Transaction Security
H017WR70
H017WR70
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Selected Industry Trends<br />
Comparison of Fraud Rates Across Channels<br />
1.4%<br />
1.2%<br />
1.0%<br />
0.8%<br />
0.6%<br />
0.4%<br />
0.2%<br />
0.0%<br />
Fraud as a % of Revenue by Segment<br />
0.80%<br />
1.36%<br />
M-Commerce<br />
Merchants<br />
0.53%<br />
0.85%<br />
Large E-Commerce<br />
Merchants<br />
0.51%<br />
2013<br />
2014<br />
0.68%<br />
All Merchants*<br />
• Mobile commerce transactions account for only 14% of<br />
total transaction volume, versus 21% of all fraudulent<br />
transactions<br />
• Online merchants are paying 10% more per dollar of fraud<br />
in 2014 than 2013 – this is driven by the increased volume<br />
in mobile payments; mobile channel fraud costs merchants<br />
$3.34 per dollar of fraud loss – dramatically higher than the<br />
online channel at $2.69 per dollar of fraud (1)<br />
• Mobile commerce merchants tend to sell through multiple<br />
channels – this complexity creates more opportunity for<br />
criminals to compromise security<br />
• Also, mobile transactions are newer and do not offer as<br />
many data points for fraud algorithms<br />
Source: Aite Group, Smart Card Alliance, LexisNexis.<br />
*Weighted merchant data.<br />
(1) LexisNexis, “True Cost of Fraud 2014.”<br />
(2) Aite Group, “EMV: Lessons Learned and the U.S. Outlook.”<br />
Counterfeit,<br />
37%<br />
Lost &<br />
Stolen,<br />
17%<br />
CNP Fraud<br />
Counterfeit<br />
Fraud<br />
Lost Lost &<br />
Stolen<br />
Stolen Card<br />
Card Fraud<br />
Mail & Non-<br />
Receipt<br />
Fraud<br />
First-Party<br />
Fraud<br />
U.S. Card Fraud Loss by Type (2)<br />
Other,<br />
4%<br />
CNP, 45%<br />
• CNP fraud is the largest<br />
category of fraud loss for<br />
merchants<br />
• Estimated one-third of card<br />
fraud losses are borne by<br />
merchants<br />
• Data issued by FICO shows<br />
that CNP fraud is growing<br />
even faster than counterfeit<br />
fraud<br />
Unauthorized use of payment card number, the<br />
security code printed on the card (if required by<br />
the merchant), and the cardholder’s address to<br />
purchase products in a setting where the<br />
customer and merchant are not face-to-face<br />
Fake card is created using compromised details<br />
obtained from the magnetic stripe or electronic<br />
chip in a legitimate card<br />
Includes cards that are reported as lost or stolen<br />
by the original cardholder<br />
Involves intercepting legitimate cards while they<br />
are in transit from the issuer to the cardholder<br />
Fraudster purports to be legitimate cardholder or a<br />
legitimate cardholder intentionally decides not to<br />
pay off a credit card balance, leaving the card<br />
issuer with the debt<br />
11