South Africa Edition 2
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espective divisions and their business concepts<br />
which include:<br />
• Automotive Division: Automotive parts,<br />
diagnostics and workshop concepts<br />
• Power Tools Division: Power tool solutions<br />
for both industry and the home<br />
• Security Systems Division: Security and fire<br />
detection solutions, as well as conferencing<br />
and public address systems for domestic,<br />
corporate and industrial applications<br />
throughout <strong>Africa</strong><br />
• Starter Motors and Generators: Manufactured<br />
in <strong>South</strong> <strong>Africa</strong><br />
In the coming years, Bosch anticipates annual<br />
sales growth of over ten percent in <strong>South</strong> <strong>Africa</strong>.<br />
This will be driven above all by the boom in<br />
the local automotive and powertool industry.<br />
Annual vehicle production is set to increase from<br />
710,000 units in 2006 to an estimated 900,000<br />
units in 2010.<br />
RECENT DEVELOPMENTS<br />
The network of <strong>South</strong> <strong>Africa</strong>n Bosch Service<br />
centers, which offer diagnostics, maintenance,<br />
and repair services for all vehicles, continues<br />
to grow. Over the next three years, their number<br />
is set to increase from the present 130 to 175.<br />
In addition, there are some 30 specialist diesel<br />
workshops. Bosch will also manufacture safety<br />
systems locally: from 2007 on, the Brits plant<br />
will supply complete braking systems featuring<br />
ABS to an auto-maker in <strong>South</strong> <strong>Africa</strong>. The<br />
buoyant <strong>South</strong> <strong>Africa</strong>n construction sector is<br />
also having a positive effect on Bosch business:<br />
state-supported housing projects and the<br />
construction of a high-speed rail network for the<br />
Johannesburg metropolitan area (Gautrain) are<br />
creating and increasing demand for power tools.<br />
The construction and improvement of football<br />
stadiums in preparation for the World Cup, to be<br />
staged in <strong>South</strong> <strong>Africa</strong> in 2010, is further boosting<br />
this welcome effect.<br />
PROMOTION<br />
With a massive - and growing - customer base,<br />
Bosch is a supplier of quality goods and services to<br />
many large corporations. Current major accounts<br />
include: all vehicle manufacturers (OEM) and<br />
P&As in <strong>South</strong> <strong>Africa</strong>; Diesel Electric; the Midas<br />
Group; Supergroup Automotive Parts; Engine<br />
Parts; Builders Warehouse; Game; Makro;<br />
Servicestar; DeLaRey; FEDS; Dions; Cashbuild;<br />
Jacks Paint; Mica Hardware; Pick ‘n Pay Hyper;<br />
Spar Build-It; Timber City; the Essential Group;<br />
Lambson Hire; Talisman Hire; Coastal Hire;<br />
Senwes Co-op, and NWK Co-op.<br />
These companies offer a huge diversity of<br />
distribution channels across Bosch’s market.<br />
For this reason, each division - Automotive<br />
Aftermarket (AA), Power Tools (PT) and<br />
Security Systems (ST) - is individually<br />
responsible for its own marketing initiatives.<br />
These include television, print, radio advertising<br />
and promotional road shows throughout <strong>South</strong><br />
<strong>Africa</strong>. In addition, each division is responsible<br />
for taking its own message to the market<br />
with regard to new products or technological<br />
developments. To enhance the brand, sales<br />
and marketing initiatives are all adopted from<br />
centralized corporate guidelines from Bosch’s<br />
parent company in Germany. The Bosch brand<br />
is also visible at exhibitions and other public<br />
events, like Auto <strong>Africa</strong> 2006, as well as its<br />
own celebration of 100 Years of Bosch in <strong>South</strong><br />
<strong>Africa</strong>. The centenary event incorporated a press<br />
symposium and a gala event that highlighted the<br />
success of the company over the last century. The<br />
brand is further enhanced via its e-commerce<br />
website, where Bosch conducts business online<br />
for efficient and effective customer service.<br />
BRAND VALUES<br />
Bosch has always been a value-driven company<br />
that encompasses change and continuity. Many<br />
of its values can be traced back to founder Robert<br />
Bosch, while other values have evolved over<br />
time.<br />
Bosch values reflect the manner in which<br />
it conducts business: professional ethics in<br />
dealing with business partners, investors,<br />
employees and society. Bosch takes advantage<br />
of its position as one of the world’s foremost<br />
technology and services companies to encourage<br />
global opportunities for strong and meaningful<br />
development in areas such as <strong>South</strong> <strong>Africa</strong>. To<br />
ensure the highest quality, Bosch focuses on its<br />
core competencies in automotive technologies,<br />
power tools and security systems. At Bosch,<br />
quality is the most valued asset, and it is on this<br />
platform that all other values are based. Bosch<br />
believes that innovation today ensures business<br />
tomorrow. The Bosch values steer all company<br />
actions, a continual guide to priorities and<br />
commitments.<br />
THINGS YOU DIDN’T KNOW ABOUT<br />
BOSCH<br />
In Brits, near Johannesburg, some 850 of<br />
the total <strong>South</strong> <strong>Africa</strong>n Bosch workforce<br />
of 1000 manufacture automotive<br />
technology products<br />
Bosch’s 100-year presence in <strong>South</strong><br />
<strong>Africa</strong> began with the agency<br />
appointment of Friedrich Hoppert &<br />
Company in 1906<br />
In 1965, RBSA was established as a 100<br />
percent subsidiary of Bosch in Germany<br />
as a sales organization<br />
On 2 November 2006, the Bosch Group<br />
celebrated its centennial in <strong>South</strong> <strong>Africa</strong><br />
Bosch sales in the <strong>South</strong> <strong>Africa</strong>n market<br />
have doubled over the past ten years<br />
The Bosch Group today comprises<br />
a manufacturing, sales, and aftersales<br />
service network of 39 affiliated<br />
companies, 48 representative companies,<br />
more than 270 manufacturing facilities<br />
worldwide and more than 13,000 Bosch<br />
service centers in over 140 countries