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Malta Business Review<br />

RISK MANAGEMENT<br />

RISK MANAGEMENT<br />

Malta Business Review<br />

structure<br />

for Success<br />

by George Carol<br />

CC: The tsunami of regulations that will<br />

continue to emerge from EU will make this<br />

difficult for the compliance department<br />

to follow and ensure that they are being<br />

properly complied with. Increased head<br />

count in compliance will still not solve the<br />

problem. Also the talent in compliance<br />

combining regulatory knowledge and<br />

practical implementation are rare. This will<br />

push the need for further development of<br />

compliance monitoring systems with artificial<br />

intelligence solutions. In the future the role of<br />

the compliance officer will be in the software<br />

development and integration of powerful IT<br />

systems. We will see a time when compliance<br />

will totally incorporate the digital evolution.<br />

<strong>MBR</strong>: What does FINTECH stand for and<br />

represent?<br />

CC: FINTECH is the future of financial services<br />

whereby the operational processes and also<br />

controls are automated, partially or fully,<br />

through the use of technology. The pace of<br />

technology and its use is accelerating at a<br />

very fast rate. Use of artificial intelligence<br />

and robotics will become more a reality of<br />

financial services.<br />

<strong>MBR</strong>: The terminology and definition of<br />

compliance is extensive. Can you briefly<br />

describe BLOCKCHAIN, the regulators pace<br />

of evolvement, and the importance part of<br />

preservation of reputation?<br />

CC: Blockchain is the technology on<br />

which cryptocurrency has been built. This<br />

technology has the power to leave a trace of<br />

each process or asset as it moves hands. This<br />

will achieve a higher level of transparency but<br />

this technology has the power to facilitate<br />

transactions on a peer-to-peer level without<br />

the need of intermediaries such as banks. No<br />

wonder this technology is considered as the<br />

disruptive technology of the future.<br />

From what I have read, heard and<br />

experienced, the regulators seem to be<br />

sceptical about the use of this technology or<br />

cryptocurrency. In part, this may be due to the<br />

lack of understanding of how this technology<br />

really works. Also the regulators were too busy<br />

understanding and implementing all these<br />

regulations coming out of the EU. However,<br />

I still believe that appreciation of Blockchain<br />

and digitisation can also be the future tools<br />

of how regulators can monitor the industry<br />

more efficiently and effectively.<br />

Still it is important to keep in mind that Bitcoin<br />

has been linked with money launderers, drug<br />

traffickers and paedophiles. Yet, Blockchain<br />

cannot be avoided as it will be part of our<br />

lives. By properly regulating it, the technology<br />

is intended to be used for good and legitimate<br />

scopes. Such will preserve a country’s<br />

reputation – at least in part. <strong>MBR</strong><br />

All rights reserved / Copyright 2017<br />

Non-profit organisations are not immune to reputational damage.<br />

Recently we saw FIFA a major institution in football hindered by its<br />

corrupt members and bad governance. Community interest institutions<br />

or companies need to be transparent, have codes in place and effective<br />

controls. This has made compliance not a function for commercial<br />

entities but also for non-profit organisations as part of the presentation<br />

of the reputation and to keep the purpose of the organisation alive.<br />

Claire Camilleri personally considers compliance and good corporate<br />

governance as a mission and a passion at the same time. In this interview<br />

Claire Camilleri Gauci, Director at Aid Compliance, tells us just why<br />

keeping updated with regulations, networking staying close to reality<br />

are essential for effective compliance.<br />

<strong>MBR</strong>: What can you tell us about the<br />

development of compliance and in what<br />

way compliance plays a major role in the<br />

control structure of an organisation?<br />

CC: Post financial crisis we have experienced<br />

a stream of directives and regulations from<br />

European Union and an increased role of<br />

EBA, ESMA and EIOPA, which have moved<br />

compliance from an operational role to a<br />

strategic function both physically and in spirit.<br />

Having said so, compliance has become an<br />

important part of the corporate governance<br />

mechanism but it is not the only component.<br />

Business to thrive need the right combination<br />

of strategy, internal control, positivity and<br />

enthusiasm.<br />

<strong>MBR</strong>: How have things changed on the<br />

regulatory compliance, legal affairs and risk<br />

management fronts over the two decades<br />

you have been in compliance and at Aid<br />

Compliance?<br />

CC: Over 20 years I have seen the start of a<br />

single regulatory body in Malta and the final<br />

transposition stage of all EU regulations prior<br />

to Malta joining the European Union. At that<br />

time compliance was limited in scope.<br />

Nobody anticipated the devastating impact of<br />

the global financial crisis, the fall of Lehman<br />

Brothers or the Madoff scandal. Inevitably<br />

such events pressured legislators and<br />

regulators to introduce more regulations.<br />

Hefty fines by the regulators and reputational<br />

damage caused by ‘name and shame’ have<br />

underlined the risk of non-compliance as a<br />

financial burden that has to be avoided for<br />

the prosperity of the firm. All these elements<br />

have pushed the Compliance Office from<br />

back office or ‘behind the desk’ stereotype<br />

to the person that is part of the life of the<br />

executive meeting.<br />

this technology has the power to<br />

facilitate transactions on a peerto-peer<br />

level without the need of<br />

an intermediary such as banks<br />

<strong>MBR</strong>: How does this form part of the internal<br />

governance, especially where compliance is<br />

a risk area?<br />

CC: Compliance and legal risks should be seen<br />

as part of the risk management framework.<br />

When these areas are seen as a risk, one is<br />

able to effectively and efficiently determine<br />

which regulations effect the company, the<br />

financial impact of regulations as a result<br />

of non-compliance, and how these are<br />

effectively mitigated. If compliance is well<br />

managed it is the first line which can define<br />

and reinforce governance.<br />

<strong>MBR</strong>: What is the underlying rationale of<br />

the compliance function?<br />

CC: It is important to recognise that the<br />

compliance function deals with people. The<br />

Compliance Officer and the Department<br />

should advise, educate and inspire the<br />

culture and which reflects in fair, honest and<br />

professional dealings with the clients and<br />

rest of the society including regulators. Being<br />

practical is also critical to ensure the business<br />

remains in perspective.<br />

<strong>MBR</strong>: Which industries or sectors is<br />

compliance gaining importance?<br />

CC: Compliance is gaining importance across<br />

various sectors not only financial services,<br />

listed companies and pharmaceuticals which<br />

are the classic examples. The Gaming sector<br />

is one example where it has seriously evolved<br />

Claire Camilleri Gauci, Director at Aid Compliance<br />

in terms of the need of compliance. This<br />

was pressured by anti-money laundering<br />

regulations, general data protection<br />

requirements and responsible gaming, just<br />

to mention a few. However, we are seeing<br />

compliance in other sectors such as sports, or<br />

in areas such as environmental compliance.<br />

At the end of the day, increased regulations<br />

have impacted every industry not as a result<br />

of the pressure exerted by policy makers or<br />

regulators but also by the public outcry for<br />

social responsibility.<br />

<strong>MBR</strong>: Can you tell us which areas or<br />

industries are maturing in terms of<br />

compliance?<br />

CC: Gaming is a sector which has matured not<br />

only in terms of compliance. We are seeing<br />

a steady increase in the engagement of<br />

professional and experienced non-executive<br />

directors who are able to bring the ‘control<br />

mindset’ on the board table. Also, internal<br />

audit is increasing in demand in case of large<br />

scale companies.<br />

<strong>MBR</strong>: How do you define the AID brand, its<br />

achievements, and its future?<br />

If compliance is well managed it<br />

is the first line which can define<br />

and reinforce governance<br />

CC: AID Compliance has been developed<br />

to bring high-end professional compliance<br />

and internal audit in a practical manner. The<br />

team is composed of highly professional<br />

individuals with years of practical experience<br />

and different backgrounds. Innovation and<br />

business sensitivity has distinguished AID<br />

from others. Since its inception in 2014 the<br />

Company has become a renowned named<br />

in financial services and we are gaining<br />

momentum in gaming and cyber security<br />

audits. We are also developing other areas in<br />

compliance such as sport.<br />

<strong>MBR</strong>: How does technology influence and<br />

impacts compliance?<br />

48<br />

www.maltabusinessreview.net<br />

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