Performance

Joint Commission on Accreditation of Healthcare Organizations (JCAHO) in the United States
As well as detailing standards on credentialing (see Chapter 6) JCAHO standards also require that an evaluation of a physician’s practice be completed if they are
new to a member-facility, are requesting changes to their privileges or if there are concerns about their performance.
Pulse Program in the United States
The Pulse Program is a physician development program based in Florida. It utilizes a formal and informal 360-degree survey for an individual Physician, Group,
Department, or an entire Facility. Feedback reports are provided confidentially and exclusively to the individual physician. Physician coaching is available for those
who are identified as needing support.
Ministry of Health 50
Provincial Review of Physician Licensing, Credentialing, Privileging & Performance Management
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