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Exhibitor Manual - SIOP 2012, 44th Congress of the International ...

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TECHNICAL DATA• The exhibition accompanying <strong>SIOP</strong> <strong>2012</strong> will be held in <strong>the</strong> Lower Floor and on <strong>the</strong> GroundFloor <strong>of</strong> <strong>the</strong> Barbican Centre• All rates cover floor space and carpeting only and do not include <strong>the</strong> construction <strong>of</strong> a modularbooth or o<strong>the</strong>r extras. The minimum exhibition space is 6 square metres.• For some locations, companies renting separate spaces are allowed to visually link <strong>the</strong>se upby carpeting <strong>the</strong> aisles in-between, provided an additional rental rate <strong>of</strong> 30 % <strong>of</strong> <strong>the</strong> standardrate is paid for <strong>the</strong> total surface <strong>of</strong> <strong>the</strong> aisle. No constructions <strong>of</strong> any description are allowed in<strong>the</strong> aisles. Companies renting aisle space are allowed to brand <strong>the</strong> aisle carpet with <strong>the</strong>company logo.• Connections for water or compressed air to <strong>the</strong> stands must be ordered (where available)directly from Europa <strong>International</strong>Hall information• The maximum building height is 3 m (300cm)• There is no day light in <strong>the</strong> exhibition area• There are pillars (3m squared) in <strong>the</strong> exhibition hall.• The Exhibition hall is carpeted. It is thus not necessary to carpet your exhibition space.• The floor bearing capacity (net load) is 488 kg/sqm (100lb/ft2)• Loading: goods’ lift B goes from <strong>the</strong> roadway to <strong>the</strong> ground floor and <strong>the</strong> roadway leadsstraight into <strong>the</strong> stalls foyer / lower floor. The internal roadway is on this level so it is possibleto unload directly into <strong>the</strong> foyer without needing a lift. Please note that <strong>the</strong> height restriction forvehicles on <strong>the</strong> roadway is 11ft 6" (approx. 210 cm)• Lift B: Capacity: 5000kgs / 66 peopleDimensions: 3.80m wide x 1.70m deep x 2.55m highDoor dimensions: 3.00m wide x 2.55m highA security code is required for use <strong>of</strong> this lift - Contact <strong>the</strong> Barbican Event Manager.• Access restriction on service road is 3.50m (11'6")• Suspension <strong>of</strong> banners/signage from <strong>the</strong> ceiling is not allowed.• The Barbican Centre is a strictly non-smoking area8


STAND CONSTRUCTIONPlease note that this section applies only to stands to be constructed.If you ordered a modular booth, please go to <strong>the</strong> online catalogue and order forms available at<strong>the</strong> end <strong>of</strong> this manual.Stand description and decorationFor stand set up and equipment, please refer to <strong>the</strong> descriptions supplied on <strong>the</strong> following pages.Modular stands must be left as <strong>the</strong>y are found. Please do not paint <strong>the</strong>m or stick paper to <strong>the</strong>m unlessyou use special double-sided tape which leaves no marks on <strong>the</strong> surface. The exhibitor will beinvoiced for any damage caused to <strong>the</strong> stand.<strong>Exhibitor</strong>s may decorate and equip <strong>the</strong>ir stand as <strong>the</strong>y wish, as long as <strong>the</strong>y take <strong>the</strong> following pointsinto account:• Stand equipment should not exceed <strong>the</strong> allocated floor surface area or <strong>the</strong> height <strong>of</strong> <strong>the</strong> walls.• No installation or decoration which could <strong>of</strong>fend any or all <strong>of</strong> <strong>the</strong> exhibitors will be permitted• Loudspeakers and o<strong>the</strong>r similar devices are prohibited• Pamphlets and samples may only be distributed within <strong>the</strong> stand itself.• Adhesive tape may only be used to mark <strong>the</strong> stand area or to fix carpets with permission from<strong>the</strong> Barbican Centre.• A layer <strong>of</strong> masking tape underneath <strong>the</strong> adhesive tape will facilitate its removal after <strong>the</strong> event.Adhesive carpet tiles may not be used.• Damages caused by exhibitors who disregard <strong>the</strong>se rules will be paid for by <strong>the</strong> exhibitor.Stand cleaningThe exhibition halls and walkways will be cleaned after <strong>the</strong> setup. The Barbican will take care <strong>of</strong> <strong>the</strong>cleaning <strong>of</strong> your booth, free <strong>of</strong> charge. It is mandatory to contact Paul Willett atpaul.willett@barbican.org.uk to order it. Cleaning will only be allowed when <strong>the</strong> exhibition is closed tovisitors.Stand designEvery exhibitor must submit an exact statement <strong>of</strong> <strong>the</strong> dimensions <strong>of</strong> <strong>the</strong>ir stand, as well as plans anddescriptions. Those companies renting a stand module from Europa <strong>International</strong> should submit <strong>the</strong>package type, dimensions & non-standard items such as display screens and catering areas.This information must be sent to <strong>the</strong> <strong>SIOP</strong> <strong>2012</strong> <strong>Congress</strong> Secretariat by email to Adline Lewuillon,Adline.lewuillon@ecco-org.eu before 7 September <strong>2012</strong>.The drawings must clearly indicate <strong>the</strong> planned layout, equipment and furnishing <strong>of</strong> <strong>the</strong> stand,including <strong>the</strong> signage and visuals. Also indicated must be <strong>the</strong> location <strong>of</strong> power outlets, electricitycables, moving parts, details <strong>of</strong> raised floors, water as well as telephone and ventilation installations.Please supply:– A scaled top view drawing– A scaled side view drawing– A 3-dimensional drawing (or photograph)Indicating <strong>the</strong> various heights and <strong>the</strong> open/transparent spaces will, in principle, be sufficient. If specialconstruction is planned (information towers, moving parts, etc) additional information will have to besubmitted.9


Responsibility to neighbouring standsThe ECCO congresses are a long standing meetings series with a reputation <strong>of</strong> equity in its dealingwith all participants. The responsibility <strong>of</strong> ensuring a fair and balanced experience for all is shared byall participants.Each exhibitor is asked to consider, <strong>the</strong>refore, <strong>the</strong> impact <strong>of</strong> <strong>the</strong> stand construction on neighbouringexhibits. If <strong>the</strong>re is a danger <strong>of</strong> unfairly ‘blocking’ ano<strong>the</strong>r stand from view, even when adhering to allo<strong>the</strong>r elements <strong>of</strong> <strong>the</strong>se regulations, this should be mentioned when submitting plans. Failure to do sowould breach <strong>the</strong> spirit <strong>of</strong> <strong>the</strong> exhibitor's contract with ECCO and in such cases <strong>the</strong> exhibitorresponsible will be expected to make such changes as necessary at his/her own cost. In such cases,<strong>the</strong> decision <strong>of</strong> ECCO will be considered final.Approval<strong>SIOP</strong> will send an approval to <strong>the</strong> exhibitor and/or <strong>the</strong> exhibitor’s agent. Only with this approval shall<strong>the</strong> stand be deemed eligible for construction.NO APPROVAL MEANS NO PERMISSION TO CONSTRUCT THE STAND – RESULTING COSTSARE ENTIRELY AT EXHIBITOR’S EXPENSEAny setup or installation, which does not comply with <strong>the</strong> standard specifications or with <strong>the</strong> designsapproved by <strong>SIOP</strong> must be corrected by <strong>the</strong> exhibitor before <strong>the</strong> opening <strong>of</strong> <strong>the</strong> exhibition. Failure todo so will result in correction being made by <strong>SIOP</strong>. All expenses for <strong>the</strong>se corrections will be payableby <strong>the</strong> exhibitor. <strong>SIOP</strong> accepts no responsibility for damage caused by <strong>the</strong>se corrections.<strong>Exhibitor</strong>s are strongly encouraged to consider potential stand activities such as demonstrations,presentations, storage, hosted quizzes and hospitality when planning stand usage.Shell scheme standsShell scheme stands provided by Europa <strong>International</strong> will be uniform stands with uniform graphics,height and design. Partition walls will be 2.40 m high, light grey coloured (Velcro compatible)Constructed stand heightThe maximum building height is 3.00m10


Stand transparencyFor island (4 open sides) and peninsula (3 open sides) stand types, <strong>SIOP</strong> requires that line <strong>of</strong> sightthrough <strong>the</strong> stand be possible from aisle to aisle for at least 40% <strong>of</strong> <strong>the</strong> stands width when viewedfrom each open side.As an example <strong>of</strong> assessment criteria, high walled areas forming large storage rooms may blockneighbours unreasonably and in this case, will not receive approval.Accepted stand types & aisle carpetingTwo-storey structures and not allowed. Arches, bridges or similar constructions connecting 2 standsare not allowed, nor are L & U shape island stands.For some locations, companies renting separate spaces are allowed to visually link <strong>the</strong>se up bycarpeting <strong>the</strong> aisles in-between, provided an additional rental rate <strong>of</strong> 30% <strong>of</strong> <strong>the</strong> standard rate is paidfor <strong>the</strong> total surface <strong>of</strong> <strong>the</strong> aisle. No constructions <strong>of</strong> any kind are allowed in <strong>the</strong> aisles. Companiesrenting aisle space are allowed to brand <strong>the</strong> aisle carpet with <strong>the</strong> company logo.Separation wallsAll peninsula (3 open sides), corner (2 open sides) and in-line (1 open side) stands must beseparated from <strong>the</strong> neighbouring stand(s) by means <strong>of</strong> a separation wall (Europa <strong>International</strong>can supply this if required). In principle, this separation should be 2,40m high, and finished onall sides. The separation wall is considered as part <strong>of</strong> <strong>the</strong> stand design and should be indicatedon <strong>the</strong> stand drawings.In case an exhibitor fails to supply and install necessary separation wall, <strong>SIOP</strong> will arrange for walls tobe erected (and floor covering to be laid, if necessary) at <strong>the</strong> exhibitor’s expense.Back wallsThe rear side <strong>of</strong> each stand shall be designed and decorated by <strong>the</strong> exhibitor to whom this standbelongs, provided that <strong>the</strong> interests <strong>of</strong> <strong>the</strong> neighbours are not affected <strong>the</strong>reby. Walls constructed onan open side should be visually appealing to adjacent exhibits – some suggestions include screenswith moving displays, scientific posters and colourful design and lighting.Open sides <strong>of</strong> a standWalls erected on <strong>the</strong> open sides <strong>of</strong> a stand must be 30cm inset from <strong>the</strong> edge <strong>of</strong> <strong>the</strong> stand, must notbe longer than 1/3 <strong>of</strong> <strong>the</strong> length <strong>of</strong> <strong>the</strong> stand and should be no higher than 2,50m.It is not allowed to erect walls, glazing or o<strong>the</strong>r constructions on or within 30cm <strong>of</strong> <strong>the</strong> perimeter <strong>of</strong>island stands. This also applies to <strong>the</strong> open sides <strong>of</strong> peninsula, corner and inline stands. Stand shouldbe fully accessible on all ‘open’ sides. Requests to be partially exempted from this rule should besubmitted in writing to <strong>the</strong> organiser.Keep aisles clearIsland stands are separated <strong>the</strong> width <strong>of</strong> an aisle from all neighbouring exhibits. Demonstration areasmay not be set on <strong>the</strong> aisle line <strong>of</strong> <strong>the</strong> exhibit; space must be left within <strong>the</strong> stand area for <strong>the</strong>audience. Should <strong>the</strong> spectators interfere with <strong>the</strong> normal traffic flow in <strong>the</strong> aisle or overflow intoneighbouring exhibits, <strong>the</strong> presentation must be limited or stopped immediately. No objects, includingsigns or advertisements, may project into <strong>the</strong> visitors’ aisles.Positioning <strong>of</strong> <strong>the</strong> standAccess to <strong>the</strong> doors, windows, fire alarms, hydrants, portable fire extinguishers, fuse boxes, line polesand circulation must be kept free from obstructions at all times.11


Stand flooringThe stand floor is already carpeted. It is <strong>the</strong>refore not necessary to cover it. The floor area <strong>of</strong> <strong>the</strong> standcannot be covered with paint or glue. It is forbidden to place mortar directly on <strong>the</strong> floor, to nail withpercussion tools or to paint with spray guns.Positioning <strong>of</strong> exhibitsThe exhibitor is not allowed to place articles to be exhibited in a manner which, in <strong>the</strong> opinion <strong>of</strong> <strong>SIOP</strong>,affects or hinders neighbouring stands, e.g. with regards to <strong>the</strong> visibility <strong>of</strong> <strong>the</strong> neighbouring stands.Articles to be exhibited must be kept within <strong>the</strong> stand perimeter. The exhibit should pose no danger toparticipants. Any structural or display element which does not satisfy <strong>the</strong> organisers and/or <strong>the</strong> venue<strong>of</strong>ficials in terms <strong>of</strong> safety must be made safe or removed.Presentations and quizzesCompanies wishing to arrange or sponsor sessions are invited to arrange a satellite symposium, asdetailed elsewhere in this <strong>Exhibitor</strong> Service <strong>Manual</strong>. Exhibition space is intended to display scientificinformation on products and/or services; <strong>the</strong>refore positioning auditoria on stand areas is notpermitted.This does not exclude companies from giving product based presentations, but <strong>the</strong> area set aside foran audience should resemble a <strong>the</strong>atre – <strong>the</strong>refore no more than 10 seats should be provided and thisarea should not be covered. It should be positioned well within <strong>the</strong> stand area (not less than 3 m from<strong>the</strong> stand perimeter).The focus <strong>of</strong> presentations should be product-related information and not presenters <strong>the</strong>mselves.Where key opinion leaders are employed as presenters, <strong>the</strong>ir presence should be discrete and notpublicly advertised. The same rule should apply for areas dedicated to quizzes: <strong>the</strong>y should bepositioned well within <strong>the</strong> stand area (not less than 3 m from <strong>the</strong> stand perimeter). All such activitiesrequire <strong>the</strong> prior approval <strong>of</strong> <strong>SIOP</strong>.Platform floorsThe use <strong>of</strong> wooden platforms is recommended for stand with water piping and/or a lot <strong>of</strong> electricalwiring; <strong>the</strong> stand construction agency will be able to advice on this matter. Since main supplies (waterpoints, drainage, electricity, phone and data lines, compressed air, etc.) are supplied from <strong>the</strong> floor, itis strongly recommended to use platforms for most stands.<strong>Exhibitor</strong>s who use such platforms should bear in mind:• <strong>the</strong> platform must allow easy access to those in wheelchairs; part or all <strong>of</strong> <strong>the</strong> edges must be slopedfor this purpose on each open side <strong>of</strong> <strong>the</strong> stand.• <strong>the</strong> maximum height allowed, measured from floor level to <strong>the</strong> top <strong>of</strong> <strong>the</strong> platform is 0,14 m withoutprotection by a balustrade <strong>of</strong> at least 1,1 m in height.• <strong>the</strong> platform sides must be closed and neatly finished.• <strong>the</strong> platform edges must be safe (secured shape and easily visible).• platforms should be placed within <strong>the</strong> perimeter.• <strong>the</strong> platform must allow easy access to service points in case venue technicians require access.Stand ro<strong>of</strong>ingStand walls and ceilings shall be made <strong>of</strong> classified fire-retardant materials, i.e., as good / better thanwood. Particle board, non-porous fibreboard, plywood, etc., are acceptable.Fire-retardant materials must be approved according to one or more <strong>of</strong> <strong>the</strong> following classifications:SS 02 48 21, SIS 65 00 82, Euroclass A1, A2 or B-s1.do. All details must be sent to <strong>the</strong> <strong>SIOP</strong> <strong>2012</strong>Secretariat at Adline.lewuillon@ecco-org.euApproval or certificates must be readily available at <strong>the</strong> display if it is not clear in any o<strong>the</strong>r way that<strong>the</strong> material in question is safe. Type approval or certificates must be available at <strong>the</strong> stand, unless itis made clear in some o<strong>the</strong>r way that <strong>the</strong> material can be approved. Cloth ceilings and o<strong>the</strong>rdecoration must be fire retardant.12


Access to stand<strong>Exhibitor</strong>s are obliged to grant <strong>of</strong>ficial supervisory staff and accredited representatives <strong>of</strong> <strong>the</strong> BarbicanCentre access to <strong>the</strong>ir stands. <strong>Exhibitor</strong>s, <strong>the</strong>ir staff and all visitors to <strong>the</strong> exhibition must obey <strong>the</strong>instructions <strong>of</strong> <strong>the</strong>se <strong>of</strong>ficers. In <strong>the</strong> event <strong>of</strong> a fire or o<strong>the</strong>r hazard all those present must leave <strong>the</strong>endangered area at once when directed to do so by a member <strong>of</strong> <strong>the</strong> safety and security staff.Suspension pointIt is forbidden by <strong>the</strong> organiser to hang or drop anything from <strong>the</strong> ceiling or walls <strong>of</strong> <strong>the</strong>Barbican Centre.Air conditioningDevices with hot air condensation are prohibited inside <strong>the</strong> halls.Cleaning & refuseRefuse collectionDuring exhibition opening times <strong>SIOP</strong> will arrange for <strong>the</strong> general cleaning <strong>of</strong> <strong>the</strong> venue and <strong>the</strong> aisles– that is, daily waste left by delegates. <strong>Exhibitor</strong>s are responsible for cleaning <strong>the</strong>ir own exhibit anddisposal <strong>of</strong> waste generated before, during and after <strong>the</strong> event. Failure to comply with this procedureshall render <strong>the</strong> exhibitor liable for <strong>the</strong> cost <strong>of</strong> clearance by <strong>SIOP</strong> or its contractor.<strong>Exhibitor</strong>s should manage <strong>the</strong>ir waste removal through <strong>the</strong> Barbican Centre.Please email <strong>the</strong> Paul Willet at <strong>the</strong> Barbican Centre at for cleaning <strong>of</strong> your stand.‘Wild tipping’ or disposing <strong>of</strong> bulk waste within fairground without payment will be considered a seriousviolation <strong>of</strong> <strong>the</strong>se regulations.IMPORTANT: Unattended rubbish left in aisles during exhibition opening hours will be removed at <strong>the</strong>exhibitor’s expense.Fire and safety regulationsAny goods on your stand will constitute part <strong>of</strong> your stand and will be subject to <strong>the</strong>se regulations.General materialsStand construction, installation <strong>of</strong> materials and poster supporting structures should be sufficientlystable to ensure public safety. Exhibit cases and displays should be sanded down/finished to ensurethat <strong>the</strong>y will not inflict cuts. Clear glass elements should display warning signs at eye level.Fire inspectionBefore <strong>the</strong> exhibition opens, <strong>SIOP</strong> and <strong>the</strong> Barbican Centre will carry out a fire inspection <strong>of</strong> <strong>the</strong>exhibition area. They inspect, among o<strong>the</strong>r things, your choice <strong>of</strong> building and decoration material.Illuminated signage, fire extinguishers, fire hydrants or o<strong>the</strong>r protective equipment or material may notbe covered or obstructed.Stand wallsStand walls shall be made <strong>of</strong> classified fire-retardant materials, i.e. as good as or better than wood.Particle board, non-porous fibreboard and plywood are acceptable.Decorative materialsFire-retardant materials must be approved according to one or more <strong>of</strong> <strong>the</strong> following classifications:SS 02 48 21, SIS 65 00 82, Euroclass A1, A2 or B-s1.do.Approval or certificates must be readily available at <strong>the</strong> display if it is not clear in any o<strong>the</strong>r way that<strong>the</strong> material in question is safe. Type approval or certificates must be available at <strong>the</strong> stand, unless itis made clear in some o<strong>the</strong>r way that <strong>the</strong> material can be approved. Cloth ceilings and o<strong>the</strong>r décormust be impregnated against fire.13


Smoking banSmoking is prohibited in all public indoor areas, including privatised areas <strong>of</strong> exhibit space.Flammable productsNotification <strong>of</strong> <strong>the</strong> handling and installation <strong>of</strong> flammable products should be given well before <strong>the</strong>event. This should be sent in writing, quoting <strong>the</strong> name <strong>of</strong> <strong>the</strong> event and stand number to Paul Willettat paul.willett@barbican.org.uk. The storage and use <strong>of</strong> compressed gas and/or liquid gas in <strong>the</strong>exhibition halls or on <strong>the</strong> exhibition grounds is not allowed. Balloons filled with flammable gas are notpermitted within halls (<strong>the</strong> only authorised gas is helium). Welding and spraying work within <strong>the</strong>confines <strong>of</strong> <strong>the</strong> exhibition premises is prohibited. Only firepro<strong>of</strong> adhesives may be used for glue workwithin <strong>the</strong> exhibition premises.Open fireThe use <strong>of</strong> open fire or unprotected flames is prohibited.PyrotechnicsExplosive or pyrotechnical articles must nei<strong>the</strong>r be used nor taken onto <strong>the</strong> Barbican Centre property,ei<strong>the</strong>r indoors or outdoors, without written permission from <strong>SIOP</strong> and <strong>the</strong> Barbican Centre.Hot workHot work such a welding, soldering, cutting, and circular-motion grinding, drying, heating or work overnaked flame is not allowed within <strong>the</strong> Barbican Centre without <strong>the</strong>ir special permission.Emergency exitsEscape routes and emergency exits (indoors and outdoors) should kept free <strong>of</strong> any obstruction and bekept in full view at all times. Similarly, for fire fighting equipment: fire safety signs and emergency wallphones; no products/company signs, decorations or stand ro<strong>of</strong>s should be placed above anemergency exit or any o<strong>the</strong>r existing signs.Heating/cookingStoves, heaters and open fires may not be used for any purpose, including cooking, frying or baking.This also applies to demonstrations.Goods not allowedThe following goods are not admitted into <strong>the</strong> Barbican Centre:• Goods causing nuisance by <strong>the</strong>ir smell or o<strong>the</strong>rwise, or appliances emitting objectionable noises orradiating disturbing light; any hazardous objects that have not been mentioned in <strong>the</strong> standconstruction design but have been introduced by <strong>the</strong> exhibitor.• Cordless communication devices may be used as long as <strong>the</strong>y do not interfere with <strong>the</strong> Barbican’sown appliances. <strong>Exhibitor</strong>s wishing to use <strong>the</strong>se devices should notify <strong>the</strong> brand name, frequenciesto be used and range when submitting a stand design for approval.Combustion enginesAny machine (generating sets, compressors, etc) with an internal combustion engine, whatever <strong>the</strong>use, is forbidden inside <strong>the</strong> Barbican Centre.Storage <strong>of</strong> flammable goodsEmpty packaging, rubbish, trash, wood, paper, straw, cardboard and o<strong>the</strong>r flammable material mustnot be stored in <strong>the</strong> halls.Responsibility<strong>Exhibitor</strong>s are fully responsible for all displays and demonstrations <strong>the</strong>y organise.Organiser’s security<strong>SIOP</strong> undertakes <strong>the</strong> general surveillance service <strong>of</strong> <strong>the</strong> Barbican Centre, both day and night.14


Extra securityFor exhibitors requiring guards, please contact <strong>the</strong> Barbican Project Manager – Paul Willett atpaul.willett@barbican.org.ukValuable goodsThe exhibitor shall be responsible for <strong>the</strong> surveillance <strong>of</strong> his/her stand and exhibit during <strong>the</strong>exhibition opening hours. <strong>Exhibitor</strong>s are recommended to pay closer attention to <strong>the</strong> exhibits during<strong>the</strong> stand construction and dismantling periods. Valuable objects, which may easily be removed,should be locked away during <strong>the</strong> night. <strong>SIOP</strong> accepts no responsibility for goods stolen from exhibitsat any time.<strong>Exhibitor</strong>s should not leave removable/valuable goods unattended on <strong>the</strong> stand at any time; particularattention should be given to goods awaiting collection from <strong>the</strong> freight forwarder.InsuranceWhile on <strong>the</strong> premises, exhibition goods and packaging materials shall be insured at <strong>the</strong>expense and risk <strong>of</strong> <strong>the</strong> exhibitor. <strong>Exhibitor</strong>s should <strong>the</strong>refore contact <strong>the</strong>ir own insurance company.<strong>Exhibitor</strong>s will be liable for <strong>the</strong> safety <strong>of</strong> participants on and around <strong>the</strong>ir stand area. In accepting <strong>SIOP</strong>terms <strong>of</strong> sale, <strong>the</strong> exhibitor undertakes to indemnify <strong>SIOP</strong> against any and all losses resulting from anunsafe construction, unsafe exhibits, or <strong>the</strong> actions/inactions <strong>of</strong> its staff.<strong>SIOP</strong> requires all exhibitors to provide adequate insurance cover for public liability protection.CateringThe <strong>of</strong>ficial caterer is <strong>the</strong> Barbican Centre. All catering <strong>of</strong>fered within exhibit areas should be orderedfrom <strong>the</strong> Barbican (please contact <strong>the</strong> Barbican Project Manager atpaul.willett@barbican.org.uk.)<strong>Exhibitor</strong>s may not sell food or drink for consumption on <strong>the</strong> premises. All companies <strong>of</strong>feringhospitality are reminded <strong>of</strong> <strong>the</strong>ir responsibilities for hygiene and food safety. <strong>Exhibitor</strong>s are alsoencouraged to guarantee healthy and balanced catering service to <strong>the</strong>ir delegates.No alcoholic beverages are allowed on <strong>the</strong> stands.Customs, taxes and dutiesThe exhibitor will pay <strong>the</strong> various taxes and duties owed resulting from his/her participation in <strong>the</strong>exhibition.15


STAND ACTIVITY AND PROMOTIONEach exhibiting company will be listed in <strong>the</strong> <strong>SIOP</strong> Programme book with <strong>the</strong>ir company name, logo,stand number and website.Company pr<strong>of</strong>ile and logoSend a 250-word description <strong>of</strong> your company, its logo and contact information (name and emailaddress) to Emilie Fillod via email at: emilie.fillod@ecco-org.eu for publication online and in <strong>the</strong>Programme book.Deadline to submit your company pr<strong>of</strong>ile and logo is August 10 <strong>2012</strong>.ApprovalThe main activity <strong>of</strong> any exhibition stand should be <strong>the</strong> presentation <strong>of</strong> <strong>the</strong> exhibiting company and/orits products or services. The use <strong>of</strong> photographers, portrait artists or o<strong>the</strong>r performers is not allowedwithout <strong>the</strong> written permission <strong>of</strong> <strong>SIOP</strong>.Audio and visual activitiesThe projection <strong>of</strong> films and slides, any amplification with <strong>the</strong> aid <strong>of</strong> loudspeakers, <strong>the</strong> production <strong>of</strong>music and/or sound as well as <strong>the</strong> use <strong>of</strong> lighting, computer monitors and television screens isacceptable within <strong>the</strong> stand space as long as no disturbance is caused. Sound and lighting effectsshould be contained within each stand area. If <strong>SIOP</strong> considers that a disturbance is being caused <strong>the</strong>exhibitor is to halt <strong>the</strong> activity immediately. If this is not done, <strong>SIOP</strong> reserves <strong>the</strong> right to make <strong>the</strong>necessary arrangements at <strong>the</strong> expense <strong>of</strong> <strong>the</strong> exhibitor. Refusal to lower <strong>the</strong> sound level or abandonan activity upon request will be considered a violation <strong>of</strong> <strong>the</strong>se regulations.Licensing for copyrighted work is <strong>the</strong> sole responsibility <strong>of</strong> <strong>the</strong> exhibitor.Photography and filmingNo part <strong>of</strong> <strong>the</strong> Barbican Centre or <strong>of</strong> <strong>the</strong> exhibition may be photographed or filmed without <strong>the</strong>permission <strong>of</strong> <strong>SIOP</strong> or <strong>of</strong> <strong>the</strong> exhibitor in question. <strong>SIOP</strong> is entitled to photograph, draw or film <strong>the</strong>installations and stands, as well as <strong>the</strong> exhibits <strong>the</strong>reon and to use <strong>the</strong>se reproductions in itspublications and in <strong>the</strong> press.The exhibitor is entitled to photograph or film his own exhibition stand during exhibition hours.Any industry-sponsored closed circuit television programming in hotels should take place outside<strong>of</strong>ficial <strong>Congress</strong> hours and should contain content owned by that organisation. Misuse <strong>of</strong> contentowned by <strong>SIOP</strong> is likely to result in legal proceedings.Quizzes and activities with winners<strong>Exhibitor</strong>s shall refrain from:• holding lotteries• organising games <strong>of</strong> chance• using 'market stall‘ techniques• distributing ‘gimmicks’ without scientific or product references• using performance artistsOnly quizzes <strong>of</strong> a scientific nature can be held at <strong>the</strong> stand. Such activity must be approved by <strong>SIOP</strong>.Interactive technology based quizzes may be accepted provided <strong>the</strong>ir focus remains scientific basedand <strong>the</strong>y have no negative impact on <strong>the</strong> exhibition area or o<strong>the</strong>r rules within this document.16


Quizzes times allowedQuizzes may be operated at any time during exhibition opening hours provided <strong>the</strong> focus is on <strong>the</strong>scientific content presented on <strong>the</strong> exhibit.Quiz pricesParticipation may be rewarded with a prize. However, <strong>the</strong> prize should be <strong>the</strong> same for everybody.‘Drawing winners’ is not allowed. Maximum purchase value <strong>of</strong> prizes must not exceed € 10 and allprizes should be declared to <strong>SIOP</strong>. Certain items such as digital cameras and MP3 players are notconsidered appropriate – prize approval is at <strong>the</strong> discretion <strong>of</strong> <strong>SIOP</strong>. For more advice on prizeapproval before placing orders, contact Adline Lewuillon (adline.lewuillon@ecco-org.eu)Each exhibitor must declare all prizes in advance with a description and price, sending ei<strong>the</strong>r a digitalimage or a sample by post addressed to Emilie Fillod at <strong>the</strong> <strong>SIOP</strong> Secretariat, c/o ECCO, Av. Mounier83, B-1200 Brussels, Belgium.If <strong>the</strong> purchase value <strong>of</strong> a prize is questioned by <strong>SIOP</strong>, each exhibitor is expected to show pro<strong>of</strong> <strong>of</strong>purchase value – ei<strong>the</strong>r before or during <strong>the</strong> <strong>Congress</strong>. Non-compliance will be considered a violation<strong>of</strong> <strong>the</strong>se regulations and treating according to <strong>the</strong> stipulations published in this document.For scientific information carriers (e.g. slides sets, CD ROMs, USB sticks), where materials are preloadedwith non-commercial data, <strong>the</strong> value <strong>of</strong> prizes may increase. These stand activities should be‘low pr<strong>of</strong>ile’ and no blatant publicity should be made. All prizes must be approved by <strong>SIOP</strong>.GiveawaysNotwithstanding <strong>the</strong> legal responsibilities <strong>of</strong> each exhibitor at his/her own stand, <strong>the</strong> <strong>SIOP</strong> OrganisingCommittee has accepted <strong>the</strong> policy that small giveaways are acceptable at <strong>the</strong> exhibition with amaximum retail value € 10. The distribution <strong>of</strong> giveaways should be low pr<strong>of</strong>ile and should in no wayovershadow <strong>the</strong> main activity <strong>of</strong> <strong>the</strong> stand. The activity must not disturb neighbouring stands or causequeues outside <strong>the</strong> stand area.Giveaway items should:• be legal in <strong>the</strong> <strong>Congress</strong> hosting nation, in terms <strong>of</strong> <strong>the</strong> item itself and <strong>the</strong> product is advertises.• not exceed € 10 – pro<strong>of</strong> <strong>of</strong> value must be provided during <strong>Congress</strong> when demanded by <strong>SIOP</strong>,o<strong>the</strong>rwise this will be considered a violation <strong>of</strong> <strong>the</strong>se regulations.• be safe for <strong>the</strong> user and not endanger health or reputation <strong>of</strong> <strong>Congress</strong> participants or <strong>SIOP</strong>.Distribution <strong>of</strong> giveaways and printed materialsDistribution or display <strong>of</strong> materials by an exhibitor or its agents is limited to:• <strong>the</strong> company’s exhibition space only• <strong>the</strong> ‘display area’ which will be especially set up for that purpose and marked as suchIn <strong>the</strong> case <strong>of</strong> printed material, <strong>the</strong> intellectual ownership <strong>of</strong> content should not be a cause for disputeand images should not cause <strong>of</strong>fence. Additionally, any quoted references should be clear and followinternationally accepted principles; scientific claims should be based on accepted evidence. <strong>SIOP</strong>’sdecision on such matters will be considered final.Special effects‘Special effects’ lights, laser, sound and video projection/recording on <strong>the</strong> stand will only be allowedwhen <strong>the</strong> effect is limited to <strong>the</strong> stand area rented; providing that <strong>the</strong>re is no health or safety risk andwhen written permission <strong>of</strong> <strong>SIOP</strong> has been granted.17


Prohibited activities<strong>Exhibitor</strong>s are not allowed:• to display or use names or trademarks which may be misleading or cause hindrance to <strong>the</strong> exhibitorsat o<strong>the</strong>r stands or to <strong>SIOP</strong> visitors.• barring exemption applied for and granted, to sell goods against surrender <strong>of</strong> <strong>the</strong> purchased items orto receive money in any way for goods sold or <strong>of</strong>fered for sale or for services rendered.• to affix sold-tags to goods on display.• to remove exhibits from <strong>the</strong> stand, to add exhibits to <strong>the</strong> stand or to cover (parts <strong>of</strong>) exhibits on <strong>the</strong>stand.Stands should not be dismantled or removed prior to <strong>the</strong> end <strong>of</strong> <strong>the</strong> exhibition.Staffing on standsThe space assigned to <strong>the</strong> exhibitor shall be staffed during <strong>the</strong> setup, opening and dismantlingperiods. The exhibitor shall make sure that ei<strong>the</strong>r he/she or a person authorised by him/her is presentat <strong>the</strong> site at all times. Unattended stands are a security risk to <strong>the</strong> exhibitor and; during open periods,are discourteous to delegates, fellow exhibitors and <strong>SIOP</strong>. Such cases will be considered as aviolation <strong>of</strong> regulations.Promotion rightsThe use <strong>of</strong> any <strong>SIOP</strong> corporate branding and visuals is strictly forbidden in any advertising, publicity,signage, product, printed matter, film, video, o<strong>the</strong>r media, etc. without prior request and subsequentwritten approval from <strong>SIOP</strong>.The exhibitor is entitled to <strong>the</strong> use <strong>of</strong> <strong>the</strong> <strong>Congress</strong> logo on invitations and promotional documentsdirectly related to his/her participation in <strong>the</strong> exhibition. The <strong>Congress</strong> logo can be obtained inelectronic format from <strong>the</strong> organiser. Only <strong>the</strong> <strong>of</strong>ficial logo can be used. A print pro<strong>of</strong> is required by <strong>the</strong>organiser for authorisation before printing. The unauthorised use <strong>of</strong> <strong>the</strong> <strong>Congress</strong> logo is strictlyprohibited.Pharmaceutical product promotion<strong>Exhibitor</strong>s showcasing pharmaceutical (or pharma-dependent) products are advised to consult <strong>the</strong>advice <strong>of</strong> <strong>the</strong> Codes <strong>of</strong> Practice for <strong>the</strong> Promotion <strong>of</strong> Medicines presented by <strong>the</strong> European Federation<strong>of</strong> Pharmaceutical Industries and Associations and <strong>the</strong> <strong>International</strong> Federation <strong>of</strong> PharmaceuticalManufacturers Associations.In all cases, exhibitors are responsible for ensuring that <strong>the</strong>ir promotion during <strong>the</strong> <strong>Congress</strong> is legallyand ethically acceptable in <strong>the</strong> UK.ChildrenChildren under <strong>the</strong> age <strong>of</strong> 16 are not permitted in <strong>the</strong> <strong>Congress</strong> Centre. <strong>Exhibitor</strong>s and <strong>the</strong>ir agents areadvised that <strong>the</strong>ir staff must be over <strong>the</strong> age <strong>of</strong> 16 and legally employed within a European country.AnimalsAnimals are not allowed in <strong>the</strong> exhibition and should not be used on exhibits. Trained guide dogs forthose with visual impairments are permitted but please advise a member <strong>of</strong> <strong>SIOP</strong> Staff on entry to <strong>the</strong><strong>Congress</strong> Centre.Display AreaDuring <strong>SIOP</strong>, a display material area will be made available. <strong>Exhibitor</strong>s and Satellite SymposiumOrganisers are welcome to place relevant brochures, leaflets, flyers, etc. in <strong>the</strong> display area, which willbe located in <strong>the</strong> exhibition area.18


FORWARDINGIntroductionKRISTAL bvba, has been appointed by <strong>the</strong> organiser - ECCO European CanCerOrganisation - as <strong>the</strong> <strong>of</strong>ficial freight forwarder, customs clearance agent and <strong>of</strong>ficial drayagecontractor.It is our commitment to ensure exhibits arrive on time and in good condition for <strong>the</strong> opening<strong>of</strong> <strong>the</strong> exhibition.This shipping manual will assist you in your preparation for <strong>the</strong> correct and timely dispatch <strong>of</strong>exhibits to London. Please follow <strong>the</strong>se instructions closely.The range <strong>of</strong> service provided by our company include: Transportation, national and international Temporary and permanent customs clearance On-site handling, labor, forklift and cranage Labeling, removal and storage <strong>of</strong> empty boxes and crates, return to stand upon closure <strong>of</strong><strong>the</strong> exhibition. Accessible storage for brochures and give-away items during <strong>the</strong> event On-site assistance & supervisionGeneralBuild-up : Friday 5 October <strong>2012</strong> 9.00 to 18.00Dismantling : Monday 8 October <strong>2012</strong> 14.00 to 18.00If you use your own transport company to pick-up your goods after <strong>the</strong> exhibition, pleasenote that all goods not evacuated on 8 October by 18.00 will be collected by Kristal. All costsincurred will be charged to <strong>the</strong> exhibitor.<strong>International</strong> Co-ordinatorsKristal bvbaContact : Rita BreunigBrucargo Building 829a Tel : + 32 2 7514680B-1931 ZAVENTEM Fax : + 32 2 7514720e-mail : rita.breunig@kristal-logistics.com19


DIRECT DELIVERIESOnly material which doesn’t need customs clearance can be sent to <strong>the</strong> congress venue inadvance earliest from 4 October <strong>2012</strong>.The delivery address:Barbican Centre, Loading Bay C, Silk Street, London, EC2Y 8DS UKPlease indicate <strong>the</strong> following details as well:- name <strong>of</strong> <strong>the</strong> conference- name <strong>of</strong> <strong>the</strong> company + booth number- contact person onsite with phone and e-mail accessParking* PARKING OF THE TRUCKS AND CARS FOR UPLOADING/DISMANTLINGDeliveries can be made via <strong>the</strong> stalls roadway (see map below), adjacent to <strong>the</strong> stalls foyerand has a goods lift (Lift B) that goes up to <strong>the</strong> Ground Floor. Please note that <strong>the</strong>re is aheight restriction <strong>of</strong> 11FT 6" on <strong>the</strong> Barbican internal roadway so vehicles delivering goodswill need to come under this height.On arrival, all trucks need to register to <strong>the</strong> Kristal / <strong>Exhibitor</strong> Service desk at <strong>the</strong> entrance <strong>of</strong><strong>the</strong> hall and this approx 1 hour prior to <strong>the</strong> confirmed slot. Our staff will direct <strong>the</strong> trucks to <strong>the</strong>unloading bays at <strong>the</strong> Barbican Centre according to <strong>the</strong> schedule. If <strong>the</strong> truck does not arriveat <strong>the</strong> booked time, slot will automatically be given to <strong>the</strong> next in <strong>the</strong> queue.Courier ShipmentsPlease contact Kristal directly to know <strong>the</strong> rules and regulations for <strong>the</strong> UK.Shipping pre-adviceFull details <strong>of</strong> dispatch toge<strong>the</strong>r with copies <strong>of</strong> invoices, AWB, CMR, Bill <strong>of</strong> Lading have to befaxed upon departure to Kristal fax : +32 751 4720.Case MarkingAll cases must be clearly marked/stenciled on two (2) sides with <strong>the</strong> following information:Your Company Name.......................................................<strong>SIOP</strong> <strong>2012</strong> / Booth number..............................................Case Number...( ex. 1/3 – 2/3 )….....................................Gross Weight....................................................................Dimensions in cms............................................................InsuranceThe Barbican Centre has a General Liability Insurance for <strong>the</strong> building, which does not coverany loss or damage in <strong>the</strong> exhibition material installed, or bought into <strong>the</strong> building. Theexhibitor alone is responsible for securing this coverage. Each exhibitor is responsible forhis/her own exhibit, packing and construction <strong>of</strong> <strong>the</strong> stand. The <strong>Congress</strong> Organiser refuse toaccept any responsibility whatsoever for <strong>the</strong> insurance <strong>of</strong> <strong>the</strong>se objects. The <strong>Congress</strong>Organiser will request <strong>the</strong> exhibitor to arrange for his/her own insurance with a third party.Return transportKristal will contact all exhibitors separately on-site to organise <strong>the</strong> return <strong>of</strong> <strong>the</strong> goods to point<strong>of</strong> origin or o<strong>the</strong>r designated destinations.20


<strong>SIOP</strong> <strong>2012</strong> LONDONMaterial handling AND freight information formCompany name : ..........................................................................................................................................Contact : .......................................................................................................................................................Email : ...........................................................................................................................................................Tel nr : ..........................................................................................................................................................Fax nr : .........................................................................................................................................................Hall nr : .............................................. Stand nr : ........................................................................................1. We have no materials to be shipped to <strong>SIOP</strong> <strong>2012</strong> ( )2. We would like to ship our materials by your company, please send us an <strong>of</strong>fer without any engagement:Pick-up address : .......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Approx volume : weight :m³ :Transport by : ( ) ocean ( ) air ( ) roadReturn transport : ( ) yes ( ) noValue <strong>of</strong> <strong>the</strong> goods :3. We will ship our material :By transport company : ..............................................................................................................................Tel. :Ctc :Approx volume / weight :Transport by : ( ) ocean ( ) air ( ) road4a. Storage empty crates during <strong>the</strong> exhibition: approx volume (m3): ...................................................4b. Accessible onsite storage: approx volume (m2): ...............................................................................5. On site material requirements( ) mobile crane ( ) pallet truck ( ) handling assistance6. Remarks : ...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................7. Invoice address : ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................VAT NR : .......................................................................................................................................................SIGNATURE : ...............................................................................................................................................Please contact Kristal to know <strong>the</strong> deadlines for shipmentKristal Logistics F.a.o. Rita Breunig, Fax : +32 (0)2 7514720,E-mail : Rita Breunig@kristal-logistics.com21


Unloading/ Reloading scheduleform for direct deliveries to LondonCompany name :Contact :Email :Tel nr :Fax nr :Booth nr :We would like to have following unloading/reloading slots :Build-upDate :Hour :Estimated volume :Truck license number :cbmDismantlingDate :Hour :Estimated volume :Truck license number :cbmPlease contact Kristal to know <strong>the</strong> deadlines for shipmentFAO Rita Breunigfax +32 2 7514720email : rita.breunig@kristal-logistics.comSlots will be given on a first come / first served base.Trucks need to report to <strong>the</strong> Kristal desk and this minimum 1 hour before <strong>the</strong> confirmed slot.Final slots will be confirmed to you 5 days before build-up starts.22


ACCESS TO EXHIBITION HALLSStand personnel wearing an exhibitor badge may enter <strong>the</strong> exhibition hall before <strong>the</strong> opening <strong>of</strong> <strong>the</strong>exhibition.<strong>Exhibitor</strong> badges<strong>Exhibitor</strong> registration is reserved for staff working directly in <strong>the</strong> organisation and management <strong>of</strong>exhibits, satellite symposia and sponsored activities. Individuals wishing to visit <strong>the</strong> exhibition shouldpurchase a delegate registration (full or day access). The practice <strong>of</strong> selling or promoting a product orservice outside <strong>of</strong> a registered exhibit area is strictly forbidden.<strong>Exhibitor</strong> registration<strong>Exhibitor</strong>s must wear <strong>the</strong>ir <strong>of</strong>ficial <strong>SIOP</strong> <strong>2012</strong> badges clearly visible at all times when in <strong>the</strong> exhibitionarea or any o<strong>the</strong>r part <strong>of</strong> <strong>the</strong> building. The wearing <strong>of</strong> any o<strong>the</strong>r badge, including company ID badgesis not sufficient and will be considered as a violation <strong>of</strong> <strong>the</strong> guidelines. <strong>Exhibitor</strong> badges are forexhibiting company employees and agents <strong>of</strong> such companies only.Validity<strong>Exhibitor</strong> badges will allow access to exhibition halls only. No access to session rooms is granted.When companies apply for badges it is understood that <strong>the</strong>y will only provide <strong>the</strong>m to companyemployees only. Pro<strong>of</strong> <strong>of</strong> affiliation can be requested.From Saturday 6 October to Monday 8 October, stand personnel may enter <strong>the</strong> exhibition when<strong>of</strong>ficially closed to <strong>the</strong> public (see schedule p. 25)Delegates should not pass through <strong>the</strong> exhibit area beyond exhibition opening times. However, westrongly urge you to secure your stand against <strong>the</strong>ft or damage when stand is not manned. <strong>SIOP</strong> alsorecommends exhibitors to arrange adequate insurance cover. Nei<strong>the</strong>r <strong>SIOP</strong> nor <strong>the</strong> Barbican centrewill be liable for any losses, unless where a negligent act or omission on <strong>the</strong> part <strong>of</strong> ei<strong>the</strong>r body or itsstaff is established.<strong>Exhibitor</strong> badges with company name and/or individual nameOnly exhibiting companies can have <strong>Exhibitor</strong> badges. It is essential that <strong>the</strong> company name is <strong>the</strong>same as is provided for <strong>the</strong> <strong>Exhibitor</strong> listing. <strong>Exhibitor</strong>s are entitled to a certain number <strong>of</strong> <strong>the</strong>sebadges for free if ordered within <strong>the</strong> given deadlines. The number <strong>of</strong> free badges for each exhibitor willbe determined according to <strong>the</strong> floor space allocated.You may choose how your badges are inscribed: ei<strong>the</strong>r company name only, or individual name andcompany name. Simply indicate your preference when completing <strong>the</strong> Badge form, e.g. <strong>the</strong> number <strong>of</strong>‘company name’ only badges and <strong>the</strong> number <strong>of</strong> ‘Individual name’ badges you wish to receive.Deadline to order free exhibitor badges is 20 September <strong>2012</strong>.<strong>Exhibitor</strong> badge allocationStand size between Free exhibitor badges6 - 15 sqm 415 sqm and above 823


Additional exhibitor badgesIf <strong>the</strong> number <strong>of</strong> free exhibitor badges is insufficient, extra badges may be purchased. All exhibitorbadges must be ordered using <strong>the</strong> Badge form to be found fur<strong>the</strong>r in this manual.Deadline to order extra exhibitor badges is 20 September <strong>2012</strong>.Extra exhibitor badges ordered: € 50 excl. VAT per badgeName change after 20 September <strong>2012</strong>: € 20 excl. VAT per badgePayment can only be made by credit card.<strong>Exhibitor</strong> badges ordered on site must be paid for directly on collection at <strong>the</strong> <strong>Exhibitor</strong> registrationdesk by cash or credit card (Visa, MasterCard and Amex).Lost badges will not be replaced. In this case, a new exhibitor badge may be ordered. Unused badgeswill not be credited, regardless <strong>of</strong> circumstances.Access to exhibition when closed to delegatesEvery day, <strong>the</strong>re is a closed period reserved for exhibitors only: during those hours only individualswearing an exhibitor badge will be granted access to <strong>the</strong> exhibition hall.Closed periods:Saturday 6 October <strong>2012</strong> 08:30 – 09:30 & 16:00 – 17:00Sunday 7 October <strong>2012</strong> 08:30 – 09:30 & 18:30 - 19:30Monday 8 October <strong>2012</strong> 08:30 – 09:30Since some companies may wish to organise meetings, briefings, walk-through during those closeperiods, a specific procedure will be established to allow exhibitors' guests in (provided <strong>the</strong>y are dulyregistered and wear <strong>the</strong> regular <strong>Congress</strong> badge) without jeopardising <strong>the</strong> overall security <strong>of</strong> <strong>the</strong>exhibition area. Specific stickers will be available at <strong>the</strong> <strong>Exhibitor</strong> Registration Desk, located in <strong>the</strong>registration area in <strong>the</strong> main entrance hall. Those stickers can be requested to validate regular<strong>Congress</strong> badges for exhibit access during a closed period.IMPORTANT: for obvious security reasons, those stickers will be distributed to or in presence <strong>of</strong> anexhibitor only. It means that delegates presenting <strong>the</strong>mselves to require a sticker for exhibit accessduring closed times will NOT receive it without <strong>the</strong> presence <strong>of</strong> a representative <strong>of</strong> <strong>the</strong> exhibitingcompany that has invited him to <strong>the</strong> stand.Hostess badgesDG Productions (c/o Debra Gardner at debra@dg-promotions.co.uk ), is <strong>the</strong> <strong>of</strong>ficial partner to hirehostesses for service on <strong>the</strong> stands and we strongly encourage all exhibiting companies to contact thisagency for hostess services on <strong>the</strong>ir stands. Hostesses hired through <strong>the</strong> agency will have to wear avalid exhibitor badge, which has to be ordered by <strong>the</strong> exhibiting company by <strong>the</strong> communicateddeadline. You can visit DG Productions website at www.dg-promotions.co.ukFor all questions, please contact Adline Lewuillon, adline.lewuillon@ecco-org.eu.24


<strong>Exhibitor</strong> badges collectionAll exhibitor badges should be collected at <strong>the</strong> <strong>Exhibitor</strong> registration desk by <strong>the</strong> <strong>of</strong>ficial contact personas <strong>of</strong> <strong>the</strong> 4 th <strong>of</strong> October. They are not sent in advance <strong>of</strong> <strong>the</strong> <strong>Congress</strong>.<strong>Exhibitor</strong> registration deskAn exhibitor registration desk will be available in <strong>the</strong> general registration area.This exhibitor registration desk will allow you to collect exhibitor badges as <strong>of</strong> <strong>the</strong> 4 th <strong>of</strong> October.Opening timesFriday 5 October <strong>2012</strong> 07:00-19:30Saturday 6 October <strong>2012</strong>: 06:30-18:30Sunday 7 October <strong>2012</strong>: 06:30-18:00Monday 8 October <strong>2012</strong>: 07:00-12:00<strong>Exhibitor</strong> service deskA separate exhibitor service desk will be available within <strong>the</strong> exhibition grounds during <strong>the</strong> wholeduration <strong>of</strong> <strong>the</strong> <strong>Congress</strong> (incl. build-up and dismantling times).This exhibitor service desk will allow you to- make arrangements with Kristal, our <strong>of</strong>ficial freight forwarding partner- order additional facilities and various exhibition services with Europa <strong>International</strong> (see fur<strong>the</strong>r in thismanual)Working passesIn <strong>the</strong> interest <strong>of</strong> safety only those individuals directly responsible for <strong>the</strong> construction and dismantling<strong>of</strong> exhibits will be permitted in <strong>the</strong> exhibition areas during <strong>the</strong> setup and dismantling periods.To this end, working passes will be given out by <strong>the</strong> <strong>of</strong>ficial logistics partner at <strong>the</strong> freight entranceduring setup and dismantling phases. Working passes are valid during <strong>the</strong> build-up period and shouldbe ordered in advance. Please send <strong>the</strong> list with all names and company name to Adline Lewuillon,adline.lewuillon@ecco-org.eu.All individuals working on <strong>the</strong> construction and dismantling <strong>of</strong> exhibits will receive <strong>the</strong>ir working passesupon arrival at <strong>the</strong> checkpoint at <strong>the</strong> loading bay, or at <strong>the</strong> <strong>Exhibitor</strong> Service Desk located within <strong>the</strong>exhibition hall.Individuals without badges will not be allowed into <strong>the</strong> exhibition halls. It is <strong>the</strong> responsibility <strong>of</strong> <strong>the</strong>exhibitor to ensure that all staff, visitors, stand personnel, etc. are fully briefed about this restriction. Noexceptions will be made and <strong>SIOP</strong> will not be held responsible for any loss suffered by <strong>the</strong> exhibitor asa result <strong>of</strong> such an oversight.Registered exhibitors may access <strong>the</strong> exhibition halls during set-up and dismantling times by showing<strong>the</strong>ir exhibitor badge at <strong>the</strong> entrance.Under no circumstances can individuals carrying working passes only access <strong>the</strong> exhibition groundsfrom Saturday 6 October 06:30 to Monday 8 October 14:00.Individuals involved with stand build-up and dismantling who need access to <strong>the</strong> exhibition groundsduring <strong>the</strong>se times have to purchase an exhibitor badge.25


FREE CONGRESS MATERIALEach exhibiting company is entitled to free <strong>SIOP</strong> delegate bags including all <strong>Congress</strong> material. Thenumber assigned is based on <strong>the</strong> exhibition space rented.Stand sizeBag(s)6-9 sqm 110-18 sqm 219 sqm and above 4Each exhibiting company will receive vouchers for <strong>the</strong> number <strong>of</strong> allocated <strong>Congress</strong> bags. These canbe collected from <strong>the</strong> Bag distribution desk, located in <strong>the</strong> registration area.26


<strong>Exhibitor</strong> badges order formPlease complete and return to <strong>the</strong> ECOP Secretariat at ECCO, Avenue E. Mounier 83, B-1200 Brussels,Fax: +32 (0) 2 775 02 00, E-mail : riitta.kettunen@ecco-org.euWe e to reserve a Satellite Sosium slot at ECCO 15 - ESMO 34We would like to order <strong>the</strong> following exhibitor badges at <strong>SIOP</strong> <strong>2012</strong> – Deadlineis 20 September <strong>2012</strong>........ <strong>Exhibitor</strong> badges ‘Company name’ only (no name <strong>of</strong> <strong>the</strong> individual staff member)........ <strong>Exhibitor</strong> badges ‘Individual name’ **Upon receipt <strong>of</strong> your completed exhibitor badge order form, you’ll receive a personalised Excel-File tocomplete with your exhibitors’ names (not applicable for ‘company name’ only badges), company andpr<strong>of</strong>iling information. The deadline to return <strong>the</strong> completed file is September 4 <strong>2012</strong>, via email to:riitta.kettunen@ecco-org.euExhibiting company: ………………………………………………………………………………………………Invoicing Data:Company/Organisation ………………………………….... ..................VAT number ..................................Contact Person........................................................................................................................................Full address...............................................................................................................................................Telephone .........................................................................................Email..................................................................................................We agree to pay <strong>the</strong> additional exhibitor badges ordered beyond <strong>the</strong> free exhibitor badge allocationcommunicated in <strong>the</strong> <strong>Exhibitor</strong> <strong>Manual</strong>.<strong>Exhibitor</strong> contact person and company/agency name (responsible for <strong>the</strong> distribution <strong>of</strong> <strong>the</strong> exhibitorbadges to <strong>the</strong> individual exhibitor participants): ……………………….......................................................Telephone/Mobile <strong>of</strong> exhibitor representative in London: ....................................................................Please select your handling option below: Collection <strong>of</strong> all exhibitor badges. Individual exhibitor participants will pick up <strong>the</strong>ir badge individuallyPlease note that <strong>the</strong> full exhibitor badges' order needs to be paid before <strong>the</strong> badges will be handed over.Payments can only be made by credit card VISA American Express MasterCardCard numberExpiry date………………………………….... Cardholder’s name ………………………………………………………………… Control code (3-digit) …………………………We accept <strong>the</strong> regulations as stipulated in <strong>the</strong> <strong>Exhibitor</strong> <strong>Manual</strong> and agree to observe and abide by <strong>the</strong>m.Signature……………………….………………………… Date ………………………………This application is legally binding on <strong>the</strong> company pending its acceptance in writing by <strong>the</strong> organiser.27


DISPLAY AREADisplay Material Order FormPlease read this form carefully and return it completed to:<strong>SIOP</strong> <strong>2012</strong> <strong>Congress</strong> Secretariatc/o ECCO – <strong>the</strong> European CanCer Organisation – Gertrude KortAvenue E. Mounier 83B-1200 BrusselsFax: +32 (0) 2 775 02 00E-mail: gertrude.kort@ecco-org.euAt <strong>SIOP</strong>, <strong>the</strong> procedure for displaying material onsite is as follows: Max. 3 different titles (brochures, leaflets, etc...) can be sent to <strong>the</strong> <strong>SIOP</strong> <strong>2012</strong><strong>Congress</strong> Per title, max. 1800 copies will be displayed. Copies in excess sent to <strong>the</strong><strong>Congress</strong> can NOT be recuperated from <strong>the</strong> organiser. Any remaining brochuresafter <strong>the</strong> conference will NOT be returned All material should be sent to <strong>the</strong> address mentioned by <strong>the</strong> organiser ONLY material carrying <strong>the</strong> correct transport label, duly completed, will beaccepted by <strong>the</strong> organiser Display <strong>of</strong> material is free when organised onsite by <strong>the</strong> company/ institute sending<strong>the</strong> material to <strong>the</strong> <strong>Congress</strong> - <strong>the</strong> member <strong>of</strong> staff to be contacted onsite is AdlineLewuillon. When you request <strong>the</strong> display <strong>of</strong> your material to be organised onsite by <strong>the</strong>congress staff, a small handling fee <strong>of</strong> 75 EUR excluding VAT per title (max. 1800copies/ title) will be charged. Payment is only possible by credit card.DEADLINE for receiving display material at our warehouse in Brussels must bechecked with Kristal28


Display material order formPlease complete and return to <strong>the</strong> <strong>Congress</strong> Secretariat at ECCOAvenue E. Mounier 83, B-1200 Brussels,Fax: +32 (0) 2 775 02 00 / E-mail : gertrude.kort@ecco-org.euWe would like to order <strong>the</strong> following opportunity at <strong>SIOP</strong> <strong>2012</strong> - Order deadline: 10September <strong>2012</strong> We will send 1/ 2/ 3 title(s) (max. 1800 copies/ title) (indicate as applicable) We will take care <strong>of</strong> <strong>the</strong> organisation onsite <strong>of</strong> our display material at <strong>the</strong>Conference We will ask congress staff to take care <strong>of</strong> <strong>the</strong> organisation onsite <strong>of</strong> our displaymaterialCompany/Organisation………………………..………………………………….................VAT number .................................Full address...................................................................................................................Telephone..............................................................................Fax ............................................................Contact person ............................................................................Email............................................................................Payments can only be made by credit card (only needed if you require Conferencestaff to organise <strong>the</strong> display <strong>of</strong> your material on site)Amount: _______ title(s) x 75.00 EUR = _______ EUR (total excluding 27% VAT) VISA American Express MasterCardCard number …………………………………....Cardholder’s name ……………………………Expiry date ……………………………Control code (3-digit) ……………...……………We accept <strong>the</strong> regulations as stipulated in <strong>the</strong> <strong>Exhibitor</strong> <strong>Manual</strong> and agree to observeand abide by <strong>the</strong>m.Signature ……………………….………………Date ………………………………This application is legally binding on <strong>the</strong> company pending its acceptance in writingby <strong>the</strong> organiser29


EXTERNAL ACTIVITIES GUIDELINES & MEETING ROOMSThe following guidelines and policies are applied during <strong>the</strong> <strong>SIOP</strong> <strong>2012</strong> <strong>Congress</strong>.Un<strong>of</strong>ficial Satellite SymposiaCompanies are not permitted to organise un<strong>of</strong>ficial Satellite Symposia or similar corporate-organisedevents during <strong>the</strong> period extending from 1 hour before <strong>the</strong> <strong>of</strong>ficial start <strong>of</strong> <strong>the</strong> <strong>Congress</strong> (FridayOctober 5 at 18:00) until and including <strong>the</strong> last hour <strong>of</strong> <strong>the</strong> Conference (Monday 8 October at 13:30).During <strong>the</strong> <strong>Congress</strong> days, <strong>the</strong> same rule applies: un<strong>of</strong>ficial Satellite Symposia and o<strong>the</strong>r externalmeetings are not permitted from 1 hour before <strong>the</strong> start <strong>of</strong> <strong>the</strong> first session (07:30) until and including<strong>the</strong> end <strong>of</strong> <strong>the</strong> last session.Social EventsCompanies and organisations are welcome to organise social networking events such as dinners andreceptions during <strong>the</strong> framework <strong>of</strong> <strong>the</strong> <strong>Congress</strong> but <strong>the</strong>se social ga<strong>the</strong>rings may not be organised inparallel with any <strong>of</strong> <strong>the</strong> scientific <strong>Congress</strong> sessions.Third Party Press EventsCompanies wishing to organise a Press Conference during <strong>the</strong> <strong>Congress</strong> should send a request inwriting. It is not permitted to schedule press events, ei<strong>the</strong>r on or <strong>of</strong>f site, to coincide with <strong>Congress</strong>Sessions. The Press Conference must pertain to presentations being made at <strong>the</strong> main <strong>Congress</strong> inoral or poster sessions and not at Satellite Symposia alone.The programme for any third party press Conference should be submitted and approved by <strong>the</strong><strong>SIOP</strong> <strong>2012</strong> Press Consultants before any invitations are sent out.Please contact Adline Lewuillon at <strong>the</strong> <strong>SIOP</strong> <strong>2012</strong> secretariat, adline.lewuillon@ecco-org.eu.30


IMPORTANT: Before reproducing <strong>the</strong> <strong>Congress</strong> logo, it is obligatory to send a print pro<strong>of</strong> to<strong>the</strong> <strong>SIOP</strong> <strong>2012</strong> Secretariat for approval.• It is forbidden to type or insert graphics within <strong>the</strong> area marked around <strong>the</strong> <strong>Congress</strong> logo.• The original colours used in <strong>the</strong> logos should be respected. For technical details please contact <strong>the</strong>congress secretariat.• The unauthorised use <strong>of</strong> <strong>the</strong> <strong>Congress</strong> logo is strictly prohibited. It is not allowed to use <strong>the</strong> <strong>Congress</strong>logo on actual PPT presentations <strong>of</strong> satellite symposia speakers.Promotion at <strong>the</strong> <strong>Congress</strong> venue:• 1 poster board will be made available in <strong>the</strong> registration area to be used for displaying 1 posterannouncing <strong>the</strong> Satellite Symposium on <strong>the</strong> day it is held. Inside dimensions <strong>of</strong> <strong>the</strong>se poster boardsare 90cm (width) by 190cm (height) and structure to hold <strong>the</strong> posters will be light grey coloured shellscheme. The affixing material to be used is Velcro. This location will not allow self-standing banners.• 1 poster board will also be made available immediately outside <strong>the</strong> room during <strong>the</strong> hour preceding<strong>the</strong> satellite symposium, to be removed immediately after <strong>the</strong> end <strong>of</strong> <strong>the</strong> satellite symposium. Insidedimensions <strong>of</strong> this poster board are 90cm (width) by 190cm (height) and structure to hold <strong>the</strong> posterswill be light grey coloured shell scheme. The affixing material to be used is Velcro.It is authorised to bring a self-standing banner instead <strong>of</strong> producing a poster to fix on <strong>the</strong> structure,as long as <strong>the</strong> dimensions are approximately <strong>the</strong> same as <strong>the</strong> poster board provided.Companies are requested to place <strong>the</strong>ir posters <strong>the</strong>mselves and only on <strong>the</strong> day <strong>of</strong> <strong>the</strong>ir satellitesymposium.• Flyers: Satellite organisers are allowed to have a limited number <strong>of</strong> staff distributing flyersannouncing <strong>the</strong> Satellite Symposium on <strong>the</strong> ground floor <strong>of</strong> <strong>the</strong> barbican centre (registration areaonly), only on <strong>the</strong> day <strong>the</strong> Satellite Symposium is being held. No o<strong>the</strong>r ‘flyering’ activity is allowed.• Display area: During <strong>SIOP</strong> <strong>2012</strong>, a display material area will be made available. <strong>Exhibitor</strong>s andSatellite Symposium Organisers are welcome to place relevant brochures, leaflets, flyers, etc. in <strong>the</strong>display area, which will be located in <strong>the</strong> exhibition area.• Bag inserts are not allowed.• Hostesses: a limited number <strong>of</strong> hostesses working on a satellite symposium will be allowed todistribute flyers announcing <strong>the</strong> Satellite Symposium on <strong>the</strong> ground floor <strong>of</strong> <strong>the</strong> Barbican Centre(registration area only), only on <strong>the</strong> day <strong>the</strong> Satellite Symposium is being held.Note: Hostesses are not included in <strong>the</strong> satellite symposium rate.• Guiding hostesses: A limited number <strong>of</strong> guiding hostesses (directing people to a specific room) areallowed in <strong>the</strong> <strong>Congress</strong> centre as long as <strong>the</strong>y do not distribute anything, as <strong>of</strong> 1h hour prior to <strong>the</strong><strong>of</strong>ficial start <strong>of</strong> <strong>the</strong> satellite symposium only.Note: Hostesses are not included in <strong>the</strong> satellite symposium rate.The total number <strong>of</strong> hostesses per Satellite Symposium is limited to 4 hostesses per Symposium.Hostess badgesDG Productions (c/o Debra Gardner at debra@dg-promotions.co.uk ), is <strong>the</strong> <strong>of</strong>ficial partner to hirehostesses for service on <strong>the</strong> stands and we strongly encourage all exhibiting companies to contact thisagency for hostess services on <strong>the</strong>ir stands. Hostesses hired through <strong>the</strong> agency will have to wear avalid exhibitor badge, which has to be ordered by <strong>the</strong> exhibiting company by <strong>the</strong> communicateddeadline. You can visit DG Productions website at www.dg-promotions.co.ukFor all questions, please contact Adline Lewuillon, adline.lewuillon@ecco-org.eu.32


• Signposting at <strong>the</strong> <strong>Congress</strong> venue o<strong>the</strong>r than described above is strictly forbidden. Failure toobserve this procedure shall render <strong>the</strong> company liable to a fee <strong>of</strong> up to 25% <strong>of</strong> <strong>the</strong> total SatelliteSymposium rental cost.IMPORTANT: Satellite organisers are requested to refrain from leaving unused invitations at <strong>the</strong><strong>Congress</strong> venue. In case <strong>of</strong> non-compliance to this rule an additional cost will be charged for removal.• Satellite organisers are allowed to order and set up a table immediately outside <strong>the</strong> room where <strong>the</strong>satellite is taking place, as <strong>of</strong> 1h before <strong>the</strong> assigned starting time if <strong>the</strong> scientific programme allows.Promotion at <strong>the</strong> <strong>Congress</strong> hotelsProvided authorisation is granted by <strong>the</strong> appropriate hotel management, leaflets can be placed at <strong>the</strong>check-in or a poster can be put up in <strong>the</strong> lobby <strong>of</strong> <strong>the</strong> hotels. No o<strong>the</strong>r form <strong>of</strong> promotion is allowed in<strong>the</strong> hotels. Advertising on hotel key cards/door drops is not allowed.Promotion o<strong>the</strong>r than listed in <strong>the</strong> ‘Invitation to Industry’ is strongly discouraged and any initiative orproposal is subject to <strong>the</strong> approval <strong>of</strong> <strong>the</strong> organiser. Proposals should be sent to <strong>the</strong> <strong>SIOP</strong> <strong>2012</strong>Secretariat. Violation <strong>of</strong> this regulation may result in expulsion without any indemnity.GiveawaysGadgets that are distributed to participants should be pr<strong>of</strong>essional in nature and should not exceed amaximum value <strong>of</strong> 10 EUR per item. Sharp, pointy or dangerous objects are not allowed. Theorganiser reserves <strong>the</strong> right to request invoices <strong>of</strong> <strong>the</strong> gadgets at any time.Pre-registered mailing listA mailing list <strong>of</strong> pre-registered participants for <strong>the</strong> purpose <strong>of</strong> not more than one mailing directlyrelated to <strong>the</strong> satellite symposium can be made available on request at no additional charge. Mailinglists are supplied electronically (Excel file) and only include postal addresses, no email addresses,telephone or fax numbers.The mailing list will contain <strong>the</strong> contact information as provided by <strong>the</strong> participant or <strong>the</strong> groupregistration contact person on <strong>the</strong> registration form. It follows that <strong>the</strong> quality <strong>of</strong> <strong>the</strong> delegates’ contactdetails, provided mainly through group bookings, will ultimately define <strong>the</strong> value <strong>of</strong> <strong>the</strong> mailing list.Addresses cannot be duplicated or used in any o<strong>the</strong>r way o<strong>the</strong>r than for <strong>the</strong> direct purpose <strong>of</strong> <strong>the</strong>satellite symposium. A fee <strong>of</strong> 2.500,00 EUR plus 0.25 EUR per address will be charged in case <strong>the</strong>mailing list would be used for ano<strong>the</strong>r purpose without <strong>the</strong> prior knowledge and consent <strong>of</strong> <strong>the</strong>organiser.The mailing list will be sent by <strong>the</strong> <strong>SIOP</strong> <strong>2012</strong> Secretariat as <strong>of</strong> September 4 <strong>2012</strong>.AttendanceThe Satellite Symposium must be open to all registered participants. All attendees to <strong>the</strong> satellitesymposia will be required to wear a badge.It is <strong>the</strong> company’s responsibility to select an adequate size room to accommodate all attendees. Alldoors must be covered by <strong>the</strong> company’s staff to prevent overcrowding and infringement <strong>of</strong> health andsafety regulations. In cases where this is not respected and for obvious security reasons, <strong>the</strong> venue’srepresentatives have authority to block entrance into <strong>the</strong> rooms.Free <strong>Congress</strong> materialEach company organising a satellite symposium is entitled to 2 free congress bags including allcongress material. Each Satellite Symposium organiser will receive vouchers to obtain bags from <strong>the</strong>Bag distribution desk in <strong>the</strong> entrance hall.33


Catering/receptionsGiven <strong>the</strong> timing <strong>of</strong> <strong>the</strong> Satellite Symposia, Symposia organisers are encouraged to consider orderingcatering/lunches for <strong>the</strong>ir delegates.• Catering can only be organised using <strong>the</strong> <strong>of</strong>ficial <strong>SIOP</strong> <strong>2012</strong> caterer.• Receptions cannot be organised during a session <strong>of</strong> <strong>the</strong> <strong>of</strong>ficial <strong>Congress</strong> scientific programme.• Reception space must not be used for entertainment, poster displays, presentations or any o<strong>the</strong>rpromotional purposes.• Reception space must be open to all registered participants.• The catering order forms can be found fur<strong>the</strong>r in <strong>the</strong> manual.• All questions related to catering can be directed to Paul Willett at paul.willett@barbican.org.ukAccess – BadgesCompanies will have access to <strong>the</strong> room where <strong>the</strong> Satellite Symposium is held 1h before <strong>the</strong>assigned starting time if <strong>the</strong> scientific programme allows.All persons involved in <strong>the</strong> operations <strong>of</strong> <strong>the</strong> Satellite Symposium (staff, technical crew, speakers...)and all persons attending <strong>the</strong> Satellite Symposium must have a valid access pass.PROCEDURE FOR SATELLITE SYMPOSIUM BADGES – PLEASE READ CAREFULLYBadges for staff working on <strong>the</strong> operations <strong>of</strong> <strong>the</strong> satellite (full day access)Each satellite symposium slot includes 5 complimentary ‘satellite symposium day badges’, which arevalid on <strong>the</strong> day <strong>the</strong> satellite is held, as <strong>of</strong> 08:00 am. These badges are intended to be used byoperations staff working on <strong>the</strong> satellite symposium organisation. They can be collected from <strong>the</strong>exhibitor desk in <strong>the</strong> registration area.It is obligatory to supply a name list for <strong>the</strong>se badges by September 20 <strong>2012</strong> to riitta.kettunen@eccoorg.eu.Please note that <strong>the</strong>se badges will NOT be personalised. Additional ‘satellite symposium day’badges can be purchased at a cost <strong>of</strong> 50 EUR (excl. VAT) per badge on-site in London.Badges for staff working on <strong>the</strong> operations <strong>of</strong> <strong>the</strong> satellite (limited access)For all o<strong>the</strong>r operational staff that does not need full day access on <strong>the</strong> day <strong>the</strong> satellite is held,‘satellite symposium only’ badges will be provided.These badges can be collected from <strong>the</strong> exhibitor desk in <strong>the</strong> registration area, as <strong>of</strong> 1 hour prior to<strong>the</strong> start <strong>of</strong> <strong>the</strong> satellite symposium, not before. These badges are <strong>of</strong>fered at no cost; no name list isrequired, and must be returned to <strong>the</strong> exhibitor desk after <strong>the</strong> slot.Badges for visitors attending only a satellite symposium (not registered to <strong>the</strong> <strong>Congress</strong>)For visitors who would like to attend only a satellite symposium and who are not registered to <strong>the</strong>Conference, ‘satellite symposium only’ badges will be handed out. These badges are provided at nocost can be collected from <strong>the</strong> registration desks as <strong>of</strong> 1 hour prior to <strong>the</strong> start <strong>of</strong> <strong>the</strong> satellitesymposium, not before.Setup and dismantling• Companies must adhere to <strong>the</strong> indicated start and end times <strong>of</strong> <strong>the</strong> reserved time slot.• Extensions beyond <strong>the</strong> assigned timings are not allowed under any circumstances.• Companies will have access to <strong>the</strong> hall where <strong>the</strong> Satellite Symposium will be held one hour before<strong>the</strong> assigned starting time only when and if <strong>the</strong> scientific programme allows.• The hall should be completely vacated immediately after <strong>the</strong> end <strong>of</strong> <strong>the</strong> Satellite Symposium.Companies are responsible for removing all materials, waste, etc from <strong>the</strong> room.• Installations or alterations to <strong>the</strong> rooms and <strong>the</strong> standard set-up can only be made with <strong>the</strong> explicitapproval from <strong>the</strong> <strong>SIOP</strong> <strong>2012</strong> Secretariat.• Damage caused to <strong>of</strong>ficial <strong>Congress</strong> signage in <strong>the</strong> session room by affixing own signage will resultin a penalty charge equal to <strong>the</strong> cost incurred for reproduction <strong>of</strong> <strong>the</strong> signage concerned.Technical equipmentLecture hall floor plans and a detailed list <strong>of</strong> technical equipment included in each lecture hall can berequested from Adline Lewuillon, adline.lewuillon@ecco-org.eu.34


Speaker preview room – Speaker guidelinesSpeakers are requested to bring <strong>the</strong>irPowerPoint presentations to <strong>the</strong> SpeakerPreview Room at least 4 hours before <strong>the</strong>irsatellite symposium begins.LanguagePresentations as well as all audio-visualmaterial should be presented in English.General instructionsAll presentations are held in Micros<strong>of</strong>tPowerPoint on a PC running Windows.If you are using o<strong>the</strong>r s<strong>of</strong>tware than Micros<strong>of</strong>tPowerPoint on a PC running Windows(example : Open Office, PowerPoint for Mac,Keynote) please make sure your presentationis converted to Micros<strong>of</strong>t PowerPoint forWindows PCs before you travel to <strong>the</strong>congress (preferably by trying <strong>the</strong> convertedpresentation on a Windows PC).Presentations in Acrobat PDF format or Wordformat are not accepted.Speakers are kindly requested to respect <strong>the</strong>allotted time to guarantee a smooth running <strong>of</strong><strong>the</strong> sessions.Computer projection will be available. Nei<strong>the</strong>rslide (35mm) projections nor personal laptops(MAC and PC) will be used in <strong>the</strong> congressrooms. A single computerized system willmanage all projections and will send <strong>the</strong>presentations to <strong>the</strong> assigned congress roomsautomatically. This method guarantees aneasier management, a higher quality <strong>of</strong>projection and a quicker and smoo<strong>the</strong>r running<strong>of</strong> <strong>the</strong> presentations. The use <strong>of</strong> personallaptops (MAC and PC) for presentations willnot be allowedIn <strong>the</strong> Speakers Preview Room, a technicianhelps <strong>the</strong> speaker to transfer his or herpresentation into <strong>the</strong> central congress network.When <strong>the</strong> transfer is complete, <strong>the</strong> technicianperforms a quick run <strong>of</strong> <strong>the</strong> presentation with<strong>the</strong> speaker to check whe<strong>the</strong>r <strong>the</strong> presentationruns correctly and all parts <strong>of</strong> <strong>the</strong> presentationare copied.Desktop computers will be available at <strong>the</strong>speaker’s secretariat for last minute changesand reviewing your presentation.No more changes can be made inside <strong>the</strong>session rooms where <strong>the</strong> session takes placeIn each presentation room, a technicalassistant starts each presentation at <strong>the</strong> righttime using <strong>the</strong> computer connected to <strong>the</strong>central congress network. When <strong>the</strong>presentation is launched, <strong>the</strong> speaker hascontrol and can navigate with a remote device.Technical instructionsDuring <strong>the</strong> congress, presentations will run onPowerPoint 2010 with a projector resolution <strong>of</strong>1024 x 768 pixels in 4:3 format (not 16:9).Your presentation should be prepared inPowerPoint 2003, 2007 or 2010. APowerPoint template will be sent to you with<strong>the</strong> Last Information Letter. You may use thisfor your slides if you wish.Preferred page setup is landscape orientationwith high-contrast lettering and readable fonts(minimum font size = 24)Use high-contrast colours: light text on darkbackground or vice versaA maximum <strong>of</strong> 7 lines / slide and 5 words / linewill improve <strong>the</strong> communication value <strong>of</strong> yourslide.PowerPoint presentations on USB memorystick (preferred medium) disk or CD Rom mustbe delivered at <strong>the</strong> Speaker Preview Room atleast four hours before <strong>the</strong> beginning <strong>of</strong> <strong>the</strong>sessionSuggestions to improve a PowerPointpresentation• In general: <strong>the</strong> smaller yourPowerPoint presentation (in size) <strong>the</strong>easier to handle it.• Any movie/image file must be in <strong>the</strong>same folder <strong>of</strong> <strong>the</strong> Power Pointpresentation and must be copied in <strong>the</strong>folder before being included in <strong>the</strong>presentation. (1) Alternatively use"Pack and go" or "Package toCD/DVD/USB" in PowerPoint 2003and 2007. For ease <strong>of</strong> possibleassistance if <strong>the</strong>re is a problem withyour movies (not playing on standardmachines because codecs underwhich <strong>the</strong> movie was recorded areunknown and uninstalled on standardmachines) we recommend not to use<strong>the</strong> new feature in PowerPoint 2010 toEMBED <strong>the</strong> movies inside yourpresentation. We advice to LINK to <strong>the</strong>movie file.35


• We suggest putting maximum onemovie per slide.• The following media are recommendedto facilitate <strong>the</strong> presentation downloadat <strong>the</strong> Slide Centre: USB memorysticks (preferred medium), CD-ROMsand DVD. It is also possibleto download <strong>the</strong> presentation from apersonal laptop at <strong>the</strong> Slide Centre,provided that <strong>the</strong> speaker stops at <strong>the</strong>Slide Centre at least four hours before<strong>the</strong> beginning <strong>of</strong> <strong>the</strong> session.• Only single projection is available in<strong>the</strong> congress rooms, as <strong>the</strong> Organizerdoes not foresee <strong>the</strong> doubleprojection.Transitions:• Please don’t use timer controlledtransitions. Timer controlled transitionsare transitions that will switch to <strong>the</strong>next slide after x seconds or minutes.This will interfere with our cue lightsystem and confuse you during yourtalk.Pictures:• Do NOT save <strong>the</strong> picture as BMP orTIFF (size is too big)• Images with .gif and .jpg extensionsare recommended to obtain a lightpresentation (o<strong>the</strong>r kinds <strong>of</strong> extensions- recognizable by Power Point - will beaccepted all <strong>the</strong> same).• Save <strong>the</strong> pictures used in yourpresentation on your USB-stick ,CD, orDVD (In case <strong>of</strong> problems we can reinsert<strong>the</strong> original).Video:• Movies must not exceed 50 MB each(50MB is not necessary <strong>the</strong> limit, wecan handle larger movies without anyproblems but <strong>the</strong> video may not showup smoothly). Always bring yourmovies on USB-stick, DVD or o<strong>the</strong>rsupport, and inform <strong>the</strong> technicians at<strong>the</strong> Slide Centre <strong>the</strong> day before <strong>the</strong>presentation.• MPG (MPEG), WMV or AVI are <strong>the</strong>only acceptable video formats• When using videos in (Apple)QuickTime : convert <strong>the</strong>m to MPG orAVI before inserting <strong>the</strong> video in yourpresentation. QuickTime (MOV, MP4)cannot be played in PowerPoint andthus are not accepted• Save <strong>the</strong> videos used in yourpresentation on your USB-stick CD orDVD (In case <strong>of</strong> problems we can reinsert<strong>the</strong> original).HTML:• If you use hyperlinks to websites inyour presentations, please download<strong>the</strong> website to your USB-stick CD orDVD. Try to avoid many differentfolders on <strong>the</strong> medium.Graphics:• Save <strong>the</strong> graphics or spreadsheets(Excel) used in your presentation onyour USB-stick CD or DVD (In case <strong>of</strong>problems we can re-insert <strong>the</strong> originalgraphics or spreadsheets).Fonts:• Try to avoid use <strong>of</strong> non StandardWindows fonts. If you are usingspecific, non Standard Windows fonts(or if you are using Apple fonts notknown on Standard Windows) <strong>the</strong>n:include <strong>the</strong> fonts you have used onyour USB-stick CD or DVDApple:• Please give your filename anextension “.PPT”.• Check your presentation on aWindows (preferably Win7 withPowerPoint 2010 ) machine before youbring it to <strong>the</strong> <strong>Congress</strong>. This will avoida lot <strong>of</strong> stress at <strong>the</strong> <strong>Congress</strong>: you willnot have to fix things that are notworking after <strong>the</strong> conversion fromApple to Windows at <strong>the</strong> <strong>Congress</strong>Always try <strong>the</strong> medium with your presentationon ano<strong>the</strong>r PC before bringing it to <strong>the</strong><strong>Congress</strong>. And as always make an extra copy<strong>of</strong> your USB stick or CD/DVD.NOTE (1)Example: create <strong>the</strong> folder "PRESENTATION"and copy <strong>the</strong> necessary files for <strong>the</strong>presentation in it; <strong>the</strong>n create <strong>the</strong> Power Pointpresentation including <strong>the</strong> films that were in <strong>the</strong>"presentation" folder. Finally save everything in<strong>the</strong> "presentation" folder.36


SERVICES Europa <strong>International</strong> and Barbican CentreProcedures and ConditionsTo avoid surcharges for short-term orders (15%) and secure your furniture order, we kindly ask to payattention to <strong>the</strong> application deadlines mentioned on <strong>the</strong> order forms.Order forms as well as conditions for payment and orders are available on <strong>the</strong> following pages.Europa <strong>International</strong>Please visit <strong>the</strong> website www.europainternational.com for product viewing & ordering.If you prefer, a pdf order form is available next page.37


<strong>SIOP</strong> <strong>2012</strong> BARBICAN CENTRE 5-8TH OCTOBER <strong>2012</strong> DEADLINE 14 TH SEPT <strong>2012</strong>FURNITURE - EUROSYSTEM ORDER FORM SECTION – ON HIREQTY REF COLOUR DESCRIPTION UNIT PRICE TOTALLATE ORDER / DELIVERY SURCHARGE (if applicable)Any orders received less than 14 days prior to <strong>the</strong> event will incur up Furniture £to a 15% late order surchargePlease state colour preference where applicable.VAT @ 20%You must insure against loss or damage 5 times hire cost*N.B: PAYMENT DUE 14 DAYS PRIOR TO DELIVERY* Sub Total £FLOORCOVERING:ON SALE - Minimum order £30.00QUALITY COLOUR / REF LENGTH BY WIDTH SQ. MTS UNIT PRICE TOTALPlease indicate laying surface: HALL FLOOR or CHIPBOARD or PLATFORM Carpet £PLEASE ENTER STAND SIZE: ……………… mts x …………..…… mts VAT @ 20%Laying Date: ……………………………..………………………. (Minimum Order £30.00) * Sub Total £* TOTAL OF FURNITURE & CARPET ORDERS £CompanyContact NameAddress……………………………………………………………..……………………………………………………………..……………………………………………………………..Please complete <strong>the</strong> following if you wish to pay by credit card:Please debit my Maestro, Delta, Amex, Mastercard or Visa* delete as appropriate………………………………………………………………………………………..………………………………………………………………………………………..……………………………………….Post Code…….. …………………………..Email address……………..……………………………………………………. ...Tel no. ……………………………………………….……………..………………Fax no. ……………………………………………... …………..….………….......Stand No………………..…………….…………...… Hall ……. ...………...….I have read and accepted <strong>the</strong> conditions <strong>of</strong> hire overleafSigned………………………………………………… Date …..…...………….Expiry dateSecurity * or/Issue no* Security no. is <strong>the</strong> last 3 digits on <strong>the</strong> back <strong>of</strong> your credit cardCardholders Name …………….…………………..………………Company Name………………..…………...…..………………….Bank details: HSBC Bank plc, 141 High St, Beckenham, Kent BR3 1BXSort code: 40-09-25 Account no. 31466844 Swift code:MIDLGB 22IBAN NO GB70MIDL40092531466844CHEQUES SHOULD BE MADE PAYABLE TO EUROPA INTERNATIONALAND DRAWN ON A U.K. CLEARING BANK.PLEASE INCLUDE YOUR PAYMENT IN FULL WITH THIS ORDER.VAT No 205 3716 90VAT is payable on all orders delivered within <strong>the</strong> UK


CONDITIONS OFHIRE1. Europa <strong>International</strong> herein after <strong>the</strong> company letfurnishings on hire only on <strong>the</strong> following terms andconditions and will not accept or be bound by o<strong>the</strong>rconditions so far as <strong>the</strong>y conflict with <strong>the</strong> following.2. The period <strong>of</strong> hire commences from <strong>the</strong> time <strong>of</strong>delivery to <strong>the</strong> person destination or site indicated on<strong>the</strong> order form from <strong>the</strong> hirer or where ordered on <strong>the</strong>telephone by <strong>the</strong> instructions <strong>of</strong> <strong>the</strong> person placing <strong>the</strong>order. This shall continue until <strong>the</strong> furnishings(comprising <strong>of</strong> furniture, carpet and modular) areaccepted back by <strong>the</strong> company. RISK OF LOSS ORDAMAGE will be on <strong>the</strong> part <strong>of</strong> <strong>the</strong> hirer throughout <strong>the</strong>period <strong>of</strong> <strong>the</strong> hire until collected or delivered back toour premises.3. The hirer shall rent <strong>the</strong> furnishings at <strong>the</strong> rates quotedby <strong>the</strong> company or any subsequently increased rate inforce at <strong>the</strong> commencement <strong>of</strong> <strong>the</strong> hire period. Thecompany reserves <strong>the</strong> right at any time without noticeto increase charges (particularly where <strong>the</strong>re is achange in <strong>the</strong> value <strong>of</strong> <strong>the</strong> pound sterling). The hirerundertakes to fully insure all furnishings for <strong>the</strong> hireperiod plus at least 3 days prior and 1 day after <strong>the</strong>conclusion <strong>of</strong> <strong>the</strong> event for a sum <strong>of</strong> not less than fivetimes <strong>the</strong> hire price.4. The hirer shall provide at <strong>the</strong> specified destination aduly authorised representative to accept <strong>the</strong>furnishings and to give a written receipt. If <strong>the</strong> hirer failsto provide for this <strong>the</strong> company shall issue a deliverynote to <strong>the</strong> hirer as conclusive pro<strong>of</strong> <strong>of</strong> time anddelivery by <strong>the</strong> company.5. The company rents furnishings in good order andcondition. The receipt signed by <strong>the</strong> representative <strong>of</strong><strong>the</strong> hirer or in <strong>the</strong> absence <strong>of</strong> such a receipt <strong>the</strong>company’s delivery note shall be conclusive evidence<strong>of</strong> such good order and condition unless at <strong>the</strong> time <strong>of</strong>delivery or within 24 hours <strong>the</strong> hirer shall notify anydefect to <strong>the</strong> company by telephone or faxwhereupon all responsible efforts will be made torectify <strong>the</strong> problem. The hirer undertakes to take careto avoid damage or <strong>the</strong>ft <strong>of</strong> hired items and to take allreasonable steps to keep and return <strong>the</strong> furnishings to<strong>the</strong> company in first class condition. If items <strong>of</strong> furnitureare broken, damaged or lost <strong>the</strong>n <strong>the</strong> hirer is liable torepair or replacement costs as agreed betweenEuropa <strong>International</strong> and <strong>the</strong> hirer. NOTE: - We reserve<strong>the</strong> right to upgrade or change any item that is out <strong>of</strong>stock.6. The company will endeavour to effect delivery <strong>of</strong> hiredfurnishings at <strong>the</strong> time indicated by <strong>the</strong> hirer but will notunder any circumstances be liable for any delay indelivery caused by circumstances beyond <strong>the</strong>company’s control. Liability for any delay in any casewill be limited to <strong>the</strong> refund <strong>of</strong> any hire charges alreadypaid by <strong>the</strong> hirer relating to periods <strong>of</strong> non-delivery orlate delivery.7. Instructions <strong>of</strong> <strong>the</strong> hirer (different from those on <strong>the</strong>requisition) cannot be carried out unless given inwriting to <strong>the</strong> company 7 days prior to action requiredand accepted by <strong>the</strong> company in writing. Thecompany shall not be liable for any failure to performits obligations under this Agreement due tocircumstances beyond <strong>the</strong> parties' reasonable controlincluding, but not limited to, acts <strong>of</strong> God, war,government regulations, disaster, disease, epidemics,quarantine restrictions, terrorist actions, strikes, civildisorders, curtailment <strong>of</strong> transportation facilities oro<strong>the</strong>r emergencies that make it illegal or impossible fora party to perform its obligations under this Agreement.At <strong>the</strong> discretion <strong>of</strong> <strong>the</strong> company a charge <strong>of</strong> not lessthan 25% may be made on all orders cancelled prior todelivery. For on-site cancellations where deliveredcorrectly NO refund will be issued.8. If <strong>the</strong> hirer fails to make available for collection <strong>the</strong>furnishings at <strong>the</strong> end <strong>of</strong> <strong>the</strong> hire period <strong>the</strong> hirer shallbe liable to pay loss <strong>of</strong> hire charge at a pro-rata rateuntil such time as <strong>the</strong> furnishings are returned to <strong>the</strong>company or notifies <strong>the</strong> company by recordeddelivery <strong>of</strong> <strong>the</strong> loss <strong>of</strong> furnishings.9. The hirer will be expected to empty all lockable items<strong>of</strong> <strong>the</strong>ir property at <strong>the</strong> close <strong>of</strong> show. The companycan not be held responsible for goods left in said itemsand removed to effect collection.10. The furnishings shall remain <strong>the</strong> property <strong>of</strong> <strong>the</strong>company and <strong>the</strong> hirer shall at all times keep <strong>the</strong>furnishings in <strong>the</strong>ir possession and free from any liencharge or o<strong>the</strong>r encumbrance whatsoever. Theperiod <strong>of</strong> hire shall cease forthwith in <strong>the</strong> event thatany winding up procedures (compulsory or voluntary)are commenced in respect <strong>of</strong> <strong>the</strong> hirers business or ifany receiver trustee or liquidator is appointed <strong>of</strong> <strong>the</strong>hirers business or <strong>of</strong> any substantial part <strong>of</strong> its assets.11. CARPETS & TILES. - All skirting to platforms must beremoved to allow carpet to be fitted over <strong>the</strong> edge.Extra cutting due to machines, stand building etc. plusany damage to carpets or tiles: - i.e. oil, ink, rippingetc. we reserve <strong>the</strong> right to charge. Fitting to design orwalls will be charged as extra. All carpets (not tiles) arelaid on an outright sale basis unless arrangedo<strong>the</strong>rwise.No liability shall be attached to Europa <strong>International</strong>for:(1) Skirting which has to be removed for <strong>the</strong>purpose <strong>of</strong> laying carpets.(2) Loss or damage however caused tocustomer’s own goods.(3) Any dilapidation for fixing to hall floors (weuse low tack tape, as specified).All carpets are charged by using full widths <strong>of</strong> carpet(normally 4 metres wide) in <strong>the</strong> most economicalmethod.12. Hire period is up to 7 days and <strong>the</strong>reafter asupplementary hire charge may be applied on a dailypro-rata basis. Prices include delivery and collectionwithin <strong>the</strong> UK where we are <strong>the</strong> appointed contractor.On international and o<strong>the</strong>r events <strong>the</strong>re may be adelivery charge, subject to value, which we will informyou <strong>of</strong> before processing <strong>the</strong> order.13. Unless o<strong>the</strong>rwise agreed all charges as per invoicesshall be paid 21 days prior to delivery.


<strong>SIOP</strong> <strong>2012</strong> BARBICAN CENTRE 5-8TH OCTOBER <strong>2012</strong> DEADLINE 14 TH SEPT <strong>2012</strong>ADDITIONAL ELECTRICAL ORDER FORM SECTION – ON HIREQTY REF DESCRIPTION UNIT PRICE TOTALESM06-2A 2 Amp Socket (500w) £120.00ESM06-4A 4 Amp Socket (1000w) £145.00ESM06-8A 8 Amp Socket (2000w) £185.00ESM06-13A 13 Amp Socket (3000w) £245.00ESM04 1 x 50w Spotlight £50.00ESM04 2 x 50w Spotlights £90.00ESM04 3 x 50w Spotlights £125.00The power provided is based upon English240 Volt 3 pin supply – no adaptors areprovidedLATE ORDER SURCHARGEORDERS RECEIVED AFTER THE DEADLINE DATE ABOVE WILL INCUR A15% LATE ORDER SURCHARGEPlease state colour preference where applicable.You must insure against loss or damage 5 times hire cost*N.B: PAYMENT DUE 14 DAYS PRIOR TO DELIVERYElectrics £VAT @ 20%Total £CompanyContact NameInvoice Address……………………………………………………………..……………………………………………………………..……………………………………………………………..Please complete <strong>the</strong> following if you wish to pay by credit card:Please debit my Maestro, Delta, Amex, Mastercard or Visa……………………………………………………………………………………….……………………………………………………………………………………….………………………………. Post Code ………………………………...Email address………..…………………………………………………………….Tel no. ……………………………………………. ……………..…………...........Fax no. ………………………………………………………..….…………..........P.O No [if required]…..…………………………………………………………Expiry dateSecurity * or/Issue no* Security no. is <strong>the</strong> last 3 digits on <strong>the</strong> back <strong>of</strong> your credit cardCardholders Name. ………………………………..……………………………Company Name..…………...…..……………………………………………….Bank details: HSBC Bank plc, 141 High St, Beckenham, Kent BR3 1BXSort code: 40-09-25 Account no. 31466844 Swift code: MIDLGB 22Stand No…………….…………….…………...… Hall ...………...…………..I have read and accepted <strong>the</strong> conditions <strong>of</strong> hire overleafSigned…………..…………………………………...Date………………..IBAN NO GB70MIDL40092531466844CHEQUES SHOULD BE MADE PAYABLE TO EUROPA INTERNATIONALAND DRAWN ON A U.K. CLEARING BANK.PLEASE INCLUDE YOUR PAYMENT IN FULL WITH THIS ORDER.UK VAT No.205 3716 90


CONDITIONSOF HIRE1. Europa <strong>International</strong> herein after <strong>the</strong> company letfurnishings on hire only on <strong>the</strong> following terms andconditions and will not accept or be bound by o<strong>the</strong>rconditions so far as <strong>the</strong>y conflict with <strong>the</strong> following.2. The period <strong>of</strong> hire commences from <strong>the</strong> time <strong>of</strong>delivery to <strong>the</strong> person destination or site indicated on<strong>the</strong> order form from <strong>the</strong> hirer or where ordered on <strong>the</strong>telephone by <strong>the</strong> instructions <strong>of</strong> <strong>the</strong> person placing <strong>the</strong>order. This shall continue until <strong>the</strong> furnishings(comprising <strong>of</strong> furniture, carpet and modular) areaccepted back by <strong>the</strong> company. RISK OF LOSS ORDAMAGE will be on <strong>the</strong> part <strong>of</strong> <strong>the</strong> hirer throughout <strong>the</strong>period <strong>of</strong> <strong>the</strong> hire until collected or delivered back toour premises.3. The hirer shall rent <strong>the</strong> furnishings at <strong>the</strong> rates quotedby <strong>the</strong> company or any subsequently increased rate inforce at <strong>the</strong> commencement <strong>of</strong> <strong>the</strong> hire period. Thecompany reserves <strong>the</strong> right at any time without noticeto increase charges (particularly where <strong>the</strong>re is achange in <strong>the</strong> value <strong>of</strong> <strong>the</strong> pound sterling). The hirerundertakes to fully insure all furnishings for <strong>the</strong> hireperiod plus at least 3 days prior and 1 day after <strong>the</strong>conclusion <strong>of</strong> <strong>the</strong> event for a sum <strong>of</strong> not less than fivetimes <strong>the</strong> hire price.4. The hirer shall provide at <strong>the</strong> specified destination aduly authorised representative to accept <strong>the</strong>furnishings and to give a written receipt. If <strong>the</strong> hirer failsto provide for this <strong>the</strong> company shall issue a deliverynote to <strong>the</strong> hirer as conclusive pro<strong>of</strong> <strong>of</strong> time anddelivery by <strong>the</strong> company.5. The company rents furnishings in good order andcondition. The receipt signed by <strong>the</strong> representative <strong>of</strong><strong>the</strong> hirer or in <strong>the</strong> absence <strong>of</strong> such a receipt <strong>the</strong>company’s delivery note shall be conclusive evidence<strong>of</strong> such good order and condition unless at <strong>the</strong> time <strong>of</strong>delivery or within 24 hours <strong>the</strong> hirer shall notify anydefect to <strong>the</strong> company by telephone or faxwhereupon all responsible efforts will be made torectify <strong>the</strong> problem. The hirer undertakes to take careto avoid damage or <strong>the</strong>ft <strong>of</strong> hired items and to take allreasonable steps to keep and return <strong>the</strong> furnishings to<strong>the</strong> company in first class condition. If items <strong>of</strong> furnitureare broken, damaged or lost <strong>the</strong>n <strong>the</strong> hirer is liable torepair or replacement costs as agreed betweenEuropa <strong>International</strong> and <strong>the</strong> hirer. NOTE: - We reserve<strong>the</strong> right to upgrade or change any item that is out <strong>of</strong>stock.6. The company will endeavour to effect delivery <strong>of</strong> hiredfurnishings at <strong>the</strong> time indicated by <strong>the</strong> hirer but will notunder any circumstances be liable for any delay indelivery caused by circumstances beyond <strong>the</strong>company’s control. Liability for any delay in any casewill be limited to <strong>the</strong> refund <strong>of</strong> any hire charges alreadypaid by <strong>the</strong> hirer relating to periods <strong>of</strong> non-delivery orlate delivery.7. Instructions <strong>of</strong> <strong>the</strong> hirer (different from those on <strong>the</strong>requisition) cannot be carried out unless given inwriting to <strong>the</strong> company 7 days prior to action requiredand accepted by <strong>the</strong> company in writing. At <strong>the</strong>discretion <strong>of</strong> <strong>the</strong> company a charge <strong>of</strong> not less than25% may be made on all orders cancelled prior todelivery. For on-site cancellations where deliveredcorrectly NO refund will be issued.8. If <strong>the</strong> hirer fails to make available for collection <strong>the</strong>furnishings at <strong>the</strong> end <strong>of</strong> <strong>the</strong> hire period <strong>the</strong> hirer shallbe liable to pay loss <strong>of</strong> hire charge at a pro-rata rateuntil such time as <strong>the</strong> furnishings are returned to <strong>the</strong>company or notifies <strong>the</strong> company by recordeddelivery <strong>of</strong> <strong>the</strong> loss <strong>of</strong> furnishings.9. The hirer will be expected to empty all lockable items<strong>of</strong> <strong>the</strong>ir property at <strong>the</strong> close <strong>of</strong> show. The companycan not be held responsible for goods left in said itemsand removed to effect collection.10. The furnishings shall remain <strong>the</strong> property <strong>of</strong> <strong>the</strong>company and <strong>the</strong> hirer shall at all times keep <strong>the</strong>furnishings in <strong>the</strong>ir possession and free from any liencharge or o<strong>the</strong>r encumbrance whatsoever. Theperiod <strong>of</strong> hire shall cease forthwith in <strong>the</strong> event thatany winding up procedures (compulsory or voluntary)are commenced in respect <strong>of</strong> <strong>the</strong> hirers business or ifany receiver trustee or liquidator is appointed <strong>of</strong> <strong>the</strong>hirers business or <strong>of</strong> any substantial part <strong>of</strong> its assets.11. CARPETS & TILES. - All skirting to platforms must beremoved to allow carpet to be fitted over <strong>the</strong> edge.Extra cutting due to machines, stand building etc. plusany damage to carpets or tiles: - i.e. oil, ink, rippingetc. we reserve <strong>the</strong> right to charge. Fitting to design orwalls will be charged as extra. All carpets (not tiles) arelaid on an outright sale basis unless arrangedo<strong>the</strong>rwise.No liability shall be attached to Europa <strong>International</strong>for:(1) Skirting which has to be removed for <strong>the</strong>purpose <strong>of</strong> laying carpets.(2) Loss or damage however caused tocustomer’s own goods.(3) Any dilapidation for fixing to hall floors (weuse low tack tape, as specified).All carpets are charged by using full widths <strong>of</strong> carpet(normally 4 metres wide) in <strong>the</strong> most economicalmethod.12. Hire period is up to 7 days <strong>the</strong>reafter a supplementaryhire charge on a daily pro-rata basis. Prices includedelivery and collection where we are <strong>the</strong> appointedcontractor. In o<strong>the</strong>r events <strong>the</strong>re may be a deliverycharge, subject to value, we will inform you <strong>of</strong> thisbefore processing <strong>the</strong> order.13. Unless o<strong>the</strong>rwise agreed all charges as per invoicesshall be paid 21 days prior to delivery.

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