Spa Business issue 2 2012 - Leisure Opportunities

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in this issue Destination Resort’s Darrell Metzger, p32 Dolder Grand Spa, Switzerland, p58 5|Editor’s letter: The wellness challenge Liz Terry on the competition between wellness and conventional medicine 14|Letters Consultants Sonal Uberoi and Peter Anderson on the complexities of treatment menu engineering 18|News US$25m hot spring and wellness centre underway in Xiangshan, China; AW Lake appointed master spa strategist for Dubai Pearl 26|Ask an expert: Overbuilding Are large, extravagant spas and treatment rooms really sustainable? Or is it time to wise up about spa design? Katie Barnes reports © 2011 DESTINATION RESORTS AND HOTELS SDN BHD. ALL RIGHTS RESERVED Global spa management training scrutinised, p38 Leading spa design by Jean-Michel Gathy, p64 8 Read Spa Business online spabusiness.com / digital 32|Interview: Darrell Metzger Destination Resorts is creating world-class tourist developments in Malaysia on behalf of the government. Jennifer Harbottle speaks to the man heading it all up 38|Investigation: The learning curve – part one On the eve of a new GSWS study into the state of spa management training globally, we launch a three-part series to delve into our industry’s educational off ering and operational needs. Rhianon Howells gets studying 44|Research: Closer look Leonor Stanton analyses the fi ndings from PKF’s latest Trends® in the Hotel Spa Industry study and gets the reaction of top spa professionals 52|Profi le: Susie Ellis SpaFinder Inc president and the face of the Global Spa & Wellness Summit talks to Rhianon Howells about the art of uncovering up-and-coming industry trends, ethics and the importance of innovation 58| Dual purpose Switzerland’s renown Dolder Grand Spa has an off ering to satisfy its onsite, longer-staying guests as well as local day spa customers. Katie Barnes pays a visit to this standout facility 64|Design: Jean-Michel Gathy Th e owner of Asia-based design company Denniston has worked on some of the world’s leading spas and resorts. Jennifer Harbottle fi nds out about his passion for creativity SPA BUSINESS 2 2012 © Cybertrek 2012
�� Online wellness gaming, p80 Spa benchmarking in the Middle East unveiled, p76 68| Samui spotlight Th e second most popular Th ai island has been transformed from a backpackers haven to a luxury lifestyle destination with a number of new fi vestar spa resorts. Neena Dhillon reports 76|Research: Peaks and troughs Leonor Stanton reviews hotel spa performance in Lebanon, Jordan and Doha following the 2011 benchmark surveys recently released by PwC in the Middle East 80|Trends: Game changer Scoreboards, socialisation, challenges, rewards and feedback – the compelling components of online gaming could be key to getting people to become healthy says Susie Ellis SPA BUSINESS 2 2012 © Cybertrek 2012 spa business issue 2 2012 86|Cue Kuwait Th e fi rst in a two-part series on the Kuwaiti spa market by Kate Cracknell focuses on the spa-goers in the capital and the new Six Senses Spa at the Hotel Missoni 90|Product focus: Water equipment A round-up of new and existing pieces of hydrotherapy and pool kit 94|Products Product and equipment launches 98|Research: Happy talk Older adults who are the most content and have a more positive outlook are likely to live longer according to a new study based on 3,800 participants Hot property in Koh Samui, p68 �� Read Spa Business online spabusiness.com / digital 9
Page 1: www.spabusiness.com 2012 2 spa busi
Page 5 and 6: editor’s letter Th e wellness cha
Page 7: ��
Page 11 and 12: 40 YEARS OF EXPERIENCE WITH OVER 50
Page 13 and 14: Enhanced Results for You and Your C
Page 15 and 16: MONKEY BUSINESS IMAGES / SHUTTERSTO
Page 17 and 18: siness family SPA OPPORTUNITIES MAG
Page 19 and 20: Hong Kong-based Langham Hospitality
Page 21 and 22: The CARITA Experience Luxurious spa
Page 23 and 24: Your path to true organic beauty Ou
Page 25 and 26: Proud Sponsors of 2012 GSWS Mobile
Page 27 and 28: he debate on spa sizing is between
Page 29 and 30: Providing the Perfect Spa Experienc
Page 31 and 32: Discover Your Perfect Partner Incre
Page 33 and 34: © 2011 DESTINATION RESORTS AND HOT
Page 35 and 36: © 2011 DESTINATION RESORTS AND HOT
Page 37 and 38: YOU CAN HAVE THE BEST OF BOTH WORLD
Page 39 and 40: One of the pioneers in this field i
Page 41 and 42: One UK degree programme that does s
Page 43 and 44: ® There is only one SpaFinder ® W
Page 45 and 46: TABLE 1: REVENUE AND DEPARTMENTAL P
Page 47 and 48: ORGANIC EFFECTIVE ANTI-AGING AWARD
Page 49 and 50: The Sacred Nature organic line (abo
Page 51 and 52: sacred nature eco-cosmesis for the
Page 53 and 54: Ellis (front) was a fi tness instru
Page 55 and 56: Why Europe’s No.1 luxury skin car
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Th e spa’s design, by Sylvia Sepi
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Activity management for resort spas
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Denniston’s client list is impres
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new and attractive but we have cert
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provides the oils and products for
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Five years in the making, the resor
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RESEARCH LEONOR STANTON » CONTRIBU
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RESEARCH The low utilisation and re
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TRENDS ��
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TRENDS us$2.5 trillion (€1.9tn,
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TRENDS on online wellness gaming, t
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Spas are popular with Kuwaitis, who
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CONSULTING | DESIGN | ENGINEERING |
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18 new rooms all feature the Caraca
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www.barrandwray.com
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For more information, or to contact
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To book, please contact the sales t
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© Oakworks, Inc 2012 ®
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