong>the</strong>r <strong>the</strong>y aredirectly employed or in a contractual agreement.623
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