IBM EXPRESS SELLER COOKBOOK

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GLOBAL TECHNOLOGY SERVICES:IBM ServicePac OfferingsLooking for a way to increase the value of yourIBM sales? Tell your clients about IBM ServicePac offerings.Designed to extend the product investment madeby your client. The IBM ServicePac is a family of preconfiguredservice and support offerings that make iteasy for your customers to buy and use IBM hardwaremaintenance and software support services.Each prepackaged service includes a specific statementof scope, service agreement terms and conditions alongwith simple instructions for activating service. Plus eachServicePac has a fixed price. With fixed terms. So thereare no extra costs. And clients know exactly what servicesthey are getting, making budget planning easier foreveryone.RESOURCESTo learn more, visit: ibm.com/services/igsservicepacsServicePac* services include:ServicePac for Remote Technical Support Services—This service provides you with unlimited hardware installationplanning, configuration assistance and software phone support.ServicePac for IBM Education Pack—Online Account—This prepaid, discount purchase program providesaccess to top-notch classroom training, technical conferences and e-learning offerings.ServicePac for Post-warranty Maintenance Agreement—A variety of options, with service response and durationtimes designed to fit your business needs.ServicePac for Warranty and Maintenance Options—A variety of options, with service response and durationtimes designed to fit your business needs. Stay up and running around the clock with enhanced hardware supportduring the warranty period and beyond.ServicePac for System x e-learning courses—The IBM ServicePac for IBM System x e-learning courses provideseasy, affordable access to technical training.* Availability varies by countryIBM Express Seller Cookbook | December 200716
GLOBAL TECHNOLOGY SERVICES:IBM ServicePac OfferingsServicePac* services include:IBM Implementation Services—ServicePac for IBM System Storage DS4000 technology—Skills and technicalexperience of IBM services professionals to help speed the deployment of your solution for DS4000 disksystems.IBM Implementation Services—ServicePac for storage software, TPC - Basic—Basic implementation of upto two data agents on supported operating system platforms, along with the IBM services professionals to efficientlydeploy your storage software.IBM Implementation Services—ServicePac for storage software, TPC - Plus—Implementation of up to fivedata agents on supported operating system platforms, along with the IBM services professionals to efficientlydeploy your storage software.IBM Implementation Services ServicePac for IBM BladeCenter and System x—A three-day hands-on trainingand implementation service which helps customers install, configure and exploit the capabilities ofIBM BladeCenter and System x servers.IBM Implementation Services—ServicePac for pre-assembled IBM BladeCenter and System x—A 2 dayon-site implementation service helps clients with pre-assembled machines configure a new IBM BladeCenter orSystem x server in their environment.IBM Implementation Services—ServicePac for System p LPAR—Skills and technical expertise to implementup to two(2) logical partitions (LPARs) using the Hardware Management Console (HMC) on your IBM System pserver in a faster, more efficient way.RESOURCESTo learn more, visit: ibm.com/services/igsservicepacs* Availability varies by countryIBM Express Seller Cookbook | December 200717
Page 1 and 2: IBM EXPRESS SELLERCOOKBOOKFOR IBM B
Page 3 and 4: EXPRESS SELLERPROGRAMIBM Express Se
Page 5 and 6: IBM EXPRESS SELLER COOKBOOKPURPOSEA
Page 7 and 8: CUSTOMER BENEFITSIBM Express Advant
Page 9 and 10: MARKETING MATERIALS: BENEFITS OFCRE
Page 11 and 12: MESSAGING: IBM System p ProductsLik
Page 13 and 14: MESSAGING: IBM Lotus ProductsYour b
Page 15: MESSAGING: IBM Tivoli ProductsIBM T
Page 19 and 20: IBM EXPRESS MANAGED SERVICESIBM Exp
Page 21 and 22: IBM FINANCING ADVANTAGE: BENEFITSSo
Page 23 and 24: SAMPLE HEADLINESThe following are e
Page 25 and 26: CAMPAIGN DESIGNER: THE MATERIALSYOU
Page 27 and 28: CAMPAIGN DESIGNER: SAMPLESLEARN MOR
Page 29 and 30: PROGRAMBENEFITSIBM Express Seller C
Page 31 and 32: INCENTIVES AND PROMOTIONSThroughout
Page 33 and 34: MORE IBM BUSINESS PARTNERRESOURCESI
Page 35 and 36: HARDWAREPRODUCTOFFERINGSIBM Express
Page 37 and 38: IBM System x IBM System x3105 Expre
Page 39 and 40: IBM System x continuedIBM System x
Page 41 and 42: IBM BladeCenter ®IBM BladeCenter®
Page 43 and 44: IBM System p IBM System p5 505 Expr
Page 45 and 46: IBM System Storage continuedIBM To
Page 47 and 48: The following print ads are example

IBM EXPRESS SELLER COOKBOOK

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