A Guide to the National Standards for Safer Better Healthcare - hiqa.ie

National Standards for Safer Better Healthcare - Health Information and Quality AuthorityExamples of what this means for you:nnnnnnnservice providers plan and organise their services toensure there are enough staff with the necessaryqualifications, skills and experience to deliver safe highquality care to service users at all timesthe service makes sure that, where it is necessary,healthcare professionals are registered with theirprofessional body. For example, all doctors are registeredwith the Medical Council and all nurses and midwives areregistered with An Bord Altranaisyou can expect that everybody providing your healthcareregularly receives the necessary training to keep theirskills and knowledge up to dateeverybody working in a service knows how to getsupport and advice when they need it so they can delivera high quality safe servicethe service asks service users how they were treated bystaff in the service and uses this information to improveall service users’ experience6the people who work in the service are supported bythose in charge of the service to provide high quality,safe careif a service provider is concerned about the work of anyof their healthcare professionals, they take thenecessary actions to protect service users.25