WBN Social Accounts - 2005 - The Social Audit Network

All responses were summarised and analysed by the social accountants, an example ispresented in appendix 4.The social accounts make every effort to be comprehensive, embracing all aspects of theorganisation’s work and performance. These accounts also strive to be multi-perspective,aiming to reflect the views of a wide range of stakeholders.It should be noted that eight members of the Board are also Network Co-ordinators and assuch may have chosen to complete only one questionnaire, however due to the processbeing anonymous, this can only be conjecture.The opportunity was taken to drill down within each objective and gather further feedbackfrom different stakeholder groups, reflecting the relationship with the organisation.Periphery staff were not questioned specifically about values or objectives 1 and 2, thereforethey do not appear in the tabular summaries of stakeholder responses.A focus group was also undertaken with a group of 5 network co-ordinators giving them theopportunity to contribute more in depth views.WBN benefited from the support of two volunteers, one of whom facilitated a focus groupand the other followed up customer and periphery staff questionnaires with telephoneinterviews. This independent approach encouraged frank and honest responses fromstakeholders. WBN would like to thank Sheila Culshaw and Gaynor M c Knight for theircontribution to this year’s social accounting process.Add photo 715