South Africa Edition 2
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THE MARKET<br />
<strong>South</strong> <strong>Africa</strong>ns are increasingly saluting their<br />
local talent - actively looking for products and<br />
services that display the Proudly <strong>South</strong> <strong>Africa</strong>n<br />
mark of quality whenever they make a purchase.<br />
The distinctive mark of quality reminds consumers<br />
that they are choosing a product that will help to<br />
protect and create new jobs in their own country.<br />
Proudly <strong>South</strong> <strong>Africa</strong>n is a campaign to<br />
promote local companies, organisations, products<br />
and services that have a high level of quality and<br />
local content, adhering to good labour practice<br />
and environmental standards. By promoting<br />
Proudly <strong>South</strong> <strong>Africa</strong>n members’ products and<br />
services to consumers, Proudly <strong>South</strong> <strong>Africa</strong>n<br />
encourages consumers to actively choose these<br />
products.<br />
Research conducted for the city of Portland<br />
in the USA found that for every $100 spent at a<br />
locally-owned business, $45 stayed in the local<br />
economy, creating jobs and expanding the city’s<br />
tax base. For every $100 spent at a national<br />
chain or franchise store, only $14 remained in<br />
the community (see www.portlandbuylocal.org).<br />
Furthermore, businesses that are owned by people<br />
from the community have been found to be more<br />
sympathetic towards local causes because they<br />
derive their competitiveness from servicing the<br />
needs of their immediate community. Local<br />
companies ensure that as a Proudly <strong>South</strong> <strong>Africa</strong>n<br />
nation we stand out from the crowd, attract<br />
business and tourists and retain the vibrance that<br />
our multicultural society offers.<br />
ACHIEVEMENTS<br />
More than 2,000 companies and organisations<br />
have joined the Proudly <strong>South</strong> <strong>Africa</strong>n campaign<br />
since its inception in 2001, representing virtually<br />
every industry and businesses of all sizes and<br />
formats. The campaign not only seeks to raise<br />
awareness of the quality of local products and<br />
services, but to translate this into actual purchases<br />
of locally-produced goods and services. Proudly<br />
<strong>South</strong> <strong>Africa</strong>n has moved from the initial focus<br />
of generating general awareness into a second<br />
phase which is more customer-demand driven<br />
and includes a commitment to sound customer<br />
relationship management within a sector-based<br />
approach. The objective is to use the Proudly<br />
<strong>South</strong> <strong>Africa</strong>n brand to unlock business value and<br />
opportunities for members.<br />
consultants has enabled Proudly <strong>South</strong> <strong>Africa</strong>n to<br />
learn from the best.<br />
THE PRODUCT<br />
The Proudly <strong>South</strong> <strong>Africa</strong>n ‘mark of quality’ is<br />
the universal symbol of endorsement, the tick<br />
signifying local content, quality and approval.<br />
With its roots in the <strong>South</strong> <strong>Africa</strong>n flag, the mark<br />
of quality is versatile and can be used on all<br />
promotional material. The mark of quality can be<br />
seen on television, in magazines and on a growing<br />
range of products.<br />
Both the mark of quality and accompanying<br />
phrase are protected by law (Prohibited Mark<br />
and Merchandise Marks Act) and may only be<br />
used by accredited members, to ensure that the<br />
integrity of the brand is maintained.<br />
The cost of membership is normally 0.1<br />
percent of annual turnover. This applies only in<br />
respect of those products which will carry the<br />
mark of quality. The minimum fee is R500 and<br />
the maximum fee is R500,000 (vat excluded,<br />
capped). Non-business organizations (NGOs and<br />
industry associations) pay a nominal fee.<br />
Benefits to members include ongoing<br />
advertising, promotion and consumer education<br />
campaigns to encourage consumers in all market<br />
segments to “buy <strong>South</strong> <strong>Africa</strong>n” and to actively<br />
look for the Proudly <strong>South</strong> <strong>Africa</strong>n mark of quality.<br />
The mark of quality provides member companies’<br />
products with a distinct quality endorsement, and<br />
encourages consumers to choose Proudly <strong>South</strong><br />
<strong>Africa</strong>n-branded products. A wide range of<br />
HISTORY<br />
The decision to implement a “Buy <strong>South</strong> <strong>Africa</strong>n”<br />
campaign was taken at the Presidential Jobs Summit<br />
in 1998. More than two years of international<br />
research, planning and consultation resulted in<br />
the Proudly <strong>South</strong> <strong>Africa</strong>n campaign.<br />
The National Economic, Development and Labour<br />
Council (Nedlac) is responsible for monitoring the<br />
campaign’s progress. Government, business, labour<br />
and community organisations have all played a key<br />
role in the establishment of the campaign and are<br />
represented on the Proudly <strong>South</strong> <strong>Africa</strong>n board<br />
of directors.<br />
Similar campaigns in other countries such<br />
as Britain, the US, Australia, New Zealand<br />
and Malaysia have proven effective in raising<br />
the profile of locally-produced goods and<br />
services. Research by international management