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Expert opinion<br />

This article was outlined by Ms Carol Grainger,<br />

HSE Workplace Transport Programme Manager<br />

You could consider the following<br />

possible solutions:<br />

Reduce the need for people to go on the load<br />

area and catwalk and ensure correct ordering<br />

of the load, so that the position of orders on<br />

the load bed matches the order of delivery and<br />

reduces the need for drivers to climb on the<br />

load<br />

Analyse tasks to reduce slips and trips risk.<br />

Pushing or pulling loads or manual handling<br />

can make things worse; you should aim to<br />

reduce such activities and minimise the number<br />

of times that drivers have to get in and out of<br />

the cab and on and off the back of the vehicle<br />

Consider the job design and how ‘task and<br />

finish’ can apply pressure to get the job done<br />

quickly. It is important in managing loading and<br />

unloading activities that people have the time<br />

to do the job safely<br />

Provide driver training to avoid slips and trips<br />

and include aspects such as safe access and<br />

avoiding jumping from the vehicle<br />

Provide drivers with systems to document and<br />

report defects with safety equipment, such as<br />

steps or catwalks, to management.<br />

Involve drivers in the selection of new vehicles<br />

and other safety equipment such as footwear<br />

Feed what you learn from risk assessment and<br />

accident investigations into the specification of<br />

future vehicles.<br />

Communicate with sites where your drivers<br />

are making deliveries to make sure the<br />

arrangements are in place to enable safe<br />

loading/unloading<br />

Think in terms of hierarchy of controls. Plan work<br />

to avoid work at height where you can, if you can’t<br />

make sure you use work equipment to prevent falls<br />

– vehicle based systems are best. If the risk of a<br />

fall can’t be eliminated, use equipment to minimise<br />

the distance and consequences of a fall and always<br />

consider measures that protect everyone at risk,<br />

for example, platforms and guardrails, rather than<br />

measures that only protect the individual.<br />

It is also vital that there is better co-operation<br />

between all the parties involved in delivering and<br />

collecting goods i.e. the supplier who sends the<br />

goods, the company carrying the goods, and the<br />

recipient of the goods. Although the safety of<br />

employees is primarily the responsibility of their<br />

employer, if a delivery accident occurs, all parties<br />

in the chain may be asked to show how they took<br />

reasonable steps to co-operate to achieve safety.<br />

The three key rules to effective co-operation<br />

are; send out safety information on deliveries<br />

and collections to other parties in the delivery<br />

chain; request safety information on deliveries<br />

and collections from other parties in the delivery<br />

chain; and agree a safe delivery plan. Safety<br />

arrangements should be assessed before orders are<br />

taken or placed, and incorporated into order taking<br />

documents, and the driver should receive adequate<br />

safety information for each delivery or collection<br />

beforehand.<br />

HSE’s current ‘Falls from Vehicles’ campaign<br />

has a wealth of information, including work<br />

sheets, case studies and checklists, for<br />

vehicle buyers, fleet and depot managers, and<br />

workers themselves. For more information,<br />

please visit the interactive website at http://<br />

www.hse.gov.uk/fallsfromvehicles/index.htm<br />

February 2008<br />

13

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