Employee Handbook - OrangeCountyFl.net

TABLE OF CONTENTSThis handbook has been createdto give information about theemployment practices, benefits andprograms that are available to you asa County employee.The material in this handbook isonly a summary. If you have anyquestions about your job, benefits,or County policies and programs,please contact your supervisoror the Departmental HumanResources Representative for furtherinformation.This handbook does not constitutea legal contract or entitlement tobenefits not otherwise provided.Orange County Governmentreserves the right to amend orterminate any of the informationdescribed in this booklet at anytime and for any reason subject toapplicable legal requirements.Revised 3/1/2013ContentsTable of 3 Welcome from Mayor Teresa Jacobs4 Code of Ethics5 What do I Need To Know?13 Collective Bargaining Units13 Separation of Employment14 Wellworks Facilities16 Risk Management18 Office of Professional Standards20 Orange County Parks and Recreation22 Orange County Regional History Center23 Employee DiscountsThis publication was designed andprinted by Orange County’sGraphics Department.• • •We are here to serveall Orange County Departments forall of your design and printing needs.• • •For more informationcall 407-254-9330Orange CountyMission Statement“Our mission is to serve the citizens of Orange Countyand our guests with integrity, honesty, fairness andprofessionalism. We are committed to engaging ourcitizens in the decision making process in order to earntheir trust and improve our quality of life.”2 | Orange County Government Employee Handbook

MAYOR’S WELCOMEWelcome to our Orange CountyGovernment team!This is one of the most dynamic and exciting places in the world. Ourchallenge is to build on the strengths of our diverse community so thateveryone can enjoy the very best Orange County has to offer.We are committed to maintaining an organization where citizens areengaged in civic affairs, take ownership in their government and have input in thedecision making process.My goal is for us to be the “best of the best” of county governments. The followingcore values serve as our foundation:■ FAIRNESS: We represent the citizens we serve in an equitable, fair and uniformmanner.■ WORK ETHIC: We work harder and give our very best every day.■ INTEGRITY AND CHARACTER: We maintain the highest ethical standards todemonstrate the respect we have for the organization, our co-workers, and thepublic we serve.■ EXCELLENCE AND INNOVATION: We provide efficient and effective services andtake pride in the work we do each and every day. We understand that providingresponsive, quality service is not a goal, it is a requirement. New ideas arewelcome and encouraged; business as usual is not.■ PROFESSIONALISM AND ACCOUNTABILITY: We perform our jobs with thehighest degree of professionalism and personal pride and we measure ourresults to ensure effectiveness.You have joined a family of people who understand that citizens come first. Ourmission is simple – to serve. You have an important job to do as we work to meetthe needs of our citizens. We ensure that roads are built and maintained; we protectenvironmental resources; we respond to crisis and emergency situations; we stafffacilities that care for people; and we ensure that the quality of life of our citizensis protected.The Employee Orientation Program and this Employee Handbook are designedto introduce you to Orange County Government and welcome you to our family. Ihope that these will be the first of many resources that will help you enjoy workingwith us and allow you to perform at the highest level.Welcome aboard!Teresa JacobsOrange County MayorOrange County Government Employee Handbook | 3

CODE OF ETHICSCode of Ethicsfor all Orange County EmployeesWe will adhere to the highest ethical standards.We will be caretakers of the public trust in all actions related to employment.We will provide the highest level of service to all citizens and customers.We will adhere to all laws and regulations.We will be fair to and respectful of fellow employees.We will support Orange County’s Charter and Mission.We will be accountable and responsible for all personal actions.We will value diversity in the community and workplace.We will support Orange County as a drug-free, alcohol-free and violence-free workplace.4 | Orange County Government Employee Handbook

What do I need to know?Code of ConductAs an Orange County Government employee, you are expected toavoid conduct and speech, which undermines the efficiency and/orreputation of fellow employees, County departments, divisions, offices, policies andprograms. You are also expected to immediately notify your supervisor if you are citedor incarcerated for a violation of the law.Employees’ Responsibilities for PoliciesYou are responsible for becoming familiar with policies and operationalregulations, which govern your employment with the County. You areexpected to report immediately to your supervisor any and all suspected violations ofthese policies or regulations. Failure to do so may subject you to disciplinaryaction. The Orange County Policy Manual is available to employees via theOrange County Intranet. This manual is subject to revision at any time by theBoard of County Commissioners.SecurityEmployees are required to wear their Orange County IdentificationBadge at all times while working. If your badge is lost, stolen or damaged,a fee will be charged for a replacement.Probationary PeriodCALENDARThere is a probationary period for every job in Orange County Government.During your probationary period, your supervisor will observeyour work habits, work performance, and other appropriate factors to determinewhether continued employment on the job is mutually desirable. Please consult yoursupervisor to determine the length of the probationary period for your position.Orange County Government Employee Handbook | 5

WHAT DO I NEED TO KNOW?Reporting Your TimeEmployees are required to keep a weekly record of the hours they worked.Employees must obtain their supervisor’s approval before making uptime, working extra hours, or working overtime (unless there is an emergency situationrequiring overtime).Attendance and PunctualityIf the employee anticipates being late to or absent from work, he or sheis responsible for contacting the supervisor or designee. If an absence isknown about in advance, the employee should inform his or her supervisor as soon aspossible. This policy may vary to meet special requirements of respective departments.Notification of AbsenceYou are required to notify your supervisor or his/her designee prior tothe start of the shift on the first day of absence. If you are absent for three(3) consecutive workdays without reporting to the supervisor, you will be removedfrom payroll as having resigned without notice.Change of Personal InformationEmployees are expected to notify Human Resources as quickly aspossible of any changes to their name and/or marital status. WithholdingAllowance Certificate Forms (W-4) are available in Human Resources, and can be usedto make changes to income withholdings due to changes in marital status, number ofdependents, or change in income upon request.Furthermore, changes to the employee’s address (physical and/or mailing),telephone number, personal email address and emergency contact informationmay be made via the County’s MyOCinfo website, without having to contact HumanResources.Outside EmploymentEmployees are required to submit an Outside Employment NotificationForm for any employment held outside of Orange County Government.Outside employment should not interfere with the performance of County dutiesor be considered a conflict of interest. If the employee chooses to maintain outsideemployment he or she must refrain from using County time or property in conductingthese activities.6 | Orange County Government Employee Handbook

WHAT DO I NEED TO KNOW?Personal LeavePersonal Leave is intended to be used to provide a periodic vacation;however, Personal Leave may be used for other reasons, such as shorttermillness, personal business, etc., when authorized by your immediate supervisoror designee.Term LeaveRegular employees accrue Term Leave. Term Leave may be used byeligible employees who are unable to work after being absent for forty(40) consecutive work hours or longer because of an extended illness or injury that ismedically incapacitating.Family/Medical Leave Act (FMLA)In response to the Federal Family and Medical Leave Act of 1993,employees that have worked with Orange County for at least 1250 hoursduring the previous (12) months, may take up to twelve weeks of leave (up to a total oftwenty-six (26) weeks for military caregiver) per 12 month period for a certified event.Certified events include, but are not limited to, the following:■ Birth, adoption or foster placement of a child■ Serious health condition of the employee■ Serious health condition of a dependent, spouse or parent■ To handle any qualifying exigency caused by a family member’s active military■ To care for a family member who incurred a serious injury or illness in theline of active military duty (Up to 26 weeks).Military LeaveIf you are a member of the Uniformed Services of the United Statesmilitary, you are entitled to a leave of absence from your respectiveduties to perform active military service (as defined in Section 115.08, Florida Statutes).Please refer to the Orange County policy for additional information.For military reserve training, you will receive full pay, for up 240 hours per calendaryear, upon the presentation of formal military orders.Bereavement LeaveOrange County permits you up to 40 hours (differs for some Bargainingunits) of paid leave for a death in your immediate family. Such leave mustbe used within 30 day of the family member’s death. The term “immediate family” isdefined by the policy which governs this benefit.Orange County Government Employee Handbook | 7

WHAT DO I NEED TO KNOW?HolidaysThe County observes (9) paid holidays per year. The official dates ofobserved holidays are determined annually by the Board of CountyCommissioners. You may be scheduled and required to work on holidays. If anemployee is required to work on a holiday, employees will be paid in accordance withapplicable laws and Orange County policy.Floating HolidayOrange CountyObserves theFollowing HolidaysNew Year’s Day— • —Martin Luther King Jr, Day— • —Memorial Day— • —Independence Day— • —Labor Day— • —Thanksgiving Day— • —Day after Thanksgiving— • —Christmas Eve— • —Christmas Day— • —Floating Holiday(To be used at the employee’sdiscretion with supervisoryapproval.)You will receive one (1) paid floating holiday per year. This holiday may betaken after completing six (6) months employment and with supervisoryapproval. The floating holiday must be taken before the end of the calendar year or itwill be forfeited.Pay PeriodsOrange County Government employees are paid every two (2) weeksthrough Direct Deposit. A pay period begins 12:01 a.m. on Sunday andcontinues through 12:00 midnight on Saturday of the following week, which thereforeincludes a total of fourteen (14) days. Pay advice information is available online viaMyOCInfo.Direct DepositNewly hired employees must sign up for direct deposit of County issuedpayroll checks at the time of hire. Your first check will be distributed viaU.S. mail to the address on file.InsuranceThe County provides all regular employees the opportunity to participatein the group insurance plan that includes: medical, dental, vision, longtermdisability, life and dependent life insurance. Coverage is also extended to eligibledependents.VotingWith management approval, employees may be granted a maximum oftwo (2) hours paid time off to vote in all official elections if the employee’svoting location cannot be reached during off-duty hours.8 | Orange County Government Employee Handbook

WHAT DO I NEED TO KNOW?Jury DutyIf you are a regular employee summoned to jury duty or subpoenaedto appear in court as a witness in relation to your position with OrangeCounty, you will be granted time off with pay for the time actually spent on jury dutyor in the court appearance.RetirementOrange County participates in the Florida Retirement System whichprovides retirement benefits for employees in designated positions. TheCounty pays a contribution for its employees in order to provide retirement incomein addition to social security benefits. An FRS Handbook providing plan descriptions,information on creditable and continuous service, designation of beneficiary, normalretirement requirements, vesting, retirement options, early retirement, disability anddeath benefits are available for your review. In addition to your FRS, employeesmay also participate in the Orange County Deferred Compensation Plan paid byindividual employee contributions. Additional information on these programscan be found on the Orange County Intranet or see your Human ResourcesRepresentative.Employee Assistance ProgramThe Employee Assistance Program (EAP) provides personal, professional,and confidential assistance to you and your family members at nocost. Please contact your Human Resources Representative for additional providerinformation.Educational Assistance ProgramFull-time/part-time employees are encouraged to continue their formalacademic education in areas that will enhance their contribution toCounty service. Depending on funding availability, Orange County provides tuitionreimbursement for employees. Educational Assistance is coordinated through theHuman Resources Representative.Training and Educational OpportunitiesThe County encourages you to participate in training and developmentprograms that enhance your job skills and abilities. The Human ResourcesDivision has developed Passport to New Horizons, an employee enrichment programfor Orange County Employees. This program features selected training courses basedon organizational needs. These courses are developed to enhance your job skills andprepare you for future career development. The Passport to New Horizons catalog isalso available on the Orange County Intranet.Orange County Government Employee Handbook | 9

WHAT DO I NEED TO KNOW?Equal Employment OpportunityAll personnel actions will be based on merit and fitness of the individualunder consideration. There will be no discrimination against any personin recruitment, examination, appointment, training, promotion, retention, or anyother personnel action based on race, sex, national origin, religion, creed, age, physicaldisability, political affiliation, sexual orientation or other non-merit factors.Sexual HarassmentSexual Harassment is defined as unwelcome sexual advances, requestsfor sexual favors and/or other conduct of a sexual nature which has theeffect of implicitly or explicitly threatening one’s conditions of employment and/orunreasonably interfering with job performance by creating a hostile, intimidating oroffensive work environment. This type of behavior is inappropriate, as Orange Countystrives to provide an environment in which employees are able to work freely withoutreceiving unsolicited and unwelcome sexual overtones.Examples of Misconduct:Discrimination or harassment based on race, color, religion, age,sex, national origin, disability or any other legally protected status isconsidered a form of employee misconduct. Examples of such misconduct mayinclude, but are not limited to:■ A request or demand for sexual favors accompanied by a threat concerning anindividual’s employment status or a promise of preferential treatment;■ Unnecessary and unwelcome touching of an individual, for example, touching,pinching, hugging or repeatedly brushing against another individual’s body; or■ Offensive jokes, comments, slurs, e-mail, memos, faxes, posters, cartoons orgestures.Disciplinary action, up to and including termination, may be taken against any employeewho has been substantiated as engaging in this type of behavior. Disciplinary actionmay also be taken against any employee who in bad faith makes a false or dishonestclaim of harassment or discrimination.Non-Retaliation Rule:Under no circumstances will an employee be penalized forreporting what the employee believes in good faith to beharassment under this policy.10 | Orange County Government Employee Handbook

WHAT DO I NEED TO KNOW?Reporting Complaints:Employees are required to immediately report conduct which is believedto be in violation of this policy and are encouraged to follow their chainof command. If they are not comfortable doing so, they may contact:■ The Human Resources Representative■ The Office of Professional Standards Manager (or designee)■ The Human Resources Division Director (or designee)Complaints of harassment will be handled and investigated promptly and in asimpartial and confidential manner as possible. Employees are required to cooperatein any investigation.If you have questions about the policy, please contact your supervisor or your HRRepresentativePromotional OpportunitiesJob openings are posted on the Orange County Intranet to allowemployees to apply for other positions. Applications should be submittedonline. It is the employee’s responsibility to supply all necessary documentation (i.e.,license, certifications, diplomas, etc.) in order to meet minimum qualifications fora posted position.Smoking Policy - Smoke Free CampusIn order to protect the public health, safety, and welfare ofcitizens and employees, smoking tobacco or any othersubstance is prohibited in County owned or operated facilities andvehicles. Employees will not be permitted to use tobacco products onCounty property to include County parking lots, break areas, and work sites.Smoking means the lighting of any cigarette, cigar or pipe, or the possessionof any lighted cigarette, cigar or pipe, regardless of its composition.Use of County PropertyThe County will provide employees with the necessary tools andequipment to perform their jobs. Employees are responsiblefor all lost or damaged equipment, and reporting to their supervisors anymalfunctioning or missing equipment. Employees must follow instructions forthe proper use of all equipment and all applicable safety procedures in the useof this equipment.Orange County Government Employee Handbook | 11

WHAT DO I NEED TO KNOW?Orange SpielOrange County’s internal publication for employees, the Orange Spiel, ispublished bi-monthly. For more information or to submit an article forconsideration, contact your division’s contributing editor.Orange County IntranetThe Orange County Intranet is available from the internal Orange Countynetwork. The Intranet is located at http://intranet/.Drug & Alcohol PolicyOrange County is committed to a Drug/Alcohol-Free work environment.Drug and alcohol consumption constitutes a danger to the employee,fellow employees, and the public. The safety of public property and equipment isplaced in jeopardy when an employee is under the influence of drugs or alcohol. It isthe policy of the County that the unlawful manufacture, sale, distribution, dispensation,possession or use of drugs or alcohol, or being under the influence of drugs or alcoholin the workplace is expressly prohibited and constitutes grounds for termination ofemployment with Orange County.Drug testing of Orange County employees is compliant with the Drug-FreeWorkplace program outlined in the Florida’s Workers Compensation Statute 440.101-102. All employees are subject to pre-employment, post-accident and reasonablesuspicionscreeningThe Omnibus Transportation Employee Testing Act of 1991 mandates a randomalcohol and drug testing for employees in positions requiring a commercial driver’slicense (CDL).Workers CompensationIf you are injured in the line of duty, you are required to report the injuryimmediately to your supervisor regardless of the extent of the injury. Inthe event you refuse medical care, you must provide a signed statement to this effectalong with the Notice of Injury report.12 | Orange County Government Employee Handbook

CollectiveBargaining UnitsWHAT DO I NEED TO KNOW?Separationof EmploymentExit InterviewsIt is important for the County to know why employeesresign. Exit interviews provide valuable informationthat can potentially improve working conditions forremaining employees. Exit interviews are scheduledand conducted by representatives of Human Resourcesas part of the routine checkout procedure after theemployee has given notice of resignation.Labor UnionsMany positions within Orange County Government arecovered by collective bargaining agreements, whichare jointly negotiated between the County and eachrespective labor union. Membership with a union isan individual’s choice neither mandated by the union,nor required for employment with Orange CountyGovernment.It is the responsibility of unionized employees tofamiliarize themselves with the rules and regulationsset forth in the collective bargaining agreement, asthese guidelines prevail over the policies found in theOrange County Policy Manual. The provisions of thePolicy Manual will be applicable to the members of thebargaining unit in matters not expressly agreed to intheir contractual agreement.■ AFSCME Council #79 – American Federation ofState, County and Municipal Employees■ FOP Lodge – Fraternal Order of PoliceInsurance ContinuationWhen employees who are enrolled in the Health/Life/Dental/Vision insurance plan separate fromemployment with the County, their paid insurancecoverage terminates effective at the end of that payperiod. Upon loss of coverage, eligible employees and/or their eligible dependents may be able to continuehealth coverage through (COBRA) ConsolidatedOmnibus Budget Reconciliation Act. Under Federal Law,the Orange County Board of County Commissioners(OCBCC) is required to offer covered employees andtheir dependents the opportunity for a temporaryextension of their insurance.■ IAFF Local #2057 – Orange County ProfessionalFirefighters■ LIUNA Local #517 – Laborer’s International Unionof North AmericaOrange County Government Employee Handbook | 13

Wellworks Facilities14 | Orange County Government Employee HandbookTo use the fitness equipment at any of the 10 WellWorks locations (3 unstaffedWellWorks Express sites, 7 Parks community sites), a Membership Applicationis required for each member. A Medical Clearance is also required for those45 years of age and over, those who are pregnant, or anyone who has a history ofhigh cholesterol, hypertension, diabetes or heart disease. Applications and MedicalClearance Forms are available on the intranet. WellWorks Express locations areunstaffed and accessible by proximity card only. For more details or questions call407-836-7646 select #2 and leave a message.WellWorks Membership Eligibility Information• All full-time and benefits eligible part-time employees of the Board of CountyCommissioners and Elected Officials• The spouse or domestic partner of eligible employees• Dependants 18 and older receiving medical benefits of eligible employeesWellWorks Facility Use Guidelines• All participants must be registered WellWorks members to use the facility.• Members may not allow “tail-gaiting,” (unauthorized entry or others to use theirproximity card to gain access to county facilities).For More InformationMembership application forms and complete facility descriptions are available onthe WellWorks web page at http://intranet/Wellworks or on the County Line, theOrange County Intranet, under the heading Special Interest/For Your Health/Wellness/Wellworks.

WELLWORKS FACILITIESWellWorksExpress SitesEntry by County ID badge or assignedproximity cardWellWorks Central1850 E. Michigan St.Monday - Friday 5:00 a.m. - 8:30 p.m.Saturday 7:00 AM - 3:00 p.m.Holidays 7:00 AM - 3:00 p.m.WellWorks Express West4200 S. John Young Pkwy.Monday - Friday 5:00 a.m. - 8:00 p.m.WellWorks Express East6600 Amory CourtMonday - Sunday 24 Hoursincluding holidaysOrange County Parks CentersSeparate membership card providedby Parks & Recreation with appropriatepaperworkOrange County Orlando Magic Recreation CentersAll open Monday - Saturday • 8:00 AM - 8:00 PM; Sunday 1:00 PM - 8:00 PMwww.OrlandoMagicOCFLgyms.netGoldenrod Park/Orange CountyOrlando Magic Recreation Center4863 N. Goldenrod Rd.Winter Park 32792407-254-9025Meadow Woods Park/Orange CountyOrlando Magic Recreation Center1751 Rhode Island Woods Cir.Orlando 32824407-254-9065Silver Star Community Park/Orange County Orlando MagicRecreation Center2801 N. Apopka-Vineland Rd.Orlando 32818407-254-9250South Econ Community Park/Orange County Orlando MagicRecreation Center3850 S. Econlockhatchee TrailOrlando 32829407-254-9092West Orange Recreation Center/Orange County Orlando MagicRecreation Center309 S. West Crown Point Rd.Winter Garden 34787407-254-9245Barnett Park Fitness Center4801 W. Colonial DriveMonday - Saturday 8:00 a.m. - 8:00 p.m.Sunday 1:00 p.m. - 8:00 p.m.The Renaissance Senior CenterFerrara Fitness Room(must be 55 years of age to join)3800 S. Econ TrailMonday - Saturday 8:00 a.m. - 8:00 p.m.Sunday 1:00 p.m. - 8:00 p.m.If you have questions orcomments regarding thesefacilities, please call407-836-7646 select #2 andleave a message.Orange County Government Employee Handbook | 15

RISK MANAGEMENTRiskManagementThe Risk Management Division is committedto ensuring a safe working environment for allemployees and the public. To promote a safeenvironment and create a proactive approach tosafety, our program offers: safety training, education andorientation; provides technical support and assistance,conducts safety inspections and accident/incident investi​gations,and develops programs for the prevention andcontrol of property loss.Risk Management is responsible for administeringthe County’s self-insurance program for workers’compensation, general liability, automobile liability andproperty damage claims. In this capacity, the divisionhelps to determine the proper mix of loss control (safetyand environmental), risk transfer (purchase of insurance)and risk retention (self-insurance).As a condition of employment, you are requiredto follow all safety procedures, rules and safe workpractices, to exercise due care in the course of your work,operate only machines or equipment that you havebeen trained on, wear all required personal protectiveequipment (PPE) as assigned including, but not limitedto, seat belts, gloves, safety shoes, goggles, hard hats,respirators and hearing protection whenever conditionsmake this equipment necessary.Reporting Job-Related Injuries:■ Timely reporting of an accident or injury is essential.It is the employee’s responsibility to report all injures,illnesses and accidents to the supervisor as soon aspossible, even if no medical treatment is required.■ It is the supervisor’s responsibility to report injury,illness or accident to the third party administrator. Whenreporting an injury the number to use is 1-866-867-2643.Cell Phone and Other WirelessEquipment Use:■ Normally, while driving aCounty vehicle or a personalvehicle and conductingCounty business, the useof cell phones without ahands free headset or anyother wireless communication equipment is prohibited.Depending upon your work assignment, modificationsof this policy may be operationally necessary.16 | Orange County Government Employee Handbook

RISK MANAGEMENTMotor Vehicle: Rules and SafetyRequirements:■ Seat belts and seat belt/shoulder harnesses shall beworn at all times when conducting County business inany County vehicle or personal vehicle. Comply with alltraffic ordinances and safe driving practices. Extremecare shall be exercised in all backing operations.Ensure that the path behind the vehicle is clear beforebacking the vehicle.■ If you are involved in a motor vehicle accident, ineach vehicle is a package labeled “If You Are Involvedin an Accident.” Complete the Accident Reporting Kitand give it to your immediate supervisor as soon aspossible.■ Before driving the vehicle, operators of Countyownedvehicles are responsible for checking safetydevices, inspecting for malfunctions, signs of abuse,unreported damage and cleanliness. Any safetydefects found shall be reported to the immediatesupervisor and the vehicle shall not be operated untilmade safe.Office Safety■ Good housekeeping rules shall be observed inevery office. All defective equipment or furnitureshould be taken out of service and immediatelyreported to a supervisor. An open desk drawer orcabinet is a hazard. Keep drawers and cabinet doorsclosed.■ Chairs should be used for sitting only. Do not leanback to the extent that the front legs are lifted off ofthe floor. Do not climb up on the chairs or use chairsas a stepladder.■ Check that floor surfaces are in good condition.Report slippery areas, torn carpets, or other damagedfloor surfaces.■ Check that electric wires and plugs are in goodcondition, with no frayed or worn areas. Extensioncords are for temporary power. Use only approvedstrip type extension cords. Electrical, telephone, andother cords, furniture and equipment shall be locatedout of passageways and walkways where they wouldcreate a tripping hazard or impair egress. Never leaveelectrical equipment on when leaving for the day (e.g.coffee pots) .Accident Prevention:In order to have an effective accident preventionprogram Risk Management has incorporated thefollowing:■ Structured and firm safety policies set bymanagement stating County rules, work conditionsand responsibilities■ Identification and evaluation of hazards todetermine safe procedures and the proper PersonalProtective Equipment (PPE) in safeguardingemployees■ Accident and incident investigations wheresupervision is responsible for conductingthorough investigations and are accountablefor written reports and suggestions forcorrective action to prevent similar accidentsor incidents.■ Training of supervisor and employeesin loss prevention, accidentinvestigations, job safetyand proper work practices,and general work place safety.Some examples of trainingare back safety (bending andlifting), heat stress, violence in theworkplace, fire prevention, laddersafety, scaffolding, power tools,lockout/tagout, confined space, andmany more safety trainings that arepreformed by Risk Management.Orange County Government Employee Handbook | 17

OFFICE OF PROFESSIONAL STANDARDSOffice of Professional StandardsMission StatementTo maintain the integrity of Orange County Government and its employees, throughfull, fair and objective investigations.Investigative AreasArrest TrackingOPS is responsible for tracking the arrest of any County Employee andany Notice to Appear given to a County Employee. Our employees arerequired by County policy to notify Management in the event of an arrest, Notice toAppear, indictment or any filing against the employee by a prosecuting official for aviolation/offense of law. Discipline can be imposed based on the employee’s conductsurrounding the arrest and/or work relatedness independently of judicial hearings orcourt proceedings.Background InvestigationsNew employees are subject to the successful completion of a preemploymentbackground investigation. The type of investigationconducted depends on the nature and potential risk level of the position being filled.Current employees who seek a promotion or transfer into a higher risk level mustundergo a background screening appropriate to the new position they seek.18 | Orange County Government Employee Handbook

OFFICE OF PROFESSIONAL STANDARDSDepending on the background check to be performed, it may include a polygraph,psychological evaluation, fingerprints, criminal/civil records in Florida and out ofstate/county, education verification, professional licenses/certifications and Florida/out of state driving records.Equal Employment OpportunityOPS reviews and investigates allegations of Discrimination, Hostile WorkEnvironment, Harassment, Sexual Harassment and Retaliation. OPS isresponsible for responding to allegations of violations filed against the County withthe Equal Employment Opportunity Commission (EEOC) or the Florida Commissionon Human Relations (FCHR).Professional Standards InvestigationsThese investigations involve allegations of misconduct and/or behaviorsnot in accordance with County and/or Department policies andprocedures. These investigations can involve misconduct that occurs while employeesare on or off-duty. Some examples are: Conflict of Interest, Misuse or Theft of CountyProperty, Abusive Language and/or Conduct, Improper Behavior, Falsification ofDocuments or Records and Violations of Law.Other ServicesOPS provides guidance and advice to employees and managers on how to handleworkplace issues.For questions, please contact us at:Physical addressOrange County GovernmentOffice of Professional Standards450 East South Street, Suite 360Orlando, Florida 32801Mailing addressOrange County GovernmentOffice of Professional StandardsP.O. Box 1393Orlando, Florida 32802-1393Telephone NumbersMain Number: 407-836-0016Fax Number: 407-836-5399Orange County Government Employee Handbook | 19

Orange County Parks and RecreationAs the original “theme parks” since 1924, Orange County Parks andRecreation develops, maintains and operates 97 parks, trails andfacilities (primarily in unincorporated Orange County), including sixrecreation centers with fitness centers (free annual fitness centermemberships are provided to Orange County employees and spouses if on thehealth plan) and two senior centers. Parks offers a variety of youth/adult/seniorrecreation programs, sports leagues, aquatics, environmental education, history,and special events.Barber Park407-254-68603701 Gaitlin AveOrlando, FL 32812Barnett Park & Gym407-836-62574801 W. Colonial DrOrlando, FL 32808Bear Creek Park407-254-90401600 Bear Crossing DrOrlando, FL 32812Bithlo Community Park407-568-402518501 Washington AveOrlando, FL 32820Blanchard Park407-254-90302451 N Dean Rd.Orlando, FL 32817Capehart Park407-254-9160715 Capehart Dr.Orlando, FL 32822Clarcona Horse Park407-886-62553535 Damon Rd.Apopka, FL 32703Cypress Grove Park407-254-6770Estate House407-857-9850290 Holden Ave.Orlando, FL 3283920 | Orange County Government Employee Handbook

ORANGE COUNTY PARKS AND RECREATIONDowney Park407-254-918010107 Flowers Ave.Orlando, FL 32825Dr. Phillips Community Park407-254-90388249 Buena Vista Woods Blvd.Orlando, FL 32826Fort Christmas Historical Park407-254-93101300 Fort Christmas Rd.Christmas, FL 32709Fort Gatlin Recreation Complex407-254-9820Tennis Center407-254-98782009 Lake Margaret Dr.Orlando, FL 32806George Bailey Park407-656-329911974 Roberson Rd.Winter Garden, FL 34787Goldenrod Recreation Center407-254-90254863 N. Goldenrod Rd.Winter Park, FL 32792Hal Scott Preserve386-329-44045150 Dallas Blvd.Orlando, FL 32833Kelly Park/Rock Springs407-889-4179400 E. Kelly Park Rd.Apopka, FL 32712Magnolia Park407-886-42312929 Binion Rd.Apopka, FL 32703Marks Street Senior RecreationComplex407-254-106699 E. Marks St.Orlando, FL 32803Meadow Woods Recreation Center407-254-90651751 Rhode Island Woods CirOrlando, FL 32824Moss Park407-254-684012901 Moss Park Rd.Orlando, FL 32803Orlo Vista Park407-254-90501 N. Powers Dr.Orlando, FL 32835Shadow Bay Park407-254-91755100 Turkey Lake Rd.Orlando, FL 32835Lake Cane Tennis Center407-254-91705100 Turkey Lake Rd.Orlando, FL 32835Silver Star Recreation Center407-254-92502801 N. Apopka-Vineland Rd.Orlando, FL 32818South Econ Recreation Center407-254-90923850 S Econlockhatchee TrailOrlando, FL 32829Renaissance Senior Center407-254-90703800 S Econlockhatchee TrailOrlando, FL 32829South Orange Youth SportsComplex407-858-472511800 S. Orange Ave.Orlando, FL 32809Tibet-Butler Preserve407-876-66968777 C.R. 535Orlando, FL 32836Trimble Park352-383-19935802 Trimble Park Dr.Mt. Dora, FL 32757West Orange Recreation Center407-254-9245309 S. West Crown Point Rd.Winter Garden, FL 34787West Orange Trail/Chapin Station407-654-1108501 Crown Point Cross Rd.Winter Garden, FL 34787Orange County Parksand Recreation Main Office407-836-62004801 W. Colonial Dr.Orlando, FL 32808www.OrangeCountyParks.netwww.OrlandoMagicOCFLgyms.netOrange County Government Employee Handbook | 21

Our mission is to honor our past and explore the presentto shape the future.Orange Countyemployees take pridein “our story” byenjoyingFree Admissionevery day of theweek!The History Center is aSmithsonian affiliate andaccredited by the AmericanAssociation of Museums.Orange County employees pay Member rates for youth and family Education Programs,including:■ Summer, Holiday, and Spring Break Camps – children discover everything from arttraditions of other cultures to mysteries of the ancient world, to the lives of thepioneers from America’s past in fun and educational camps.■ Discovery Days – through interactive projects and crafts, kids learn about famousexplorers, traditions, cultures and revolutionary events.■ Camp-Ins – children explore the History Center through hands-on crafts and activitiesand sleep alongside the exhibits in overnight adventures!■ Family Adventure Days and Storytime Adventures – special Sunday programs that bringhistory alive for children and families.In Addition• Orange County employees receive 15% discount at the Emporium gift store.• The extensive Research Center’s photographic collection, archives, and referencematerials are available free for you and the public to explore.• Parking is available in the Orlando County Public Library garage on Central Boulevard.• The History Center is located at65 E. Central Blvd. on thecorner of Central Blvd. andMagnolia Ave.Come Visit Today!Open every day!Monday through Saturday: 10 a.m. – 5 p.m.Sunday: 12 – 5 p.m.www.thehistorycenter.org22 | Orange County Government Employee Handbook

EMPLOYEE DISCOUNTSEmployee DiscountsOrange County Government Employees can receive special discounts to localestablishments, services, and attractions by a number of methods. You canpreview most offerings by accessing the CountyLine intranet site, go to EmployeeInformation > Specials.Sample discounts include:■ Broadway shows■ Sporting events■ Fitness club memberships■ Restaurant discounts■ Automobile sales and services■ Travel packagesOrange County has a partnershipwith a few organizations, both localand national, that broker discountprograms and provide the service toour employees. Employee ServicesManagement (ESM) provides ticketsto local attractions. You can accesstheir on-line tickets sales atwww.esmacfl.org ; there is also apartnership with http://ocfl.abenity.com as well aswww.perkscard.com. Both of these web sites offer numerous discounts to localattractions, travel, personal services, and merchandise.Some require a user name and password to be established.For complete information on all discountsavailable to Orange County employees, review theCountyLine on a regular basis. Revisions and newoffers are added daily.Orange County Government Employee Handbook | 23

Human Resources Division407-836-5661 • Fax: 407-836-5369IOC I Building450 E South StreetOrlando, FL 32801Office Hours: Monday-Friday 8 am - 5 pm