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Inside magazine issue 12 | Part 01 - From a digital perspective<br />

Conc<strong>lu</strong>sion<br />

••<br />

Robo advisory so<strong>lu</strong>tions are digitalizing<br />

and automating client onboarding,<br />

investor risk profiling, and investment<br />

allocation through algorithm-based<br />

assessment , providing online<br />

investors with on-demand access to<br />

financial advice<br />

••<br />

B2C so<strong>lu</strong>tions provide online<br />

discretionary ETF-based portfolio<br />

management at lower cost, inc<strong>lu</strong>ding<br />

automated rebalancing and tax<br />

harvesting. B2B white-labeled<br />

platforms offer toolkits to quickly<br />

create bespoke D2C digital platforms<br />

for automated advice and investment<br />

management so<strong>lu</strong>tions<br />

••<br />

Robo advisory services have been<br />

maturing in the United States, where<br />

pure B2C robo advisers are facing<br />

increased competition from hybrid<br />

advisory players within the asset<br />

management industry. Development<br />

on European markets appears very<br />

dependent on local country-specific<br />

legislation and many FinTechs are still<br />

at seed or validation level<br />

••<br />

B2C robo advisers need to validate<br />

their business model to secure<br />

revenues and become profitable<br />

and sustainable, especially as the<br />

regulatory burden is expected to<br />

further increase, as highlighted by<br />

ESMA’s recent discussion paper on<br />

automation in financial advisory<br />

services. B2B offerings are further<br />

expanding and triggering the interest<br />

of major actors from the industry,<br />

with several buyouts having been<br />

completed<br />

••<br />

Incumbent actors may take advantage<br />

of inevitable market consolidation<br />

to integrate robo advisory services<br />

into their offerings and technologies.<br />

The perceived added va<strong>lu</strong>e of service<br />

offerings is more than ever at stake,<br />

and offerings should be reshaped so<br />

as to highlight higher va<strong>lu</strong>e services.<br />

Their pricing may evolve from an all-in<br />

fee to individual service selection in<br />

order to answer personalized needs<br />

and demands for transparency<br />

••<br />

Finally, big data analytics providers<br />

may further disrupt the offering<br />

through ad hoc automated advice that<br />

answers specific investment needs or<br />

questions. Major players from both<br />

the finance and big data sectors are<br />

funding such B2B so<strong>lu</strong>tions designed<br />

for global banks and hedge funds that<br />

already serve institutional customers<br />

in the banking industry and state<br />

securities agencies, among others. The<br />

players combining their experience<br />

in the wealth management industry<br />

with new technology so<strong>lu</strong>tions<br />

supporting automated advice and the<br />

omni-channel experience could be the<br />

future market leaders if they are able<br />

to leverage the data available on the<br />

market.<br />

Sources<br />

This article is based on Deloitte research and analysis of<br />

existing FinTech so<strong>lu</strong>tions based on available offerings.<br />

(1) “2,500% asset growth projected for robo-advice<br />

platforms”, based on Cerulli Associates Inc. research,<br />

published by Investment News, November 4, 2015.<br />

(2) “Total AUM Increases for 11 Leading Robo-Advisors”,<br />

Mark Miller, WealthManagement.com, December 22,<br />

2014 (based on a Corporate Insights Survey), and “Robo<br />

Advisors Continue Growing AUM Despite Increased<br />

Competition”, Ryan W. Neal, WealthManagement.com,<br />

August 18, 2015 (based on a Corporate Insights Survey).<br />

(3) Deloitte analysis<br />

(4) Deloitte analysis<br />

(5) “Total AUM Increases for 11 Leading Robo-Advisors”,<br />

Mark Miller, WealthManagement.com, December 22,<br />

2014 (based on a Corporate Insights Survey)<br />

(6) Deloitte analysis<br />

(7) “The growth of firms selling computer-generated<br />

financial advice is slowing”, based on company reports,<br />

SEC and The Economist research, The Economist, 31<br />

October, 2015<br />

(8) The Economist Intelligence Unit, report Retail<br />

Banking, “In Tech We Trust”, 2016<br />

(9) World Economic Forum report “The Future of<br />

Financial Services”, June 2015, An Industry Project<br />

of the Financial Services Community, prepared in<br />

collaboration with Deloitte<br />

35

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