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PACT Magazine

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BUSINESS MODEL<br />

Partners<br />

• tech support<br />

• manufacturing<br />

• suppliers<br />

• insurance companies<br />

• security services<br />

• developers<br />

Activities<br />

Research and development:<br />

• innovation<br />

• new product development<br />

Production:<br />

• quality control<br />

• capacity<br />

• efficency<br />

Marketing:<br />

• first mover advantage<br />

• strategy<br />

• market research<br />

Cost Structure<br />

Service cost structure:<br />

• in house roles to minimise costs<br />

Product line cost structure:<br />

• fixed costs via quoting<br />

Resources<br />

• in house task loading<br />

• software<br />

• product support<br />

• multi-skilled employees<br />

• cloud software<br />

• IP protection<br />

• market data<br />

19 <strong>PACT</strong>

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