KEY PER<strong>FOR</strong>MANCE INDICATORSOF THE COMPANY IN 2009 BY TYPEOF OPERATIONEnergy for life<strong>ENERGY</strong> <strong>FOR</strong> <strong>PEOPLE</strong>PREMIUM BUSINESS SEGMENTSSHIP BUNKERING<strong>Gazprom</strong> <strong>Neft</strong> Marine Bunker LLC isa subsidiary of <strong>JSC</strong> <strong>Gazprom</strong> <strong>Neft</strong>that supplies bunker fuel for sea- andriver-going vessels. The company wasestablished in October 2007. SinceFebruary 2008 <strong>Gazprom</strong> <strong>Neft</strong> MarineBunker has been a member of RussianAssociation of Marine and River BunkerSuppliers and by the results of 2009 thecompany is one of the leaders amongRussian bunker companies.Bunkering is a premium sales market forfuel oils and diesel fuel. The ambitiousobjectives of <strong>Gazprom</strong> <strong>Neft</strong> is by 2020to take up one third of the bunker marketwith its own port infrastructure, enterinternational markets and sell 77% fueloil and 5% of diesel fuel produced bythe Company at a premium comparedto traditional exports. In order to achieveits strategic objectives the Companyintends to ensure the production of notless than 2.7 mln tons of marine fuel thatwill comply with international standards;to create its own port infrastructure offive terminals and to have a bunker fleetof 28 bunker tankers.<strong>Gazprom</strong> <strong>Neft</strong> Marine Bunker ensuresguaranteed all-year-round suppliesof petroleum products (fuel oil, oils,and marine fuel) to ship owners andcharterers. The enterprise operatesin Saint Petersburg, Novorossiysk,Murmansk, and Russia’s Far Easternports.Marine fuel is mostly supplied by theOmsk Refinery while deliveries alsocome from the Moscow and YaroslavlRefineries.In 2009 <strong>Gazprom</strong> <strong>Neft</strong> Marine Bunkerwas operating in more than 22 ports,including all major sea ports. TheCompany established two subsidiaries:<strong>Gazprom</strong> <strong>Neft</strong>-Shipping LLC formanaging its own fleet (9 ships werebought in 2008) and <strong>Gazprom</strong> <strong>Neft</strong>Terminal SPb LLC for using theCompany’s own and leased terminals(currently the operator of the Kirovskyplant’s terminal in Saint Petersburg).AIRCRAFT FUELINGSale of jet fuel produced at <strong>JSC</strong><strong>Gazprom</strong> <strong>Neft</strong>’s refineries and operationof fuel service complexes at the airportswithin the Russian Federation are thekey operational priorities of C<strong>JSC</strong><strong>Gazprom</strong> <strong>Neft</strong>-Aero.As per the results of 2009, <strong>Gazprom</strong><strong>Neft</strong>-Aero became one of the leadersin retail sales of aircraft fuel (aircraftfueling) at airports in the RussianFederation.The business development objectiveof C<strong>JSC</strong> <strong>Gazprom</strong> <strong>Neft</strong>-Aero is furthergrowth of retail sales and expansionof a distribution network of fuel servicecomplexes both affiliated (own) andon a partnership basis, growth ofpresence in airports on the basis ofstorage agreements, and expansion ofgeography of aircraft fueling abroad.The Development Strategy of C<strong>JSC</strong><strong>Gazprom</strong> <strong>Neft</strong>-Aero until 2020 providesfor establishing a corporate networkof 15 modern fuel service complexesat Russian airports and for phasedregional development currently fromRussian airports to CIS airports inthe near term and to airports in otherregions of the world by 2020.In 2009 the amount of jet fuel sold by<strong>Gazprom</strong> <strong>Neft</strong>-Aero reached 1 mln tonsand from this figure it can be confidentlystated that <strong>Gazprom</strong> <strong>Neft</strong>’s subsidiaryis a leader in the aircraft fuel market inRussia. By 2010 the Company intendsto occupy a significant share of themarket with the volume of retail salesestimated to amount to about 1.5 mlntons of aircraft fuel a year.Availability of own capacities at theairports will allow the company toensure good competitive positions inthe distribution markets and get a retailmargin on jet fuel sales.Currently C<strong>JSC</strong> <strong>Gazprom</strong> <strong>Neft</strong>-Aerooperates under direct contractswith airlines selling jet fuel withoutintermediaries. Among the principalcounterparties of the company are<strong>JSC</strong> Aeroflot — Russian Airlines, FGUPState Customs Committee of Russia,<strong>JSC</strong> Transaero, <strong>JSC</strong> Sibir Airlines, C<strong>JSC</strong>Sky Express, C<strong>JSC</strong> Nordavia -RegionalAirlines, O<strong>JSC</strong> Donavia and others.The enterprise provides aircraft fuelingservices at the following airports:Sheremetyevo (Moscow), Domodedovo(Moscow), Pulkovo (Saint-Petersburg),and at the airports of Novosibirsk,Krasnoyarsk, Murmansk, Tomsk,Kemerovo, Bryansk and Chita.PRODUCTION AND SALEOF MOTOR FUELS<strong>Gazprom</strong> <strong>Neft</strong>-Lubricants LLC(<strong>Gazprom</strong> <strong>Neft</strong>-SM) is a subsidiaryof <strong>Gazprom</strong> <strong>Neft</strong> established in2007. Currently, the enterprise holdsproduction assets in Western Siberia(Omsk), the European part of Russia(Yaroslavl), and in Western Europe(Bari, Italy). In 2009 <strong>Gazprom</strong> <strong>Neft</strong>-SMincreased, as compared to 2008, thevolume of standard goods’ segmentsales 2.7-fold, and of premiumgoods — 3.4-fold.In 2009 <strong>Gazprom</strong> <strong>Neft</strong>-SM activelydeveloped sales of lubricants of theCompany’s existing brands. The rangeof products contains some 90 titlesof oils sold under <strong>Gazprom</strong> <strong>Neft</strong> andSibiMotor brand names. During thepast two years the Company has builtan effective distribution structure whichenabled it to take 3% of the Russianconsumer oils market (SibiMotor brand),12% of the market of oils for commercialtransport, and 18% of industrial oilsmarket (<strong>Gazprom</strong> <strong>Neft</strong> brand). In2009 the Company also started activedevelopment of export sales: in Europeand CIS.In April 2009 <strong>Gazprom</strong> <strong>Neft</strong>-SM closedthe deal with Chevron Global Energyto purchase an oil and lubricantsproduction plant in Italy. The Italiancompany that joined <strong>Gazprom</strong> <strong>Neft</strong> has52
<strong>JSC</strong> GAZPROM NEFTANNUAL REPORT2009an office in Rome and an oil producingplant in the town of Bari with a capacityof 30 thousand tons of oils and 6thousand tons of lubricants a year.The range of goods produced at theplant — oils for cars and commercialtransport and industrial oils — are soldunder 150 brand names. Additionallythanks to its specific capacities theplant produces 25 kinds of high-techlubricants that are used for manypurposes, including drilling. Thereforeby this acquisition the Companyobtained ownership not only ofa modern European production facilitybut also access to new distributionmarkets.In 2009 <strong>Gazprom</strong> <strong>Neft</strong>-SM launchedthe manufacture of more than 37 newproducts primarily within the premiumindustrial range: lines of oils of <strong>Gazprom</strong><strong>Neft</strong> Hydraulics, <strong>Gazprom</strong> <strong>Neft</strong>Reductor, <strong>Gazprom</strong> <strong>Neft</strong> Compressor,<strong>Gazprom</strong> <strong>Neft</strong> Slide Way, and <strong>Gazprom</strong><strong>Neft</strong> Paper Machine, approved by theworld’s leading equipment producers.In July 2009 the first products under the<strong>Gazprom</strong> <strong>Neft</strong> brand were made at the<strong>Gazprom</strong> <strong>Neft</strong> Lubricants Italia S.p.A.plant. Currently, 20 titles of products areunder production including synthetic,polysynthetic, and mineral oils forcars (<strong>Gazprom</strong> <strong>Neft</strong> Motor Oil productline), polysynthetic and mineral oils forcommercial transport (<strong>Gazprom</strong> <strong>Neft</strong>Super Oil product line), industrial oils(<strong>Gazprom</strong> <strong>Neft</strong> Hydraulic, Reductor,and Circulating Oils) and lubricants(Grease L, Grease L Moly, MetalGrease product lines).Despite the overall 20% decrease indemand for lubricants as compared to2008, the sales of <strong>Gazprom</strong> <strong>Neft</strong>-SM’scommercial and industrial oils grewby 2%.Two large-scale advertising campaignswere conducted in 2009, and asa result, the brand exposure in Russiahas now increased from 250 to 1000retail outlets with regional distributorshaving the main responsibility for thepromotion of new products. . In 2009the regional distribution network grewfrom 27 to 51 companies.According to the development strategyof <strong>JSC</strong> <strong>Gazprom</strong> <strong>Neft</strong>-Lubricants, by2015 the enterprise plans to take upa significant share of Russia’s marketof packaged oils and become one ofthe leading players on the market withfocus on the high tech packaged oils forcars and commercial transport marketsegment.53
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