Travel with Blakes, travel with friends! - Blakes Coaches

AT YOUR SERVICE
Coaches
• All coaches non-smoking • On-board toilet & wash room facilities on all coaches
• Seat belts • Hot drinks facilities on all coaches
• Double glazing • Air-conditioning or climate control on all coaches
• Reclining seats for extra leg room • Individual lighting controls
• Double or triple braking systems • Air suspension for a smooth ride
• Speed limiters • TV, video or DVD, PA & music system
• Meticulous maintenance
Seat Allocation
Request for particular seats can be made at the time of booking but since
allocation is on a first come first served basis, early reservation is recommended.
There is a copy of the coach seating plans within this brochure but for operational
reasons a coach with a different configuration may be used from time to time. We
reserve the right to make whatever amendments are necessary as a result
including the use of non-executive coach, but will make every effort to limit any
inconvenience. Specific seats are not reserved on any feeder services used to
reach the main departure point.
Luggage
This is normally restricted to one average size case per person, weighing no more
than 18kg. Please see your holiday confirmation letter for details of separate
overnight luggage which may be necessary.
Passport
Please remember to take your passport if travelling outside the UK. If travelling to
The Republic of Ireland or the Channel Islands you will need a passport,
photographic driving licence or citizen card.
Customer Care
A Blakes coach holiday experience begins with a telephone call to our friendly and
helpful reservation department. Our experienced staff are there to help and advise
you on your choice of holiday. They will guide you through the booking procedure,
taking into account any special requests you may have… It really couldn’t be
easier. Just pick up the phone and dial 01398 341160 to begin what we hope will
be a wonderful holiday
Special Requests
We are a caring family operator and we aim to cater for all our customers’ needs.
When making your booking, please inform us of any special requirements and we
will do our very best to meet those requests.
Excursions
At Blakes we pride ourselves in providing value for money by offering the
complete package to avoid those hidden extras. All excursions described in the
holiday you choose are planned to give maximum enjoyment and are included in
the price you pay… we don’t add any extras later and expect you to pay more.
We aim to keep to the itinerary planned in each brochure and 99% of the time
there is no alteration, but on rare occasions they may need to be changed due
to unforeseen circumstances.
Hotels
We carefully select our hotels for their accommodation, location, service, cuisine
and friendly atmosphere, to ensure a first class service and value for money. Our
choice of hotel ranges from those that are smaller and family owned to the larger
national and international groups of hotels such as the Hilton group.
4 TELEPHONE 01398 341160
Drivers
Throughout your holiday you will be looked after by one of our own professional, friendly,
experienced… and sometime witty, tour drivers. They are selected for their knowledge,
enthusiasm and most of all their customer care. The standards we set are far greater than
most operators and this is reflected in the glowing reports we have received from
hundreds of satisfied customers year by year. We are proud to have them act as our
ambassadors for our company and feel confident that they are among the best in the
industry.