RiskUKAugust2017

Meet The
Security Company
This is the second
instalment of a new
series of articles for
the readers of Risk UK
in which we focus the
spotlight on NSIapproved
businesses
for the benefit of risk
and security managers
who purchase security
guarding as well as
systems-focused
solutions. Answering
our questions on this
occasion is Stephen
McComb, director of
Cobra Security
Risk UK: Can you briefly describe your
business’ activities and what you consider to
be your USP as an organisation?
Stephen McComb: Cobra Security is a security
services business based in Lisburn, Northern
Ireland that has been delivering tailored
security solutions to its client base throughout
the UK and Ireland since 1998.
We have a dedicated and experienced team
of security professionals on board whose
constituent members provide the following
services: key holding and alarm response, door
supervision, CCTV installation and monitoring,
corporate concierge solutions and a security
guard dogs/dog handling service.
As an organisation, Cobra Security has one
overarching goal: to protect our clients’ people,
customers and assets. We tailor a specific
security solution for the benefit of each of our
clients by listening to their requirements and
advising on how we can best meet their needs
while also adhering to budget.
This formula has led us to be trusted by a
wide range of clients, from individuals to SMEs
and on to some of the top brands and blue chip
companies in the UK, Northern Ireland and the
Republic of Ireland. We provide security
services for Government, councils, the
education, healthcare and construction sectors
and private commercial and industrial concerns.
Having been in operation since 1998, we’ve
developed a deep understanding of the security
issues impacting UK and Irish companies and
organisations on a daily basis. In turn, the
business has nurtured robust and bespoke
systems that allow us to respond both quickly
and effectively to situations that arise, ensuring
peace of mind for our customers at all times.
Risk UK: What do your clients value most
about the services you deliver?
Stephen McComb: Cobra Security is proud of
the security services it provides to each of its
clients and the bespoke solutions we offer
depending on their defined requirements.
Customer satisfaction is of the utmost
importance to us, with our main priority being
to ensure we provide the best service possible.
The company has always embraced the ethos
that its customers must receive reliability,
honesty and transparency at all times.
As stated, we tailor our security solutions to
fit each client’s requirements and budget and,
above all, we do what we say we’ll do in an
efficient and professional manner. Our clients
most certainly appreciate the personal service
Cobra Security offers them.
As company director, I value building longlasting
working relationships with every client.
I’m in constant and regular contact with our
client companies, whether it be by visiting
sites, meeting with their representatives faceto-face
or via the telephone, and am always
there should they need to speak with me. This
level of personal service runs throughout Cobra
Security’s management team and is instilled
within the whole organisation.
About the National Security Inspectorate
The National Security Inspectorate (NSI) is a wholly-independent, not-for-profit
company limited by guarantee and operates as a UKAS-accredited certification
body specialising in the security and fire safety sectors.
For over 40 years, the NSI has served to protect businesses, homeowners
and the general public alike, raising standards by providing robust and high
quality audits of both security and fire safety service providers.
Risk UK: How do you feel accreditations have
assisted your company?
Stephen McComb: Cobra Security has always
harboured an ethos of securing the most
important accreditations within the security
industry. For example, we’re a registered
business on the Security Industry Authority’s
(SIA) Approved Contractor Scheme (ACS) for the
provision of security guarding and key holding,
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