Statewide Quality Assurance Report

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Florida Department of Children and FamiliesCase Management Services - 2009-2010 Quality Assurance ReportValentina were particularly helpful to them. The youth expressed the need for more mentors toassist them, more job opportunities for transitioning foster youth, and more support for youthwhen they are turning age 23 to help them make a successful transition from the Road toIndependence program.Conclusion: The youth greatly appreciated having their concerns heard at the roundtable. Theyouth also greatly hope that actions will be taken to address their concerns.Some youth have been involved in the Miami Chapter of Florida Youth SHINE. A few yearsago, youth in the Miami Youth SHINE chapter worked together to produce a writtenpresentation, “Seeing Through Our Eyes: Foster Youth Share Our Voices, Our Experiences, andOur Solutions.” Many of the same concerns were raised by other youth at the roundtable. Theyouth involved in Youth SHINE expressed that they want to work together with the foster caresystem to resolve the concerns and to put in place solutions that will improve the system forthemselves and their peersV. Florida’s Performance with Federal Safety, Permanency and Child Well-BeingRequirementsFlorida’s quality assurance system is the state level process for assessing child welfarepractice. At the federal level, the Administration for Children and Families (ACF) assesses thequality of practice through the Child and Family Services Review (CFSR) process.The CFSRassesses the performance of State child welfare agencies with regard to achieving positiveoutcomes for children and families. The CFSR is authorized by the Social Security Amendments of1994 requiring the U.S. Department of Health and Human Services to promulgate regulations forreviews of State child and family services programs under titles IV-B and IV-E of the Social SecurityAct. Florida’s case management child welfare Quality of Practice Standards closely align with thefederal measures in the CFSR protocol, but are tailored to Florida’s child welfare system. Eachstandard is linked to a practice rating within the three CFSR domains: Safety, Permanency andWell-Being. These three domains include the following seven outcomes.• Safety 1: Children are, first and foremost, protected from abuse and neglect• Safety 2: Children are safely maintained in their homes whenever possible and appropriate• Permanency 1: Children have permanency and stability in their living situations• Permanency 2: The continuity of family relationships and connections is preserved forchildrenOffice of Family Safety | Page 51
Florida Department of Children and FamiliesCase Management Services - 2009-2010 Quality Assurance Report• Well-being 1: Families have enhanced capacity to provide for their children’s needs• Well-being 2: Children receive appropriate services to meet their educational needs• Well-being 3: Children receive adequate services to meet their physical and mental healthneedsThe tables on the following pages illustrate Florida’s performance at the Circuit, Region andState level on the federal data indicators associated with the CFSR Permanency Outcome. Theseindicators make up the four Permanency Composites for which the Department is held accountablein the Child and Family Services Review. Data for determining performance on these measurescomes from ad-hoc reports programmed from the Florida Safe Families Network (FSFN). There arefive measures shaded in blue that are both federal measures and CBC contract measures. Thesemeasures are color coded with a green, yellow, or red icon to identify areas of high and lowperformance. Performance is compared to the national median and 75 th percentile (located at thebottom of each table) from the 2008 federal fiscal year.• Percentage at or above the national 75 th percentile: green icon (good performance)• Percentage between the national median and 75th percentile: yellow icon (cautionary)• Percentage below the national median: red icon (improvement needed)There is one contract measure where the national median and national 75 th percentile is a lowpercentage. Therefore, a low percentage equates to good performance.• Percentage less than the 75th percentile: green icon (good performance)• Percentage between the median and 75th percentile: yellow icon (cautionary)• Percentage higher than the national median: red icon (improvement needed)It should be noted that statewide performance on these measures will be slightly different thanthe performance calculated by the Administration for Children and Families.Office of Family Safety | Page 52
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