ABOUT COUNCIL - Parramatta City Council - NSW Government

HOW WE DELIVERED ON OUR CORPORATE STRATEGYBUSINESS PROCESS6. CHAMPION INNOVATION AND BUSINESS IMPROVEMENT KEY INITIATIVES RESULTS COMMENTImprove DA Process so that:• 75% of DAs are assessed in less than 40 days.• all processes are Quality Assured• online assessment system are operational in linewith the gazettal of new LEPImplement recommendations of the Services Review• Quarterly reports to the Council on implementation• Improve the operating position of Council by $2mDevelop a Parramatta City Council e-Parra strategythat identifies and priorities a range of e-governmentinitiativesDevelop a Continuous Improvement Process (CIP)methodology for PCCImplement CIP in all service areasImplement an innovation methodology to facilitate thedevelopment of new ideasDevelop a people leaders’ toolbox on the Intranet withall relevant legislation, policies, forms and including aneffective FAQ system for HR adviceAchieved target of having Quality System accredited byMarch 2011Online assessment system on track, with the new LocalEnvironment Plan notified on 7 October 2011Implemented the majority of 120 Services Reviewrecommendations by end June 2011Achieved target of $2 million operating position byJune 2011Achieved target by December 2010Target: Methodology agreed to by ET (Dec 2010)Planned roll out in March 2011 delayed but launchedthrough the CEO ‘roadshow’ and on the staff intranetAchieved target of report to ET and implemented onthe staff intranetCouncil’s Process on a Page was launched in July 2011,achieving its targetWork continues on speeding up assessment of development applications60 PARRAMATTA CITY COUNCIL - ANNUAL REPORT 2010/11