Hallways Handbook - Kent State University

1.7 - Mail and Package DeliveryStudents will be assigned mailboxes upon checking into the residence halls. In some areas mailboxes areshared and each resident is assigned a mailbox partner. Parcels and registered mail are picked up at theArea Desk associated with the student’s current hall of residence.When packages are received by the Area Desk, students will be notified via their Kent State emailaddress. The notification email will include the name of the Area Desk where the package is being heldand a link to information about the Area Desk location and hours of operation. The student mustpresent their Kent State ID (FlashCard) or other photo ID at the appropriate Area Desk to identify himor her as the owner of the package(s); the student’s signature will be required to release the package(s)to them. A package will be held for seven days (“Day One” is the date the original notification email isgenerated) and if unclaimed, the package will be returned to sender. Reminder emails will beautomatically generated to the student’s Kent State email address several times over the 7-day holdingperiod until either the student signs for the package or it is returned to sender.Newspapers will be held for three days; if unclaimed, they will be recycled. During the break betweenfall and spring semesters and during the summer months, only First Class mail will be forwarded to a student’spermanent address. It is the student’s responsibility to contact newspaper and magazine publisherswith address changes. Stamps may be purchased in the lower level of the Kent State Student Center.1-8 - FlashTrack (Repair Requests)Students should report any need for repair to living areas as well as public areas by completing aFlashTrack at https://flashtrack.kent.edu. Should the need for repair be a true emergency(electrical, running water, health or safety hazard), please contact your area desk immediately. Pleaseprovide detailed information describing the concern and location. Repairs required as a result of damagewill require completion of a damage report and will be assessed to the responsible person(s). InCentennial Court, Twin Towers and Stopher and Johnson Halls, the housekeeping staff may initiateneeded bathroom repairs. In such cases, a notice will be left for students indicating that a member of themaintenance staff has entered to perform the needed repair(s).1-9 - FLASHcardThe FLASHcard is the Kent State University ID card and also is used by students to purchase goods andservices. There is a replacement fee for a lost or stolen FLASHcard. Students can call 2-CARD or stop byroom 104, Kent Student Center to have lost or stolen cards invalidated. Any money left on the oldaccount will be transferred to the new account. Cashiers may also turn off cards at any University DiningServices location.1-9.5 - FlashfleetFlashfleet, a second-generation bike share system, was developed from concerns over rising fuel costs,traffic congestion across campus, consistent enrollment increases each semester, physical fitness and agreater consciousness about climate change. The Department of Recreational Services, incollaboration with the Division of Enrollment Management and Student Affairs, the Office of the12