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Inside magazine issue 12 | Part 01 - From a digital perspective<br />
Conc<strong>lu</strong>sion<br />
••<br />
Robo advisory so<strong>lu</strong>tions are digitalizing<br />
and automating client onboarding,<br />
investor risk profiling, and investment<br />
allocation through algorithm-based<br />
assessment , providing online<br />
investors with on-demand access to<br />
financial advice<br />
••<br />
B2C so<strong>lu</strong>tions provide online<br />
discretionary ETF-based portfolio<br />
management at lower cost, inc<strong>lu</strong>ding<br />
automated rebalancing and tax<br />
harvesting. B2B white-labeled<br />
platforms offer toolkits to quickly<br />
create bespoke D2C digital platforms<br />
for automated advice and investment<br />
management so<strong>lu</strong>tions<br />
••<br />
Robo advisory services have been<br />
maturing in the United States, where<br />
pure B2C robo advisers are facing<br />
increased competition from hybrid<br />
advisory players within the asset<br />
management industry. Development<br />
on European markets appears very<br />
dependent on local country-specific<br />
legislation and many FinTechs are still<br />
at seed or validation level<br />
••<br />
B2C robo advisers need to validate<br />
their business model to secure<br />
revenues and become profitable<br />
and sustainable, especially as the<br />
regulatory burden is expected to<br />
further increase, as highlighted by<br />
ESMA’s recent discussion paper on<br />
automation in financial advisory<br />
services. B2B offerings are further<br />
expanding and triggering the interest<br />
of major actors from the industry,<br />
with several buyouts having been<br />
completed<br />
••<br />
Incumbent actors may take advantage<br />
of inevitable market consolidation<br />
to integrate robo advisory services<br />
into their offerings and technologies.<br />
The perceived added va<strong>lu</strong>e of service<br />
offerings is more than ever at stake,<br />
and offerings should be reshaped so<br />
as to highlight higher va<strong>lu</strong>e services.<br />
Their pricing may evolve from an all-in<br />
fee to individual service selection in<br />
order to answer personalized needs<br />
and demands for transparency<br />
••<br />
Finally, big data analytics providers<br />
may further disrupt the offering<br />
through ad hoc automated advice that<br />
answers specific investment needs or<br />
questions. Major players from both<br />
the finance and big data sectors are<br />
funding such B2B so<strong>lu</strong>tions designed<br />
for global banks and hedge funds that<br />
already serve institutional customers<br />
in the banking industry and state<br />
securities agencies, among others. The<br />
players combining their experience<br />
in the wealth management industry<br />
with new technology so<strong>lu</strong>tions<br />
supporting automated advice and the<br />
omni-channel experience could be the<br />
future market leaders if they are able<br />
to leverage the data available on the<br />
market.<br />
Sources<br />
This article is based on Deloitte research and analysis of<br />
existing FinTech so<strong>lu</strong>tions based on available offerings.<br />
(1) “2,500% asset growth projected for robo-advice<br />
platforms”, based on Cerulli Associates Inc. research,<br />
published by Investment News, November 4, 2015.<br />
(2) “Total AUM Increases for 11 Leading Robo-Advisors”,<br />
Mark Miller, WealthManagement.com, December 22,<br />
2014 (based on a Corporate Insights Survey), and “Robo<br />
Advisors Continue Growing AUM Despite Increased<br />
Competition”, Ryan W. Neal, WealthManagement.com,<br />
August 18, 2015 (based on a Corporate Insights Survey).<br />
(3) Deloitte analysis<br />
(4) Deloitte analysis<br />
(5) “Total AUM Increases for 11 Leading Robo-Advisors”,<br />
Mark Miller, WealthManagement.com, December 22,<br />
2014 (based on a Corporate Insights Survey)<br />
(6) Deloitte analysis<br />
(7) “The growth of firms selling computer-generated<br />
financial advice is slowing”, based on company reports,<br />
SEC and The Economist research, The Economist, 31<br />
October, 2015<br />
(8) The Economist Intelligence Unit, report Retail<br />
Banking, “In Tech We Trust”, 2016<br />
(9) World Economic Forum report “The Future of<br />
Financial Services”, June 2015, An Industry Project<br />
of the Financial Services Community, prepared in<br />
collaboration with Deloitte<br />
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