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AANT Entitlements Brochure

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Towing<br />

If we are unable to get the vehicle going, we will arrange<br />

for the vehicle to be towed to a place of safety or repair.<br />

Towing is limited to:<br />

Metro – Towing, by standard towing equipment within<br />

20 km of the breakdown location, in any direction. Excess<br />

distance costs over 20 km must be paid by the member<br />

at the time of the tow.<br />

Country – Towing, by standard towing equipment back<br />

to the nearest available Service Depot up to a distance of<br />

100 km (200 km round trip).<br />

Excess distance costs above 100 km (200 km round trip)<br />

must be paid by the member at the time of the tow.<br />

Country fringe tow<br />

If you breakdown less than 100 km from home in a<br />

country serviced area and your vehicle/towed unit cannot<br />

be made mobile at the roadside, one of the following<br />

options may be applied immediately after Road Service.<br />

■■<br />

A ‘free’ tow for your vehicle and your towed unit<br />

(if applicable), up to 100 km (200 km round trip) back<br />

to the nearest available country service depot by the<br />

shortest practical route.<br />

■■<br />

A ‘free’ tow for your vehicle and your towed unit<br />

(if applicable), up to 20 km (limited to $120 per incident)<br />

in any direction from the scene of the breakdown.<br />

■■<br />

A ‘free’ tow for your vehicle and your towed unit<br />

(if applicable), up to 100 km (200 km round trip) back<br />

to the nearest available country service depot by the<br />

shortest practical route and an additional free tow up to<br />

20 km (limited to $120 per incident) beyond the service<br />

depot location. Excess distance costs must be paid by<br />

the member at the time of the tow.<br />

The Country Fringe Tow benefit is only available at the<br />

time of the breakdown.<br />

‘Free’ towing is limited to mechanical or electrical<br />

breakdowns only.<br />

<strong>AANT</strong> does not cover any after accident towing costs or<br />

any repairs – accident, mechanical, electrical<br />

or otherwise.<br />

Towing of caravans and/or trailers<br />

■■<br />

If you are towing a caravan, trailer, horse float or similar<br />

and your vehicle breaks down <strong>AANT</strong> will tow your<br />

vehicle and your towed unit (Refer metropolitan/country<br />

towing on page 22).<br />

■■<br />

If your vehicle requires further recovery to your home or<br />

destination, your towed unit will not be eligible.<br />

Battery replacement<br />

Should you purchase an <strong>AANT</strong> branded battery, you will<br />

receive an $11 discount.<br />

Lock-out/Locksmiths services<br />

A Locksmith Subsidy of $38.50 is available when a<br />

locksmith attendance is required due to your vehicle<br />

being disabled. The subsidy contributes to the call-out<br />

cost and does not extend to the replacement of parts or<br />

labour costs. Alternatively, you will be offered a tow using<br />

standard towing equipment, within the towing limitations<br />

of your membership entitlement. Locksmith Subsidy is<br />

not available for vehicles that have been disabled due to<br />

accident, vandalism or stolen.<br />

24 Hour accident help line<br />

Following an accident, 24 hour telephone assistance<br />

and advice is available to you anywhere in Australia, with<br />

assistance in relaying urgent messages to your family.<br />

Simply call 1800 888 522.<br />

22<br />

23

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