Spa Business issue 2 2012 - Leisure Opportunities
Spa Business issue 2 2012 - Leisure Opportunities
Spa Business issue 2 2012 - Leisure Opportunities
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in this <strong>issue</strong><br />
Destination Resort’s Darrell Metzger, p32 Dolder Grand <strong>Spa</strong>, Switzerland, p58<br />
5|Editor’s letter:<br />
The wellness challenge<br />
Liz Terry on the competition between<br />
wellness and conventional medicine<br />
14|Letters<br />
Consultants Sonal Uberoi and Peter<br />
Anderson on the complexities of<br />
treatment menu engineering<br />
18|News<br />
US$25m hot spring and wellness<br />
centre underway in Xiangshan,<br />
China; AW Lake appointed master<br />
spa strategist for Dubai Pearl<br />
26|Ask an expert: Overbuilding<br />
Are large, extravagant spas and<br />
treatment rooms really sustainable?<br />
Or is it time to wise up about spa<br />
design? Katie Barnes reports<br />
© 2011 DESTINATION RESORTS AND HOTELS SDN BHD. ALL RIGHTS RESERVED<br />
Global spa management training scrutinised, p38 Leading spa design by Jean-Michel Gathy, p64<br />
8 Read <strong>Spa</strong> <strong>Business</strong> online spabusiness.com / digital<br />
32|Interview: Darrell Metzger<br />
Destination Resorts is creating<br />
world-class tourist developments<br />
in Malaysia on behalf of the<br />
government. Jennifer Harbottle<br />
speaks to the man heading it all up<br />
38|Investigation:<br />
The learning curve – part one<br />
On the eve of a new GSWS study into<br />
the state of spa management training<br />
globally, we launch a three-part<br />
series to delve into our industry’s<br />
educational off ering and operational<br />
needs. Rhianon Howells gets studying<br />
44|Research: Closer look<br />
Leonor Stanton analyses the fi ndings<br />
from PKF’s latest Trends® in the<br />
Hotel <strong>Spa</strong> Industry study and gets the<br />
reaction of top spa professionals<br />
52|Profi le: Susie Ellis<br />
<strong>Spa</strong>Finder Inc president and the face<br />
of the Global <strong>Spa</strong> & Wellness Summit<br />
talks to Rhianon Howells about the<br />
art of uncovering up-and-coming<br />
industry trends, ethics and the<br />
importance of innovation<br />
58| Dual purpose<br />
Switzerland’s renown Dolder Grand<br />
<strong>Spa</strong> has an off ering to satisfy its onsite,<br />
longer-staying guests as well as local<br />
day spa customers. Katie Barnes pays<br />
a visit to this standout facility<br />
64|Design: Jean-Michel Gathy<br />
Th e owner of Asia-based design<br />
company Denniston has worked on<br />
some of the world’s leading spas and<br />
resorts. Jennifer Harbottle fi nds out<br />
about his passion for creativity<br />
SPA BUSINESS 2 <strong>2012</strong> © Cybertrek <strong>2012</strong>