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Spa Business issue 2 2012 - Leisure Opportunities

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in this <strong>issue</strong><br />

Destination Resort’s Darrell Metzger, p32 Dolder Grand <strong>Spa</strong>, Switzerland, p58<br />

5|Editor’s letter:<br />

The wellness challenge<br />

Liz Terry on the competition between<br />

wellness and conventional medicine<br />

14|Letters<br />

Consultants Sonal Uberoi and Peter<br />

Anderson on the complexities of<br />

treatment menu engineering<br />

18|News<br />

US$25m hot spring and wellness<br />

centre underway in Xiangshan,<br />

China; AW Lake appointed master<br />

spa strategist for Dubai Pearl<br />

26|Ask an expert: Overbuilding<br />

Are large, extravagant spas and<br />

treatment rooms really sustainable?<br />

Or is it time to wise up about spa<br />

design? Katie Barnes reports<br />

© 2011 DESTINATION RESORTS AND HOTELS SDN BHD. ALL RIGHTS RESERVED<br />

Global spa management training scrutinised, p38 Leading spa design by Jean-Michel Gathy, p64<br />

8 Read <strong>Spa</strong> <strong>Business</strong> online spabusiness.com / digital<br />

32|Interview: Darrell Metzger<br />

Destination Resorts is creating<br />

world-class tourist developments<br />

in Malaysia on behalf of the<br />

government. Jennifer Harbottle<br />

speaks to the man heading it all up<br />

38|Investigation:<br />

The learning curve – part one<br />

On the eve of a new GSWS study into<br />

the state of spa management training<br />

globally, we launch a three-part<br />

series to delve into our industry’s<br />

educational off ering and operational<br />

needs. Rhianon Howells gets studying<br />

44|Research: Closer look<br />

Leonor Stanton analyses the fi ndings<br />

from PKF’s latest Trends® in the<br />

Hotel <strong>Spa</strong> Industry study and gets the<br />

reaction of top spa professionals<br />

52|Profi le: Susie Ellis<br />

<strong>Spa</strong>Finder Inc president and the face<br />

of the Global <strong>Spa</strong> & Wellness Summit<br />

talks to Rhianon Howells about the<br />

art of uncovering up-and-coming<br />

industry trends, ethics and the<br />

importance of innovation<br />

58| Dual purpose<br />

Switzerland’s renown Dolder Grand<br />

<strong>Spa</strong> has an off ering to satisfy its onsite,<br />

longer-staying guests as well as local<br />

day spa customers. Katie Barnes pays<br />

a visit to this standout facility<br />

64|Design: Jean-Michel Gathy<br />

Th e owner of Asia-based design<br />

company Denniston has worked on<br />

some of the world’s leading spas and<br />

resorts. Jennifer Harbottle fi nds out<br />

about his passion for creativity<br />

SPA BUSINESS 2 <strong>2012</strong> © Cybertrek <strong>2012</strong>

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