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Inside magazine issue 12 | Foreword Foreword Dear readers, It is with great pleasure that we introduce this new issue of Inside magazine dedicated to Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), Chief Operating Officers (COOs) and Chief Human Resource Officers (CHROs). Over the past three years, our triannually publications have offered you an exclusive insight into the latest practices, trends and opportunities in the financial services industry and beyond. In this twelfth edition, we react to the increasing interaction between the roles of CEO, CFO, COO and CHRO by providing a single issue for all four functions, while presenting the redesigned layout of our magazine. We are thus able to combine a wealth of thought-provoking material on topics of interest to such key leaders from various points of view, including strategic, financial, operational, and human capital considerations. This redesigned edition aims to provide you with information on ground-breaking developments relating to the essence of business leadership in the modernday market. Against the backdrop of an environment that is evolving at lightning speed through new regulations, decision makers face new situations requiring innovative strategic and financial choices. Consequently, we will touch upon how business strategies can be redefined by taking advantage of new technologies, and how executives can optimize their profits and margins through product profitability analysis. This is a particularly relevant topic as organizations continue to be affected by regulations such as MiFID II, PSD2, T2S and CRD IV. Alongside these strategic issues, today’s leaders face new and different challenges that put pressure on business operating models and organizational structures. To keep their companies running smoothly, executives find themselves having to enhance their processes efficiently without neglecting the need for leaders who can motivate a diversified group of people and work across organizational boundaries. Our articles on digitally-fit organizations combined with social and sustainable management will provide you with food for thought on this topic. Inside magazine embodies our conviction that the strength of our firm comes from its collaborative dimension. We are delighted that once again, Inside has been enriched by external contributions including interviews and knowledge-sharing by Luxembourg for Finance, Luxembourg Stock Exchange and the Bill & Melinda Gates Foundation. We hope that the views they provide combined with the collective participation of our experts will help you manage the current and future challenges of an evolving business with effective leadership. We wish you an enriching and insightful read. Joël Vanoverschelde Partner Technology & Enterprise Application Advisory & Consulting Leader Pascal Martino Partner Strategy & Corporate Finance Deloitte Digital Leader for Luxembourg Margaux Bauwens Analyst Business Operations & Human Capital 06
Inside magazine issue 12 | Editorial Editorial Dear readers, It should be clear to everyone following the news nowadays that the economy has never been in such a state of rapid evolution, being disrupted by continuous innovation while being subjected to external pressures such as increased regulation and new competitors that put profits at risk. Our Inside edition aims to provide the leaders (CEO/CFO/COO/CHRO) of today with the keys to decrypting the global trends that are already—and will continue to be—impacting the financial services industry in the short and medium term. Digital disruption is still one area of focus, with new players and innovative solutions coming onto the market every week, revolutionizing the way banks, investment funds, insurance companies and other financial services providers are working, and with it their business models and sources of revenues. All of these trends are not worth considering, however, if we neglect the human capital, with people adapting themselves to the future and being directly affected by the changes in the end. The scale of disruption is so wide that all the layers of the organization are being impacted, requiring not only changes to how it is structured in order to become more flexible, but also the way human resources strategies are defined and adapted to this new approach. The financial services industry seems to be in turmoil, but these challenging times are also ideal for fostering rapid transformation and conceiving the companies of tomorrow. We wish you an inspiring read and hope this edition will contribute to successfully bringing your organisation forward in the next stage of its development. As the world at large is moving fast, companies are still looking for means to preserve their profits and margins while under pressure from external factors such as regulation. But the latter also give rise to good opportunities if companies are able to use constraints and turn them into competitive advantages, especially when working abroad. Deloitte Luxembourg 560, rue de Neudorf L-2220 Luxembourg Grand Duchy of Luxembourg Tel: +352 451 451 www.deloitte.lu Benjamin Collette Partner Strategy & Corporate Finance Financial Services Industry Leader Basil Sommerfeld Partner Business Operations & Human Capital Global Consulting Leader Real Estate Julien Schaffner Senior Manager Business Operations & Human Capital 07
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Inside magazine issue 12 | Contacts
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Our expert authors, who are brimmin
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