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Beacon Employee Self Service (ESS) Overview

Lesson Plan for ESS Navigators - North Carolina Department of ...

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AUDIO:<br />

You can change your physical address, mailing address and emergency contact<br />

information using the Addresses link in <strong>ESS</strong>.<br />

In this exercise, you will change the address of your permanent residence<br />

FROM: 5008 Raleigh Road in Raleigh<br />

TO: 200 North Blount Street in Raleigh<br />

Interaction: Click the Addresses link on this screen to see how it will work<br />

SLIDE #22:<br />

AUDIO:<br />

My Personal Data<br />

The Addresses page displays.<br />

The number chart at the top of the page, shown on right, is simply an indication of which<br />

step of the process you are in.<br />

SLIDE #23:<br />

AUDIO:<br />

SLIDE #24:<br />

AUDIO:<br />

My Personal Data<br />

Interaction: Click Edit in the Permanent residence box.<br />

My Personal Data<br />

An Address box displays.<br />

Notice the number chart at the top. You are now in Step 2, Edit. You will change the<br />

house number and street as well as the zip code. On the actual screen, you would need to<br />

type in the new address.<br />

Interaction: For the purposes of this training, click in either of the address sections of<br />

the screen and the new address will be added.<br />

Slide #:<br />

Slide #24<br />

Instructor Note:<br />

STOP – Before clicking the “Interaction,” please make the following<br />

comments:<br />

Instructor Comments:<br />

Please refer to the “Addresses” section on Page 5 of your handout.<br />

The example shown here is to change a “Permanent Residence.” However, if<br />

your mailing address is different than your physical address you must enter<br />

each address in the appropriate section in <strong>ESS</strong> (Mailing Address and<br />

Permanent Residence).<br />

INSTRUCTOR NOTE: Refer to Addresses screenshot on Slide #24.<br />

1. The State Health Plan draws their information from the Mailing<br />

Address Section in BEACON.<br />

2. The Permanent Address ties in with your tax withholding information.<br />

3. Lines 1 and 2 will be available for use for up to 32 characters effective<br />

10/18/10. If you enter more than 32 characters you will receive an<br />

error message stating, “Both Address Line 1 and 2 are limited to 32<br />

characters.” Therefore, be sure to abbreviate when possible (ex: Rd,<br />

Ln, St, don’t use periods, etc.)<br />

10

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