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South Africa Edition 2

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THE MARKET<br />

<strong>South</strong> <strong>Africa</strong>ns are increasingly saluting their<br />

local talent - actively looking for products and<br />

services that display the Proudly <strong>South</strong> <strong>Africa</strong>n<br />

mark of quality whenever they make a purchase.<br />

The distinctive mark of quality reminds consumers<br />

that they are choosing a product that will help to<br />

protect and create new jobs in their own country.<br />

Proudly <strong>South</strong> <strong>Africa</strong>n is a campaign to<br />

promote local companies, organisations, products<br />

and services that have a high level of quality and<br />

local content, adhering to good labour practice<br />

and environmental standards. By promoting<br />

Proudly <strong>South</strong> <strong>Africa</strong>n members’ products and<br />

services to consumers, Proudly <strong>South</strong> <strong>Africa</strong>n<br />

encourages consumers to actively choose these<br />

products.<br />

Research conducted for the city of Portland<br />

in the USA found that for every $100 spent at a<br />

locally-owned business, $45 stayed in the local<br />

economy, creating jobs and expanding the city’s<br />

tax base. For every $100 spent at a national<br />

chain or franchise store, only $14 remained in<br />

the community (see www.portlandbuylocal.org).<br />

Furthermore, businesses that are owned by people<br />

from the community have been found to be more<br />

sympathetic towards local causes because they<br />

derive their competitiveness from servicing the<br />

needs of their immediate community. Local<br />

companies ensure that as a Proudly <strong>South</strong> <strong>Africa</strong>n<br />

nation we stand out from the crowd, attract<br />

business and tourists and retain the vibrance that<br />

our multicultural society offers.<br />

ACHIEVEMENTS<br />

More than 2,000 companies and organisations<br />

have joined the Proudly <strong>South</strong> <strong>Africa</strong>n campaign<br />

since its inception in 2001, representing virtually<br />

every industry and businesses of all sizes and<br />

formats. The campaign not only seeks to raise<br />

awareness of the quality of local products and<br />

services, but to translate this into actual purchases<br />

of locally-produced goods and services. Proudly<br />

<strong>South</strong> <strong>Africa</strong>n has moved from the initial focus<br />

of generating general awareness into a second<br />

phase which is more customer-demand driven<br />

and includes a commitment to sound customer<br />

relationship management within a sector-based<br />

approach. The objective is to use the Proudly<br />

<strong>South</strong> <strong>Africa</strong>n brand to unlock business value and<br />

opportunities for members.<br />

consultants has enabled Proudly <strong>South</strong> <strong>Africa</strong>n to<br />

learn from the best.<br />

THE PRODUCT<br />

The Proudly <strong>South</strong> <strong>Africa</strong>n ‘mark of quality’ is<br />

the universal symbol of endorsement, the tick<br />

signifying local content, quality and approval.<br />

With its roots in the <strong>South</strong> <strong>Africa</strong>n flag, the mark<br />

of quality is versatile and can be used on all<br />

promotional material. The mark of quality can be<br />

seen on television, in magazines and on a growing<br />

range of products.<br />

Both the mark of quality and accompanying<br />

phrase are protected by law (Prohibited Mark<br />

and Merchandise Marks Act) and may only be<br />

used by accredited members, to ensure that the<br />

integrity of the brand is maintained.<br />

The cost of membership is normally 0.1<br />

percent of annual turnover. This applies only in<br />

respect of those products which will carry the<br />

mark of quality. The minimum fee is R500 and<br />

the maximum fee is R500,000 (vat excluded,<br />

capped). Non-business organizations (NGOs and<br />

industry associations) pay a nominal fee.<br />

Benefits to members include ongoing<br />

advertising, promotion and consumer education<br />

campaigns to encourage consumers in all market<br />

segments to “buy <strong>South</strong> <strong>Africa</strong>n” and to actively<br />

look for the Proudly <strong>South</strong> <strong>Africa</strong>n mark of quality.<br />

The mark of quality provides member companies’<br />

products with a distinct quality endorsement, and<br />

encourages consumers to choose Proudly <strong>South</strong><br />

<strong>Africa</strong>n-branded products. A wide range of<br />

HISTORY<br />

The decision to implement a “Buy <strong>South</strong> <strong>Africa</strong>n”<br />

campaign was taken at the Presidential Jobs Summit<br />

in 1998. More than two years of international<br />

research, planning and consultation resulted in<br />

the Proudly <strong>South</strong> <strong>Africa</strong>n campaign.<br />

The National Economic, Development and Labour<br />

Council (Nedlac) is responsible for monitoring the<br />

campaign’s progress. Government, business, labour<br />

and community organisations have all played a key<br />

role in the establishment of the campaign and are<br />

represented on the Proudly <strong>South</strong> <strong>Africa</strong>n board<br />

of directors.<br />

Similar campaigns in other countries such<br />

as Britain, the US, Australia, New Zealand<br />

and Malaysia have proven effective in raising<br />

the profile of locally-produced goods and<br />

services. Research by international management

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