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Waikato Business News March/April 2017

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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10 WAIKATO BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2017</strong><br />

Rates shock doesn’t inspire faith in council<br />

<strong>Business</strong> doesn’t like surprises:<br />

Commerce 101.<br />

By ANDREA FOX<br />

Given Hamilton City<br />

Council would have<br />

us believe it surprised<br />

itself with the discovery of a<br />

serious rates revenue shortfall,<br />

are we to assume it doesn’t see<br />

itself as a business?<br />

A scary thought given how<br />

much of our hard-earned rates<br />

and tax money washes in and<br />

out of its books.<br />

Certainly nothing has been<br />

business-like so far about the<br />

great unearthing of unpalatable<br />

financial facts by council<br />

manager-archaeologists circa<br />

late 2016.<br />

Questions, so many questions.<br />

First up, why the first<br />

paragraph of last year’s annual<br />

report?: “The city’s finances<br />

continue to be in excellent<br />

shape again. The council has<br />

performed better than expected….”<br />

On and on goes the<br />

self-congratulatory introduction,<br />

signed by former mayor<br />

Julie Hardaker and chief executive<br />

Richard Briggs.<br />

I know we’re all suffering<br />

whizzing-time syndrome, but<br />

the 2015-2016 financial year<br />

they’re talking about only ended<br />

in June last year.<br />

Less than three months after<br />

this report, and before the<br />

October council elections,<br />

Briggs reportedly set his team<br />

to investigating the business-as-usual<br />

cost of running<br />

the city. Bizarrely, he’s reported<br />

as saying the big dig was<br />

Waipa mayor Jim<br />

Mylchreest says<br />

New Zealand police<br />

should stop “relying on<br />

statistics” and simply admit<br />

<strong>Waikato</strong> police hubs are failing<br />

smaller towns.<br />

Mayor Mylchreest is exasperated<br />

that repeated calls<br />

from the Cambridge community<br />

for a return to 24-hour policing<br />

in the town are falling<br />

on deaf ears.<br />

He has again backed calls<br />

from Cambridge leaders who<br />

this week demanded a return<br />

to 24/7 policing in the town.<br />

Currently Cambridge is<br />

serviced from a police hub<br />

sparked by councillors’ questions<br />

about city growth.<br />

Anyone breathing in and<br />

out knows Hamilton has been<br />

growing like a teenage boy’s<br />

shoe size. And isn’t the council,<br />

as a red tape development<br />

agency, better placed than<br />

any of us to monitor growth?<br />

So why did it take until six<br />

months ago for a bunch of<br />

well-paid city managers to<br />

think about acquainting themselves<br />

with the facts?<br />

It’s unlikely the city’s<br />

about to go broke and<br />

finding an extra $250<br />

a year to continue<br />

to enjoy the rewards<br />

of living in Hamilton<br />

perhaps wasn’t a<br />

huge ask of many of<br />

its residents.<br />

The result of their sifting<br />

through the sands of recent<br />

time was new mayor and businessman<br />

Andrew King, rocking<br />

the socks off councillors<br />

and ratepayers by pragmatically<br />

calling for a 12 percent rate<br />

increase this year to balance<br />

the books.<br />

Reportedly he said it was<br />

to make up for six years of<br />

under-rating. Not a whisper<br />

based out of Te Awamutu, despite<br />

a rapidly growing population<br />

and a dramatic increase<br />

in serious crime.<br />

about under-rating in last<br />

year’s glowing annual report.<br />

And for councillors who’d<br />

been briefed on city finances<br />

pre-election, the news was a<br />

bombshell.<br />

It got worse. King reportedly<br />

told dumbfounded colleagues<br />

the great excavation<br />

of recent history showed 12<br />

percent was way less than the<br />

doctor ordered.<br />

To get back to where Hamilton<br />

needs to be in its annual<br />

plan, a 17 percent increase was<br />

in order.<br />

The majority of councillors<br />

went dog and retreated to the<br />

3.8 percent increase position<br />

voters had been primed to expect.<br />

Inevitably, there followed<br />

calls for an independent investigation<br />

into the cause of the<br />

rates shocker.<br />

Briggs’ reported response<br />

was that it wasn’t a case of<br />

financial mismanagement and<br />

that the verdict of anyone auditing<br />

the books would be the<br />

council had done a bloody<br />

good job given the challenges<br />

since 2012.<br />

A classic example of why,<br />

when you’re in a hole, stop<br />

digging.<br />

If it was doing a good job<br />

meeting those challenges<br />

until June last year, what’s<br />

happened in the few months<br />

since?<br />

Barring a market shock, if a<br />

public company had come out<br />

with a similar self-satisfied report<br />

to shareholders and within<br />

a few months issued a dire<br />

financial health warning, there<br />

would be more than confusion<br />

and bewilderment – there’d be<br />

blood on the floor.<br />

“For goodness sake, our<br />

council raised this issue formally<br />

with the New Zealand<br />

Police back in August last<br />

year. When we didn’t get answers,<br />

we wrote to the Minister<br />

of Police in October,“ he<br />

said.<br />

“Finally, after an OIA request,<br />

we got a response back<br />

in January which was frankly,<br />

pretty hopeless and didn’t<br />

address any of the issues we<br />

raised.<br />

“Since then, what’s<br />

changed?<br />

“Nothing – absolutely<br />

nothing.<br />

“Meanwhile, we’ve got<br />

Hamilton city mayor Andrew King.<br />

Our council’s not a public<br />

company. But with revenue<br />

last year of $278 million it’s<br />

hardly the corner store.<br />

And while ratepayers are<br />

not shareholders, they are<br />

captive investors in this city<br />

and can expect transparent accounting<br />

from its leaders.<br />

It’s unlikely the city’s about<br />

to go broke and finding an extra<br />

$250 a year to continue to<br />

enjoy the rewards of living<br />

in Hamilton perhaps wasn’t a<br />

huge ask of many of its residents.<br />

But looked at another way,<br />

a 12 percent rate rise is a 200<br />

percent increase on the 3.8<br />

percent lift we had been told to<br />

expect this year.<br />

If the under-rating problem<br />

ram-raiders having a field-day<br />

in Cambridge and Te Awamutu<br />

and in fact, across the country.”<br />

Mayor Mylchreest said his<br />

community did not accept that<br />

<strong>Waikato</strong> police hubs, which<br />

service rural towns from one<br />

central police station, were<br />

working.<br />

“I don’t care how efficient<br />

this so-called hub system is.<br />

It is simply not delivering the<br />

kind of service our community<br />

wants, certainly not in Cambridge<br />

and not in Te Awamutu<br />

or our other towns either,” he<br />

said.<br />

“People want to feel safe<br />

is as dire as Briggs presented,<br />

we haven’t heard the last of the<br />

council’s case for heftier rates<br />

increases.<br />

So, please explain: what<br />

exactly was that (is that) 12<br />

percent going to buy us?<br />

And who will be accountable<br />

for delivering the fruit of<br />

our 12 percent (or whatever)<br />

increase investment?<br />

And by when?<br />

Still digging away in his<br />

hole, Briggs is reportedly hiring<br />

consultants to write a report<br />

to better explain the rates<br />

revenue shortfall shock.<br />

I’m told there’s unlikely to<br />

be much change from $30,000<br />

for that job and that’s conservative.<br />

There springs another<br />

Waipa mayor labels police hubs failures<br />

and secure and know that if<br />

the police are needed, they’ll<br />

be there.<br />

“The constant feedback I’m<br />

getting is that people and business<br />

owners are feeling very<br />

vulnerable,” he said.<br />

“People have told me they<br />

have simply given up trying to<br />

call the police to report anything<br />

because nine times out<br />

of ten police advise they’re<br />

unable to respond fast enough,<br />

or at all.”<br />

He said he believed that as<br />

a result, local crime statistics<br />

were simply under-reported.<br />

This concern had been raised<br />

with the Minister of Police but<br />

question.<br />

Why are consultants needed<br />

to explain to us what senior<br />

council managers are being<br />

paid to thoroughly understand?<br />

Being able to string words<br />

together coherently is surely<br />

not too much to ask of people<br />

claiming their salaries?<br />

Ok, rates increases and<br />

public outrage go together like<br />

knives and forks.<br />

Councillors make ratepayer-funded<br />

political careers out<br />

of howling against rises along<br />

with us, their paymasters.<br />

But now it seems we have a<br />

whole new reason to be suspicious<br />

of city hall.<br />

Ratepayers – whether business,<br />

homeowners or both -<br />

don’t like surprises.<br />

it “disappeared into the ether”,<br />

he said.<br />

“So I’m sorry, but I don’t<br />

have any faith at all in claims<br />

that the model of police hubs is<br />

working and delivering a better<br />

community service. And<br />

I feel sorry for police on the<br />

ground who are doing their<br />

very best but are being forced<br />

to work within a fundamentally<br />

flawed system – and they<br />

know it.”<br />

Mayor Mylchreest said<br />

this wasn’t just a Waipa issue,<br />

but was something the whole<br />

country needed to be concerned<br />

about.<br />

“My community has been<br />

incredibly patient but enough<br />

is enough. The whole model of<br />

hubs is fundamentally wrong<br />

and needs a serious rethink.”<br />

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22/02/17 3:33 PM

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