Statewide Quality Assurance Report

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Florida Department of Children and FamiliesCase Management Services - 2009-2010 Quality Assurance ReportQA practice reviews show that although the provision of educational and mental health serviceshas remained relatively stable during this reporting period, the provision of physical and dentalhealth needs dropped significantly. There has also been a downward trend in assessments inthese areas. The quality of practice data demonstrates the need for local analysis of practice todetermine root causes so that action can be taken to improve practice.Quality of Practice for Educational, Behavioral and Mental/Physical Health NeedsStd# Standard # Cases Yes No# of ApplicableCasesPracticeRating59If educational needs were identified, necessary educational services wereengaged.1575 394 83 477 83%60Services effectively reduced or resolved the issues that interfered with thechild's education.1575 303 84 387 78%62Concerted efforts were made to provide appropriate services to address thechild’s identified physical health needs.1575 564 271 835 68%64Appropriate services were provided to address the child's identified dentalhealth needs.1575 217 234 451 48%66Appropriate services were provided to address the child's mental/behavioralhealth needs.1575 670 155 825 81%Table III c-3Educational, Behavioral and Mental/Physical Health NeedsFY 2008/2009 Compared to FY 2009/2010100%80%81%83%83%78%82%82%81%68%60%67%48%40%FY 08-09FY 09-1020%0%59 Necessaryeducational serviceswere engaged.60 Services effectivelyreduced or resolved theissues that interferedwith the child'seducation.62 Appropriate servicesto address the child’sidentified physical healthneeds were made.64 Appropriate serviceswere provided toaddress the child'sidentified dental healthneeds.66 Appropriate serviceswere provided toaddress the child'smental/behavioralhealth needs.Source: FY 2009-10 QA Web ToolGraph III c-3Office of Family Safety | Page 19
Florida Department of Children and FamiliesCase Management Services - 2009-2010 Quality Assurance Reportd) Promoting Case ProgressEvaluating family progress toward case plan goals should continue throughout the life of thecase until appropriate outcomes have been achieved. Goalsneed to be specific, realistic, flexible, and culturally sensitive.In each case involving a child placed in out-of-home care, aninitial case plan must be prepared within 60 calendar days ofremoval from the home. The case plan must be submitted tothe court by the date of the dispositional hearing at thelatest. For in-home cases, a case plan must be finalized within30 days of the case being accepted for services. The caseplan’s compliance period expires no later than 12 monthsafter the initial removal or no later than 12 months after thecase plan was accepted by the court, whichever occurredsooner. A case plan may not be extended beyond 12 monthsunless extraordinary circumstances exist and it is in thechild's best interest. The extension reasons must be factuallydocumented and presented to the court at the 12 monthpermanency review hearing with supportive documentationin the Judicial Review Social Services Report. The case planmay be amended to change the case plan goal, and/oremploy the use of concurrent planning. In addition, a caseplan must be amended if an oversight is identified or newinformation is obtained following case plan approval, i.e.,unaddressed condition that may prevent the child from safelyreturning to or remaining in the home; child’s need forpermanency, given age and developmental needs; a party'sfailure to substantially comply; or the ineffectiveness of aservice previously offered.Case plan goals must be based on the child’s and family’sI want the adults to feel thepain of a 12 year old boythat doesn’t have a home.Goes to school with thesame pair of shoes everyday, isolated from everyoneelse because he isn’t “cool”.Pushed around, bullied,kicked, punched, andjumped after school. Has torun home and can’tsocialize, and even if hewanted to socialize cantbecause doesn’t anyonewant to be around him.Neglected, disrespected,has one million secrets butcan’t tell anyone becauseno one wants to listen.Father beats him tostraighten him to become aman. Mother is never home.Big brother tries to be a rolemodel but is persuaded bythe streets to be a gangster.Little sister is gone in thewind with her friends. Hetries to keep the familytogether but there is none.MarcusFormer Foster Child Placedin a Group Homecircumstances. For children in out-of-home care, thepermanency goals, in order of preference per Chapter 39,Florida Statutes, are reunification, adoption ( if a petition forOffice of Family Safety | Page 20
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Statewide Quality Assurance Report

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