Project Cisco Authorized Management Technical <strong>Training</strong> <strong>Training</strong>(ACEAP) Cisco Application Control(Cuwn) Cisco Unified wireless Network (DCUCI) Data Center Unified ComputingEngine Appliance v1.0 (ExaM N/A)(Exam N/A) – 4 Days / $3,295 or 33 CLCs Implementation 3.0 (Exam N/A)Students will learn to design, install, configure, and4 Days / $2,995 or 30 CLCs5 Days / $3,495 or 35 CLCsmaintain a wireless network both as an add-on to Students will learn how to configure and manage CiscoYou will learn how to deploy and configure the Ciscoan existing wireless LAN and as a new Cisco Unified UCS servers with consolidated I/O networking for LANCatalyst 4710 Application Control Engine (ACE)Appliance. ILTWireless Network solution. ILT OLLand SAN connectivity and learn how to virtualize serverproperties to enable simple and rapid mobility of serverimages between physical servers.(ACUCM w/auc) Administering CiscoILTJeff PergamentUnified Communications Manager v7.0(Exam N/A) – 5 Days / $3,395 or 34 CLCsTEchnical Instructor Since 1997 (DCUCD) Data Center UnifiedComputing Design v4.0 (Exam #642-982)Students will learn basic concepts of IP telephony and5 Days / $3,495 or 35 CLCsmanager concepts such as clustering, route plans, digitThis course enables engineers to choose and designmanipulation, call admission control, survivability and “Jeff made the classmedia resource. ILT OLLscalable, reliable, and intelligent data center unifiedcomputing and virtualization solutions.(AUC) Administering Cisco Unityvery enjoyableILT OLLConnection (Exam N/A) – 2 Days / $1,995(DCUCSI) Data Center Unifiedor 20 CLCsthrough his demeanorComputing Server Integration v4.6(Exam N/A) – 5 Days / $3,495 or 35 CLCsThe course presents Cisco Unity Connection withThis course guides learners through rack installationthe focused goal of providing the administrators withand wit, and heand the provisioning of server hardware, operatingthe necessary skills to perform their day-to-day jobsystems or hypervisors, and applications. Significantfunctions using the Cisco Unity Connection version 8.xsystem. knew the subjectILT OLLcontent is devoted to management, maintenance,and troubleshooting. This course articulates Ciscodata-center virtualization solutions and explains how(AUCCE) Administering Cisco Unified matter very well.”to execute a virtualization solution that is based on aContact Center Enterprise Softwaredetailed implementation plan.v8.0 (Exam N/A) – 5 Days / $3,695 or 37 CLCsILT OLLThis course will give you an understanding of the<strong>New</strong> <strong>Horizons</strong> student(dcufi) Implementing Cisco DataCisco Unified CCE v8.0 system, the IntelligentCenter Unified Fabric v4.0Contact Management (ICM) routing application, and(Exam # 642-992) – 5 Days / $3,695 or 37 CLCsCisco Outbound Option. You will accomplish this by(CVPI) Cisco Unified Customer Voice The course covers the key components andconfiguring the Cisco Unified CCE v8.0 software, usePortal Implementation v7.0 (Exam N/A) procedures needed to install, configure, manage, andthe ICM routing software to route calls from Cisco5 Days / $3,695 or 37 CLCstroubleshoot the Cisco Nexus 7000 and 5000 in theUnified IP IVR and from Cisco Unified CommunicationsThis course covers the tasks necessary for thenetwork and SAN environment.Manager. Additionally, you will use various ICM utilitiesILT OLLoperation, administration, maintenance and provisioningto aid you in locating configuration errors and you willconfigure the Cisco Outbound Option. ILT OLL(Ops Console) of Unified CVP as it is installed in a (IASNS) Implementing Ciscocomprehensive Intelligent Contact manager Enterprise Advanced Storage Networking(ICME) environment.(AUM) Administering UnifiedILT OLLSolutions v4.2 (Exam #642-359) – 5 DaysMessaging v5.0 (Exam #642-104)$3,495 or 35 CLCs2 Days / $1,995 or 20 CLCs(CWAAS) Cisco Wide-area Application This course enables engineers to choose and designServices (Exam #642-655) – 5 Days / $3,295 scalable, reliable, and intelligent data center unifiedStudents will how to perform system setup andor 33 CLCscomputing and virtualization solutions.customization; add, delete, and modify subscribers;ILT OLLStudents learn how to design and deploy a solution usingand monitor and maintain the Cisco Unity system.ILT OLLCisco WAAS that improves application performance (ICMBC) Intelligent Content Managerover the WAN while enabling infrastructure consolidation; bootcamp (Exam N/A) – 5 Days / $4,995 orunderstand Cisco WAAS optimization technology,(BGP) Configuring BGP on Cisco Routers50 CLCsdesign considerations, network integration, and system Students will attend an accelerated class combining the(Exam #642-691) – 5 Days / $3,195 or 32 CLCstroubleshooting aspects.Students will learn the theory of Border GatewayILT OLLcomplete Cisco classes for Cisco Intelligent ContactManagement Product <strong>Training</strong> Part 1 (ICMPT1), andProtocol (BGP), configuration of BGP on Cisco IOS(CWLMS) Implementing CiscoWorks Cisco Intelligent Contact Management Product <strong>Training</strong>routers, detailed troubleshooting information, andLMS v4.0 (ExaM N/A) – 5 DaysPart 2 (ICMPT2). Part 1 includes an overview of thehands-on exercises that provide skills needed to$3,395 or 34 CLCsICM, configuration, basic scripting, WebView reporting,configure and troubleshoot BGP networks in customerenvironments. ILT OLLYou will learn how to use the CiscoWorks LANas well as Pre-Routing, Post-Routing, and TranslationManagement Solution (LMS) 4.0 to manage their Routing. Part 2 provides the knowledge and experiencenetwork. Learn the correct tools within CiscoWorks necessary to install, set-up, support and troubleshoot(CANAC) Implementing Cisco NACto document the network inventory, manage device the Cisco ICM system.aPPLiance (Exam #642-591) – 3 Days / $2,995ILT OLLconfigurations, control software updates, monitoror 30 CLCsperformance, troubleshoot faults, and simplify the (ICOMM) Introducing CiscoThe Implementing Cisco NAC Appliance (CANAC) v2.1deployment of new Cisco technologies.course will provide learners with the skills and knowledgeILT OLLVoice and Unified CommunicationsAdministration v8.0 (CCNA Voice)to be able to implement the Cisco NAC Appliance solution(DCNI2) Implementing cisco Data(Exam #640-461) – 5 Days $3,395 or 34 CLCsas a part of a Cisco SDN security strategy. ILT OLL Center Network InfrastructureThis course introduces the architecture, components,(Exam #642-456) – 5 Days / $3,295 or 33 CLCs functionalities, and features of Cisco UnifiedStudents will learn to deploy, configure andCommunications solutions and describes howtroubleshoot data center networks using the Cisco daily job tasks, such as system monitoring, moves,Nexus Platform Family including the Cisco Nexus 7000, adds, and changes are performed on Cisco5000, and 2000. ILT Unified Communications Manager, Cisco UnifiedCommunications Manager Express, Cisco UnityConnection, and Cisco Unified Presence. ILT OLL12NEWNEWNEWNEWNEWNEWNEWNEWNEWNEW
(ICSNS) Implementing CiscoStorage Networking Solutions v4.2(Exam #642-359) – 5 Days / $3,495 or 35 CLCsUsing NX-OS v5.0.4, this course provides learners theskills in implementing and troubleshooting Cisco storagenetworks. Topics include installing and bringing up theswitch, configuring virtual SANs (VSANs), domains,interfaces, and zones, implementing port channels andconfiguring management security. ILT OLLNEW(IP6FD) IPv6 Fundamentals andDeployment (Exam N/A) – 5 Days / $3,295or 33 CLCsThis course provides the knowledge and skills neededto design, install, configure, and maintain a Cisco IPSsensor for small, medium, and enterprise networks. Thecourse also describes the procedures for managingintrusion prevention system (IPS) alarms. ILT OLL(IPS) Implementing Cisco IntrusionPrevention System v.7 (Exam #642-627)5 Days / $3,395 or 34 CLCsStudents will gain knowledge and skills to reduce riskto the IT infrastructure and applications using Cisco IPSfeatures, and provide detailed operations support forthe Cisco IPS. ILT OLLNEW(mars) Cisco MARS (Exam #642-691)4 Days / $2,995 or 30 CLCsStudents will learn how to readily and accuratelyidentify, manage, and eliminate network attacks andmaintain network security compliance. ILT(MPLS) Implementing Cisco MPLS v2.3(Exam #642-611) – 5 Days / $3,495 or 35 CLCsThe focus of this course is on MPLS technologyissues as they apply to service providers and on howto configure new features and functions in an existingrouted environment. ILT(SSECMGT) Managing EnterpriseSecurity with Cisco Security Managerv4.0 (Exam N/A) – 5 Days / $3,395 or 34 CLCsStudents will learn network security engineers withthe knowledge and skills that are needed to configureand deploy Cisco Security Manager. The course alsoprovides an overview of network security technologies,and includes case studies that are useful fordeployment scenarios. ILT OLLNEW(UCCE/ICM w/cvp) Unified contactCenter Enterprise/Intelligent contentManager Administration (Exam N/A)5 Days / $4,595 or 46 CLCsThis course starts at the 40,000-foot level of the UCCEproducts describing the component and processinteraction across the various components of a typicalUCCE network. Students will start at the ground level,implementing, configuring, scripting and troubleshootinga Comprehensive CVP deployment. Differing Unifieddeployment models are discussed, as well as integration ofCVP in a Legacy (traditional PBX/ACD) environment. ILT(UCCE/ICM w/ipivr) Unified contactCenter Enterprise/Intelligent contentManager Administration (Exam N/A)5 Days / $4,595 or 46 CLCsStudents will start at the ground level implementing,configuring, scripting and troubleshooting a single siteUCCE environment with IP IVR as the VRU routing client.Differing UCCE deployment models are discussed andcritiqued. Some topics covered are Ingress Gatewayimplementation & configuration, CommunicationsManager implementation & configuration for UCCE, IP IVRimplementation, configuration & scripting for UCCE, ICM& CTI Implementation & configuration for UCCE includingscripting/skills, agents/queueing and reporting. ILT(UCCxa) Unified contact Center Expressadvanced (Exam N/A) – 5 Days / $3,495or 35 CLCsBuilding on the knowledge base and scriptingexperience learned in CRSD/UCCXD classes, thestudent will explore more advanced techniques inscripting and overall CRS functionality. ILT(UCCXD) Deploying Unified ContactCenter Express v3.0 (Exam #642-164)5 Days / $3,495 or 35 CLCsThis course provides the student with hands-on experienceand knowledge of tasks typically performed for a ContactCenter Unified Contact Center Express v7.0 and UnifiedIP IVR v7.0 deployment. This includes the deployment ofUnified Contact Center Express and Unified IP IVR (UnifiedCCX and Unified IP IVR) as contact center solutions.Tasks include planning, installation, configuration tasks,troubleshooting and creating Cisco scripts. ILT(UC-UCS) iNSTALLING cISCO UC ON ucs INA VIRTUALIZED ENVIRONMENT – 5 Days /$3,495 or 35 CLCsStudents will learn about the changing Data <strong>Centers</strong>erver environment, where the Cisco UCS system fitsinto this environment, and LAN and storage (SAN)considerations. An overview of the UCS products willbe provided, with emphasis on the advantages theUCS Manager brings to server provisioning. Serverprovisioning, through the use of easy-to-configureService Profiles, will also be covered in detail, alongwith an overview of VMware concepts and products.The Nexus 1000V Switch will also be discussed. ILT(802.1x) introduction to 802.1xOperations for Cisco SecurityProfessionals v1.0 – 3 Days / $2,995 or 30 CLCsStudents will obtain the knowledge and hands-onexperience to prepare them to configure Cisco TrustSecsolutions based on Cisco Identity Services module, CiscoCatalyst switches, and Cisco Wireless LAN Controllers.ILT OLLNEWILTOLLMLInstructor-Led <strong>Training</strong>OnLine Live - Virtual ILTMentored <strong>Learning</strong>Guaranteed to RunAll classes displaying this highlighthave our guarantee to be deliveredas indicated in our schedule.Visit our website atwww.nhgreatlakes.comClick on our Instant Schedule forclass dates and outlines.Our LocationsLivonia, Troy & Detroit(734) 525-1501East Lansing(517) 318-4005Grand Rapids & Kalamazoo(616) 574-7500Chicago Loop & Rosemont(773) 693-6000Cleveland & Akron(216) 332-7960If you are interested in a course orversion not listed, please contact yourAccount Executive.We acceptCisco <strong>Learning</strong> Credits (CLCs).13