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the cooks' function to the banquet event and ratu ratih coffee shop at ...

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CHAPTER IIREFERENCES REVIEWA. HotelHotel is an accommod<strong>at</strong>ion which provides room, food <strong>and</strong> beverage <strong>and</strong>many o<strong>the</strong>r facilities <strong>to</strong> <strong>the</strong> guests.According <strong>to</strong> Foster, (1995:124), “Hotel is a building constructedspecifically <strong>to</strong> provide lodging <strong>to</strong> travelers with food <strong>and</strong> beverage on <strong>the</strong> samepremises”.The first goal <strong>to</strong> build a hotel is <strong>to</strong> provide lodging, meals <strong>and</strong> o<strong>the</strong>r facilities<strong>to</strong> <strong>the</strong> traveler who wants <strong>to</strong> stay overnight or a longer stay in <strong>the</strong> surrounding areaof a <strong>to</strong>urism resort, but as <strong>the</strong> time goes by, hotel is not only used <strong>to</strong> providelodging for travelers but also local residence <strong>and</strong> public.Grolier Electronic Publishing Inc (1995) st<strong>at</strong>es: “Hotel is a commercialinstitution which provides lodging, food <strong>and</strong> beverage <strong>and</strong> o<strong>the</strong>r facilities <strong>to</strong> <strong>the</strong>public”.Indonesian government st<strong>at</strong>es a st<strong>at</strong>ement limiting <strong>the</strong> criteria of a hotel inIndonesia as follows:“Hotel is an accommod<strong>at</strong>ion using a part or a whole of building <strong>to</strong> provideslodging, food <strong>and</strong> beverage <strong>and</strong> o<strong>the</strong>r support services for <strong>the</strong> public commerciallyorganized” (Hotel adalah su<strong>at</strong>u jenis akomodasi yang mempergunakan sebagian<strong>at</strong>au seluruh bangunan untuk menyediakan jasa pelayanan penginapan, makan<strong>and</strong>an minuman serta jasa lainya untuk umum, yang dikelola secara komersial serta4

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