Performance

Technology
Technology can play a significant role in collecting, storing and sharing information related to physician performance. The software platforms currently being
developed for Radiology Peer Review and the Provincial Physician Registry may, in the longer-term, address some of the communication and process gaps
identified in this section.
Learning from other jurisdictions
Peer review processes in Alberta
The College of Physicians & Surgeons in Alberta has implemented a Physician Achievement Review (PAR) program whereby each physician must be reviewed
every five years. This program is mandatory and is funded by fees paid by the physician. The review is conducted by a third party through an online questionnaire
which is completed by twenty-five patients, eight physician colleagues and eight non-physician healthcare co-workers. The questionnaire covers five attributes of
a physician’s practice:
Clinical knowledge and skills;
Communication skills;
Psychosocial management;
Office management; and
Collegiality.
The third party which administers the survey provides a detailed summary of the results as well as comparative statistics on how other physicians with similar
practices perform.
The College’s website 44 states that the outcome of the review is for educational purposes only and cannot be used in any disciplinary processes. The information
collected is protected under the Alberta Evidence Act. If the review identifies a need for further education, a database of courses and programs is made available.
The College has partnered with the University of Calgary and the University of Alberta to provide many of these programs.
44 College of Physicians and Surgeons of Alberta. PAR Program Overview. [online] Available at: http://www.cpsa.ab.ca/Services/PARprogram/Overview.aspx. [Accessed on March 7,
2012]
Ministry of Health 48
Provincial Review of Physician Licensing, Credentialing, Privileging & Performance Management
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