Waikato Business News September/October 2017

SEPTEMBER/OCTOBER 2017 VOLUME 25: ISSUE 9 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS 

Waikato’s 

new tourism 

‘gateway’ hailed 

The site of Perry Group’s 

Te Awa Lakes development. 

A billion dollar development in Horotiu 

featuring a water park, hotel complex and 

housing will inspire other tourism initiatives 

and create a whole new gateway to the city 

and region, according to Waikato’s tourism 

boss. 

By GEOFF TAYLOR 

Hamilton & Waikato 

Tourism chief executive 

Jason Dawson has 

hailed as “inspiring” Perry 

Group’s Te Awa Lakes development 

which took its first formal 

step last week when Perry 

Group lodged plans with Hamilton 

City Council. 

Perry Group plans to transform 

its former quarry site 

north of Hamilton into a mixed 

use development including a 

water theme park and residen- 

tial subdivision complete with 

other recreational, tourism and 

accommodation facilities. 

Mr Dawson said Te Awa 

Lakes will become the new 

gateway to the city and region, 

as well as a recreational hub 

connecting the new extension 

for the Te Awa Cycleway once 

the new river bridge opens next 

month. 

“You will be able to walk, 

run or cycle right up to the base 

of the Hakarimatas in Ngaruawahia. 

This development will 

inspire other tourism, transport 

and recreation experiences 

around the area, and create opportunities 

for Horotiu, Ngaruawahia 

and on the Waikato 

River.” 

Mr Dawson said Te Awa 

Lakes will be a welcome addition 

to the visitor attractions in 

Waikato. 

“As the bulk of our visitor 

expenditure comes from our 

domestic market - $1.08 billion 

for domestic compared to 

$366 million from international 

– creating more products and 

experiences for locals and our 

sub-regional market is vitally 

important.” 

Perry Group chairman Simon 

Perry also emphasised 

the opportunity to attract 

Aucklanders to the water park 

complex and the region, particularly 

with the Waikato Expressway 

nearing completion. 

“We have Hobbiton and 

Waitomo Caves but other than 

that a lot of tourists bypass 

Continued on page 4 

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WAIKATO BUSINESS NEWS September/October 2017 

3 

Greenhill Park an “exceptional” place to live 

No expense has been spared and nothing 

left to chance as a developer behind a 

huge new subdivision in the north-east of 

Hamilton ensures its residents enjoy an 

amenity that is second to none. 


Jon Webb, a director of 

Chedworth Properties, is 

progressively developing 

up to 2,000 sites across 136 

hectares in north east Hamilton 

known as Greenhill Park 

– Hamilton’s first medium density 

suburb. 

Housing on a range of property 

sizes is being constructed 

with the aim of attracting a 

diverse community of people. 

The real secret to Greenhill 

Park is the attention to detail 

and its high amenity. 

Jon and Chedworth Properties 

development manager 

Tony McLauchlan are extremely 

hands on when it comes to 

ensuring builders comply with 

detailed design guidelines and 

meet the requirements imposed 

by a design review committee. 

A linchpin of the suburb 

is commercial development 

Greenhill Park taking shape. 

which has already occurred at 

the Wairere Dr entrance to the 

subdivision. The housing in 

effect will surround the commercial 

area which already 

comprises a number of retail 

outlets and eateries as well as 

Lawrenson Group’s newest 

restaurant/bar to open later this 

year, a Radius Integrated Medical 

Centre, Villa Dental and 

Montessori Childcare. 

Another huge asset will 

be the pocket parks nestled 

amid the subdivision, featuring 

walkways and cycleways 

and including an international 

quality, uniquely designed 

playground, a fitness trail with 

seven fitness stations and a 

petanque court. The parkland 

also comprises environmentally 

sustainable stormwater solutions 

such as swales and wetlands, 

capable of coping with a 

100-year flood. 

Chedworth Properties has 

been one of Hamilton’s most 

significant developers, creating 

an estimated 5000 sites. Notable 

subdivisions include Chedworth, 

Fairview Downs, Sherwood 

Park, St James Park and 

Horsham Estate. Chedworth 

Properties has worked alongside 

Tainui Group Holdings in 

its development of the Ruakura 

Inland Port to plan its latest 

addition to Hamilton, Greenhill 

Park. 

“We have owned this land 

for a long time and it was really 

important for us that it was 

going to be a really good subdivision,” 

says Jon. “The best it 

could possibly be.” 

Tony says Greenhill Park 

is pitched as a mid-market 

subdivision for buyers in the 

$600,000 and $750,000 market. 

Section sizes will range 

between 300 square metres to 

600 square metres. The range 

of section sizes means it can attract 

everyone from first home 

buyers to retirees. 

“It means we are attracting 

a diverse community of people 

instead of just one segment of 

the community – that is one of 

the great things Greenhill Park 

provides,” he says. 

“Smaller section sizes mean 

we need to have better shared 

amenity,” he says which is why 

so much effort has gone into 

creating the environment. 

See Chedworth Properties 

feature, page 36 

Chedworth Properties development 

manager Tony McLauchlan and 

director Jon Webb at Greenhill Park. 

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Waikato’s new tourism 

‘gateway’ hailed 

From page 1 

Hamilton. We want them to 

come here and stay and this 

could be a hub from where 

they venture out to those highlights 

plus other attractions in 

Hamilton.” 

“Our vision for the site is to 

create a gateway to Hamilton 

that will create a destination for 

visitors, help address the city’s 

housing needs, and strengthen 

our connection to our river,” 

he said. 

Perry Group has submitted a 

rezoning request to the Hamilton 

City Council which on September 

21 accepted the request, 

allowing the plan to go through 

a resource consent hearing process. 

This is a five-year, 

billion-dollar vision, 

and we think it’s the 

right move for our city 

as it continues to grow. 

The site bordered by the 

Waikato River and the Waikato 

Expressway is currently zoned 

for industrial use and the submission 

requests rezoning the 

62 hectares of land to medium 

density residential and major 

facilities zoning. 

Perry Group plans a mix 

of 850 single family homes, 

terraced accommodation and 

apartments set within lakes and 

green spaces. Mr Perry said 

New Zealand housing trends 

show households are declining 

in number, while there is a significant 

affordability issue. 

“We are looking at a master 

plan for medium density terraced 

housing that reduces the 

cost of the land footprint but 

still gives you the opportunity 

to buy a high quality home,” 

he said. 

The water theme park 

would work well alongside 

housing. 

“People like to look over 

water and they also like to see 

a bit of activity there so it’s 

about trying to combine those 

element together. The complex 

will offer nice views for both 

residential and tourist accommodation.” 

Mr Perry said the plan is to 

create a wake park incorporating 

a circuit – the first in the 

country. The wake park would 

probably be complemented by 

an aquatic park with a number 

of bouncy castle type elements 

aimed more at families. 

The park could also feature 

beach areas and a tower climbing 

structure with dozens of obstacles 

to be navigated. 

Perry Group is also considered 

adding ziplines and 

golf activities to the mix. Bike 

park facilities will be available 

which will link Te Awa Lakes 

to the river ride as well as Hakirimata 

Summit Track. Perry 

Group is also looking at various 

food and cultural tourism 

attractions and has had initial 

discussions with the Maori 

King’s office about possible 

opportunities afforded by the 

close proximity of the Waikato 

River to celebrate the Kiingitanga 

movement. 

Accommodation facilities 

are an important part of the Te 

Awa Lakes plan. 

“We see Te Awa Lakes as 

an opportunity to put at least 

one or two quality hotel products 

in place and potentially 

more backpacking lodge style 

accommodation as well,” said 

Mr Perry. 

Perry Group has a 65-year 

history in the Waikato, including 

as a founding promoter of 

the iconic Te Awa River Ride 

through the Brian Perry Charitable 

Trust. The Te Awa Lakes 

project plans to link closely 

with the popular river ride, 

which will shortly include a 

bridge to link Horotiu with 

Ngaruawahia and the Hakarimata 

scenic reserve. 

“It will be a half hour cycle 

ride from Te Awa Lakes to the 

Hakarimata reserve, we see it 

as a great opportunity for residents 

to live, work, and play all 

in one area,” said Mr Perry. 

Perry Group chief executive 

Richard Coventry said Perry’s 

Hamilton & Waikato 

Tourism chief executive 

Jason Dawson. 

Perry Group chairman 

Simon Perry. 

is in a unique position with its 

site where it can “really move 

at speed to get results for the 

region.” 

“This is a five-year, billion-dollar 

vision, and we think 

it’s the right move for our city 

as it continues to grow.” 

He said that the alternative 

use for the site under its current 

zoning was big-box industrial 

activity. 

“We don’t think that’s right 

for a riverside location of such 

Hakirimata Summit Track which 

would link with Te Awa Lakes. 

importance to our city,” he 

said. 

Mr Coventry confirmed that 

the company is in a position to 

begin construction as early as 

October this year, pending the 

outcome of the plan change 

process. 

He said Perry’s also plan to 

lodge a Special Housing Area 

submission with the council to 

run parallel to the Plan Change. 

This may offer an avenue to 

begin Te Awa Lakes’ construction 

sooner and deliver much 

needed housing to the market. 

“Te Awa Lakes is something 

we’ve been thinking about for 

a long time – we want to create 

a real sense of arrival in 

Hamilton that demonstrates our 

river is at the heart of our identity. 

We’re excited to be at the 

stage where we can share more 

information and vision with the 

public and with Council and 

hopefully get started as soon 

as possible,” said Mr Coventry. 

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5 

Ten-Year-Plan decisions 

‘critical’ for Hamilton’s future 

Mayor Andrew King says decisions made in 

coming weeks and months will define the 

future of the city. 

In a matter of weeks Hamilton 

City Council considers 

the draft 10-Year Plan budget 

for the city and faces a number 

of key decisions. 

Population and economic 

growth in Hamilton has been 

strong and most indicators of 

spending and investment have 

also continued to expand. Mayor 

King says this brings challenges 

the city must sort out 

through the 10-Year-Plan process. 

“Investment in Hamilton 

is bringing great opportunities 

but it means we need to review 

our financial strategy. Our base 

operating costs are underfunded 

by millions of dollars every 

year. We have to address this,” 

says Mayor King. 

“We already know Hamilton’s 

rates are significantly lower 

than those of other growth 

councils in New Zealand, and 

lower than our neighbouring 

Waikato councils.” 

Mayor King says Hamilton’s 

financial strategy was right at 

the time, but the city is in a different 

economic environment. 

“Our previous financial 

strategy was set during the global 

financial crisis, a time of low 

growth. Accelerated growth 

means we need to be aware of 

what’s changed in the past six 

years, and what new opportunities 

we have. 

“The Government’s Housing 

Infrastructure Fund is an interest-free 

loan that could save us 

millions of dollars and I believe 

it’s one way, probably the only 

way, we can open up the areas 

we need for growth without a 

large impact on existing ratepayers. 

“Managing growth is not just 

about building more houses and 

new infrastructure. It’s about 

understanding how growth affects 

the facilities and services 

we already have. If we don’t 

spend wisely on growth now it’s 

going to cost us more later.” 

Mayor King says the draft 

budget is being built on three 

concepts: growth paying for 

growth, everyday costs of maintaining 

the city being met from 

everyday revenue, and options 

for funding for new projects. 

“Targeted rates for transport 

improvements and new community 

facilities are among 

the options we are looking at. 

This would mean that money 

is ring-fenced for those projects 

and the community can clearly 

see the priorities and where the 

money is going,” Mayor King 

says. 

“This process is about looking 

at every option to make the 

Hamilton Mayor Andrew King. 

right choices for our city. We’re 

doing a lot of work to prepare 

a thorough draft budget for 

councillors to discuss. There’s 

no doubt the council and our 

community have some big decisions 

to make in the next few 

months.” 

The draft budget will be 

considered by the council on 19 

October, and will be the result 

of thousands of hours of work 

to review council’s assets, services, 

facilities and financial 

structures. 

Further council budget 

meetings, community consultation 

and hearings will be held 

before the 10-Year Plan is finalised 

next year. 

Leading property services company 

expands to meet market needs 

Veros Property Services 

has announced the addition 

of new services 

and team members to meet the 

growing need for global expertise 

in the property services 

market. 

Founding Director Peter 

Williams recently announced 

the addition of project management 

to their suite of services. 

“This additional service means 

we have comprehensive experience 

across all sectors of the 

property market from negotiating 

leases to finding new premises, 

constructing a building 

or delivering new residential 

communities. What we effectively 

have is a team of leading 

property experts who work 

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With offices in Tauranga, 

Hamilton and Rotorua, Veros 

undertakes projects across the 

North Island and Peter says 

their offerings are unique. “Every 

member of our team has 

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They have worked extensively 

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With a track record for 

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and complex projects. “Our 

technical knowledge, local 

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experience allow us to deliver 

specialised services across the 

entire property life cycle,” says 

Peter. 

A recent return to the team 

is Morgan Jones who has taken 

up the role as Managing Director. 

Morgan works across the 

Waikato and Bay of Plenty and 

has experience working with 

some of Australia’s largest listed 

and privately owned property 

development companies including 

Stockland, Lendlease, 

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Microsoft Office 365, 

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Three basic tips for Cyber security 

Continually evolving cyber 

security threats are 

a nightmare for business 

owners. 

Ransomware 

Lately one form of cyber-threat 

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havoc with businesses and organisations 

world-wide. 

Ransomware works by encrypting 

your files. A ransom 

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your money. 

Ransomware generally arrives 

in email as an attachment 

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downloads, websites and advertising 

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What can you do? 

1 Staff education is the best 

defence. 

In every case our office has 

seen, the ransomware package 

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- Three years ago, (the olden 

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Not to a shared drive, as 

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IT BUSINESS SOLUTIONS 

WAIKATO BUSINESS NEWS September/October 2017 7 

Awards double whammy 

Company-X was recognised, and 

recognises innovators at awards. 

Waikato software specialist 

Company-X 

has been named a 

finalist in another two awards. 

The Hamilton company 

heard it was in contention 

for the Westpac Waikato 

Business Awards Global 

Operator Award at the finalist 

announcement evening at the 

Gallagher of Performing Arts 

Centre, University of Waikato, 

on September 20. Developer 

Schalk Bower received the 

company’s finalist certificate 

as it was also named a finalist 

in the Independent Software 

Vendor’s Homegrown 

Innovators category of the 

2017 Reseller News ICT 

Awards. 

We offered to sponsor 

the innovation 

category of the 

Westpac Waikato 

Business Awards. 

Company-X directors 

David Hallett and Jeremy 

Hughes, who formed the company 

in 2012 growing it to 

around 40 staff now, were 

thrilled the company was in the 

Innovation Award. 

Habitat for Humanity, Tag 

I.T. Technologies and Virbac 

NZ were named contenders for 

the Company-X accolade during 

the finalist evening. 

Habitat for Humanity 

Central North Island’s Home 

Repair Programme, known as 

A Brush With Kindness, got 

noticed by the judges. 

The programme helps low 

income families get back on 

track with their home maintenance. 

For affordable repayments 

to the home owner, Habitat 

for Humanity carries out most 

urgent home repair projects, 

such as fixing a leaky roof, 

painting the outside or renovating 

a bathroom or kitchen. 

Projects may also involve creating 

a more suitable place 

for the occupants when life 

situations have changed, such 

as building a wheelchair ramp 

or installing bathroom aids for 

less mobile people. 

Tag I.T. Technologies’ 

Yardmaster HALO Supersmart 

Dairy Farm Effluent 

Monitoring and Control 

System is also in the running 

for the Company-X award. 

The HALO system, from 

the Hamilton business, uses 

state of the art hardware and 

software to run systems tailored 

to farms’ specific needs. 

They set up a data hub in 

the most practical location 

on the property and connect 

the range of sensors needed 

to meet farm requirements. 

Solar powered or mains powrunning 

for two more awards. 

“We won the Services 

Exporter of the Year award, 

open to businesses with export 

revenue of up to $10 million, 

at the 2017 Air New Zealand 

Cargo ExportNZ Awards in 

June,” Hallett said. 

Earlier in the year the 

Company-X developed One 

Network Road Classification 

Performance Measures 

Reporting Tool won the 2017 

Roading Asset Management 

Innovation Award at the Road 

Infrastructure Management 

Forum. 

The Westpac Waikato 

Business Awards Global 

Operator Award recognises 

organisations that successfully 

work within, and capture the 

benefits of the global market, 

demonstrating outstanding 

international trade achievements 

and sustainable growth 

and results. 

Reseller News Homegrown 

Innovator awards highlight 

local excellence and ingenuity 

on a national level, recognising 

companies which have 

established their businesses 

domestically as start-ups. 

Company-X is also sponsoring 

this year’s Innovation 

Award for the Waikato. 

A humanitarian organisation 

and two agricultural 

businesses are vying for 

the inaugural Company-X 

ered and with both mobile and 

internet connectivity options, 

HALO can work anywhere, 

any time. 

Water monitoring, milk 

management, effluent control 

and weather information are 

simple to set up and operate. 

The system can monitor 

and control the whole farm, 

or start with just one part and 

add to it as the farm’s requirements 

change. The HALO 

Farm System is designed to 

expand with the farm. 

Virbac, also Hamilton 

based, was selected as a finalist 

for its Choose Black campaign 

developed to showcase 

its extensive range of mastitis 

treatments. Developed, trialed 

and made in New Zealand for 

local conditions, options for 

treatment include: intramammary, 

injection, extended and 

combination therapies. 

“We at Company-X decided 

we wanted to recognise 

Waikato organisations that 

have enhanced their success 

through innovation, both in 

thinking and implementing of 

an idea,” said Hallett. 

“So, we offered to sponsor 

the innovation category of 

the Westpac Waikato Business 

Awards,” added Hughes. 

An innovation can be in a 

product, service, technology 

or process. 

The winner of the 

Company-X award will be 

announced on November 3, 

alongside other winners, at 

the Westpac Waikato Business 

Awards Gala Dinner. 

PROUD: Company-X's Arno van Niekerk with finalist Habitat for 

Humanity's Nathan Collins and Waikato Chamber of Commerce 

chairman Terry Wilson. 

HONOURED: Company-X's Schalk Bower, finalist Virbac's Paul 

Gibson and Company-X's Arno van Niekerk. 

THRILLED: Company-X's Schalk Bower, finalist Tag I.T.'s Russell 

Gibbs and Company-X's Arno van Niekerk.


When self-promotion turns into egomania 

When your business is just you, promoting 

your business is pretty much about blowing 

your own trumpet. For many of us, that’s 

an uncomfortable prospect. 

I’m happy waffling on 

about what my little business 

can do if it’s through 

the protective veil of an article 

like this or even, at a push, in 

a formal proposal. But coming 

up with a marketing message 

that doesn’t make me sound 

like a complete egomaniac is 

another story altogether. Probably 

should have considered 

this before I went solo...? 

My high school motto 

translated as something like 

‘before honour is humility’. 

I didn’t think it struck home 

with me at the time but I did 

somehow emerge as someone 

who is often hamstrung by 

modesty. Self-esteem certainly 

is a commodity to be nurtured. 

Over recent years (probably 

because I’m getting a bit 

old) these sentiments have 

been magnified by working 

with some incredibly smart 

young New Zealanders who 

seem to radiate confidence in 

their own abilities. It took me 

far too long to realise that this 

is often just as much a façade 

for them as it is for many of 

the rest of us. 

I confess, I’m slightly in 

awe of those bright young 

things who can quickly reassure 

you of knowledge and 

capability beyond their years. 

And with many, that self-confidence 

is absolutely justified. 

So, I guess that brings us to 

what I see as one of the most 

important decisions for any 

small business – defining your 

brand and building an authentic 

story around it. 

If you genuinely are the 

first or longest established, the 

largest or the only one locally, 

feel free to herald that fact. 

There’s a difference between 

telling people about a clear 

point of difference and an arrogant 

boast. 

Advertising Standards 

takes a dim view of the use 

of words like ‘best’ and my 

feeling is that, thankfully, 

most Kiwis do too. I’ve noticed 

that, in consultancy and 

professional services, ‘best’ 

gets bandied around with little 

substance, particularly in areas 

that relate to new technologies 

and concepts that are out 

of the comfort zone of most 

customers. If you say you’re 

the ‘best’ or call yourself a 

‘guru’, it is simple: prove it, 

honey. 

Good service and positive 

working relationships are 

crucial aspects of what helps 

great brands thrive. But it’s 

TELLING YOUR STORY 

> BY VICKI JONES 

Vicki Jones is director of Dugmore Jones, Hamilton-based marketing 

management consultancy. Email vicki@dugmorejones.co.nz 

not exactly sexy marketing, is 

it. We all claim to be terribly 

nice people, of course. We all 

say we put our customers first 

and become part of their team 

– one big happy family. 

For most organisations, 

marketing based on the soft 

skills can sound just that, soft. 

And frankly, shouldn’t it be a 

given anyway? I guess that, 

because the disappointing reality 

is that prioritising client 

relationships is not always a 

given, it’s often worth a mention, 

so long as your behaviour 

lives up to that brand promise. 

Trumpets don’t 

always need to roar. 

Soft hugs don’t 

necessarily need to 

be exchanged. But 

whatever you do, do 

it because it’s right 

for your brand... 

If you don’t focus on your 

undoubtable brilliance, or 

what an all-round good bloke 

you are, it comes back down 

to the offer. Most Kiwis like 

facts, no messing – what 

am I going to get for my investment. 

Even for those for 

whom the emotive factors are 

a driver in decision making, 

customers still deserve clarity 

in what it is you can do for 

them. 

For those of you lucky 

enough to be selling a prod- 

uct, I’m almost jealous. You 

have lots of facts to tell your 

customers and can balance out 

talking about features with 

benefits to tug at the heart 

strings. 

For those of us selling advice, 

the intangibility brings 

up different challenges. Exactly 

what a client gets from 

us is different with every organisation. 

And if not, we’re 

doing probably it wrong. That 

means our own marketing 

risks being based around generalised 

concepts and we’re 

reliant on successful projects 

to support our story. 

If you’re operating in a 

busy market which is lacking 

differentiation between you 

and your competitors, it may 

be a struggle to find a point of 

difference to focus on in your 

marketing and communications. 

Sometimes that’s just 

life. In many cases, particularly 

in professional services, 

the differences might be quite 

subtle. 

The way you tell your 

story can, in itself, create 

your uniqueness. Perhaps it’s 

in the language you use, an 

eye-catching design approach, 

the causes you support or the 

company you keep. 

Trumpets don’t always 

need to roar. Soft hugs don’t 

necessarily need to be exchanged. 

But whatever you 

do, do it because it’s right for 

your brand, genuine and sustainable. 

You need to be able 

to sleep at night. 

So, as I finalise the wording 

for my own marketing materials, 

I realise I can’t go with 

something like “I’ve been doing 

this a while and I kinda get 

it.” Or can I? 

Employer fights back 

Western Institute of Technology at Taranaki v Parr 

For many years employers 

felt powerless to push 

back with employees 

who were out of line but there 

is an increasing number of employers 

who are taking action 

against ex-employees who are 

causing harm. 

There are two significant 

cases working their way 

through the courts currently. 

One is Crimson Consulting 

Limited v Berry which bought 

a competitor business and employed 

the owner who subsequently 

resigned and went to 

another competitor. They are 

seeking to impose a restraint 

of trade and are seeking damages 

and are currently working 

through the Employment 

Court with a series of hearings, 

initially over confidentiality 

of information. A second spat 

between ITE v ALA (publication 

of the names is prohibited) 

has been to the Court of 

Appeal and Supreme Court 

and is back in the Employ- 

ment Court. Ex-employee ITE 

published a series of Youtube 

videos and Facebook posts that 

were critical of the employer 

and breached the Court’s 

non-publication orders. The 

Employment Court has had 

two hearings dealing with an 

application to direct the removal 

of the on-line material and is 

now addressing the breaches of 

the earlier judgements. 

This story of Mrs Angela 

Parr and Western Institute of 

Technology (WITT) is a more 

succinct episode. Mrs Parr 

was the personal assistant to 

the chief executive at WITT 

and therefore had access to 

the most sensitive information 

about the organisation. She left 

the organisation in 2013 and 

reached a settlement for a personal 

grievance which stated, 

as most agreements do, “Mrs 

Parr will not make any negative 

or disparaging statement 

publicly about WITT or any of 

its officers or employees… Mrs 

Parr also acknowledges that if 

she breaches this clause…she 

may be liable to penalties and 

compensation.” 

In February 2016 (two years 

after signing the settlement) 

a letter was sent to the Minister 

for Tertiary Education and 

the Shadow Minister raising a 

number of issues about WITT 

that were described as of grave 

concern to so many who were 

at present unable to speak or 

take action due to confidentiality 

agreements and ongoing 

court cases. The letter was 

signed by F Jacks. A further 

letter by the same person was 

sent in May to the Minister, the 

TSB Community Trust and the 

Bishop’s Action Foundation referring 

to the earlier letter and 

disparaging the chair of WITT 

who was associated with both 

recipient organisations. 

The letter was sent in a 

hand written envelope and 

when shown to the CEO she 

thought the writing was familiar, 

checked Mrs Parr’s personal 

file and thought she found a 

match. Samples of handwriting 

were sent to two experts for 

assessment and the experts 

concluded they were probably 

from the same person. WITT 

then sent the documents to the 

senior document examiner at 

the Police National Headquarters 

who concluded they were 

from the same person, Mrs 

Parr. 

Mrs Parr was approached 

by WITT and told to desist. 

She denied being the author 

of the documents so WITT approached 

the Employment Authority 

seeking a direction that 

Parr not breach the settlement 

again and seeking penalties for 

the breach. 

The first step in this process 

was to determine if the letters 

HR AND THE LAW 

> BY ANNE AITKEN 

Anne Aitken, HR Professional | Email: anne@anneaitken.co.nz 

breached the term of no disparaging 

comments. Not only 

did the Authority conclude that 

some of the comments were 

disparaging, so did Mrs Parr. 

Through a process of deduction, 

the Authority concluded 

that because of the content 

cross referencing, the letters 

had to have been written by the 

same person, Mrs Parr was the 

person who wrote one of the 

letters, therefore she was the 

person who wrote all of them. 

WITT was successful in 

having a further order of compliance 

issued and was awarded 

penalties of $6000 from a 

possible maximum of $20,000 

($10,000 for each breach). The 

issue of the level of costs Mrs 

Parr would be required to pay 

WITT was reserved, but there 

would be an expectation of a 

significant contribution. The 

decision also reinforced that 

the agreement not to make 

disparaging comments did not 

expire. 

The cost of this exercise for 

WITT would be substantial but 

it was unavoidable to stop the 

continuing damaging actions 

of a disaffected ex-employee 

who had been in such a trusted 

position. 

It is unusual these days for 

disparaging material to be sent 

by post, most of it is being done 

on-line like with ITE v ALA. It 

has far wider reach and the potential 

to go viral so employers 

are forced into taking action to 

address it rather than letting 

some grumpy sod mutter into 

their beer and anyone who 

would listen, as would have 

happened in the past.


9 

Search begins for new 

Momentum Waikato CEO 

Momentum Waikato Community 

Foundation is seeking a new chief 

executive following news that founding 

boss Cheryl Reynolds is stepping down 

after four years in the role. 

The organisation is seeking 

a new leader to take 

over the reins from Ms 

Reynolds, who will be leaving 

at the end of the year to establish 

a new philanthropic startup 

venture in 2018. 

“It has been an honour to 

serve my community and be 

part of such a game-changing 

organisation from the outset,” 

I am hoping that 

my next project 

will lead to a new 

funding stream for 

Momentum Waikato, 

and other highimpact 

charities 

says Ms Reynolds. “When I 

arrived at Momentum Waikato 

four years ago I was given 

a mandate to build an organisation 

that can achieve intergenerational, 

transformative 

change. Working with my 

trustees we have set out to 

achieve a better Waikato for 

everyone, forever.” 

Starting with that mandate, 

Ms Reynolds met with 

the founding donors and Momentum 

Waikato Community 

Foundation trustees to understand 

their vision for the region. 

“I asked ‘how can we as 

a community, with the limited 

resources we have, make the 

greatest impact, and what does 

success look like,” she says. 

“My job has been to lay 

the foundations for an organisation 

that will grow significantly 

over time and serve our 

donors and community in perpetuity. 

I’ve always thought 

New boss for SODA 

Erin Wansbrough has 

been appointed chief 

executive of business 

founder incubator SODA Inc 

and will join the organisation 

in October. Erin has a passion 

for entrepreneurship and 

brings a depth of business 

experience and knowledge of 

commercialisation. 

Most recently Erin was 

vice-president, business development 

at Adherium, a 

New Zealand digital health 

business addressing the problem 

of adherence to prescription 

medicine through the 

commercialisation of digital 

health technologies. 

SODA Inc chairman Graham 

Gaylard, who announced 

the chief executive appointment 

to clients and staff this 

week, says he’s delighted to 

have Erin on board. 

“Erin has great depth and 

knowledge about business innovation 

and commercialisation. 

SODA Inc has been going 

from strength to strength 

over the past year and we 

believe Erin’s connections, 

experience and drive will help 

take SODA Inc to the next level,” 

says Graham. 

Erin’s experience in business 

innovation includes having 

previously worked for 

Callaghan Innovation and 

the Ministry of Business, Innovation 

and Employment 

(MBIE). There, she had the 

opportunity to complete 

both the Entrepreneurship 

Development Program and 

the Regional Entrepreneurship 

Acceleration Program 

at Massachusetts Institute of 

Technology – Sloan School 

of Management. She has also 

held senior management roles 

within Auckland UniServices, 

IMBcom, Genesis R&D Corporation, 

GlaxoSmithKline, 

AstraZeneca and Life Technologies. 

She also holds a 

Masters of Science and a Post 

New SODA Inc chief executive Erin Wansbrough. 

Graduate Diploma in Business 

Administration. 

Erin says she is looking 

forward to continuing on the 

strong relationships SODA 

Inc has with its clients, business 

growth advisors and partners. 

"My passion is in assisting 

entrepreneurs to build 

successful companies and to 

provide them with opportunities 

in industry, network development, 

education and investment. 

The team at SODA 

Inc has been instrumental in 

growing and strengthening 

businesses throughout New 

Zealand and it will be a privilege 

to be able to lead an organisation 

that understands 

the growing pains, grit and 

perspiration required in the 

pursuit of business success.” 

SODA Inc works with 

founders from all industry 

sectors because it believes 

good ideas and opportunities 

can be found anywhere. It 

matches expert advisors with 

founders to support them in 

building and growing a business 

around their goals. 

With headquarters in Wintec 

House in Hamilton, SODA 

Inc operates part-time, remote 

and customised incubation 

programmes for clients located 

throughout New Zealand, 

giving founders the flexibility 

to work within their local 

start-up ecosystem. 

about the future people working 

at Momentum Waikato 

and of the generations of 

children to come in 100 years’ 

time or 300 years’ time. In 

building the foundation we’ve 

had a long-term vision for an 

organisation that will serve – 

and have impact – for a very 

long time,” says Ms Reynolds. 

Over the past 25 years, 

Ms Reynolds has been chief 

executive at six public organisations 

and she was the 

founding CEO of SODA Inc 

for four years prior to starting 

at Momentum Waikato. As an 

entrepreneur and innovator, 

Momentum Waikato was the 

eleventh startup Ms Reynolds 

has built. 

She cites the Vital Impact 

Programme – an innovative 

change-making system – as 

something she is particularly 

proud of. “It delivers on both 

our founding donor’s and our 

community’s wishes for transformational 

intergenerational 

change, and that is something 

I find very rewarding,” says 

Ms Reynolds. 

The new Waikato Regional 

Theatre is also a major highlight, 

says Ms Reynolds. In 

August a feasibility report recommended 

the development 

of a 1100-seat theatre, shared 

public spaces and a public art 

gallery, to be located at the 

old Hamilton Hotel site on 

Victoria Street. The proposed 

theatre will replace Founders 

Theatre – which closed for 

safety reasons in March 2016 

– and is currently before Hamilton 

City Council and others 

for funding approval. “It’s 

going to be a thriving creative 

precinct for the people of 

Hamilton and the Waikato and 

will reshape the CBD,” says 

Ms Reynolds. 

She has thanked the Momentum 

Waikato team who 

“are incredible, dedicated 

and do an amazing job” 

and the donors “who are the 

change-makers – their generosity 

is making a real difference 

for our community”. 

Her next project will see 

Ms Reynolds working from 

Raglan on her 12th startup, 

which she hopes will become 

“a global digital platform for 

generosity”. However her 

support of Momentum Waikato 

will be ongoing as a donor 

to the organisation. “I am hoping 

that my next project will 

lead to a new funding stream 

for Momentum Waikato, and 

other high-impact charities,” 

she says. 

Leonard Gardner, chairman 

of the Momentum Waikato 

Community Foundation, 

says Ms Reynolds has been 

a knowledgeable, inspiring 

30430 

Outgoing Momentum Waikato chief 

executive Cheryl Reynolds. 

www.braemarhospital.co.nz 

24 Ohaupo Road, Hamilton 

Phone: 07 843 1899 

All health insurers accepted 

Because Braemar is owned by a charitable trust, we reinvest 

any surplus back into the hospital to stay at the forefront of 

surgical innovation. 

Excellence means Braemar 

and generous leader – and has 

contributed greatly to both the 

Foundation and the region. 

“With her experience and vision 

she has led Momentum 

Waikato through its first four 

years and we’ve been incredibly 

lucky to have her passion 

and guiding hand leading the 

team. We are lucky that she 

remains committed to the 

Waikato region and to supporting 

Momentum Waikato 

through her new venture,” Mr 

Gardner says. 

With Ms Reynolds’ departure 

at the end of 2017 Momentum 

Waikato is now calling 

for expressions of interest 

in the CEO role. 

Mr Gardner is looking forward 

to the search for a new 

chief executive, and for the 

passion and vision they too 

will bring to the role. “It’s an 

exciting organisation to be 

part of, and an exciting time to 

be contributing to the future of 

Hamilton City and the Waikato 

region,” he says. 

Those who are interested 

in finding out more about the 

CEO opportunity should look 

on Seek.co.nz


From the editor 

General elections breed 

uncertainty for business 

and September 23 

and the ensuing hangover that 

will follow it is no exception. 

A National-led Government is 

most likely but even so, coalition 

negotiations involving 

Winston Peters seem likely to 

move at glacial pace. Such distractions 

may be mildly entertaining 

for a time but they are 

never enjoyable for the business 

community. 

Just as well then that the 

Waikato business scene is ticking 

over in its own right. Every 

month this publication carries 

uplifting stories of Waikato developments, 

usually featuring 

multi-million investments. 

Few better examples than 

in the September/October edition 

where we showcase Perry 

Group’s potentially billion dollar 

investment in a water park 

and residential subdivision at 

its former quarry site in Horotiu. 

If Perry Group can get 

through the planning hurdles, 

Te Awa Lakes has the potential 

to be a massive tourist attraction 

at the gateway to the city. 

Congratulations to Simon Perry 

and his team for their vision. 

Not too many kilometres 

away in Rototuna, Jon Webb 

has shown the same spirit of 

endeavour with Chedworth 

Properties’ Greenhill Park residential 

development. This is a 

company so determined to ensure 

great amenity in the subdivision, 

they were prepared 

to spend about $15 million 

undergrounding power lines 

to get rid of ugly transmission 

towers. 

Both Te Awa Lakes and 

Greenhill Park have similarities 

in that they represent a 

new wave of medium density 

developments where developers 

place great stock in ensuring 

high amenity value for the 

residents. 

September is also a month 

for celebration as Waikato 

Business News features coverage 

of Hamilton Central’s 

new-look CBD Celebration 

Awards at Riverbank Lane. 

Congratulations to general 

manager Vanessa Williams 

and the board for revamping 

the awards in such sensational 

fashion. 

Lastly, Waikato Business 

News salutes finalists in the 

Westpac Waikato Business 

Awards who were announced 

at a function at The Gallagher 

Academy of Performing Arts 

Centre. We await November’s 

awards ceremony with anticipation. 

Geoff Taylor 

Editor 

MONTHLY POLL 

Vote and win 

Sponsored by the Helm Bar 

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This month’s poll 

Before Labour backed down, one of its proposals during the 

election campaign was to look at introducing a Capital Gains Tax 

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Vote on the WBN website (www.wbn.co.nz) and fill in the entry 

form to be in to win a meal voucher for two at The Helm Bar & 

Kitchen. Voting closes Monday October 24. 

Last month’s results 

Will Jacinda’s wow factor win the day? 

Well the election results are well known now and as WBN readers 

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For more information contact the team today at 

info@wbn.co.nz or 07 838 1333 

Business News

WAIKATO BUSINESS NEWS August/ September 2017 

11 

Frank 

has your 

back 

Frank 

has your 

back 

A simple multi-plug was thought to have started the fire which 

A swept simple through multi-plug the Te was Rapa thought dry-cleaning to have and started laundry the fire business which 

swept just on through three years the Te ago. Rapa dry-cleaning and laundry business 

just on three years ago. 

Rae & Warren from Apparelmaster Waikato Limited were 

Rae called & on Warren a winter’s from Apparelmaster evening by their Waikato security Limited service were who 

called thought on there a winter’s was an evening intruder by in their security premises. service who 

thought there was an intruder in the premises. 

When they got to the scene, they were joined by seven 

When fire crews they from got Hamilton the scene, and they Ngaruawahia, were joined and by although seven 

fire the crews blaze was from out Hamilton in no time, and Ngaruawahia, their building, plant and although and 

the machinery blaze was was out gutted in no and time, their their future, building, uncertain. plant and 

machinery was gutted and their future, uncertain. 

Research conducted by loss and risk management 

Research expert Prof. conducted Allan Manning by loss shows and risk that management 

50% of 

expert businesses Prof. fail Allan within Manning 2 years shows of a major that 50% catastrophe, of 

businesses even when the fail within business 2 years is insured. of a major Fortunately catastrophe, for Rae 

even and Warren when the business is was insured. insured, Fortunately through for Frank Rae 

and Risk Warren Management. the business was insured, through Frank 

Risk Management. 

“From the outset, we knew Frank had our 

“From back, the and outset, does we to this knew day” Frank said had Rae. our 

back, and does to this day” said Rae. 

It was a major process starting the business 

It almost was a from major scratch process again starting – but the three business years later 

almost Apparelmaster from scratch are not again only – back but three in business, years later but are 

Apparelmaster doing better than are ever. not only They back even in took business, the opportunity but are 

doing better than ever. They even took the opportunity 

to fast track their ten-year plan for plant and automation 

to upgrades fast track during their the ten-year rebuild. plan for plant and automation 

upgrades during the rebuild. 

“It was not an experience that we would ever want to 

“It repeat.” was not Apparelmaster’s an experience GM that Clark we would Massey ever said, want when to 

repeat.” asked what Apparelmaster’s advice they would GM Clark provide Massey to someone said, when 

asked starting what out in advice business they with would regard provide to insurance to someone and 

starting disaster out recovery in business planning. with Clark regard recommended to insurance and “... 

disaster choosing recovery an experienced planning. broker Clark that recommended will get involved “... 

choosing the claim, an and experienced go into bat broker for you.”, that will and get to involved “...form 

in relationships the claim, and within go your into industry, bat for you.”, so that and you to “...form have a 

relationships sister company within to rely your on industry, the event so that of a you disaster.” have a 

sister company to rely on in the event of a disaster.” 

Recently, Frank & Apparelmaster Waikato received 

Recently, the Phoenix Frank Award, & Apparelmaster from Australasia’s Waikato largest received risk 

the management Phoenix Award, and insurance from Australasia’s consultancy, largest LMI risk Group. 

management The Phoenix Award and insurance recognises consultancy, those businesses LMI Group. that 

The had Phoenix the management Award recognises skill and tenacity, those businesses to not only that 

had survive, the management but to flourish skill following and tenacity, such loss to and not only disruption. 

survive, but to flourish following such loss and disruption. 

Frank reports to you. Not New York. 

Frank reports to you. Not New York. 

frankrisk.co.nz 

frankrisk.co.nz


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13 

Waterworld and Library work approved 

Two long-awaited Hamilton assets are soon 

to undergo major renovation work following 

Hamilton City Council decisions. 

Refurbishment of Hamilton’s 

Waterworld swimming 

complex will begin 

in February 2018. 

Hamilton City Council has 

agreed to bring forward $5.7 

million in 10-Year Plan funding 

to undertake a range of essential 

repairs and upgrades at 

the 40-year-old facility. 

The total cost of the refurbishment 

is $10.72 million. 

Condition assessments revealed 

numerous pieces of 

essential filtration, water supply, 

pipes and air conditioning 

equipment have reached the 

end of their useful lives and replacement 

has been identified 

as fundamental for the continued 

safe operation of the pools. 

Cosmetic issues relating to 

the facility’s flooring (in some 

areas) and ceiling have also 

been cause for concern, says 

community development and 

leisure manager Debbie Lascelles. 

Hamilton Pools’ staff have 

been working with an international 

consultancy firm to plan 

for the refurbishment for about 

18 months, and now identified 

the refurbishment as urgent and 

essential, says Ms Lascelles. 

“We’ve been carefully 

managing our pool for several 

years, and we’ve now reached 

the point where we must fix 

it up to keep it running,” she 

says. 

The work is scheduled to 

begin in February 2018, and 

much of the investment will go 

into staff-only plant and machinery 

areas of the facility, or 

into assets such as lights and air 

conditioning systems. 

The scale of the refurbishment 

job will require a 

five-month temporary closure 

of Waterworld’s 25-metre, 

50-metre, toddlers and dive 

pools. 

Learn to Swim classes and 

group fitness sessions will continue 

during the refurbishment, 

and customers will still have 

access to the facility’s sauna 

and gym. Hamilton Pools’ staff 

also plan to keep the hydrotherapy 

pool, hydroslides and outdoor 

pool open while the rest of 

the facility is refurbished. The 

outdoor pool, traditionally only 

open in summer, will be heated 

as needed while the other pools 

are unavailable. 

Ms Lascelles says the closure 

will impact on customers 

and swimming and water 

sports stakeholders, who had 

been advised of the significance 

of the planned project 

and supported it. 

Gallagher Aquatic Centre, 

the council’s other swimming 

complex, and facilities which 

form the Partner Pools arrangement 

will be available to 

customers when Waterworld’s 

main pools are unavailable. 

Meanwhile, work on earthquake 

strengthening of Hamilton’s 

Central Library will also 

proceed following a council 

decision. 

The council voted 10-1 in 

favour of a $635,200 project 

which will see work undertaken 

in back-of-house areas, to 

bring the building’s New Build 

Standard (NBS) rating up to 34 

per cent, and allow the library 

to reopen. 

The library was closed in 

November 2016 due to concerns 

about its ability to withstand 

a seismic event. A particular 

concern was an area of 

the building around a stairwell, 

in a staff-only area. The council’s 

senior managers were not 

prepared to keep the building 

open when its NBS rating was 

15 per cent. A “pop-up” library 

has operated in the Council’s 

Municipal Building Reception 

Lounge as an interim measure. 

Rebecca Whitehead, Hamilton 

city libraries director, says 

work required to repair the 

building has been scoped and 

tender documentation has been 

prepared. 

“Now we have the green 

light from the council, we can 

go out to tender, find contractors 

who can do the job, and 

arrange for the work to begin,” 

Mrs Whitehead says. 

Put simply, the repair to 

the Central Library will see 

floor sections of the building 

strapped together using super-strong 

carbon fibre strips. 

The repair method has been 

recommended by engineering 

experts. 

The repairs will take about 

eight months, and timelines 

will be confirmed once a contractor 

has been confirmed. 

Mrs Whitehead says libraries 

staff have been appreciative 

of the support from customers 

and understood the frustration 

the Central Library closure has 

caused. 

“Unfortunately, there isn’t 

a ‘quick fix’ for our library. It 

will remain closed for several 

more months while the repairs 

are done, so we do need further 

patience from our customers 

for a while longer.” 

New Hamilton brewery 

makes an impact 

By ANTHEA BATCHELOR 

A 

Hamilton-based brewery 

has built itself a 

reputation for making 

unique, quality ales. Its beginnings 

were simple, but today it 

is a thriving business. 

Damian Houghton and 

Morgan Coster were living and 

working in London when they 

first met so they've been friends 

for a long time. Initially they 

enjoyed drinking a good beer 

together but eventually it led to 

brewing beer at home. Friends 

loved the taste and wanted their 

beer too. More was required, 

Damian wanted to go forward 

and so the idea was kicked into 

gear and they began a brewing 

business. 

The name Three Fat Pigs 

was thought up while they were 

picking up kegs for their new 

venture. 

Now, Three Fat pigs sells all 

around the Waikato. Their beer 

is available on tap at Ember 

Eatery and Bar, Hayes Common 

eatery, Agenda, Wonder 

Horse and Dough Bros, as well 

as two outlets in Tauranga. Bottles 

are sold everywhere around 

the Waikato. 

The ingredients for the 

beers are mostly all New Zealand 

sourced; the grain comes 

from Canterbury and the hops 

are from Nelson and the United 

States. 

The distinctive beers are 

named aptly, Waikato Express, 

a pale ale, Brooklyn Wolf, another 

pale ale. Added to this 

lineup are Red Riding Hood, 

an Indian red ale, Rifle ranger, 

an NZIPA and last but not least, 

Roasted and Toasted, an oatmeal 

stout. 

They have received positive 

critique not only by word 

of mouth but also through the 

beer app. ‘Untapped’ 

Morgan noted that one comment 

that comes to mind on the 

feedback is “fresh taste”. 

Three Fat Pigs have been 

present at various festivals 

and at The Cambridge Chow 

and Tipple festival in March, a 

woman who was not into beer 

normally, tasted some of their 

product and “she left with a 

bottle of stout and a big grin on 

her face.”said Morgan. 

Three Fat Pigs is contract 

brewed at Shunter's Yard with 

Peter McKenzie. 

Shunter's Yard will be running 

the bar at the Waikato 

Home & Garden Show with 

some of Three Fat Pigs’ beer 

on Tap. 

“We really want to keep 

growing the brand around 

Hamilton and Waikato, there 

are lots of new breweries popping 

up every day, so looking 

after our local market is real 

important to me,” says Damian. 

“We are really looking forward 

to the next 12 months 

with some new beers and some 

one-off brews - that’s what 

keeps me wanting to brew.” 

Damian Hougton, left and Morgan 

Coster of Three Fat Pigs Brewery. 

Waikato Branch – Upcoming events/courses 

At the Institute of Directors 

we’re on the pulse of governance. 

Connecting, equipping and 

inspiring directors through thought 

leadership and our extensive 

network, professional governance 

courses, events and resources. 

18 October CPD: 2 points 

The Digital Director with David Bell 

7.00am - 9.00am, FMG Stadium Waikato 

7 November CPD: 2 points 

CEO/Board relationship panel discussion with Margaret Devlin, Carlos da Silva and Kirsten 

(KP) Patterson 

12.00pm - 2.00pm, The Grandstand, Claudelands 

To register, please contact: 

Megan Beveridge, 

Branch Manager 

Waikato.branch@iod.org.nz, 

021 358772 or www.iod.org.nz 

Waikato branch is kindly sponsored by:


Style vs Substance: 

great leaders get the balance right 

As I write this article, the election has not 

occurred yet. But, as you read this, it has. 

This publication timing nuance made it 

difficult to commentate on the election 

outcome and, unfortunately, my crystal ball 

is in the shop. 

However, one thing I can 

comment on is: despite 

the outcome, we have 

experienced the power a charismatic 

leader can wield as Ja- 

Labour Party Leader Jacinda Ardern. 

cinda-mania took hold. 

She put the brakes on the 

nosedive of Labour support, 

turned on a dime and took off 

fighting neck-and-neck with 

National. Andrew Little would 

never have made this happen. 

In fact, few leaders could. 

But here she is, 37 years old 

with only nine years of Parliament 

under her belt. Compare 

that to Bill English at 56 and 

27 years a parliamentarian. 

Despite Jacinda’s political 

experience being one-third 

of Bill’s and life experience 

being a fraction of his, she’s 

created intense competition 

where none existed on 31 July. 

Watching Jacinda at work 

got me thinking: “When it 

comes to being a great leader, 

can style win out over substance?” 

In this context, I’m defining 

‘style’ as more than a great 

pair shoes and a nice hairstyle 

- otherwise, Bill might be in 

trouble. 

Having a great leadership 

style is about having charisma, 

connecting with people, 

motivating change and encouraging 

unity of vision. And 

when I define substance, I’m 

thinking about knowledge, experience, 

training and ability 

to discern complex issues and 

make great decisions. 

Clearly, on paper, Bill wins 

on the substance test. Where 

Jacinda excels, however, is in 

presenting a leadership style 

that helped her and the party 

ratchet up the poles. 

Despite the final election 

outcome, what is difficult to 

argue against is that leadership 

style carried a huge amount of 

weight in this election race. 

And so much of Jacinda’s effectiveness 

boils down to being 

a great communicator. 

Jacinda earned a communications 

degree at Waikato 

University and I reckon she’s 

employing every technique 

she ever learned at university 

– and more. Her acute understanding 

of the power of effective 

communication is responsible 

for the comparisons 

she’s received to young world 

leaders such as France's Emmanuel 

Macron and Canada's 

Justin Trudeau. 

So, what can every leader 

learn from the Jacinda style 

playbook? Here are four takeaways: 

Connect emotionally 

It’s not enough to have the 

best CV. If you want to be a 

great leader, you must connect 

with your target audience 

(your team, your followers, 

your family) on an emotional 

level. In the public relations 

profession we often refer to 

this as connecting with ‘hearts 

MARKETING AND PR 

> BY HEATHER CLAYCOMB 

HMC Communications 

and minds’ of the people who 

matter most. Connecting 

with the mind alone just isn’t 

enough. 

Find what resonates and 

repeat it 

Remember how Jacinda took 

a few days as a new leader 

to meet with her team before 

coming out strong with her 

election promises? You can 

bet that time was spent researching 

and discussing what 

was going to resonate with 

voters and how best to deliver 

those messages. And once 

she found what resonated, she 

repeated those messages again 

and again. 

Be vulnerable 

There’s a lot of good commentary 

on vulnerability and how 

this attribute contributes to 

great leadership. If you want 

to find out more, search out 

Brené Brown who researches 

and writes a lot on the topic. 

People love to follow a leader 

who is genuine, open and 

vulnerable. When Jacinda 

was visibly saddened by our 

country’s suicide epidemic or 

talked about her love of single-malt 

whiskey or her summer 

job as a DJ, she created 

a human connection and bond 

with many voters. 

Practise and perfect 

You can bet Jacinda and her 

team were practising speeches 

and debates behind closed 

doors. Her advisors were suggesting 

changes to her delivery 

down to the minutest detail 

and nuancing messages to get 

them just right. Every leader 

can cultivate a higher-impact 

leadership style that connects 

with people, but it does take 

practise and a purposeful approach 

to perfecting. 

So, getting back to my 

question, “Can style win over 

substance?” By the time you 

read this, we shall know! 

However, at the end of the 

day I do personally believe 

that the greatest leaders in 

history and in our time have a 

perfect balance of both.


15


BAY NEWS 

Apartment living a feature of $100 

million Farmers redevelopment 

The $100 million-plus redevelopment of 

Farmers Tauranga operations will bring a 

very different look to its long-established 

“corner” on Elizabeth Street and Devonport 

Road. 

By DAVID PORTER 

As well as creating an 

8000 sqm retail footprint, 

the new building 

will also include around 

70 apartments, ranging in 

size from 100 sqm to 25 sqm, 

which will be for sale. 

Under the current plans, 

there will be two levels of retail 

above ground, and seven 

to eight levels of apartments, 

subject to design development 

and resource consents, which 

are expected to be lodged by 

the end of the year. 

A strong retail offering 

is an important part 

of any city centre, 

and it’s great to have 

an experienced, long 

term-focused investor 

with a strong brand 

like the James Pascoe 

Group seeing the 

value of Tauranga’s 

city centre. 

A pool, tennis court and 

garden areas have also been 

earmarked for the development. 

At this stage, plans include 

400 car parks on five 

levels, with one or two underground 

and three to four levels 

above ground. Apartment buyers 

will also be able to acquire 

a car park space. 

“We intend to sell the apartments 

to the public, and none 

will be held to rent,” said Brett 

Nicholls, a spokesman for the 

family-owned James Pascoe 

Group, which owns Farmers 

and Elizabeth Properties, the 

subsidiary that holds the site 

and is managing the redevelopment. 

“The sale of the apartments 

is not integral to the financing 

of the development,” he said. 

“The intention is to optimise 

the site’s potential for the 

benefit of Tauranga and the revitalisation 

of the CBD. High 

quality, attractive mixed-use 

developments like this one are 

a key way of attracting residents 

and shoppers back in to 

the central city. We want the 

heart of Tauranga to be strong 

once again.” 

Farmers will move temporarily 

to Tauranga Crossing 

during the rebuild, which is 

expected to take about two 

years. 

Nicholls said 6000 sqm of 

the retail space was likely to 

be used by companies related 

to the James Pascoe Group, 

including Stevens Homeware, 

Whitcoulls and Pascoes the 

Jewellers. But there will be a 

further 2000 sqm provision 

available for other tenants. 

The group will retain ownership 

of the retail and the retail 

car-parking spaces, as was 

its usual practice, said Nicholls. 

“That is all the more reason 

why we want this to be 

an attractive, high-quality 

building that will last. We’re a 

family-owned Kiwi company, 

and for us it’s important to be 

proud of what we do. 

“We have been in Tauranga’s 

CBD for around 50 years 

and we believe that the CBD 

has an exciting future. We’re 

backing that belief with a major 

investment. We have faith 

in Tauranga and we’re here to 

stay. We want the people of 

Tauranga to be really proud of 

Farmers’ spokesman Brett Nicholls: 

We want the heart of Tauranga to be 

strong once again. 

this development and want it 

to act as a catalyst for further 

revitalisation of the CBD.” 

Business and city leaders 

have welcomed the redevelopment. 

Tauranga mayor 

Greg Brownless said his conversations 

with the Farmers 

developers indicated a potentially 

impressive building that 

showed a strong commitment 

towards the growth of the city 

centre. 

“In fact, I believe the development 

will exceed expectations 

simply because of the 

size of the site and the commitment 

of Farmers to increase 

their presence in downtown 

Tauranga, said Brownless. 

“A project of this size will 

have a positive impact on the 

economy and the vibrancy of 

our city. It will surely raise the 

bar for city retail experiences.” 

Priority One chief executive 

Nigel Tutt said the redevelopment 

was a major project 

that will not only bring 

economic benefit to the city 

centre, but also vibrancy and 

confidence for businesses and 

shoppers alike. 

“A strong retail offering is 

an important part of any city 

centre, and it’s great to have 

an experienced, long term-focused 

investor with a strong 

brand like the James Pascoe 

Group seeing the value of Tauranga’s 

city centre.” 

Tauranga Chamber of 

Commerce chief executive 

Stan Gregec said the development 

would be “a real shot 

in the arm” for the CBD - in 

particular in the Farmers corner 

area. 

“There has been quite a bit 

of redevelopment announced 

for further downtown, with 

the Westpac redevelopment, 

the council’s heart of the city 

planning, the new Trustpower 

building opening and the 

planned University of Waikato 

campus,” he said. 

“It’s great to see there will 

be a mixed retail/apartment 

development on such a scale 

contributing to the city’s vitality 

at the other side of the 

CBD. This will take our retail 

offering up another notch.” 

Main Street Tauranga 

spokesperson Sally Cooke 

said the development would 

be significant for downtown 

Tauranga. 

“It adds to the exciting list 

of major developments that 

will transform the city centre. 

For our members this can only 

be good news as it will contribute 

to the revitalisation of 

the city centre bringing more 

people to live, work and shop 

in the city centre.” 

Local urban design and 

landscape experts are having 

input into the project, with a 

focus on ensuring the building 

has been designed to respect 

and respond to the local context 

and environment. 

“The building is being developed 

for Tauranga City 

and its unique vibe and environment,” 

added Nicholls. 

“The design will complement 

the CBD’s public spaces and 

streetscape interface.” 

GEOTECH CONSIDERATIONS 

Preliminary geotech investigations have not indicated 

any issues with the basement excavation and building 

construction on the sloping site. 

Part of the site has already been subject to basement 

excavation associated with the existing buildings. 

A team of experienced geotech, structural and 

archaeological consultants will provide ongoing oversight 

and advice through the design and construction phases. 

China’s consumer shift offers opportunities 

By RICHARD RENNIE 

The mammoth shift in 

China’s economy from 

one of being investment 

driven to consumption led has 

smarter, better fed, wealthier 

consumers bringing huge opportunities 

for New Zealand 

companies in their wake. 

Sam Shih, former chief executive 

of PepsiCo in China 

and now head of Asia Pulp and 

Paper, outlined some of the 

most significant shifts in his 

home country to delegates at a 

recent Zespri-sponsored China 

business summit in Tauranga. 

“The growth in consumption 

is really being pushed by 

the government,” says Shih. 

“Total consumer expenditure 

last year was NZ$7 trillion 

and growth has been double 

digit, almost double what GDP 

growth has been,” he said. 

It is predicted by 2021 consumer 

expenditure will exceed 

$10 trillion. 

“There is a more selective 

consumer mindset now. Their 

priorities are on improving 

their quality of life, aiming to 

be healthier. Brand awareness 

is also on the high premium, 

high quality health brands.” 

Shih says the key areas 

of consumer expenditure are 

transport, holiday expenditure, 

leisure-entertainment, financial 

services and pharmaceutical 

products. 

But the growth had also 

been accompanied by some 

seismic shifts in purchase behaviour 

as more consumers 

bought products online, rather 

than in traditional bricks and 

mortar stores. 

“We are seeing a lot of companies 

that have been successful 

in the past now experiencing 

negative growth. They may 

have invested heavily in buying 

shelf space. But now if I am 

a Chinese company with a new 

product, I can put my product 

on line, so the competition has 

increased significantly.” 

The ability of Chinese manufacturers 

to produce better 

quality products had also improved 

significantly in recent 

years, said Shih. 

The desire to consume high 

quality food products from a 

known safe brand like Zespri 

put the kiwifruit marketer in a 

strong position in China. 

However, ex-World Bank 

economist and agri-food expert 

Dr Anning Wei warned that 

the odds of a “Huawei” like 

disruptor potentially emerging 

in the kiwifruit market could 

mean all that bets are off on 

future growth. 

The Huawei communications 

company has proven to 

be a disruptor among established 

players like Samsung 

and Apple. It is now China’s 

largest private exporter, accounting 

for US$39 billion of 

sales offshore, and experienced 

a massive 70 percent growth in 

2015 alone. 

Dr Wei said it was quite possible 

following recent changes 

in land acquisition rules that a 

similar disrupter could emerge 

in Zespri’s market. 

“No one can own land in 

China you have the right to 

farm it not to sell it and often 

parcels are very small. However 

that has changed and now 

you can buy the rights to run 

more land, without having to 

buy others out of it, and you 

can aggregate your holding 

quicker meaning you can get 

bigger quicker.” 

China is already the world’s 

biggest kiwifruit producer, 

but almost all of the fruit is 

consumed within the country. 

It currently has 100,000ha of 

kiwifruit under cultivation 

compared to New Zealand’s 

14,000ha, and China was expected 

to be capable of exporting 

fruit within the next five 

years. 

Sam Shih: China is pushing 

domestic consumption. Credit: 

Jamie Troughton, Dscribe Media. 

“Zespri is good, but you 

need to be aware of these sorts 

of challenges emerging.”


17 

Westpac Business Awards 

finalists announced 

The Westpac Waikato Business Awards 

finalists were announced at an event on 

September 20 at The Gallagher Centre of 

Performing Arts, The University of Waikato. 

Waikato Chamber of 

Commerce chairman, 

Terry Wilson 

said the finalists were “real-life 

examples of what our region 

aspires to be, and tonight is 

the first step in identifying our 

champions for 2017”. 

The category winners and 

the announcement of the West- 

pac Supreme Business of the 

Year will be announced at the 

Awards Gala Dinner, on November 

3 at Claudelands Event 

Centre. Tickets are on sale to 

the general public by contacting 

the Waikato Chamber of 

Commerce directly at help@ 

waikatochamber.co.nz or 07 

839 5895. 

Guests at University of Waikato’s The 

Gallagher Centre of Performing Arts 

listen to the finalists being named. 

Waikato Chamber of Commerce chairman 

Terry Wilson addresses the audience. 

Brian Lattin and Russell 

Gibbs, TAG I.T. Technology. 

TJ Weistra, Waikato Badminton and 

Susannah Leydon-Davis, Agoge. 

WESTPAC BUSINESS AWARDS FINALISTS: 

NOT FOR PROFIT 

- Sponsored by SKYCITY Hamilton 

Waikato Badminton Association 

Hamilton Budgeting Advisory Trust 

RAW (Reclaim Another Woman) 

MICRO BUSINESS 

- Sponsored by Porter Group 

Huka Falls River Cruise 

Resultz Group NZ Ltd 

Shelly Davies Writing and Training 

SERVICE EXCELLENCE 

- Sponsored by Vodafone 

Premier Group International 

Foster Construction Group 

Waikato museum 

Agoge 

BUSINESS GROWTH 

- Sponsored by Deloitte 

BCD Group 

Jumpflex Ltd 

BECA Waikato 

New Zealand Shores 

Ultrafast Fibre Ltd 

MARKETING 

- Sponsored by Chow Hill Architects 

Virbac NZ 

SKYCITY Hamilton 

INNOVATION 

- Sponsored by Company-X 

TAG I.T. Technologies 

Habitat for Humanity Central North Island 

Virbac NZ 

STRATEGY, PLANNING & 

GOVERNANCE 

- Sponsored by Wintec 

Onestaff 


COMMUNITY CONTRIBUTION 

- Sponsored by Perry Group 

Agoge 


Habitat fo Humanity Central North Island 

GLOBAL OPERATOR 

- Sponsored by Waikato Means 

Business 

Jumpflex Ltd 

Greens Global Ltd 

Wintec 

Company-X 

EMERGING LEADER 

- Sponsored by Everest Group 

Rowena Harper - Fountain City 

Montessori 

Brett Morris - SKYCITY Hamilton 

Kirsten Madill - Hobbiton Movie Set 

CEO 

- Sponsored by University of Waikato 

Richard Briggs - Hamilton City Council 

Andrew Nichol - Agoge 

Michelle Baillie - SKYCITY Hamilton 

Nathan Collins, Habitat for Humanity; Sam 

Simpson and Mitch Mace, BCD Group. 

Grant Coombes, Resultz Group New 

Zealand; Aaron Rink, Flow Consulting. 

Hamish Ward, Westpac; Karen Saunders, 

Hamilton City Council; Vanessa Mills, Perry 

Group; Vanessa Williams, Hamilton Central. 

Jean Schoultz, Everest Group; Terry Wilson, Waikato 

Chamber of Commerce, Senga Allen, Everest Group 

and Waikato Chamber of Commerce. 

Steve Chappell and Cherie 

Meecham, Hamilton City Council. 

Schalk Bowen and Arno 

van Niekirk, Company-X.


Economic Development Agency 

will add ‘grunt’ to economy 

Dallas Fisher is spearheading 

the creation of a Waikato 

Economic Development Agency. 

Watching efforts to fire up Waikato’s 

economic performance is a bit like waiting 

for a bus. Nothing for ages then they all 

arrive at once. 

By ANDREA FOX 

In recent weeks another two 

self-improvement vehicles, 

promising genuine stopovers 

in every corner of the 

region’s economy, have hit the 

road. 

If you’re still struggling 

to sort the Waikato Plan from 

Waikato Means Business and 

myriad business chambers of 

commerce and council economic 

development agencies, 

be not further muddled. 

The newcomers aim to 

simplify, amplify and streamline 

the region’s economic and 

social development initiatives 

while leaving existing players 

to get on with it. 

But both are calling on 

Waikato Inc to get aboard. 

One is a proposal for an 

over-arching Waikato economic 

development agency – 

with grunt. 

The other is up and running. 

Agenda Waikato is an 

incorporated society solely 

business-focused and led. It 

promises to engage with other 

Waikato groups, including 

local and central government, 

to achieve results for the good 

of the whole region, based on 

solid evidence and quality research. 

Fronted by businessman 

Graham Dwyer, it has already 

commissioned Waikato 

University to do a full SWOT 

(strengths, weaknesses, opportunities 

and threats study) and 

“balance sheet” of the region. 

The economic development 

agency (EDA) would 

take over from Waikato Means 

Business, a 20 year economic 

development strategy created 

with input from regional 

business leaders. Efforts to 

rally support and funding for 

the EDA are being fronted by 

business entrepreneur Dallas 

Fisher, chairman of Waikato 

Means Business. (WMB was 

set up by the regional council 

more than two years ago, 

ahead of the Waikato Plan. 

Fisher was invited on more recently 

to give it some oomph. 

He describes WMB as the economic 

development subset of 

the Waikato Plan.) 

The EDA would work with 

Agenda Waikato, chambers of 

commerce, council economic 

development agencies and 

local people, Mr Fisher says. 

“We’re not there to eat their 

lunch.” 

The idea is the EDA would 

address Waikato Inc’s rather 

feeble investment in itself, and 

chase government money that 

is available for regional economic 

development but not 

utilised here. 

Mr Fisher says WMB’s 

work shows Waikato’s investment 

in economic development 

(excluding Taupo) is just 

$20 per capita or 1.1 percent 

of local government spend, 

compared to the national average 

of $36 or 2.1 percent. 

“So we spend half the money 

everyone else spends on 

economic development. We 

need to get this thing properly 

set up and funded. The second 

big point is the government 

has money for economic development 

but it hasn’t been 

investing on a major basis in 

Waikato.” 

You can’t have 10 

groups talking to 

MBIE. It’s about 

showing we’re 

organised, we’re 

focused. That we’re 

talking with one voice 

with all these groups 

in behind us, and 

we’re saying 'this is 

what Waikato wants. 

He says that’s because we 

don’t have an over-arching 

plan or speak with one voice 

The nucleus of the new economic 

development agency would be 

Waikato Innovation Park. 

on what we need. The Waikato 

is a very big region with multiple 

local authorities. Last year 

the Ministry of Business Innovation 

and Employment gave 

the Waikato just $85,000. This 

financial year Mr Fisher wants 

$518,000. 

The government offers 

two sorts of regional development 

money: dollar for dollar 

co-funding of sub-regional 

projects and funding for major 

projects that will change 

the economic landscape eg. its 

$10 million support for building 

a port at Opotiki. Mr Fisher 

says South Waikato, whose 

economic status is of concern 

to the government, is in line 

for the first category of funding. 

Research is needed to identify 

a priority major project for 

the Waikato. 

“Our job will be to find out 

and get the capital to make it 

happen with the government 

as one of our partners.” 

The nucleus of the new 

EDA would be Waikato Innovation 

Park. Owned by Hamilton 

City Council, the park is 

looking for a private investor 

buyer as the council can’t afford 

its expansion plans. Five 

economic development specialists 

from the park will be 

the EDA’s foundation staff. 

They’ll be funded by Callaghan 

Innovation and NZ 

Trade and Enterprise. Another 

six staff would be recruited. 

“This thing needs grunt 

but it’s about local focus, local 

people, local communities. 

We’ll be putting people out in 

the regions to help councils’ 

own economic development 

people go to the next level,” 

says Mr Fisher. 

WMB currently has one 

part-timer who is snowed with 

work, he says, while Waikato 

District Council is overwhelmed 

with opportunities. 

The EDA would need $2 

million a year for projects and 

staff. That would come from 

local government, business 

and various trusts. 

Mr Fisher is “really encouraged” 

by the response of councils 

so far to his presentations. 

The suggestion for business 

support is that an enterprise 

with more than 100 employees 

could be asked for an annual 

grant of $10,000 to $15,000. 

Those with under 100 employees 

could join for $1000. 

On the trust front, WEL 

Trust is supportive, Mr Fisher 

says. 

“It’s about turning $1 into 

$4, getting $4 worth of grunt 

and value out of your dollar. 

Business has largely stayed 

away from this stuff, yet it is 

the core of it. 

“There will be no one dominant 

funder and it will not 

be Hamilton-centric. This is 

about everyone working together. 

That’s how we’ll make 

this happen.” 

The EDA would have a 

board of five business people 

and one or two local government 

representatives. Meanwhile 

Agenda Waikato has 

been offered two seats on the 

WMB board. 

Mr Fisher says the Waikato 

needs to speak with one voice 

to the government. 

“You can’t have 10 groups 

talking to MBIE. It’s about 

showing we’re organised, 

we’re focused. That we’re 

talking with one voice with all 

these groups in behind us, and 

we’re saying this is what the 

Waikato wants.” 

Mr Dwyer from Agenda 

Waikato isn’t convinced one 

voice is imperative “but singing 

the same song is incredibly 

important”. 

He sees the job of Agenda 

Waikato as holding elected 

“feet to the fire”. “We need to 

ensure our MPs are working 

for us, an EDA can’t do that. 

We need to make sure our 

councils are working together 

and hold them to account.” 

Mr Dwyer also ruled out 

Hamilton-centric leanings. 

“We need room and scope 

for good people to contribute. 

If people have ideas, passion 

and energy we want to hear 

from them. We need people to 

stand up.” 

Mr Dwyer says he doesn’t 

know how long Agenda 

Waikato will last. 

It could be as long as its 

first research effort or for 10 

studies. The acid test, he says, 

will be whether it is judged by 

Waikato business to be effective 

and insightful.


19 

Transparent open advice from 

Frank Risk Management 

Their names are Andrew Newman and 

Rene Swindley, but their clients call them 

Frank. 

That’s because the 

award-winning insurance 

brokers, Frank Risk 

Management based in Hamilton 

and Matamata, are frank, 

upfront, and the way they do 

business is totally transparent. 

They provide full disclosure 

insurance with no hidden income. 

Their 15-staff won the 

Small to Medium Broking 

Company of the Year award at 

last year’s Annual Australian 

and New Zealand Institute of 

Insurance & Finance Awards. 

“We are committed to the 

principals of transparency and 

openness to clients, eschewing 

the traditional system of brokerage 

payments in favour of 

a fee for service model for all 

commercial clients,” Newman 

said. 

“We feel that the insurance 

industry would better represent 

clients if it moved away from 

commissions and profit share 

deals. We were not waiting for 

this to be regulated so decided 

to take the lead.” 

Newman and Swindley left 

the comfort of good paying 

jobs at a corporate broker to 

start the business in a Hamilton 

garage in 2009. Starting 

out as Hutchison Rodway with 

no customers, the partners and 

their staff have grown the rebranded 

business to more than 

2000 clients, largely through 

word of mouth. 

Frank Risk Management 

was built on the belief that 

clients deserve complete openness 

when dealing with brokers. 

Clients can see exactly 

what the brokers do and assess 

this against the fees charged. 

We don’t have 

individual sales 

targets, but rather 

work as a team, 

meaning the client 

benefits from a team 

focused approach. 

“We commit expertise and 

significant resource to claims 

management, it’s our view that 

this is where our clients see the 

real value of insurance,” Swindley 

said. “We also take a longterm 

view of our client’s needs 

by encouraging them to look at 

risk management in a boarder 

context and commit resources 

to disaster recovery planning 

and proactive risk mitigation.” 

Frank Risk Management’s 

core clientele are commercial 

enterprises, including some 

large well-known corporates 

with a national foot print. The 

company is based on a core of 

five senior brokers, including 

Newman and Swindley, all of 

whom have at least 10 years’ 

experience in the corporate 

broking sector. Frank Risk 

Management’s support staff 

and claims managers have similar 

industry knowledge and 

depth. 

“We don’t have individual 

sales targets, but rather work 

as a team, meaning the client 

benefits from a team focused 

approach.” Newman said. 

“We don’t want to focus on 

sales over advice, we are here to 

provide support and get claims 

moving quickly.” 

This approach has attracted 

clients who have already had 

their claims rejected by their 

insurance companies through 

another broker. 

“They have heard that Frank 

Risk Management prioritises 

claims and that we have had 

claims paid where the previous 

insurance broker has failed,” 

Swindley said.” 

Frank Risk Management has 

also created its own insurance 

platforms including Frankie, 

which is the online brand of 

Frank. frankie.co.nz provides 

cost effective cyber and management 

liability insurance, and 

is done on the same principles 

of transparency and claims advocacy. 

Positivity and recognition for our region 

Recognition is something 

we all strive for and we 

are thrilled to congratulate 

some of our fantastic local 

tourism businesses and leaders 

on their recent award wins. 

Two of our biggest attractions 

garnered attention at the 

recent New Zealand Tourism 

Awards, with Hobbiton Movie 

Set’s marketing manager 

Shayne Forrest awarded the 

PATA Emerging Tourism Leader 

Award, and Tourism Holdings 

Ltd Waitomo operations supervisor 

for Black Water Rafting 

Angus Stubbs nominated for 

the Auckland Airport Tourism 

Industry Champion Award. 

It is great to see Shayne and 

Angus acknowledged for their 

outstanding contribution to our 

region and the industry. 

This is the second award 

for Shayne following his win 

of the 2017 Young TEC Excellence 

Award in Te Anau a few 

weeks ago. 

The New Zealand Tourism 

Awards also recognised the 

great work of national hotel 

chain and local operator Sudima 

with the Department of Conservation 

Environmental Tourism 

Award. 

Several Hamilton tourism-related 

business were also 

recognised in the Hamilton 

Central Business Association 

CBD Celebration Awards 

too - Waikato Museum, Little 

George, Madam Woo, Confinement, 

and Bowl & Social 

at SKYCITY Hamilton won 

TELLING WAIKATO’S STORY 

> BY JASON DAWSON 

Chief Executive, 

Hamilton & Waikato Tourism 


category winner Bowl & 

Social - SKYCITY Hamilton. 

awards for their great visitor 

experiences – well done to everyone 

involved! 

And to top that off, Raglan 

Rock and Raglan Shuttles 

both gained accolades for their 

customer service in the Waipa 

Business Awards too. A massive 

congratulations to everyone! 

The first Waikato-Tainui 

Tourism Symposium was held 

to inspire whanau and tribal 

members around the tourism 

potential of their stories, their 

land and its history. 

We have previously identified 

the story of Kiingitanga 

and the development of Maori 

tourism experiences as one 

of the five game-changers in 

our Tourism Opportunities & 

Development Plan, and it was 

pleasing to start seeing progress 

in this area. 

Inspirational speakers included 

Tahi Rangiawhia from 

Waireinga/Bridal Veil Falls 

night walking tours and Vienna 

and Taaniko Norstrom from 

Soldiers Road Portraits, who 

both shared their paths to success 

within their own tourism 

products. 

There was also a range of 

ideas and opportunities discussed, 

including how we can 

best use technology to tell our 

stories and create more opportunities 

for whanau-based tourism. 

If you want to learn more 

about our industry and where 

it’s heading, we are always 

open to coming along to present 

to business and community 

groups. Hamilton & Waikato 

Tourism are also planning our 

annual tourism industry symposium 

on Thursday 2 November 

– save the date and more details 

will be available soon. 

The recent award to Hobbiton Movie 

Set’s marketing manager Shayne 

Forrest is deserved recognition for an 

outstanding contributor to the industry.


BREAST CANCER AWARENESS 

October is breast cancer 

awareness month 

Breast cancer is the most common cancer 

in New Zealand women. There are over 

3000 women (and 20-30 men) diagnosed 

in New Zealand each year. 

Annually there are 600- 

700 deaths from breast 

cancer; more than double 

the annual road toll. In the 

Waikato region there are over 

300 women and two to three 

men diagnosed each year. That 

is more than five women diagnosed 

per week! 2016 saw our 

highest recorded number of 

cases – 383 breast cancer cases 

diagnosed in our region. 

Maori women have a higher 

risk of developing breast 

cancer and almost double the 

death rate compared to New 

Zealand European women. 

Research work supported by 

the Waikato Breast Cancer 

Research Trust has shown that 

half of this difference is due to 

less screening and larger cancers 

at diagnosis. The research 

has also shown that Maori 

women with cancers detected 

through breast screening do 

just as well as non-Maori. The 

great news is that women with 

early screen detected cancer 

have a high chance of cure and 

94 percent of these women are 

alive 10 years after diagnosis. 

More and more women 

than ever before are surviving 

a diagnosis of breast 

cancer thanks to early detection 

(e.g. through the Breast 

Screen Aotearoa Programme) 

and more effective, safe and 

tailored treatments developed 

through research. Today 

we can celebrate more than 

25,000 New Zealand women 

who have survived breast cancer. 

Research for better 

outcomes: 

It may surprise you to learn 

that breast cancer is not just 

one single disease. There are a 

number of different sub types 

of breast cancer. Each woman 

who develops a cancer in her 

breast has a unique disease 

which can be identified by its 

cell make-up, its sensitivity 

to the female hormone oestrogen, 

and to the activity of 

certain genes within the tumour. 

Such individual characteristics 

create challenges 

for researchers in this field 

to identify safe treatment that 

will give each woman the best 

chance of long-term survival 

and potentially a cure. 

It is essential to have evidence 

based medicine/health 

care through clinical trials research 

so we can offer women 

as individuals the best treatment 

for their type of breast 

cancer. Clinical trials research 

conducted today will lead to 

better outcomes for women 

of the future diagnosed with 

breast cancer. 

The Waikato Breast Cancer 

Research Trust is our local 

charitable trust which enables 

local and international clinical 

trials and the Waikato Breast 

Cancer Patient Register. This 

vital register tracks breast cancer 

rates, treatments and outcomes 

providing insights for 

medical research to improve 

outcomes for everyone, as 

shown in the work regarding 

Maori women. 

For further information 

and ways to support research 

and help Waikato mothers, 

daughters, sisters, friends, 

colleagues, neighbours and 

whanau affected by this disease; 

please visit www.wbcrt. 

org.nz 

Early detection saves lives: 

• A regular screening mammogram 

is the best method 

for the early detection 

of breast cancer in women 

with no symptoms. 

• We recommend women 

start having annual screening 

mammograms between 

40-49 and then once every 

two years from 50 years 

(and up to age 80 – as long 

as women remain in good 

health). 

• If you are between 45- 

69 years you can enrol 

in the free Breast Screen 

Aotearoa programme by 

phoning 0800 270 200, or 

online at www.nsu.govt.nz 

Be breast aware: 

Changes in the breast to look 

out for and report to your doctor; 

• A new lump or thickening 

• Skin dimpling or puckering 

• Any change in one nipple, 

such as discharge that occurs 

without squeezing or a 

turned-in nipple 

• Or a rash or reddening or 

scalyness of the nipple 

Breast Screen Aotearoa 


Braemar is proud 

to provide a Medical 

Oncology & Cancer 

Care service with 

specialist led Oncology 

staff, allowing you to 

experience a private 

environment when you 

need it most. 

Proud Gold Sponsor 

of the Waikato 

Breast Cancer Trust 

Pink Walk and Pink 

Challenge, Thursday 

19 October 2017 

• Minimal waiting times 

• Outstanding facilities 

• Personal discreet service 

• All health insurers accepted 

• Access to treatments not 

available in the public sector 

Ask for Braemar 

www.braemarhospital.co.nz 

24 Ohaupo Road Hamilton | Phone 07 843 1899 | Fax 07 843 9815



Cosmetic tattooing - helping women feel “whole” again 

At Tristram Clinic we 

have five very highly 

skilled and experienced 

plastic surgeons who 

work at the facility, all experienced 

in the field of breast 

reconstruction for women 

who have had a mastectomy 

as a result of breast cancer. 

We perform reconstructions to 

help women regain the feeling 

of completeness, their confidence 

and self-esteem. 

We also offer cosmetic 

tattooing in order to make 

the reconstruction complete. 

Debbie Casson, who founded 

Lady Ink Cosmetic Tattooing, 

works from Tristram Clinic 

performing cosmetic nipple 

tattooing for ladies who have 

been through breast reconstruction 

surgery as a result of 


Debbie has an absolute affinity 

with breast cancer sufferers 

as she was diagnosed 

with two forms of cancer in 

the space of a week in 2012: 

A rare type of sinus cancer and 

just days later, she was diagnosed 

with breast cancer after 

a routine mammogram. 

Debbie totally understands 

the emotions of going through 

breast reconstruction surgery 

having been down the road of 

chemotherapy and radiation 

treatment. She knows what 

cosmetic nipple tattooing can 

mean to a woman after undergoing 

breast reconstruction. 

Debbie joined “Shocking 

Pink”, a New Zealand-wide 

charity for women diagnosed 

with cancer and she shared her 

story openly with members of 

the group. During these discussions 

she found there was 

a large “gap” in the process of 

making a woman whole again. 

Debbie calls it - “The Cherry 

on the Top”. This means the 

missing areola and in some 

cases the nipple. Debbie is 

fully trained in the art of cosmetic 

tattooing, particularly 

the areola after nipple reconstruction 

or a 3D nipple if no 

nipple reconstruction was undertaken. 

“I decided to train in cosmetic 

tattooing because of my 

own experiences and being 

an arty person I also covered 

eyebrows, eyeliner and lips. 

Many breast cancer ladies lose 

their eyebrows and hair after 

chemotherapy so all these processes 

work ‘hand-in-hand’, 

says Debbie. 

Debbie went to the United 

States to learn under the very 

best trainers in the field. She 

is currently planning additional 

training in the UK under a 

world-renowned Medical and 

Cosmetic Tattoo specialist 

specifically in this treatment. 

The nipple repigmentation 

and 3D nipple cosmetic tattooing 

helps post-mastectomy 

patients in creating the appearance 

of an areola after nipple 

reconstruction or, a 3D nipple 

can be created by shading with 

pigments giving the 3D effect. 

The camouflaging of scars 

provides another confidence 

booster. This is so essential 

for our patients to finish that 

journey, to be able to look at 

yourself in the mirror and say 

“I look normal – I am normal” 

– Debbie gets a huge enjoyment 

from seeing their faces. 

“Our aim is to give women 

back their self-esteem and 

confidence after a really tough 

journey. After treatment I see 

their faces full of joy,” says 

Debbie 

Please contact Debbie at 

Tristram Clinic to have a free 

consultation. Remember Debbie 

has been on this journey 

personally and is ready to help 

you. 

DERMATOLOGY, VASCULAR, PLASTIC SURGERY 

DERMATOLOGY, VASCULAR, PLASTIC SURGERY 

& APPEARANCE MEDICINE CLINIC 

& APPEARANCE MEDICINE CLINIC 

“The lotus flower has 

“The lotus flower has 

been traditionally regarded 

been traditionally regarded 

as a symbol of regeneration, 

as a symbol of regeneration, 

healing and enduring beauty. 

Make an appointment with 

healing and enduring beauty. 

one of our highly skilled 

Make an appointment with 

specialists today and let us 

one of our highly skilled 

help you achieve your health 

specialists today and let us 

and beauty goals this year... 

help you achieve your health 

so as the lotus flower, 

you can blossom too.” 

and beauty goals this year... 

so as the lotus flower, 

you can blossom too.” 

Cosmetic and Reconstructive 

Plastic Surgery 

Cosmetic and Reconstructive 

Plastic Surgery 

Adult and Paediatric Dermatology 

Adult and Paediatric Dermatology 

Vascular Surgery and 

Ultrasound Scanning 

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Appearance Medicine 

Cutera Laser Skin Rejuvenation 

and Re-surfacing 

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Cutera IPL Laser Treatments Skin Beauty Rejuvenation Therapy 

and Re-surfacing 

Medical Tattooing 

IPL Treatments Beauty Therapy 

Medical Tattooing 

CALL US TODAY FOR YOUR APPOINTMENT 

DERMATOLOGISTS 

DERMATOLOGISTS 

Marius Marius Rademaker Rademaker BM, FRCP, BM, FRACP, FRCP, DMFRACP, DM 

Amanda Amanda Oakley Oakley MBChB, MBChB, FRACP, DipHealInf FRACP, DipHealInf 

Sarah Sarah Hill MBchB, Hill MBchB, FRACP FRACP 

VASCULAR SURGEONS 

VASCULAR SURGEONS 

David Ferrar MBChB, FRCS, FRACS (Vascular), DDU (Vascular) 

Thodur David Vasudevan Ferrar FRACS MBChB, (Vasc), FRCS, FRACS FRACS (Gen), FRCS (Vascular), DDU (Vascular) 

Paul Thodur Haggart MBChB Vasudevan MD, BSc, FRACS FRCS(Vasc), FRACS (Gen), FRCS 

Paul Haggart MBChB MD, BSc, FRCS 

COSMETIC & RECONSTRUCTIVE PLASTIC SURGEONS 

Stuart McNicoLL MBChB, FRACS (Plastics) 

Ahmed Alkadhi MBChB, FRACS (Plastics) 

Michael Stuart Woodfield McNicoLL MBChB, MBChB, FRACS (Plastics) FRACS (Plastics) 

Brandon Ahmed Adams Alkadhi MBChB, MBChB, FRACS (Plastics) FRACS (Plastics) 

Arthur Michael Yang MBChB Woodfield FRACS MBChB, (Plastics) FRACS (Plastics) 

APPEARANCE Brandon Adams MEDICINE MBChB, FRACS (Plastics) 

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APPEARANCE MEDICINE 

Madeleine McNicoLL App Medicine Nurse RCompN 

Megan Sonya Lyons Ferguson Laser Therapist App Medicine Nurse RCompN 

Debbie Stella Casson Wilkins Cosmetic App Tattooing Medicine Nurse RCompN 

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Madeleine McNicoLL App Medicine Nurse RCompN 

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Debbie Casson Cosmetic Tattooing 

Juliette Smith Beauty Therapist 

p 07 838 1035 e appts@tristramclinic.co.nz 200 Collingwood St, Hamilton www.tristramclinic.co.nz 

CALL US TODAY FOR YOUR APPOINTMENT

PLEASE APPROVE THIS AD AS SOON AS POSSIBLE. NOTE THAT ANY ALTERATIONS 

MUST BE FINALISED BY OUR MATERIAL DEADLINE. 


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BREAST CANCER ... AWARENESS 

23 

October is breast cancer 

awareness month 

From page 20 

Breast Screen Aotearoa is 

New Zealand's free breast 

cancer screening programme. 

It checks women for signs 

of early breast cancer using 

mammograms. You can have 

a free mammogram every two 

years through Breast Screen 

Aotearoa. if you are between 

45-69 years. Please phone 

0800 270 200 to enrol in this 

programme. You can also enrol 

for on line at www.nsu. 

govt.nz 

Mammograms; 

• Can show changes in the 

breast before anything can 

be seen or felt. In most case 

the changes will not be cancer. 

• Can detect breast cancer 

early, which means a very 

good chance of successful 

treatment. 

• Can detect about 75 percent 

of unsuspected cancer 

in women under 50 and 85 

percent in women over 50. 

• Cannot prevent you getting 

breast cancer and cannot 

always prevent death from 


• Are safe because only very 

small amounts of radiation 

are used in two-yearly 

screening. 

What can you do to reduce 

your risk? 

All women are at risk of 

breast cancer, and risk increases 

with age. Understanding 

breast cancer risks – those 

you can control and those you 

can’t – may help you to improve 

your breast health; 

• Regular exercise - at least 

four hours per week. 

• Eating a healthy diet including 

low fat, and lots of 

fresh fruit and vegetables. 

• Maintaining a healthy 

weight, especially after the 

menopause. 

• Keep alcohol intake to less 

than 10 drinks per week. 

Ensure you have alcohol 

free days. 

• Breast-feed if possible. 

Breast-feeding for 12 

months or more is associated 

with a reduction in 

breast cancer risk. 

• Know your family history. 

Most women who are diagnosed 

with breast cancer 

have no family history. A 

small proportion get breast 

cancer because of a heritable 

cancer gene mutation. 

If you have a number of 

relatives affected by breast 

cancer on the same side of 

the family (mother’s or father’s) 

your risk may be increased. 

Talk to your doctor 

about your family history, 

you may need to start breast 

surveillance at a younger 

age. 


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IS YOUR BUSINESS LOOKING FOR A 

WAIKATO CAUSE TO SUPPORT? 

Consider - Waikato Breast Cancer Research Trust 

In the Waikato, more than five women every week are diagnosed 

with breast cancer. That’s upwards of 300 a year. These women are 

your grandmothers, mothers, whaea, aunts, sisters, wives, partners, 

workmates, friends and neighbours. 

BREAST CANCER TRIALS SAVE LIVES - 

The Waikato Breast Cancer Research Trust needs your support to 

fund evidence based research to enable clinical trials, and projects 

from the Waikato Breast Cancer Patient Register, so that more 

women can live today, tomorrow and forever. But it comes at a cost. 

There are many different types of breast cancer. Clinical trials are 

about tailoring treatment to an individual woman’s type of breast 

cancer to ensure best care and outcomes. It is from clinical trials that 

progress can be made. Lives can be saved. 

The Waikato Breast Cancer Research Trust team, headed by 

Associate Professor and Surgeon Ian Campbell, was established in 

2000 when a group of dedicated Waikato Hospital breast cancer 

specialist doctors and nurses saw the need for establishing clinical 

trials research. 

The Trust is not government funded and relies on grants, sponsors 

and fundraising activities in the Waikato community. But it’s not 

enough. 

We want the best for our women. We can make it happen together. 

• Your business may wish to consider long or short term sponsorship 

of a clinical trial or other research. 

• Payroll Giving - Invite staff to donate through their payroll 

To find out how you can make a 

difference. www.wbcrt.org.nz 

Contact: Fiona Johnson - 

07 839 8726 extn 97845 

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WAIKATO BUSINESS NEWS IS PROUD TO SUPPORT 

WAIKATO BREAST CANCER RESEARCH TRUST



25 

Wigs by Haircreations 

- specialists in 

medical wigs 

Wigs by Haircreations offers you the best 

quality and choice of wigs for men and 

women in New Zealand. 

We have a network of 

expert hair consultants 

who stock our 

products in their salons or at 

home who can assist you, if 

you’re in need of any assistance 

or advice. Whether you 

have hair loss due to a medical 

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wanting a new style or look 

that is natural, comfortable and 

that is of good quality, then we 

have the solution for you. 

Chemotherapy hair loss 

becomes evident about two 

weeks after the first treatment 

starts. Just before hair falls 

out, your scalp can feel itchy 

and tender. This means the 

hair roots are now under attack 

from the treatment, and the 

growth cycle is shutting down. 

It's best to come for a fitting 

for a wig or hair piece before 

you start to lose your own hair, 

and have it adjusted after the 

hair falls out. You'll feel more 

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putting it on. 

Hair loss varies with the 

types of drugs given and the 

Naturally Healthy 

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but patchy thinning to 

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If you experience patchy 

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and blend perfectly, adding 

volume. 

Your hair will start to grow 

back as soon as chemotherapy 

treatment has ceased. Hair that 

has been dormant in the hair 

root during treatment will grow 

out with a fine, downy appearance. 

This is known as "chemo 

hair". In three to six months 

the hair will appear stronger 

and will eventually grow long 

enough to style again. You may 

wish to continue to use your 

wigs and hair pieces until then. 

Massaging your scalp with 

specialised products will encourage 

scalp health and hair 

regeneration. 

Medical wigs (also called 

cancer wigs) and headwear 

such as scarves, hats or 

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Our wigs and headwear are 

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fashion wigs and headwear are 

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MISS LOU HAYES 

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WAIKATO VALLEY CHOCOLATES 

New home a boon for 

Waikato Valley Chocolates 

Waikato Valley Chocolates is in full 

production in a new facility at Northgate 

Business Park in Horotiu and bringing to 

fruition benefits of the purpose built facility. 

The 3,200 square metre 

build was designed and 

constructed by Apollo 

Projects, a specialist construction 

company in the food and 

beverage sector, and incorporates 

both the production and 

bulk storage components of 

Waikato Valley’s business on 

the one site. 

As a long time Waikato 

business, Waikato Valley 

Chocolates produces an extensive 

range of hollow eggs, various 

chocolate coated products 

and traditional tablet chocolate 

products for The Warehouse 

Group and other key retail and 

tourism customers. 

The new facility gives 

Waikato Valley Chocolates significantly 

increased production 

efficiency through well planned 

work-flow design and provides 

potential to increase production 

by up to 20 percent to allow for 

future growth opportunities. 

As specialists with design 

and build construction in the 

food and beverage sector, Apollo 

Projects offered significant 

expertise to Waikato Valley, 

particularly in the design stages 

for the new facility based on 

their previous experience in the 

wider food industry, says Grant 

Black, Apollo Projects business 

development manager. 

Grant says this is where 

Apollo’s structured concept development 

approach and early 

contractor involvement provides 

real and tangible advantages 

in ensuring production 

process and workflow planning 

are clearly understood and documented 

prior to integration 

in a building configuration. 


had previously operated from a 

site that had developed organically 

over time and because 

of this had inherent inefficiencies 

which were able to be addressed 

in the new facility. 

“For example the new 

Waikato Valley build required 

an orientation to the south 

with the loadout canopies and 

truck manoeuvring areas facing 

away from the sun for this client 

so that the hardstand areas 

were shaded during the day. 

This ensured concrete slabs remained 

cool for optimal product 

quality and maximised the 

flexibility of this part of the 

client’s operation,” he explains. 

“That’s the kind of detail Apollo 

get into on a project – really 

understanding the client’s business 

and their specific needs. 

We develop a really close relationship 

with the client, working 

through detail, discussing 

the various options and various 

Jeff Andersen, general manager, 

Waikato Valley Chocolates. 

scenarios of how things could 

be configured to work best for 

the business.” 

The resulting facility includes 

2000 square metres of 

production space, 800 square 

metres of finished goods warehousing 

and 300 square metres 

of offices. The facility had very 

specific requirements not only 

in terms of food hygiene but 

also in terms of temperature – 

cool for raw product, hot for 

the melting area, cool for storage 

areas etc. 

“It was a matter of creating 

these various environments in a 

very efficient way so there was 

as little loss of energy during 

the process as possible,” says 

Grant. 

Apollo Projects was start- 



are specialists in creating 

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At Waikato Valley Chocolates we pride ourselves on 

producing quality chocolates using only New Zealand 

made chocolate and locally sourced ingredients. 

Our dedicated team make a variety of beautiful chocolate 

products for every occasion. Our range includes chocolate 

coated nuts and fruits as well as old favourites such 

as coconut rough and chocolate peanut bars. We also 

specialise in seasonal products for Christmas and Easter. 

www.waikatovalleychocolates.co.nz | 07 855 8733 | Available exclusively in New Zealand at The Warehouse 

P1279W



27 

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Hamilton 3200 

P: 849 2355 

E: info@hennessy.co.nz 

ACHIEVING 

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Working closely with Apollo on 

Waikato Valley Chocolates’ new 

factory we were able to provide 

our full-service offering including: 

• Geotechnical Reporting 

• Civil Design 

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• Resource Consenting 

If we can help you with your next project get in touch with us today! 

ADDRESS | 240 Tristram Street, Hamilton 3204 | PO Box 9421 Waikato Mail Centre, Hamilton 3240 

PHONE | 0508 BCD GROUP (223 47687) EMAIL | admin@bcdgroup.nz 

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New home a boon for 


From page 26 

ed in 2001 and is a turn-key 

specialist in controlled environments 

focusing on design 

and construction management 

of food and dairy processing 

facilities, wineries and breweries, 

cold stores, warehouses 

and sports and aquatic facilities. 

The company has over 50 

professional project delivery 

and support staff spread across 

New Zealand. As a national operator 

this benefits clients with 

national operations, says Grant. 

As testament to the company’s 

success Apollo Projects 

regularly works with major 

national companies including 

Fonterra, Goodman Fielder, 

George Weston Foods, Ngai 

Tahu and Lion Co as well as 

private owner-operated businesses, 

sports organisations 

and Government/Council 

entities. 

“Leveraging our theoretical 

and practical understanding 

of project buildability leads to 

a more cost-effective design. 

Over the past 15 years Apollo 

Projects has evolved and 

grown, but the core principle 

has stayed the same – to really 

focus on optimising each design 

to suit the specific needs 

of the client to enhance their 

business operations.” 

Call us today to find out 

what products will most 

cost effectively meet your 

specifications and budget. 

021 922 108 – rod@resitech.co.nz – www.resitech.co.nz 

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18/09/2017 1:53:25 PM


Collaboration key to growth 

for agri-tech business 

Hamilton agricultural software development 

company Rezare Systems has gone from 

strength to strength since its launch in 2004. 

Rezare has its origins in 

the Crown Research 

Institute at AgResearch 

in Ruakura, where 

five colleagues got together 

13 years ago to launch a 

commercial company. “Essentially, 

it started out as a 

decision-support group,” says 

Rezare co-founder and chief 

executive Andrew Cooke. 

Now based at Waikato 

Innovation Park, the compa- 

J8388P 

Hamilton Monthly Property Report 

HERE IS A SNAP SHOT OF 

WHAT HAS BEEN HAPPENING 

IN THE MARKETPLACE OVER 

THE PAST MONTH. 

The median price across the Waikato region 

rose $53,000 compared to August 2016. 

Compared to July the median price fell 

$9,000, with prices rising 21% in Hauraki, but 

decreasing 13% in Waikato District. 

Sales volumes compared to July increased 

6%, with sales falling 24% in Waikato District, 

but increasing 42% in South Waikato. Compared 

to August 2016, sales across the region fell 25% 

with sales falling 47% in Waikato. 

The number of days to sell eased by one 

day compared to July, from 38 days in July to 

39 days in August. The number of days to sell 

eased by 11 days compared to August 2016, 

the greatest increase in the median days to sell 

of all the regions. Over the past 10 years the 

average number of days to sell during August 

for Waikato has been 51 days. 

“The Waikato market is still experiencing 

limited supply relative to strong buyer demand. 

We’re seeing fewer investors in the market as 

election campaign rhetoric is worrying investors 

and the LVR restrictions continue to impact this 

sector of the market. 

However, post-election we expect another 

pricing lift if supply remains tight and by 

Christmas the market should have returned 

to normal.” Philip Searle, REINZ Regional 

Director. 

Obviously the statistics contained within this 

article represent only a small fraction of the 

data we have at our fingertips. For more information 

relevant to your street or your property, 

call and ask for one of the EVES team. 

P 07 834 9570 M 027 801 9962 F 07 854 3837 

VISIT www.eves.co.nz 

Hamilton City 

By Greg Petrin 

Rototuna branch manager 

Local market facts 

ny provides ideas, guidance, 

software and product development 

expertise to those 

working in the agricultural 

sector. 

“What we do is we take 

data and run it through mathematical 

models and is it to 

predict things,” says Andrew. 

“The core of what we do involves 

mobile and web-based 

apps, and using database modelling 

to make predictions, especially 

related to farming.” 

From a company of five 

owners, Rezare has grown to 

a company with 27 staff. They 

take a design-led approach to 

projects, inspired by design 

thinking from Stanford University’s 

design school, The 

school, which focuses on how 

real users will behave, think 

and feel when interacting with 

the end product. 

“It’s not just about understanding 

the task at hand, but 

how someone might use the 

software or app, including 

their environment and what 

they are trying to achieve,” 

says Andrew. 

TIPS FOR SUCCESSFUL COLLABORATION 

from Craig Purcell, business growth advisor at Waikato Innovation Park 

Collaborate to grow. “If you collaborate with someone you can innovate a lot faster in 

the medium term,” says Craig. For a small or medium-sized business, collaborating 

with an industry association or larger company can aid credibility, help share costs 

and research, and improve customer reach. 

Do it consistently. “Collaboration is recognised as important [in business] in principle, 

but doing it is hard,” says Craig. “You have to do it year-in and year-out. It’s a larger 

commitment than just a one-off project. It means catching up and sharing information 

with people you trust, but get some good advice on how to protect your idea. 

Give back to help others. As your business grows, take time to support up-andcomers 

in the industry. “Andrew [Cooke, CEO of Rezare] is very good at giving back, 

and always happy to give anyone a call or talk to people and give advice, and that’s 

part of his collaborative approach.” When you give back, you connect with potential 

business partners and opportunities for business grow from there, says Purcell. 

Sales August 

2017 

Sales August 

2016 

Under $200k* 1 3 

$200 - $299k* 5 12 

$300 - $399k* 32 76 

$400 - $499k* 65 94 

$500 - $599k* 56 70 

$600 - $699k* 42 48 

$700 - $999k* 26 31 

$800 - $999k* 21 21 

$1,000,000 - 

$1,999,999* 

7 5 

$2m+* 0 0 

Total number of sales* 255 360 

Median sale price* $546,500 $493,750 

Median days to sell* 34 27 

*Statistical Information Derived From The Real Estate Institute Of New Zealand. Realty Services Ltd/Success Realty Ltd and any contractor/employee is merely passing over the 

information. We cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed the information and all intending purchasers are advised to conduct 

their own due diligence investigation into the same. To the maximum extent permitted by law Realty Services Ltd/Success Realty Ltd and its contractors/employees do not accept 

any responsibility to any person for the accuracy of the information herein. 

Importance of working 

with others 

Rezare co-founder and chief 

executive Andrew Cooke. 

Collaboration has been key 

to the growth of the business. 

“Collaboration is very important, 

a lot of projects we do involve 

working with multiple 

partners,” says Andrew. 

In the early days of the 

business Rezare signed a strategic 

partnership agreement 

with AgResearch, which set 

them on a collaborative path. 

“That agreement gave the industry 

confidence in us,” says 

Andrew. “It’s worked out well 

long-term as we’ve worked on 

projects together.” 

Since then Rezare has 

partnered with the likes of 

DairyNZ, Fonterra, Gallagher 

and the Ministry for Primary 

Industries (MPI) on innovative 

IT projects of national significance 

to the agricultural sector. 

“We are constantly thinking 

ahead of the curve to develop 

what is needed by the industry,” 

says Andrew. 

One example of collaboration 

is Rezare’s partnership 

with the Gallagher Group to 

develop a dashboard that allows 

farmers to directly share 

and analyse information online. 

Pairing Rezare capabilities 

with Gallagher’s channel and 

reach was a positive collaboration 

for both parties, says 

Andrew. 

Hamilton-based business 

advisor Craig Purcell, who 

works with Rezare, says the 

company is a great example 

of a collaborative business. 

“Collaboration has benefited 

Rezare. Many small and medium-sized 

businesses are limited 

in their ability to do research 

and testing to get a product to 

market, but if they can get together 

with a large company 

or an industry association they 

have more reach than just by 

themselves.” 

Craig leads Waikato Innovation 

Park’s Business Growth 

team, a group which offers free 

advice and business support 

to Waikato-area entrepreneurs 

and start-ups. 

It is funded by the Regional 

Business Partner Network 

(RBPN) which is supported 

by New Zealand Trade & Enterprise 

(NZTE) and Callaghan 

Innovation. Their aim is to support 

businesses who have highgrowth 

aspirations, are export 

focused, technology-driven or 

have innovative products or 

services with real commercial 

merit. 

“My relationships with 

Rezare goes back a long way,” 

says Craig. 

Over the years Craig and 

his predecessors have provided 

advice and support to Rezare 

“often over a cup of coffee”, 

says Craig. 

And like many other startups 

and growing Waikato companies, 

they’ve assisted Rezare 

in applying for Government 

funding and grants. “They’ve 

come to us for assistance with 

Callaghan Innovation project 

grants and student grants.” 

The grants have enabled 

Rezare to trial ideas and develop 

technologies that the company 

could build on for future 

products and services, says 

Andrew. 

They have also utilised the 

Callaghan Innovation R&D 

Experience Grants, which allow 

companies to employ undergraduate 

students for small 

research and development projects 

over their summer breaks. 

“We’ve found a number of 

employees that way as well 

as testing product ideas,” says 

Andrew. 

“The scheme has also contributed 

to a good working 

relationship with Waikato University.” 

Craig says another strength 

of Rezare is that the company’s 

senior team are “willing to take 

risks, but do so in a managed 

way”. 

“They are quite systematic 

in the analysis of the projects 

they will and won’t do,” says 

Craig. “They make use of the 

Callaghan Innovation grants to 

de-risk. In deciding whether or 

not to do something, they approach 

us for funding, which 

enables them to assess the relative 

risk so they can make a 

decision about each project.” 

Craig leads a team of business 

advisors including Kahurangi 

Taylor, Hayley Smith, 

Peter Davey, Novell Gopal and 

Waikato mentor manager Tony 

Kane. 

The business advisors meet 

with around 500 businesses every 

year. About 60 percent of 

those are outside Hamilton, and 

once a month advisors travel to 

seven regional Waikato towns 

– Thames, Paeroa, Tokoroa, 

Taupo, Raglan, Huntly and Tuakau 

– to meet with start-ups 

and other businesses. 

An initial ‘discovery’ meeting 

is typically followed by an 

action plan that details opportunities 

as well as barriers to 

growth. 

To date the team has engaged 

with more than 1400 

businesses. 

Craig says it is important for 

those with innovative business 

ideas or products to get advice 

early on, as they may be eligible 

for a Callaghan Innovation 

‘Getting Started’ Grant. Others 

can access Regional Business 

Partner co-funding through 

the NZTE Capability Development 

Voucher Scheme. These 

vouchers enable people to upskill 

in areas such as strategic 

planning, marketing, capital 

raising, business systems, finance, 

sustainability, managing 

resources, governance and exporting 

– with access to around 

60 local coaches and trainers. 

The value of independent 

business advice 

In addition to support from 

Waikato Innovation Park’s 

Business Growth team, Rezare 

has benefitted from other 

outside advice to grow its business. 

One of the key milestones 

for the business was the appointment 

of an independent 

director, says Andrew. “If there 

is one piece of advice I would 

offer a start-up business, particularly 

those with more than 

one shareholder, it’s get an independent 

director. When you 

own the business and you are 

working in the business, you 

only see the business. That neutral 

viewpoint is important as 

you live and breathe it so you 

only see struggles from your 

own perspective,” he says. 

That person was accountant 

Peter Rogers, from Finn 

& Partners in Te Awamutu, 

who was appointed director of 

Rezare in 2007. “He brought 

expertise in governance and 

experience as the director of 

other companies and trusts, and 

has been very effective,” says 

Andrew. 

Knowing when to let go 

One final piece of advice Andrew 

would give, in regards to 

business, is knowing when to 

move on. 

In 2006 Rezare partnered 

with Waikato University in a 

new business venture called 

Rural Link, (now Lightwire), 

focused on providing fibre and 

broadband to rural customers. 

In 2014, Rezare sold Lightwire 

to IT Partners. “It needed 

significant investment to 

grow,” says Andrew. “We had 

two growing businesses and 

couldn’t do both, so had to let 

it go.” 

What’s next for Rezare? 

The company has plans to expand 

into Australia, and their 

latest hire is a business development 

manager based in 

New South Wales. “We are still 

growing in New Zealand and 

still trying to make the most of 

every opportunity, but there are 

lots of international opportunities,” 

says Andrew. 

He says that Australia has 

a lot of similarities to New 

Zealand, which makes it an 

attractive place to expand into. 

“They are not the same as New 

Zealand, but there are a number 

of things that are similar, 

in terms of the need to manage 

livestock and lots of investment 

happening in technology.” 

Investing in agri-tech is vital 

for primary industries both 

nationally and internationally, 

says Andrew, especially given 

increasing demands on farmers. 

“We are trying to produce 

better milk, look after the environment, 

look after animals 

better and we want to tell the 

story of the product and where 

it has come from. We believe 

technology will help farmers 

with all of these things. It’s an 

exciting space to be in,” says 

Andrew. 

No matter what the future 

holds, Andrew says collaboration 

with others will remain 

a key part of Rezare’s focus, 

to continue innovating in the 

agri-tech space.


31 

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Discover the latest showhome created by the multiple-award winning team at Design Builders Waikato. 

This superb home combines contemporary design flair and maximum liveability. Come and be inspired by 

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Bill Foreman’s legacy remembered 

James William Ferguson Foreman ONZM 

28 March 1927 – 30 August 2017 

Bill Foreman’s leadership, 

vision and the 

workplace culture he 

engendered were remembered 

recently at a function for the 

plastics pioneer who died on 

August 30. 

A former employee of 

his father Mortie’s company 

Plastic Products, in 1971 Bill 

Foreman joined John Gibb 

and Bill Armstrong to establish 

Trigon Plastics. By 1995 

the Te Rapa-based company 

had achieved global turnover 

of $140 million, with overseas 

manufacturing sites at Telford 

and Cambridge in the United 

Kingdom, Atlanta and Seattle 

in the United States and Singapore, 

when sold to United 

States company Sealed Air 

Corporation. 

Recently, original Trigon 

shareholders John Gibb, Russell 

Cassey and Brien Higgins, 

together with past employees 

from both companies and three 

of Bill’s family gathered at the 

Verandah at Hamilton Lake to 

farewell Bill. 

Bill was remembered at the 

function as a born leader with 

an extraordinary memory, as 

a great communicator with a 

distinct sense of humour who 

didn’t suffer fools easily. 

But Bill genuinely cared 

about people and like his father, 

the company he led set 

out to build a culture based on 

team work and family values. 

Bills’ daughter Penny spoke 

about his “Trigon family” and 

how important this was to him. 

Employee welfare was important 

- credit union, superannuation, 

medical insurance 

and social club were all part of 

the Trigon package. Bill could 

Founding Trigon shareholder 

John Gibb, left with Kevin Chubb. 

be very generous, recognising 

and rewarding extraordinary 

effort. The Trigon Group Employee 

Shareholding Scheme 

was established at the beginning, 

ultimately encompassing 

140 employees. 

Bill recognised talent in 

people early on and surrounded 

himself with doers. Russell 

said “People felt inspired by 

Bill, he changed their lives, 

gave them a purpose, encouraged 

them to believe in themselves 

and painted a vision for 

their careers”. 

Bill was a prolific reader, 

his favoured read was The 

Economist which he read 

cover to cover, every week of 

his business life. He would 

underline passages and wrote 

comments with his “exclusive 

green pen”. He was visionary, 

a global thinker who saw the 

big picture, often becoming 

very excited about possibilities, 

though not all ideas were 

equal. John Gibb, a founding 

Trigon shareholder, recalled 

Bill advocating the virtues of 

exporting snails to France. 

Like another idea of exporting 

New Zealand native trees to 

the Middle East, the idea fortunately 

didn’t progress. 

Russell said, “Internationalisation 

was a very bold thing 

to do in those days. Overseas 

was always on his radar, going 

global was part of his plan.” 

Bill was a great networker, 

renowned for connecting withcustomers, 

suppliers, employees, 

politicians, bureaucrats 

and other industry leaders. 

Attending major international 

The late Bill Foreman. 

packaging and speciality food 

exhibitions was embedded in 

the annual calendar. He knew 

the importance of technical 

superiority, regularly sharing 

technology with selected overseas 

companies. 

He had the highest level 

of honesty and integrity, was 

loyal and expected these qualities 

in return. He was focused, 

worked long hours, believing 

that “persistence and hard 

work always paid dividends.” 

Whilst sharing experiences 

from the very early days, John 

Gibb’s wife Eleanor noted that 

“only in the dictionary does 

success come before work”. 

Work hard, play hard was the 

Trigon way. 

Described as complex, Bill 

had an unwavering determination, 

drive and passion. He was 

decisive and forceful at times, 

occasionally pig headed and 

could be very tough on people, 

even those totally committed 


Crestline marks thirty years with new premises 

Hon David Bennett giving the opening address. 

We live in a rapidly 

changing world; 

politics, communications, 

IT ,and the big one 

that affects all of us on a day 

to day basis - our work environment. 

During 30 years helping 

Waikato businesses with their 

furniture needs, Crestline 

Furniture Systems has embraced 

the changes that have 

come and has now made the 

big move to new premises at 

19 The Boulevard, Te Rapa 

Park. A function in September 

served to introduce the new 

premises, celebrate the landmark 

of those 30 years , thank 

many that have helped along 

the way and show appreciation 

to a great team. 

The high-stud showroom 

provides a dramatic venue for 

the wide range of contemporary 

furniture; height-adjustable 

desks, partitions, computer 

accessory fittings, soft 

seating, and the exciting new 

“Square” range of reconfigurable 

ABW furniture. 

Guests were invited to 

have a walk-through of all 

the work areas to appreciate 

the way workplace layout 

and practice has evolved over 

the last few years. Activity-based 

working is the latest 

talked-about development. 

Crestline’s approach has been 

to provide height-adjustable 

desks for all staff. Each person 

has their own desk but can 

use focus rooms, collaborative 

breakout spaces, private meeting 

rooms for client discussions 

and highback chairs in 

a sunny spot when they need 

to unwind. The staff kitchen is 

tastefully done and has comfortable 

booth seating. 

Crestline was privileged 

to have Hamilton MPs David 

Bennett and Tim Macindoe 

address the gathering and acknowledgements 

were made 

to Noel Jessop Architects and 

Jeff Downey Construction for 

the great design and outcome 

of the building project and to 

Suz and Samantha of Yellow6 

Design for collaborating with 

the design and co-ordination 

of the colours, lighting and 

layout of the showroom and 

offices. 

Crestline’s stated focus is 

to make office transformation 

an effortless experience 

for their clients. This means 

advising on up to the minute 

concepts that suit the unique 

way that each business operates, 

and providing the right 

furniture to meet those needs. 

Finally they pledge to complete 

projects “on time, in full, 

on spec, every time.” 

Connect at www.crestline. 

co.nz or better still, call in at 

19 The Boulevard. 

crestline.co.nz 

visit us 

19 The Boulevard 

Hamilton MPs, Hon Tim Macindoe 

and Hon David Bennett with Crestline 

Directors; Owen, Richard, Dean and Jon.


33 

New Government 

urged to fix skill 

shortages 

Addressing the deepening skills and labour shortage 

is vital for the incoming government, according to 

prominent business organiations. 

Founding Trigon shareholder Russell Cassey. 

Chris Erkkila, Eleanor Gibb and Ruth Foreman. 

From page 32 

to the cause. A favourite saying 

was “Get the message” emphasised 

with a thump on the desk. 

He led from the front, was 

a trail blazer, innovative and 

creative, described as a disciplined 

man of routine, a creature 

of habit with pre-breakfast 

walks along Milford Beach 

and weekly Pilate’s sessions 

right into his late 80s. 

Brien said that Bill understood 

the benefits of empowering 

those around him to get on 

with the job by making information, 

including financials, 

available at monthly briefings 

to all staff. 

It’s widely acknowledged 

that both companies led the 

way in training their future 

workforce. Plastic Products 

developed a very sophisticated 

model of selection and training 

under the guidance of Doug 

Millar and Rod Kilgour. Russell 

carried this on at Trigon 

and became a mentor to all 57 

that were employed as cadets 

or apprentices. The business 

grew so rapidly that the opportunity 

for promotion came 

quickly. 

Owen Embling, now managing 

director of Convex 

Plastics, joined Trigon as an 

apprentice in 1979. “One of 

the most valuable things Bill 

Foreman and the Trigon environment 

provided for me was a 

place I could feel safe to make 

decisions, to explore innovative 

solutions, believing in 

myself. This had a huge impact 

on my personal well-being, so 

that I could follow the common 

goal of developing technology 

to grow business. The environment 

fostered a lot of young 

managers who in turn fostered 

a lot of other young people.” 

Kevin Chubb, now chief 

executive of Tidd Ross Todd 

Ltd, joined Trigon as a management 

cadet in 1975 and was 

managing director of the New 

Bill Foreman’s daughter Penny White. 

Zealand operation when the 

business sold, said the Verandah 

event “was a terrific turnout, 

with colleagues from the 

shop floor to the board room, 

camaraderie that will be with 

us forever”. 

“A hugely appreciative 

group of people that benefited 

greatly from the lessons 

learned under Bill’s leadership, 

that gave many the confidence, 

skills and abilities to succeed 

in a wide range of endeavours 

“post-Trigon”. 

Kim Campbell, a Trigon 

employee and now chief executive 

of the Employers and 

Manufacturers Association 

(EMA), said, “Bill leaves behind 

many friends in New 

Zealand industry and is deeply 

grieved by his large family. 

New Zealand, and particular- 

ly the EMA, has lost a larger 

than life character who made a 

lasting impression on all who 

came in touch with him. Sadly, 

New Zealand produces too few 

people like Bill Foreman”. 

Finally from Roger Evans 

who joined Trigon in 1976 as 

an engineering cadet and greatly 

appreciated the training environment 

and challenges that 

came his way, before starting 

Stafford Engineering with his 

brother Don in 1986. 

“I’m now in the twilight 

years of my working life and 

have not come across a better 

workplace training model 

for young people the likes of 

which Plastic Products and Trigon 

totally embraced. Many of 

us believe that this is what set 

them apart and allowed them 

to achieve what they did.” 

Both the Employers and Manufacturers 

Association and BusinessNZ say 

they want to see the new government 

– “whatever colour it may be” – make focusing 

on addressing skills shortage a top 

priority. 

In the current skills shortage environment, 

the incoming government needs to 

have a cohesive strategy for growing the 

workforce of today and in the future, according 

to Kim Campbell, chief executive 

of the EMA. 

"Automation and advancements in technology 

will certainly change the way we 

work, however we will always need people. 

In our most recent survey 65 percent of respondents 

said there is, or soon will be, a 

skills shortage in their sector. This is clearly 

an area the next government needs to address," 

he said. 

Employers in many other parts 

of the country are having 

difficulty filling jobs in tourism, 

hospitality, faming and other 

occupations, again because 

of a lack of candidates with 

suitable skills. 

He added that the impact of key demographic 

changes, such as a declining birth 

rate and an ageing population, had to be fed 

into the wider discussion, along with the 

role of immigration in the short and medium 

term. 

"While we must invest in educating and 

training our youth for the workforce, it is 

also vital we have a co-ordinated approach 

around mature workers too." 

In the EMA Election Manifesto, several 

recommendations were made to close the 

skills and training gaps. These included: 

- Applying more funding to fill the skills 

gaps in the trade sector and incorporate 

an employer-based approach. 

- Policies need to reflect lifelong career 

development, including a continuation 

of funding and support for workplace 

literacy programmes; and a co-ordinated 

approach to managing an ageing workforce. 

- Ensuring the immigration process is less 

complicated. Automatic extension of 

temporary work visas for sectors placed 

on the skills shortages list. 

EMA is currently leading a multi-organisation 

workstream on managing an ageing 

workforce. 

It also partners with a range of organisations 

on initiatives to develop workplace 

skills, which include the Youth Employability 

Programme, Workchoice Day and workplace 

literacy programmes. 

BusinessNZ chief executive Kirk Hope 

says skill shortages are a key issue that is 

causing problems in many parts of the economy. 

"Employers are having difficulty filling 

jobs with suitably skilled people, and this is 

holding back construction of new housing 

in Auckland. 

"Employers in many other parts of the 

country are having difficulty filling jobs in 

tourism, hospitality, faming and other occupations, 

again because of a lack of candidates 

with suitable skills. 

"The need to diversify our export products 

is similarly hindered by a shortage of 

technical and other skills. 

"The new government - whatever colour 

it is - should focus on achieving better outcomes 

from our education and training system. 

Incentivising more technical, practical 

and trades training and more science, tech 

and maths education should be a priority. 

"It should also recognise that our growing 

economy requires people with the right 

skills now, and that a sensible intake of 

skilled migrants is required over at least the 

short term. 

"The strong economy that voters are 

seeking depends on the skills of our people, 

and a government that is focused on providing 

those needed skills would be of great 

service to the country," he said. 

Waikato Easter trading 

views inconsistent 

Waipa District Council has confirmed 

there will be no Easter 

Sunday trading in the district, 

meaning the region’s councils are sending 

a confusing message for potential shoppers. 

The decision was confirmed at a council 

meeting in September, following public 

consultation. It means that, unless Waipa 

businesses have an exemption under existing 

government legislation, they will not 

be allowed to trade on Easter Sunday. 

Mayor Jim Mylchreest, deputy mayor 

Grahame Webber and councillor Bruce 

Thomas voted against most Waipa shops 

having to remain closed. 

Councillor Andrew Brown, a Te Awamutu-based 

retailer, abstained from voting. 

In July, Hamilton City Council voted 

8-3 not to adopt a policy which would have 

allowed shops to choose to trade on Easter 

Sunday. 

Mayor Andrew King, deputy mayor 

Martin Gallagher and councillors Angela 

O’Leary, Paula Southgate, Dave Macpherson, 

Rob Pascoe, James Casson and Siggi 

Henry voted not to approve the policy. 

Dissenting were councillors Mark Bunting, 

Geoff Taylor and Garry Mallett. 

However Waikato District has gone the 

other way and decided that it should be up 

to individual businesses to decide if they 

want to open on Easter Sunday. 

Hauraki District Council, Matamata-Piako 

District Council and Thames-Coromandel 

District Council also have policies 

that allow Easter Sunday trading. 

Easter Sunday has traditionally been 

a restricted trading day, with only a few 

types of shops allowed to open. 

Last year Parliament passed a bill giving 

territorial authorities the power to create 

local policies that allow shop trading on 

Easter Sunday.


STAGE 3 

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GREENHILL PARK-CHEDWORTH PROPERTIES 


No expense has been spared and nothing 

left to chance as a developer behind a 

huge new subdivision in the north-east of 

Hamilton ensures its residents enjoy an 

amenity that is second to none. 


Jon Webb, a director of 

Chedworth Properties, is 

progressively developing 

up to 1600 sites across 136 

hectares in north east Hamilton 

known as Greenhill Park 

– Hamilton’s first medium 

density suburb. 

Housing on a range of 

property sizes is being constructed 

with the aim of attracting 

a diverse community 

of people. The real secret to 

Greenhill Park is the attention 

to detail and its high amenity. 

A linchpin of the suburb 

is commercial development 

which has already occurred at 

the Wairere Dr entrance to the 

subdivision. The housing in 

effect will surround the commercial 

area which already 

comprises a number of retail 

outlets and eateries as well as 

Lawrenson Group’s newest 

restaurant/bar to open later 

this year, a Radius Integrated 

Medical Centre, Villa Dental 

and Montessori Childcare. 

Another huge asset will 

be the pocket parks nestled 

amid the subdivision, featuring 

walkways and cycleways 

and including an international 

quality, uniquely designed 

playground, a fitness trail with 

seven fitness stations and a 

petanque court. The parkland 

also comprises environmentally 

sustainable stormwater 

solutions such as swales and 

wetlands, capable of coping 

with a 100-year flood. 

To top it off the subdivision 

will feature a large sculpture 

called Twist depicting 

an eel by Ragan-based artist 

Richard Page. Jon says for 

him the ‘twist’ captured in 

the sculpture reflects the eels’ 

passage through the wetland 

that has been created as part 

of the development. 

But one of the most stunning 

aspects of the subdivision 

is the massive effort 

that has gone into ensuring 

landscape and house design 

are of a high quality and well 

integrated. Jon and Chedworth 

Properties development 

manager Tony McLauchlan 

are extremely hands on when 

it comes to ensuring builders 

comply with detailed design 

guidelines and meet the requirements 

imposed by a design 

review committee. 

The farm has been owned 

by Jon’s family since 1967 

and Chedworth Properties 

has been one of Hamilton’s 

most significant developers, 

creating an estimated 5000 

sites. Notable subdivisions 

include Chedworth, Fairview 

Downs, Sherwood Park, St 

James Park and Horsham Estate. 

Chedworth Properties 

has worked alongside Tainui 

Group Holdings in its development 

of the Ruakura Inland 

Port to plan its latest addition 

to Hamilton, Greenhill Park. 

“We have owned this land 

for a long time and it was really 

important for us that it was 

going to be a really good subdivision,” 

says Jon. “The best 

it could possibly be.” 

“We put a lot more effort 

in than others. It’s that simple. 

You don’t get these outcomes 

without being pedantic, fussy 

and driving to get the end result.” 

Tony says Greenhill Park 

is pitched as a mid-market 

subdivision for buyers in the 

$600,000 and $750,000 market. 

Section sizes will range 

between 300 square metres to 

600 square metres. The range 

of section sizes means it can 

attract everyone from first 

home buyers to retirees. 

“It means we are attracting 

a diverse community of 

people instead of just one 


Chedworth Properties director Jon 

Webb and development manager Tony 

McLauchlan at Greenhill Park. 

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From page 36 

segment of the community – 

that is one of the great things 

Greenhill Park provides,” he 

says. 

“Smaller section sizes 

mean we need to have better 

shared amenity,” he says 

which is why so much effort 

has gone into creating the environment. 

Jon says he believes Chedworth 

is providing people 

with a level of amenity that 

sets a new standard for subdivisions 

in Hamilton. 

“It’s nice to be able to give 

a bit back and that’s what we 

are doing in this subdivision.” 

To date around 250 sites 

have been sold. Last season 

96 sections were built and this 

season another 154 are either 

being built or are already titled. 

Jon expects the subdivision 

to be completed over the 

next decade. 

The completed houses 

give a great indication of the 

effort that has gone into landscaping 

and design. There is 

a stunning variety of house 

designs, floor plans and materials 

on display and great 

care is taken with landscaping 

and fencing. Features include 

comforting earthy tones, minimum 

standards and required 

colours for concrete driveways, 

wooden rather than 

steel bollards and beautifully 

maintained grass. Extra cost 

went into planting mature, established 

shrubs and trees. 

Jon says he and his brother 

Simon travelled extensively 

throughout New Zealand and 

overseas to observe designs 

so they could get the best 

design outcome at Greenhill 

Park. 

Rather than just rely on 

covenants to ensure quality 

design, Jon and Tony sit on 

a design review committee 

which requires builders to 

have their designs accepted 

at three stages: concept, detail 

and final. Jon says he needs 

to be able to see a three dimensional 

view of what every 

house will and section will 

look like. 

“We’re not trying to create 

palaces but we are trying to 

create houses that facilitate a 

better community and that interact 

better with each other,” 

says Tony. 

He says the key to the subdivision’s 

quality is Jon’s passion 

and determination to be 

heavily involved in the design 

of the landscape and houses. 

Jon will be out on site three 

times a day keeping tabs on 

construction and ensuring 

builders comply with the design 

standards. 

Jon’s commitment to 

amenity was further demonstrated 

by his determination to 

remove 110kV transmission 

towers from the land – despite 

a cost of over $15 million. It 

necessitated Chedworth Prop- 


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Civil contruction contractors specializing 

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“exceptional” place 

to live 

From page 38 

erties signing a line deviation 

agreement with Transpower 

to bury a 2.2 kilometre section 

of the national power grid. 

The transimission lines 

were in place when the farm 

was bought. 

To reroute the power cables, 

trenches had to be excavated 

and backfilled to meet 

Transpower’s expectations. 

The cables are being laid in 

six ducts under a road and 

must be accessible at all times 

in case of a fault. Each duct 

contains a high voltage power 

cable and is protected by aggregate 

to withstand extreme 

heat and wrapped in a protective 

sheath. Tony says the cable 

is designed to withstand a 

one in 2500 year earthquake. 

Piles were driven 20 metres 

deep and tonnes of concrete 

poured to build foundations 

for two termination 

towers at either end of the 

subdivision. The new cables 

will go live in January and the 

ugly transmission towers will 

finally come down. 

Both Jon and Tony acknowledge 

removing the 

transmission towers has been 

a hugely complicated and expensive 

job, but Jon is adamant 

that it is worth every bit 

of the cost and effort in terms 

of the amenity value it adds 

for residents. 

Despite one of the worst 

winters for decades Jon and 

Tony are happy with the team 

of contractors and consultants 

they are working with, and 

particularly happy with the 

rapid progress the development 

is making. 

Jon believes sites will 

continue to be snapped up as 

buyers eye the amenity being 

created and take advantage of 

superb roading links to both 

the Ring Road and the Hamilton 

section of the Waikato 

Expressway which will be 

completed by 2019. 

“It is great to be able to be 

able to at last turn the vision 

of this subdivision into reality,” 

he says. 

“We’ve waited a long time 

to do this and we’re going to 

make sure that Greenhill Park 

is done well and is an exceptional 

place to live. We want 

people who live at Greenhill 

Park to be proud of their 

home.” 

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0800 42 45 46 www.gjgardner.co.nz


Vogue Drycleaners – so much 

more than a drycleaning service 

Vogue Drycleaners specialise in taking 

quality care of your garments, which with 

today's busy lifestyle takes a huge load off 

the stresses at home. 

The beauty of dropping 

your clothes off with us 

is how convenient it is. 

We do the work, and when 

you come back your clothes 

are ready to wear. 

Quality and professionalism 

are hallmarks of what we 

offer and the process involves 

far more than drycleaning. 

Every time you drop garments 

off, your wardrobe gets a full 

service treatment. 

Stain removal 

Our expert staff check for 

stains. If we find any tough 

stains, we’ll remove them 

based on their chemistry. 

Stain removal is part art and 

part science. Some stains are 

tougher than others but our 

team can handle 99.9 percent 

of them. 

Cleaning 

During cleaning, your items 

bathe in an EPA-approved 

fluid to dissolve grease and 

oily stains. Centrifugal force 

removes most of the fluid 

and soils just like in a home 

washer, the rest comes out in 

drying. Your clothes come out 

smelling fresh but we prefer 

to take the wrinkles out before 

calling them “Ready to Wear 

Fresh®.” 

Finishing 

We press pants one leg at a 

time and blast wrinkles with 

150-degree steam while a hot 

flat iron flattens and creases 

each leg. We get wrinkles 

out of the waist and seat with 

“puff irons” or a specialised 

“pants topper” device. If they 

pass our quality inspection, 

they're ready for you fresh. 

Shirts are a little more involved. 

We press shirts by 

hand to achieve the best finish 

possible to help keep you 

looking sharp. 

Wedding gowns 

We can package these precious 

possessions for a sentimental 

keepsake or for future 

use. This service requires a 

great deal of responsibility on 

the part of the cleaner and the 

customer. 

Alterations 

We can save you a bundle if 

your body changes shape or 

size. By altering your garments 

you can save the time 

and money of going out and 

purchasing a new wardrobe. 

This is also a popular item 

for heirloom wedding gowns, 

provided the gown has been 

packaged and stored properly. 

Waterproofing 

Inspection and Assembly 

Following the finishing process, 

we inspect for missing, 

loose, or broken buttons. We 

also give the items a detailed 

final quality exam to make 

sure they are truly “Ready to 

Wear Fresh®.” 

Wide range of services 

available 

There’s more to Vogue Drycleaners 

than cleaning clothes. 

We offer a full suite of other 

professional services. 

Here are a few of the extras 

we can provide: 

We have access to some of the 

most powerful water repellents 

on the market. Stay dry 

by taking your wet-weather 

gear in for a tune-up regularly 

or after particularly harsh use. 

Household textiles 

We don't just clean clothes. 

We also process household 

items such as blankets, comforters, 

decorative pillows, 

rugs, and even upholstery and 

draperies. 

Extending the life of 

garments 

As a busy parent, you're already working 

overtime. Why not outsource your laundry to us 

and get your free time back? Easy drop off and 

no more wrinkled shirts! 

Frequent cleaning prolongs 

the life of a garment. 

Stains set with age, making 

the garment unwearable, 

and ground-in dirt and soil 

act as an abrasive, like sandpaper, 

causing rapid wear of 

fibres. 

Also, insects are attracted 

to soiled clothes and will 

cause further damage. 

Buttons and minor repairs 

We repair loose buttons or sew 

on new ones, if necessary. 

Our team of garment care 

experts have 80 years of experience 

between them. Whatever 

your needs, they can help. 

Vogue Drycleaners offer the 

ultimate in convenient, professional 

service. 

Services 

• Garment drycleaning 

• Press only Bridal Service 

• Business shirt service 

• Duvet inners 

• Sleeping bags 

• Blankets 

• Wool mattress underlays 

• Professional curtain and 

drape cleaning 

• Corporate pick-up and 

delivery 

VOGUE CENTRAL 

81 VICTORIA ST (CNR KNOX ST) 

HAMILTON, 3204 

P: (07) 838 2729 

VOGUE FRANKTON 

92 KENT STREET (CNR HALL ST) 

HAMILTON, 3204 

P: (07) 847 7181 

Visit our website: www.voguedrycleaners.co.nz or 

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42 

Dynamo6 

Body Cafe 

Texas Radio 

Trek ‘n’ Travel - Colin Hancock. 


Hamilton Central general manager 

Vanessa Williams and Hamilton & Waikato 

Tourism chief executive Jason Dawson. 

Hamilton Central Business Association 

(HCBA) hosted the revamped CBD 

Celebration Awards, sponsored by 

Mediaworks, in an event focused on 

celebrating the businesses that make up 

the central city. 

Hosted at Stark Property’s 

beautiful Riverbank 

Lane, with 

catering by Miltons Canteen 

and drinks by the Hamilton 

Beer and Wine Co, the evening 

showcased the CBD at its 

finest. The laneway space was 

transformed by event staging 

company Royal Laboratorie, 

creating an edgy and modern 

venue to hold the awards. With 

subtle lighting from SBI Productions, 

the soulful tunes of 

Hamilton singer Coral and the 

evening captured on camera by 

Moving Media Ltd, the awards 

provided a Hamilton offering at 

every turn. 

Vanessa Williams, General 

Manager of the Hamilton 

Central Business Association, 

was delighted with the evening 

and more importantly with 

the record number of award 

entries received. “Hamilton’s 

CBD is home to some fantastic 

businesses with amazing 

stories and the CBD Celebration 

Awards provides us with a 

wonderful opportunity to publicly 

recognise the contribution 

they make to the central city”. 

Following a fresh new format, 

the awards were split in to 

two parts: the Success Awards 

recognising those businesses 

that have been a stand out 

in their category to a judging 

panel and the Best Awards recognising 

those businesses who 

the HCBA Executive Board 

have judged as contributing to 

the revitalisation of Hamilton's 

CBD. 

“The awards night was a reflection 

of a new era for Hamilton’s 

central city “said HCBA 

executive chair Sarah King. 

“The development in the city 

right now is phenomenal, there 

is action at every turn. The 

awards captured that with a 

wonderful mix of entrants from 

established and new businesses 

in the CBD and all were of an 

exceptional quality. The feedback 

has been fantastic and we 

are excited to be a part of Hamilton 

central city’s journey.” 

Award recipients 

to the right 

Need a Photographic Expert? 

You need SNAPSHOT - Waikato’s photographic specialist for 89 years. 

We can provide your business with photographic 

solutions - from prints and framing to cameras, 

accessories and photo studio equipment. 

Need professional photos for your business? We 

provide business headshots, full length portraits 

and product photography in our photo studio. 

Doing the photography yourself? We offer private 

lessons for anything photographic - at our place or 

yours. 

Visit our new mobile friendly website to see what 

our award winning business can do for you, your 

family, and your business. 

snapshot.co.nz 

391 Victoria St, Hamilton. ph 07 838 0031

43 

Success 

Awards 

Age Concern Hamilton 

MWDesign 

Retail Business 

H.C. - Trek ‘n’ Travel 

R.U. - Snapshot 

W - Texas Radio 

Tourism/Hospitality 


H.C. - Waikato Museum 

R.U. - Little George 

W - Madam Woo 

Professional 

Services 

H.C. - Westpac 

Hamilton Branch 

R.U. - NAI Harcourts 

W - Dynamo6 

Thrift’d Streetwear 

Madam Woo 

Trade Services 

H.C. - TDM Homes 

R.U. - NV Hair 

W - Body Cafe 

Social Enterprise 

H.C. - CBD Safety 

Comes First 

R.U. - Zeal 

W - Age Concern 

Innovation 

W - MWDesign 

Bowl and Social 

Boon Street 

Art Festival 

Public Vote 

H.C. - Confinement - 

Escape Rooms 

R.U. - Coffix 

W - Body Cafe 

Best awards 

CBD Hero Award 

- Colin Hancock 

New Business in the 

CBD Award 

- Thrift’d Streetwear 

Fonda Latina 

Amazing preloved 

vintage streetwear, 

authentic and 

direct from the 

States 

Thrift’d brands available include: 

Polo, Tommy, Fila, Champion, Kappa 

Improved CBD Site 

Award 

- Bowl and Social 

CBD Experience Award 

- Boon Street Art Festival 

International in the CBD 

Award 

- Fonda Latina 

CBD Youth Award 

- Zeal 

WINNER OF THE NEW BUSINESS IN 

THE HAMILTON CBD 2017 AWARD 

Thrift'd Streetwear Ltd 

Casabella Lane, Shop 6/307 Barton 

Street, Hamilton 

078349312 

www.facebook.com/ 

groups/639757969444225/ 

KEY: 

H.C. = Highly commended 

R.U. = Runner up 

W = Winner


Passion for photos 

Once upon a time in the 

early twentieth century a 

business was born. 

It was to metamorphose through the 

changes and chances of a fast-evolving 

tech world. 

That business is known today as 

Snapshot. Snapshot is really a photographic 

experiential journey from beginning 

to end. 

Each person is the centre of the interaction 

with the Snapshot crew. 

The client calls the shots and from 

that time on, every step is designed to 

move the customer’s agenda in their 

own unique direction. 

To make this a quality experience 

Snapshot offers one on one lessons for 

people who buy cameras from them and 

it also offers them to people who don’t. 

Everyone can learn to take the best 

photos you can. 

If it’s off your phone then you too 

can preserve the special moments. 

Precious old photos can be digitised. 

When photos are lost, or ruined by 

natural disasters and storms, or digital 

photos lost due to mistakes or technical 

issues, people realise that their memories 

are priceless and must be safeguarded 

and preserved. 

You need a memory evangelist to 

help you do this - a business like Snapshot 

which is passionate about helping 

you capture the best memories you can 

and to save these from disasters for future 

generations to enjoy. 

Snapshot has owners and staff who 

care about helping people, who enthuse 

you, the customer, to keep on the path 

and create pictures that will last for aeons. 

A very long time. 

The Boswell family who runs this 

operation love to do their work, they 

have loved doing it for generations and 

this passion shows itself in the attention 

Graham Boswell of Snapshot. 

to every step in the journey that you 

take. 

And people return to that again and 

again because it’s a rare commodity in 

this world. They are authentic. 

Their products are diverse, their service 

is real, which has earned Snapshot 

a solid reputation. Simply put, it’s better 

than all the rest. 

When you meet Graham, Jill and 

the team you will take a traditional yet 

wonderfully modern journey, you’ll be 

converted to the Snapshot way. 

In one sense, you could call them the 

memory evangelists. 

You’ll love the experience, it’s the 

happily ever after way to go. 

Confinement 

NAI Harcourts 

Age Concern Hamilton provides 

services for older people, their 

families and caregivers. 

AGE CONCERN 

• Combats elder abuse 

• Overcomes loneliness through the 

accredited visitor service 

• Supports over-65’s with a 

community worker 

• Undertakes health promotion and training 

• Provides shopping services 

(through referrals) 

• Facilitates lifelong learning 

Age Concern Hamilton 

Improving the lives of our over-65’s 

Ph 838 2266 

www.ageconcern.gen.nz 

P1641W

45 

Success 

Awards 

NV Hair 

Coffix 

Retail Business 

H.C. - Trek ‘n’ Travel 

R.U. - Snapshot 

W - Texas Radio 

Tourism/Hospitality 


H.C. - Waikato Museum 

R.U. - Little George 

W - Madam Woo 

Westpac Hamilton Branch 

Little George 

Professional 

Services 

H.C. - Westpac 

Hamilton Branch 

R.U. - NAI Harcourts 

W - Dynamo6 

Trade Services 

H.C. - TDM Homes 

R.U. - NV Hair 

W - Body Cafe 

Social Enterprise 

H.C. - CBD Safety 

Comes First 

R.U. - Zeal 

W - Age Concern 

TDM Homes 

Trek ‘n’ Travel 

Innovation 

W - MWDesign 

Public Vote 

H.C. - Confinement - 

Escape Rooms 

R.U. - Coffix 

W - Body Cafe 

Best awards 

CBD Hero Award 

TDM aims to provide you with an on-time, reliable and cost 

effective solution to your building project. 

CBD HERO AWARD 

Outdoor clothing, equipment 

& footwear specialists 

07 839 5681 | 21 Victoria St, Hamilton 

www.trekntravel.co.nz 

P5409W 

- Colin Hancock 

New Business in the 

CBD Award 

- Thrift’d Streetwear 

Improved CBD Site 

Award 

- Bowl and Social 

CBD Experience Award 

- Boon Street Art Festival 

We Listen which in turn allows us to identify and tailor make our 

products and services to your suit your requirements, whatever 

those may be, without compromising the quality of work. 

International in the CBD 

Award 

- Fonda Latina 

Independently owned and operated, creating personal service 

that will far exceed your expectations. 

CBD Youth Award 

- Zeal 

30 house plans available which we can manipulate to best 

suit your site and needs. 

One of TDM's core values is to develop excellent relationships 

with clients, where honesty is the key foundation. It is this 

honesty that provides a transparent building experience where 

there are no unexpected surprises. 

GREAT FOOD • GREAT ATMOSPHERE 

• GREAT TIMES • GREAT DANCING 

Proud Award Winning 

Latin American Resturant and Bar 

LET US DO THE HARD WORK FOR YOU 

Trent Montgomery – Director – TDM Homes 

trent@tdmhomes.co.nz | 027 3334247 

11 Garden Place, Hamilton 

fondalatina17@gmail.com | P: 07 260 0800 

www.fondalatina.co.nz 

KEY: 

H.C. = Highly commended 

R.U. = Runner up 

W = Winner


HILLCREST MEDICAL CENTRE 

Total project delivery from 

Construction Advantage 

Construction Advantage Limited, formed in 

2007 is a commercial property and project 

management company, offering highly 

integrated services across the full property 

and infrastructure lifecycle. 

By ANTHEA BATCHELOR 

John Mason, director of 

Construction Advantage 

Ltd has a passion for de- 

livering innovative construction 

projects, from the idea 

and business plan through to 

the completion and handover. 

His focus is on forming strong 

client relationships and delivering 

the brief on time. John 

has 30 years’ experience in 

project and construction management 

in New Zealand and 

Britain. His portfolio of completed 

work is based on repeat 

business developed through 

strong performance. 

The company has a mission 

is to provide total project 

delivery for all commercial 

construction projects, and 

they value working with good 

people, delivering successful 

projects and using creativity 

and innovation at all times. 

Their most recent project is 

the Hillcrest Medical Centre, 

a large expansion and redevelopment 

project, sited on the 

corner of Cambridge Rd and 

Masters Ave. Construction 

Advantage Ltd has managed 

and developed the project, 

working with the client from 

the early days, right through to 

the handover which allowed 

them to control the entire process. 

John Mason, commented 

that a building is about really 

responding to a business’s 

needs and it was important not 

to lose sight of this. Feasibility 

reports about the idea of constructing 

a building around the 

business and how that could 

achieved began in May 2014 

and centred on addressing the 

requirements of an expanding 

practice. 

In late 2015, they applied 

for resource consent for the 

likely style and setup of the 

building. In February 2016 

approval was given to proceed 

with design and construction 

began in May, with a planned 

opening on 30th November, 

which was a tight time frame 

for design and construction. A 

split building consent was applied 

for with council so demolition 

and earthworks could 

progress. This overlapped 

with a consent for the main 

building works and supplementary 

fit out contract. 

John Mason commented 

that “The council engaged 

positively during of the resource 

consent process and 

this continued throughout the 

job.” He also said he enjoyed 

working with Dr Stephen 

French and the Medical Centre 

team as well as the business 

owners. In six months 

the main building was built, 

fitted out and ready to roll. 

The project came in two days 

early, a fantastic achievement 

for Construction Advantage 

Ltd and in keeping with their 

recognised reputation. 

Development & Project Management 

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Level 1, 3/48 Empire Street, Cambridge n Phone 07 823 0331 n constructionadvantage.co.nz



47 

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New Hillcrest 

Medical Centre 

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Hillcrest Medical Centre has moved into our 

new premises. The new building combines 

the medical centre’s three previous sites into 

one. It has a purpose built minor surgery 

operating theatre and a large training space 

for GP registrars and graduate and trainee 

nurses. Because it is purpose built, it allows 

us to have the ability to trial new models of 

care in the future. 

Hillcrest Medical is a 

large family general 

practice. We cover over 

24 different ethnicities from 71 

different countries. 

“The big advantage is convenience 

for patients. Now 

they can get a park easily, go 

to the doctor, dentist, physiotherapist, 

pharmacy, Pathlab 

or specialist as required. It’s 

all in one place with easy access. 

Patients can even get a 

coffee at the Pharmacy while 

waiting for their medications”. 

Dr French said the medical 

practice had grown to such an 

extent over the last decade that 

it had outgrown their previous 

facilities. 

“We were in three buildings 

and it was confusing for patients 

as to where to go,” said 

Dr French. 

“All staff from the previous 

sites have relocated to the 

new building which has allowed 

continuity of care to be 

maintained.” 

One feature that we are particularly 

proud of is the telephonist 

room up stairs where 

the majority of incoming calls 

are received. This has allowed 

the receptionist downstairs to 

attend to the patients without 

the continual phone interruptions. 

This is appreciated by 

both patients and staff. 

Dr French said staff were 

particularly excited by the ability 

to teach different types of 

students as the medical centre 

places a huge emphasis on being 

a training facility, teaching 

GP registrars and graduate and 

trainee nurses. 

“This facility allows us to 

have a purpose built teaching 

area. We can potentially have 

four trainees in the teaching 

wing at one time. It means all 

trainee staff have someone 

with the right expertise on 

hand at all times to help them 

with a problem. Teaching is 

very important to the practice. 

It makes us better doctors and 

better nurses when we are involved 

in teaching.” 

The GPs in the medical 

centre cover eight different 

sub-specialities all located in 

the same premises. The medical 

practice provides a wide 

range of expertise covering 

areas such as ear nose and 

throat, paediatrics, obstetrics, 

gynaecology, mental health, 

diving, occupational health, 

travel medicine, a school clinic 

at Hillcrest High School and 

minor surgery including vasectomies. 

Hillcrest Medical Centre 


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From page 48 

has focused on the needs of 

the clients and leads the way 

with this innovative yet patient 

centred facility. This redevel- 

opment is certainly the newest 

and most modern version of 

any centre like this in Hamilton. 

It has been built around 

the ability for the practice to 

teach the next generation of 

general practitioners and nurses. 

It has also been reasonably 

well future proofed and gives 

them the ability to grow their 

practice and the services they 

will be able to offer patients in 

the future. 

The building caters not 

only to patient’s requirements, 

but also meets the needs of 

staff as they now have a large 

staff room upstairs where they 

are able to mingle and catch 

up. “The medical centre staff 

are loving having a large staff 

room. We also have a meeting 

room that we can all fit into.” 

Some of the doctors at Hillcrest 

Medical Centre are currently 

taking on new patients. 

Hillcrest Medical Centre is 

part of the Midlands PHO and 

is open Monday to Friday with 

the doctors on the Anglesea 

Clinic roster for after hours 

care. 


has specialist suites available 

for tenants. MoleMap is 

leasing one of the specialist 

suite rooms. They have 

several specialists looking at 

present, but they still have 

space available. The rooms 

would suit medical specialists, 

psychologists or other health 

related practitioners. 

The development and construction 

of the new Hillcrest 

Medical Centre was project 

managed by Cambridge-based 

company Construction Advantage 

whose director John Mason 

said he had been involved 

with the project for about twoand-a-half 

years. The centre 

was designed by Dominic 

Buckell at Chibnall Buckell. 

“They have been a pleasure to 

work with,” says Dr French. 

The build went smoothly and 

on schedule. 

MEDICAL CENTRE 


Hillcrest Medical Centre is based in Hillcrest. 

The practice is a family focused large general 

practice. We provide medical services for 13000 

registered patients and casual patients. We see 

many casual patients, especially accidents from 

the local school’s and industrial estate. Hillcrest 

Medical Centre is part of the Midlands PHO, 

opening Monday to Friday with the doctors on 

the Anglesea Clinic roster for after hours. 

HOURS: 

Monday to Friday: 8.30am – 5.00pm | Wednesday 8.30am – 6.30pm 

CONTACT US: 

07 856 5087 | admin@hillcrestmedical.co.nz

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J9736P


Feedback is your friend, not foe! 

When did you last tell one of your team 

what a great job he or she is doing? Positive 

feedback is a critical element in high 

performing businesses, but many managers 

don’t feel comfortable giving praise. 

Similarly, we appear to 

have even more of a dislike 

to giving constructive 

feedback or suggestions 

to improve work performance. 

Many of our clients tell us they 

don’t feel comfortable giving 

any form of feedback – they 

say it takes too much time, 

feels insincere, or often just 

gets in the way of day-to-day 

activities. Surely I don’t have 

to praise someone every time 

they do something they are 

paid to do? They must know I 

appreciate them! 

However, they are missing 

a valuable business-boosting 

opportunity. Few things will 

do more to build trust, boost 

morale among the team than 

ongoing, authentic and yes, 

positive feedback. More on the 

constructive stuff soon….. 

As human beings we are 

hard wired with a negative lens. 

It takes a conscious effort to 

think positively, look for positives 

in people and generally 

recognise “good or great” in 

our environments. Alas though, 

the counter to this wiring is that 

us humans have an innate need 

to seek feedback on how we are 

doing. If we don’t receive it, we 

tend to make up information to 

fill the void – and it’s almost 

always negative. We are such 

complicated beings us humans! 

So what are the benefits of 

actively giving positive feedback? 

Firstly it prevents those 

destructive information gaps I 

mentioned before. It most definitely 

strengthens relationships 

between employees and their 

supervisor; undoubtedly it will 

improve the quality of work 

and increase accountability for 

outcomes, but overall the most 

impact feedback creates is the 

generation of a higher-performing 

work environment. 

Yes, that’s right – the more positive 

feedback you identify and 

give to individuals – the greater 

their output and engagement 

with your business. 

If you’re a novice at giving 

positive feedback – perhaps 

you might want to start with 

small steps – look for things 

that individuals are genuinely 

doing well, take a moment to 

pause, and then say something 

simple like “John, I really like 

the relationships you’ve created 

with our clients – I know 

they appreciate it –as do I”. Or 

words to that effect! It doesn’t 

take long to warmly recognise 

someone’s efforts. There are 

literally oodles of positive experiences 

happening at work 

every single day but the good 

old human in us typically only 

spots the negatives and jumps 

on those! 

Speaking of constructive 

feedback – it’s a topic that 

generally gets avoided like the 

plague. It’s too hard, we don’t 

like to upset people, we don’t 

know how the other person 

will react, it’s easier just to ignore 

the bad behaviour or error 

and hope that it doesn’t happen 

again. Any of those sound familiar 

to you? Given that positive 

feedback creates a high 

performing work environment, 

what do you think the impact 

of not providing constructive 

feedback is? Ignoring bad behaviour 

or mistakes tells the 

MANAGEMENT AND HR 

> BY SENGA ALLEN 

Managing Director, Everest Group Limited, Everest Group, Creating 

Exceptional Workplaces, www.everestgroup.co.nz 

Two hours free parking 

in the CBD starts October 

Free parking for up to two hours a 

day in Hamilton’s CBD starts in 

October, part of a plan to revitalise 

and boost the central city. 

Councillor Geoff Taylor, chairman of 

the council’s Parking Task Force which 

developed the free parking initiative, 

says he has had plenty of feedback that 

the change will be welcomed. 

“From October visitors to the city 

centre can park for up to two hours in 

our on-street metered parks, between 

8am and 8pm, Monday to Saturday. 

This could be for two hours in one 

parking space or a combination of short 

stays in two or more parks,” councillor 

rest of your team that behaviour 

is acceptable and worse still, 

endorsed by management; it reassures 

the individual who actually 

needs the feedback that 

actually their behaviour is OK 

but most worryingly it reduces 

your effectiveness as a leader. 

Seize those opportunities to 

identify positive behaviours, 

tell team members when they 

are doing something really well 

and jump on those small issues 

that can lead to larger monsters 

Taylor says. 

“After the two hours, there’s a charge 

of $6 per hour which will encourage longer-term 

parkers and commuters to use 

the nearby parking buildings. This will 

free up spaces for shoppers, diners and 

people having meetings in the central 

city.” 

The parking plan, which will be trialled 

under next June, will make use of 

recent parking technology changes in the 

CBD. 

More than 1000 sensors have been installed 

in all metered parking bays in the 

central city which will provide real-time 

data on usage of parking spaces. The 

if not dealt with. Feedback is 

most definitely your friend 

and should not be feared. Start 

practicing today and notice 

how much more effective you 

can become as a leader in your 

business. 

sensors are also linked to a free app, Pay 

My Park, which allows users to check 

parking availability, get reminders when 

their parking is due to expire and pay for 

parking via their mobile device. 

Councillor Taylor says the data will 

also provide great information about 

parking trends and will assist in determining 

whether the trial is a success. 

A review of parking is one of the 

elements of the Central City Transformation 

Plan, a long-term approach to 

enhance the central city. 

Disclaimer: Geoff Taylor is also editor 

of Waikato Business News. 

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GST and property 

transactions 

Deciding whether to buy or sell a property 

is the biggest financial decision many 

people make, so overlooking the GST 

implications of property transactions can 

be an expensive mistake. 

When entering into a 

property transaction, 

both purchaser 

and vendor need to consider 

whether or not they should be 

registered for GST in respect 

of the transaction. Determining 

this ultimately comes 

down to whether the person is 

completing the transaction in 

the course or furtherance of a 

“taxable activity”. 

The GST Act defines a 

“taxable activity” as any activity 

which is carried on 

continuously or regularly and 

involves, or is intended to involve, 

the supply of goods and 

services to another person for 

a consideration. Importantly, 

the activity does not have to 

be carried on for the purpose 

of making a profit, hence a 

person could be carrying on 

a “taxable activity” for GST 

purposes even though the activity 

would not constitute 

a “business” in the ordinary 

sense. 

In relation to property 

transactions, the concept of a 

“taxable activity” is particularly 

relevant where the property 

is purchased and re-sold 

in a short period of time, especially 

if subdivision or development 

work is involved. 

The landmark case on what 

amounts to a “taxable activity” 

in relation to property is 

the Court of Appeal’s decision 

in Newman v C of IR. 

Newman was a GST registered 

builder who completed a 

one-off subdivision involving 

splitting a single section into 

two, including some electrical 

and drainage work. The IRD 

ruled that the subdivision and 

subsequent sale of the property 

was a “taxable activity” and 

assessed Newman for GST on 

the sale. The case ended up 

going all the way to the Court 

of Appeal and the Court overturned 

the IRD’s assessment, 

ruling that the subdivision 

could not be regarded as a 

continuous or regular activity 

and therefore Newman was 

not carrying on a “taxable activity” 

in respect of the property. 

In their judgment, the 

Court of Appeal took an overall 

view of the activity to determine 

that it was not repeated 

continuously or regularly, 

i.e. it was a one-off. The minimal 

development work was 

also considered relevant. 

The IRD were forced to 

change their stance as a result 

of the Newman decision, 

releasing a policy statement 

expressing the view that a subdivision 

of land into two, involving 

no development work, 

will not by itself amount to a 

“taxable activity”. Although 

the statement did note that a 

“taxable activity” would be 

more likely to arise if a greater 

number of lots were created, 

the development work was 

more extensive, or there was 

a greater commitment of time 

and money to the project. 

Despite the established 

principles, there appears to be 

a muddying of the waters in 

recent times as to the meaning 

of “taxable activity”. The IRD 

are now increasingly challenging 

the GST status of un-registered 

vendors when the purchaser 

makes a second-hand 

goods GST claim in respect of 

the property purchase. A second-hand 

goods GST claim 

is generally available when 

a GST registered purchaser 

buys from an un-registered 

vendor. 

In some cases it appears the 

IRD are alleging a “taxable 

activity” exists in simple buy 

and sell transactions within a 

short time frame. Conversely, 

we sometimes see situations 

in which the IRD will seek to 

deny GST refunds on the basis 

that the taxpayer does not conduct 

a “taxable activity”. 

The confusion around what 

comprises a “taxable activity” 

was recently exacerbated by 

the High Court in the recent 

case of YL NZ Investments 

v Louise Ling. The case involved 

a GST registered purchaser 

successfully claiming 

a breach of warranty by the 

vendor, as the vendor had 

warranted in the sale agreement 

that she was not GST 

registered. But she was retrospectively 

registered by the 

IRD after the transaction was 

completed. 

While not directly relevant 

to the issue in the case, 

the Judge expressed the view 

that the vendor was “clearly 

carrying on a taxable activity” 

when she had merely bought 

and sold a property in a short 

period of time. The comment 

directly contradicts both the 

Newman principle and IRD’s 

policy, under which a one-off 

buy and sell transaction is not 

enough for a “taxable activity” 

to arise. 

The IRD’s basis for deciding 

the vendor had a “taxable 

activity” is not known, 

although hopefully they considered 

more than the fact the 

property was bought and sold 

in quick succession. 

The YL NZ Investments 

case also highlights the onus 

on vendors to ensure they 

correctly state their GST status 

on the sale and purchase 

agreement, or include an ap- 

TAXATION AND THE LAW 

> BY HAYDEN FARROW 

Hayden Farrow is a PwC Executive Director based in the 

Waikato office. Email: hayden.d.farrow@nz.pwc.com 

Checking your IT provider’s credentials 

propriate contractual remedy 

in the event that their GST status 

is overturned by the IRD. 

To avoid an unexpected 

GST bill or lawsuit, vendors 

and purchasers should be fully 

aware of the GST implications 

of every property transaction 

they enter into and take steps 

to ensure they are appropriately 

protected in the event their 

GST status is challenged by 

TECH TALK 

> BY DAVID HALLETT 

David Hallett is a director of Hamilton software specialist Company-X, 

design house E9 and chief nerd at Waikato Need a Nerd. 

Is your IT provider a member 

of IT Professionals 

New Zealand? 

ITPNZ, as it is known, is 

the IT professional body in 

New Zealand. Membership 

requires individuals to sign 

up to a Code of Professional 

Conduct, and provides them 

with access to a Professional 

Knowledge Curriculum designed 

to upskill them. 

Using a member of the 

institute for your IT needs 

ensures that your IT provider 

is required to act professionally 

and ethically, and is also 

a professional who will be 

judged by their peers if they 

do the wrong thing by their 

client. 

The institute is a community 

of IT professionals who 

care deeply about professional 

practice in IT. The institute 

helps develop its members, 

sets standards and recognises 

those IT professionals in New 

Zealand who aspire to excellence, 

and works as the voice 

of the IT profession to government 

and others. 

The code ensures IT Professionals 

NZ members provide 

the best possible service 

to their clients, regardless of 

their specialisation. 

Complaints against ITPNZ 

members are referred to the 

institute’s Professional Conduct 

Board which will investigate 

the complaint through a 

hearing. 

If the IT professional is 

found to have committed a 

breach of the code a penalty 

will be handed down by the 

board. 

If the hearing uncovers 

significant criminal or civil 

wrongdoing the IT Professionals 

NZ National Council 

may refer the matter to police 

through a formal complaint, or 

start other legal proceedings. 

Things change very quickly 

in the technology space, 

and the institute has acknowledged 

that by forming the 

Professional Practice Working 

Group. The new working 

group is reviewing the code 

and curriculum, and will make 

recommendations on other 

professional practice guidelines 

that could be added. 

We, at Company-X are primarily 

engaged in software 

development for a range of 

clients big and small. Mostly, 

we start new projects 

from scratch, but sometimes 

we inherit projects from new 

clients, after they have had a 

sub-optimal experience with 

another software developer, 

often based overseas. 

This is one of the reasons 

IRD. 

The comments in this article 

of a general nature and 

should not be relied on for 

specific cases. Taxpayers 

should seek specific advice. 

we believe that this institute 

led review is such important 

work. This is not just a company 

sentiment, but we have 

actioned our commitment 

by freeing up staff who were 

selected to participate in the 

review. One of them recently 

flew down to Wellington for 

the day, as part of the review 

process, and there will be 

more trips as the project continues. 

Next time you get someone 

in to meet your IT needs, 

check to see if they are a 

member of the Institute of IT 

Professionals. 

Disclaimer: David Hallett 

is chair of the Hamilton 

branch of the Institute of IT 

Professionals. 

CALL NOW & 

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CHRISTMAS EVENTS AND VENUES 


Hampton Downs – a function 

centre with a difference 

The new Hampton Downs International 

Motorsport Park offers unique corporate 

event opportunities for Christmas functions 

and world class functions and conferences. 

After a $30 million upgrade 

the motorsport 

track and entertainment 

facility, close to both Hamilton 

and Auckland, was relaunched 

last October in grand style 

with a major motorsport event, 

headlined by the Australian GT 

series. 

While it will remain the 

home of motorsport and car 

manufacturer events, the venue 

has been purposely set up to cater 

for corporate functions and 

conferences. 

There are 11 function suites 

which cater to all group sizes. 

From the small, modern meeting 

rooms located above the pit 

garages which can seat between 

10 and 200 guests, to the Pavilion 

which can seat up to 400 

banquet style, we have rooms to 

suit all! 

Hampton Downs’s accommodation 

offerings are extensive 

with our affordable fourstar 

apartments available to both 

corporate and private bookings. 

Each self-contained accommodation 

unit boasts two 

bedrooms, bathroom, kitchen, 

living room, laundry and trackside 

balcony – all of which open 

onto panoramic views of the 

motorsport park and the Bombay 

Hills. 

Each apartment has its own 

allocated parking area while 

additional parking is available 

just outside of the apartment 

complex. 

Our apartments are conveniently 

located between Auckland 

and Hamilton. We are 

located in the North Waikato 

near Huntly, Mercer and South 

Auckland. Furthermore, Auckland 

Airport is only a short distance 

away. 

If you are looking for an exciting 

and unique venue for your 

key client event, staff function 

or conference look no further. 

Simply call our Corporate 

Sales & Events Manager, Lucy 

Goody on 027 549 1213 or 

email events@hamptondowns. 

com 

A Unique World Class Facility 

Have an adrenaline fuelled CHristmas at Hampton 

downs motorsport park and event Centre! 

Christmas functions from 

$ 

135 .00pp* 

+ GST 

Enjoy 2 high speed laps in the Lexus Safety Car 

2 x 10 minute fastest lap sessions on the go 

kart track 

Round up your day with a sumptuous BBQ and drinks 

overlooking the park 

For further information or to make an enquiry, please contact 

Lucy Goody 

+64 27 549 1213, events@hamptondowns.com 

*Prices from $135 + GST for up to 80pax. Groups above this size are POA. Minimum 10pax



Gardens Café perfect 

for Christmas parties 

The ‘revamped’ Hamilton Gardens 

Cafe overlooking Turtle Lake, nestled in 

Hamilton’s international award winning 

attraction, has a range of Christmas party 

menus this season to suit a variety of 

different sized “work place groups” for 

everything from celebration breakfasts to 

evening banquets. 

Long-time Waikato and 

Bay of Plenty restaurateurs 

Craig and Jenny 

Fraser who took over the Gardens 

Cafe 20 months ago are 

offering set menus for smaller 

work places and Government 

departments for breakfasts, 

brunches and lunches from $20 

per person. 

The Frasers noticed last 

year there was an ever growing 

wave of smaller workplaces 

and department units who 

wanted to celebrate with a 

Christmas gathering but wanted 

something that could fit into 

working hours and didn’t carry 

the expense often associated 

with evening functions. Their 

gardens venue overlooking 

Turtle Lake with the option 

of dining indoor or “al fresco” 

offers a quality product at an 

affordable price. The setting 

is exceptional and gives guests 

who want some extra activity 

the opportunity to the explore 

the award winning gardens. 

For evening gatherings, for 

groups of 30 plus, Christmas 

buffet menus are available 

from $30 a head. This includes 

sole use of the venue at no 

cost, your group can mix and 

mingle with drinks and nibbles 

lakeside before adjourning to 

the business class lounge for a 

sumptuous Christmas- themed 

buffet. Organise your own 

entertainment if you so wish 

or avail yourself of the café’s 

sound system. 

There are still some excellent 

Friday and Saturday nights 

available but with this pricing 

- don’t delay your enquiry! 

BOOK YOUR LAKESIDE CHRISTMAS PARTY 

Ideal for workplaces of 30 persons and upwards, sole 

use (evening only) of the facility and no venue cost. 

Groups up to 20. Try our lunch time set menu 

from $20 per head. 

Hungerford Crescent, Hamilton Gardens 

Open 7 days from 9.00am - 5pm | P: 07 856 6581 

Remember Ember in December 

EATERY & BAR 

Celebrate your workplace 

New team, new dream 

Creative Kiwi Cuisine. 

From the heart of the Waikato. 

party in style 

EATERY & BAR 

Ask us about our functions menu- something for everyone 

Now open for Breakfast, Lunch & Dinner 

MON - FRI 7am to Late | WEEKENDS 9am to Late 

60 Church Road, Te Rapa, Hamilton 3200 p. 07 850 9339 e eat@embereatery.co.nz www.embereatery.co.nz


Women’s lifestyle 

expo draws crowds 


55 

The Women’s Lifestyle Expo held at the 

ASB Baypark complex last month drew a 

large and enthusiastic crowd looking for 

inspiration fashion, beauty and well-being 

inspiration. 

More than 160 exhibitors 

took part, keeping 

the visitors satisfied 

and dry during a weekend 

of torrential rainfall. 

The expo featured everything 

from jewellery and 

health products to crafts, fitness 

and beauty products. 

There was food and wine 

sampling, business products, 

homewares, haircare, cosmetics 

and fashion. 

Life, passion and bravery 

certainly shone through 

during the four night extravaganza 

of Zoetica Tarnished 

Frocks and Divas (pictured 

right), which would not have 

been out of place on a Broadway 

stage. 

Two years of planning and 

rehearsing certainly shone 

through at this polished and 

brilliantly entertaining production. 

This year’s Anchor AIMS 

Games kicked off in September 

for five days, with an influx 

of over 20,000 intermediate 

aged athletes, coaches 

and parents attending the two 

opening ceremonies in the 

ASB Baypark Lion Foundation 

Centre, along with many 

of the multi sports events being 

hosted at Bay Venues locations 

throughout Tauranga. 

Once again superb planning 

and dedication by all the 

organisers and staff added to 

another memorable AIMS 

Games event. 

Looking ahead to the coming 

months, there is no slowdown 

in the ASB Baypark 

schedule as final preparations 

are made for the popular 

Tauranga Gala Dinner on 

29h September, the Sound of 

Music on 9 October, Saturday 

Night Fever on 18h November, 

and of course the ASB 

Summer Christmas party on 

1 and 2 December with Shane 

Cortese & the 8-Track Band. 

We are anticipating a huge 

increase in corporate box 

lease and rental interest as 

the festive season approaches 

with a number of high profile 

events due for announcement. 

To avoid disappointment, 

book now. 

For more information call 

the ASB Baypark Business 

Development team now on 

07-577- 8560 ext 6115 

J6369P 

Nestled along the river banks of the 

Waikato River we have the ideal 

setting for all functions. 

Bar Facilities • Buffet Package to suit. 

BBQ Facilities • Club and Cart Hire • Corporate days 

Summer membership & Twilight Golf 

Membership specials: 

Ladies “Learn to Play” Package 

$60 (includes 2 clinics) 

School Children Programmes 

available. 

Summer $219 now until 28 

February 2018 

Full membership $740 now until 

28 February 2019. 

Contact Details 

5925 Gt South Road, Ngaruawahia 

PO Box 145, Ngaruawahia 

ph +64 7 824 8006 • fax +64 7 824 8401 

email nga@wave.co.nz • website www.golfwaikato.co.nz 

PROP HIRE. EVENT DECORATION. LIGHTING & 

DRAPING. EVENT CONSULTATION. 

creating 

Memorable 

themed 

events 

WE WILL MAKE YOUR CHRISTMAS PARTY SPECTACULAR 

WITH OUR RANGE OF PARTY DÉCOR AND PROPS! 

No matter what your party theme- from Arabian nights, to las Vegas 

wonderland, and everything in between, we have the party décor, props, 

and fabrication to make your event the best ever! 

We deliver/pick up and can also do layouts for you. 

www.Cleverevents.co.nz 

ph. 0274 789 459 Val Glenn em. val.glenn@farmside.co.nz 

HAMILTON BASED, COST EFFECTIVE/BUDGETS TO SUIT ALL, QUALITY, FOR 

SMALL PARTIES THROUGH TO MASSIVE, WE DO IT ALL.

56 

CHRISTMAS CONFERENCE EVENTS AND AND EVENTS VENUES 


No hassle Christmas functions 

at Spoilt For Choice 

Groups can take the stress out of organising 

this year’s Christmas function by contacting 

the team at Spoilt For Choice, a corporate 

hospitality service provided by H3. 

Spoilt For Choice has a 

number of Christmas 

function packages on 

offer to suit a range of sizes, 

budgets and tastes, as well as 

the ability to customise packages 

to meet your exact requirements. 

Each Christmas 

package includes 

quality catering 

provided by the 

award-winning 

Montana Catering. 

H3 business development 

executive Kylie Carver said 

that with the lead-up to Christmas 

being an incredibly busy 

time, the Spoilt For Choice 

packages can take the hassle 

out of organising your end-ofyear 

function. 

“Being a part of H3 means 

that we can offer our clients 

one point of contact for our 

hospitality packages across 

all our premium venues, 

Claudelands, FMG Stadium 

Waikato, Seddon Park and 

The Grandstand. This really 

simplifies the process, making 

it easier for our clients to organise 

their functions, treat staff 

and host guests. Spoilt For 

Choice always have a selection 

of premium entertainment 

and hospitality packages on 

offer that create truly unique 

and memorable experiences,” 

she says. 

Groups may choose to treat 

themselves to VIP packages 

at Mary Poppins or 7 Days 

Live at Claudelands Arena, 

go trackside with a private 

marquee at Urban Polo, ignite 

some friendly competition 

with a corporate cricket match 

at Seddon Park, or wind down 

for the year with a relaxed, 

intimate lunch or dinner function 

at The Grandstand. 

Each Christmas package 

includes quality catering provided 

by the award-winning 

Montana Catering. 

The Spoilt For Choice 

team can customise a package 

to suit your size and budget, 

and also help you secure extra 

touches for your function like 

entertainment and motivational 

speakers. 

Packages and dates are 

limited so contact Spoilt For 

Choice today on 0800 SPOILT 

(776 458) or spoiltforchoice@ 

h3group.co.nz, or visit spoiltforchoice.co.nz. 

YOU’LL BE SPOILT FOR CHOICE 

THIS SUMMER 

7 DAYS LIVE 

Claudelands Arena 

15 December 2017 

Experience all the laughs 

and unmissable antics in 

spectacular style with our 

dinner and show package. 

$200 +GST per person 

MARY POPPINS 

Claudelands Arena 

November - December 2017 

For a practically perfect 

experience, a range of packages 

are available now for the 

unmissable strictly limited 

season of Mary Poppins! 

From $145 +GST per person 

RUGBY LEAGUE 

WORLD CUP 2017 

Waikato Stadium 

November 2017 

Catch the action of Samoa vs Tonga 

or New Zealand vs Tonga at Waikato 

Stadium with one of our premium 

hospitality offers. 


URBAN POLO 

Claudelands 

17 March 2018 

Host guests in VIP style as 

you soak up all the action and 

atmosphere in a trackside private 

marquee. 


Reserve your place or enquire about tailor-made package options 

spoiltforchoice@h3group.co.nz or 0800 SPOILT (776458)



Sustainable conferencing 

in the heart of the CBD 

Sustainable conferencing is becoming 

more sought after by modern businesses 

and at Novotel and Ibis Tainui Hotels this is 

at the forefront of their business practices. 

The two Hamilton CBD 

hotels have in place the 

Acting Here Planet 21 

programme practiced by AccorHotels 

across all of its New 

Zealand hotels and worldwide. 

The name is a direct reference 

to Agenda 21, the environmental 

action plan signed at 

the Rio Earth Summit in 1992, 

and is a reminder of the urgent 

concerns that face the planet in 

the 21st century and the need 

to change methods of production 

and consumption patterns 

to preserve human beings and 

eco-systems. 

Businesses seeking event 

or conference facilities in the 

Waikato know that at Novotel 

and Ibis Tainui they are getting 

conference facilities that are 

truly sustainable. 

Both hotels ensure they minimise 

event footprints with 

systems in place to reduce 

energy and water consumption. 

They also recycle paper, 

glass, plastic and organic waste 

and use environment friendly 

cleaning products. 

Free parking and charging 

stations are provided for electric 

cars and don’t forget to 

pick up your used coffee grinds 

on your next visit, which are 

great for the garden. 

Another aspect of Accor 

Hotels’ commitment to sustainability 

is its community 

involvement. Both Novotel 

and Ibis Tainui ensure they are 

heavily involved with Waikato 

community groups through 

donating time, goods and services 

and partner with Melville 

Primary School on sustainable 

initiatives. The team enjoy getting 

involved with the activities 

held at the school and helping 

our next generation. 

“We ensure we live according 

to our principles and add 

improvements to our model 

each year,” says Novotel and 

Ibis Tainui Hamilton Sales 

Manager Lynley Elliott. 

“It is something that a lot 

more businesses are looking for 

and we hope the demand will 

increase as awareness does,” 

she says. 

Sustainable conferencing 

is becoming internationally 

recognised and this year was 

a leading theme at the Global 

Sustainable Tourism Conference 

in Aysen Chile, attended 

by delegates from 29 countries. 

Novotel and Ibis Tainui remain 

two of Hamilton’s most 

highly sought after conference 

and event locations with their 

central location and superb riverside 

views. 

The 177 room, 4.5 star Novotel 

can host up to 300 people 

in its conference rooms. It 

also has generous pre function 

space and a great team to help 

you plan your special event or 

occasion. 

The Ibis is a unique riverside 

location that boasts 126 

rooms and three conference 

spaces with natural lighting and 

a restaurant balcony that has 

the best river views in Hamilton. 

AccorHotels invites businesses 

to take the opportunity 

to enjoy sustainable conferencing 

in the heart of the CBD.



Lakeview Lodge Karapiro 

a stunning conference venue 

At Lakeview Lodge Karapiro we have the 

pleasure of offering two stunning Lodges 

for you to choose from for your group or 

conference. 

The fantastic spaces allow 

ideas to grow and 

develop into something 

special, be it team building, 

brainstorming or the announcement 

that something 

dynamic and new is on its 

way to be released. Lakeview 

Lodge is also a place 

to indulge and reward your 

staff whilst working the day 

through. 

Lodge One has the most 

luxurious, warm tones that 

instantly make you feel welcome 

and at home. The Lodge 

comprises a fully equipped 

kitchen, two king sized rooms 

(that can be configured to 

twin rooms), a bunk room that 

sleeps eight and two separate 

lounges. 

The panoramic views will 

have you sitting back and just 

looking to enjoy this valuable 

time with colleagues, or family 

and friends. 

In Lodge Two, you have 

crisp clean lines with a Hamptons 

feel. This creates a calm 

environment, enabling you to 

have that space to focus on 

what is important for the now, 

whilst having all the home 

comforts around you. Plenty 

of space and light for your 

group to work uninhibited. 

This Lodge has a fully 

equipped kitchen and laundry, 

private deck, four king size 

bedrooms (that can be configured 

to twin rooms) and one 

twin room. Wheelchair access 

is available in this Lodge too. 

All you need plus more. 

What we offer: 

• Space and privacy 

• A luxurious location to 

regroup 

• Conference facilities for up 

to 20 

• Convenience to local 

towns 

• Airport only 30 minutes 

drive 

• Close to sporting and team 

building activities 

Although each Lodge has 

fully equipped kitchens enabling 

you to prepare meals in 

private, we have the pleasure 

of offering an assortment of 

catering options, which can 

be configured for the needs 

of your group. There are also 

great restaurants only 15 

minutes away. Conference 

equipment is available on-site 

should you require it. 

You can arrive here by air 

Deputy Mayor of Waipa District Council, Grahame Webber 

with owners Joanne and Jonathan Leigh. 

or car, we have a helipad for 

your convenience and plenty 

of car parking. Sporting venues, 

such as Karipiro Domain 

featuring the Don Rowlands 

Centre and the Avantidrome 

are only a short drive from 

the Lodge so come and enjoy 

the convenience of Lakeview 

Lodge’s stunning location. 

Owners: Joanne & Jonathan 

Leigh 

Lodge Manager: Rae Guard 

2400 Maungatautari Road, 

Cambridge, 07 827 9273, 

stay@lakeviewlodge.co.nz 

CONFERENCE, 

EVENTS AND 

VENUES 

BOOK YOUR SPOT IN 

OUR NOVEMBER ISSUE 

For more information 

contact the team today 

at info@wbn.co.nz or 07 838 1333


2400 Maungatautari Road, Cambridge 3494 | 07 827 9273 | stay@lakeviewlodge.co.nz 

Lakeview Lodge is 

centrally located 

between Cambridge, 

Matamata & Tirau, our 

distinct accommodation 

offers a private lakeside 

escape. Bordering 

Lake Karapiro and 

Maungatautari Mountain 

providing a beautiful back 

drop, we invite you to share 

in Lakeview Lodge's truly 

special experience. 

Small conference facilities 

Two self-contained luxury lodges with their unique 

distinguishing characteristics 

Each Lodge can sleep up to 12 people (ideal for groups) 

Catering options are available 

A helicopter pad on site 

When enjoying sporting events, attending weddings, Fieldays 

or tourist attractions around Waikato, our Lodge is perfect to 

rest your head. Come and enjoy the convenience of what Lodge 

offers & its stunning location. 

Owners Joanne and Jonathan Leigh 

Lodge Manager Rae Guard



DRIVEN BY 

ADVENTURE 

> You Drive 

4WD Bush Safaris 

> You Hang On 

Monster 4X4 Thrill Rides 

> You Race 

Raceline Karting 

> You Shoot / You Aim 

Claybird Shooting 

and Archery 

> You Challenge Your Team 

Team-building Exercises 

COME TO 

US FOR A 

CHRISTMAS 

FUNCTION WITH 

A DIFFERENCE! 

drive@offroadnz.co.nz • Phone: 07 3325 748 

193 Amoore Road, RD2, Rotorua 

www.offroadnz.co.nz 

Adrenalin buzz for 

Christmas with Off 

Road NZ 

Off Road NZ – “Driven by Adventure” 

has been entertaining guests coming to 

Rotorua since 1992. 

Groups, families and 

thrill seekers can experience 

4WD Bush Safaris, 

Raceline Karting, Monster 

4X4 Thrill Rides, Claybird 

Shooting, Archery, traditional 

Team Building Challenges and 

our Native Bush Camp dining 

venue. 

The 4WD Bush Safari is 

set in our native bush near Mamaku. 

Team up and share the 

driving along the narrow tracks 

that are lined with trees. Prepare 

for a journey that is full of 

the unknowns! 

The 4X4 Thrill Ride, it’s 

huge, it’s loud! It roars with 

V6 power, has a high suspension 

and separate front and rear 

steering. Hold on tight for the 

ultimate thrill ride. 

Raceline Karting, the 

fast track to excitement! 

Experience the buzz and 

adrenaline of karting on our 

1.2km outdoor race circuit. 

Reach speeds of up to 100km/h 

on our 150 metre straight. 

Plenty of formats to choose 

from. 

For a dining venue with a 

difference, experience lunch 

or dinner at our Native Bush 

Camp. It is rustic-style set 

amongst beautiful native forest 

and is the perfect setting for 

a catered ‘feast in the wilderness’. 

BBQ menu available. 

Come to us for a Christmas 

function with a difference. 

Contact our team for a tailor-made 

proposal today! 

www.offroadnz.co.nz 

drive@offroadnz.co.nz 

Phone: 07 3325 748 

Special Events 

Xmas Dinner Special 

Buffet or create a 

tailor made menu 

December 23 

New Years BBQ 

Paella, Spanish & Latin 

American cuisine 

December 31 

3 course meals from 

$30.00 - $45.00 per head 

Book your Christmas 

Function today! 

Hours 

Tuesday and Wednesday: 

11 am to 3 pm - 5:30pm to 8:30 pm 

Thursday: 11 am to 3 pm - 5 pm to 11 pm 

Friday: 11 am to 3 pm - 5:30 pm to 2 am 

Saturday: 9:30 am to 2 am 

Sunday: 9 am to 8 pm 

11 Garden Place, Hamilton | fondalatina17@gmail.com | P: 07 260 0800 | www.fondalatina.co.nz



61 

Book now for a night of food, fun and festive frivolity! 

Christmas at 

Clarence St 

Lyrica 

24, 25 November 2 shows only 

Dinner, Show followed by band $99* + GST 

Table of 8 $795* + GST 

Come and enjoy a night of good food, 

great entertainement and a chance to 

let your hair down. Gorgeous old school 

glamour comes to life in typical style and 

flair that Lyrica have become synonymous 

with. Their new show, Hooray for 

Hollywood, captures iconic moments from 

the golden age through to modern classics 

from the silver screen. All performed with 

their signature Lyrica style by three of 

our most talented locals. The evening of 

glamour is followed by the hit covers band, 

Mufasa Mufasa so you can kick your heals 

up and have a wee boogie. 

Show only seats available. 

* Ticketek booking fees may apply 

Comedy@Christmas 

14, 15, 16 December 3 shows only 

Dinner, comedy show followed by band $79* + GST 

Table of 8 $599* + GST 

Gourmet burger, ice-cream for dessert. 120 minutes of comedy from two 

of New Zealand’s most well-known comedians followed by the hit covers 

band Mufasa Mufasa to dance the night away. 

“Rado and Raybon Save the World” 

Leading comedians Raybon Kan and Nick Rado team up to perform a 

two-hour show in which stand-up gives way to Rado & Raybon solving 

questions posed by the audience. The first half is a stand-up set by each 

comedian. In the second half, they take the stage together and answer 

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audience on the night. They guarantee the world will not end during the 

show. 

Nick Rado is the Head Writer for TV3’s award-winning panel show 7 Days, 

Head Writer and Associate Producer for 7 Days of Sport and has recently 

just finished a nationwide NZ tour opening for Danny Bhoy. He’s won 

the NZ Comedy Guild’s Best MC award four times. He also appeared in 

Netflix’s Rhys Darby show Short Poppies. 

Raybon Kan (Best Comedian, Metro; Best Comedian, North & South) has 

performed at major comedy festivals such as Montreal’s Just for Laughs 

(twice), Edinburgh and Melbourne, where The Age declared his show 

‘Dazed and Confucius’ one of the festival highlights. His shows have sold 

out throughout NZ. 

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Don’t leave marketing decisions to 

instinct or experience 

MARKETING MATTERS 

Making decisions on where to spend money 

on marketing without good data about your 

clientele is like shouting down a well. 

You’ll make a lot of 

noise, but the people 

who care most about 

your product may not necessarily 

hear you. 

It’s not uncommon for 

SMEs to throw their marketing 

budget away on gut instinct or 

the many years of experience 

that a marketer has. It reminds 

me of a scene from the movie 

Moneyball where Brad Pitt’s 

character, a head of recruitment 

says “when I know, I 

know; and when it comes to 

your son I know”. He actually 

doesn’t know at all. The fact 

is that while experience and 

instinct can be helpful, it is 

data that really holds the key 

to good decision making. It is 

a numbers game. 

Evidence shows us that 

businesses that make data 

driven marketing decisions 

consistently get higher returns 

on their spend. Getting from 

instinct and experience based 

decision making to data driven 

marketing requires a number 

of things. 

The first is the implementation 

of a system that enables 

the efficient collection of data. 

Everything from customer 

information, purchase quantities, 

regional demographics, 

sales volumes, and average 

spends is valuable information. 

Of course, on its own, data 

is nothing more than a collection 

of numbers, so the second 

thing we need is a means to 

analyse it. To do this we can 

use mathematical models and 

various types of statistical 

analysis and data visualisation 

techniques. A decade or two 

ago the difficult part would 

have been the collection of 

the data, but today technology 

makes the collection of data 

far easier through the use of 

Data Management Platforms 

(DMPs) such as MediaMath, 

SalesForce DMP, or Lotame. 

DMPs are used to collect data 

from multiple sources such as 

website analytics tools CRM 

applications, publisher advertisement 

management products, 

advertisement networks, 

and also data sources external 

to the business that are provided 

by a third party. Once the 

data is collected the magic of 

data analysis can begin and 

if done properly we discover 

knowledge, insight and direction. 

For example, a start-up 

> BY MEHRDAD BEHROOZI 

Mehrdad (Merv) Behroozi is general manager of Hamilton graphic 

design and web development company E9. Phone: 07 838 1188 

Email: merv@e9.nz 

lawn mowing business initiated 

an advertising campaign 

that displayed the same message 

across their region. Initial 

results showed that the campaign 

was as successful as the 

business expected. But they 

felt they could target it better. 

Using census data they discovered 

that one particular area 

was more sensitive to price 

than the others. The company 

changed the messaging for that 

area and by doing that it was 

able to increase its conversation 

rate from 10 percent to 30 

percent. 

With our ever-improving 

ability to collect data and analyse 

it, data driven marketing is 

no longer a privilege that only 

large organisations can enjoy. 

Today’s SMEs play in an even 

playing field thanks to technology. 

While in the past the 

collection of data would have 

been an extreme challenge, today 

the challenge lies in finding 

insight, knowledge and direction 

hidden within the data. 

Bayleys Hamilton Industrial Report 

The latest Bayleys Research 

industrial vacancy 

survey for Hamilton 

shows that conditions remain 

extremely tight across all of 

Hamilton’s major industrial 

areas. 

As at June 2017, the overall 

vacancy rate was an ultra-low 

2.8 percent, ranging from Te 

Rapa North at just 0.4 percent 

to Frankton at 3.3 percent. Not 

surprisingly under such tight 

conditions, the supply pipeline 

continues to grow with new 

industrial consents, by dollar 

value, up 120 percent to $50 

million. 

The push to establish Hamilton 

as a major inland freight 

hub between the ports in Auckland 

and Tauranga is also gathering 

pace. Works commenced 

earlier in the year on Port of 

Auckland’s 33ha Horotiu site 

to the north of Te Rapa. The 

land is adjacent to KiwiRail’s 

main trunk line and will create 

around 300 jobs when completed. 

The first freight handling 

facilities are expected 

to be in service by early 2018 

with likely flow-on benefits to 

the nearby Northgate development 

zone. Mainfreight established 

their logistics base in Te 

Rapa a few years earlier. 

At Ruakura to the east of 

Hamilton, earthworks commenced 

in April 2017 on the 

first 6ha stage of the 30ha 

inland port (part of Waikato-Tainui’s 

larger 480ha Ruakura 

land holding which is 

planned for long term staged 

development over 20-30 

years). 

In June, Waikato-Tainui 

announced that Tainui Group 

Holdings (Waikato-Tainui’s 

commercial company) joined 

forces with LINX Cargo Care 

Group and one of its subsidiaries 

,C3 Limited (NZ’s largest 

on-wharf logistics company) 

to develop and operate the 

new port. 

The 50/50 joint venture will 

take an initial 30 year lease on 

the inland port land (subject to 

OIO approval) with the first 6 

ha’s of the inland port on track 

for opening in early 2019. 

The entire 30ha port is 

planned for completion by 

2041 and will be capable of 

handling around one million 

6-metre containers a year. 

The freight hub will have easy 

connections to the East Coast 

Main Trunk Line and to the 

new Waikato Expressway via a 

full diamond interchange. 

Both projects are a major 

confidence boost for Hamilton’s 

long term economic 

outlook and will bring further 

employment opportunities to 

the city. 

With current industrial vacancies 

so tight, rents for better 

quality space are expected to 

show further upside over the 

next 12 months. Investor interest 

remains strong across the 

board with owner occupiers 

and local investors continuing 

to dominate activity. 

Commercial 

Property 

Management 

Bayleys Commercial Property Management covers both commercial 

and industrial across the Bay of Plenty and New Zealand. Situated 

in the middle of what is considered to be the Golden Triangle of 

investment property is our results driven team. 

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Jan Cooney 

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jan.cooney@bayleystauranga.co.nz 

Brodie Thomas 

Commercial Property Manager 

B 07 579 0608 M 027 746 9218 

brodie.thomas@bayleystauranga.co.nz 

247 Cameron Road, 

Tauranga 

Success Realty Ltd, Bayleys, 

Licensed Under The REA Act 2008


MUSIC FOR THE 

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Build or Buy? 

On average, 60 percent of the cost 

of software comes after it has been 

purchased and installed. 

Your company started 

out small – just you 

and maybe a mate. You 

organised your files into folders, 

and organised your emails 

in your inbox. All good. Then 

you grew a bit, and needed a bit 

more organisation, so you started 

creating Excel lists. Lists 

of Products. Lists of People. 

Lists of Projects. You name it, 

you had an Excel list for it. You 

even added some cool formulas. 

Again, all good. Then you 

grew a bit more, and the Excel 

lists began to creak and groan 

under the weight. Why was 

this? Why is it that these simple 

systems worked well when 

you were small, but became 

burdensome as you grew? The 

answer to this question is workflow. 

When you were small, 

everyone knew what to do and 

when to do it, so the IT system 

was simply a passive data store. 

As you got bigger, you needed 

to standardise, enforce and automate 

(where possible) your 

business processes, so that all 

staff, new and old, were following 

the same operating procedures. 

This is something Excel 

was simply never designed to 

do. 

So what software can you 

use to "manage your business 

processes"? It all boils down 

to two basic options: you either 

“Build” or “Buy”. 

In days gone by the “Build” 

option was often a well-intentioned 

staff member (more often 

than not self-taught) who 

would cobble together an Access 

database (while still doing 

his or her day job) to try herding 

all the business processes 

into one app. There are several 

problems with this approach, 

but one of the biggest is that the 

business owner would soon feel 

that he had created a “maintenance 

monster”. This Access 

database needed constant feeding, 

care and attention, and over 

time the cost of maintaining it 

would outstrip the initial cost 

of building it. Then, to make 

a bad problem worse, the staff 

member that originally wrote 

it would leave and now no one 

knew what to do with it. 

A second variant of the 

“Build” option is to pay a software 

developer to hand-craft 

exactly what you want. For an 

hourly rate, they will ask you 

lots of questions about how you 

currently work then carefully 

document this as your “business 

requirements”. Then they 

will set off and build a piece 

of software that implements all 

of these requirements. Great! 

What could possibly go wrong 

with that? Well in practice lots 

of things can go wrong. One of 

the biggest problems with this 

approach is it assumes that the 

way you are currently working 

is already optimal; that 

your business processes are as 

good as they can be and now 

you just need some software to 

manage them. This assumption 

WEL NETWORKS apprentice 

wins national award 

WEL Networks electrical apprentice, 

Narelle Phillips, has 

won the industry’s top award 

for trainees across New Zealand. 

Members of the electricity and telecommunications 

industry gathered in 

Hamilton recently for the Connexis 

Annual Connection Excellence Awards 

where Narelle won Distribution Trainee 

of the Year and Overall Trainee of 

the Year for the Energy and Telecommunications 

industries. 

WEL Networks field delivery manager, 

Mark Keller says Narelle’s win is 

just reward for her efforts. 

“Since Narelle joined WEL two 

years ago she has shown genuine interest 

and commitment to being a valuable 

member of our team and the industry. 

“She has demonstrated leadership in 

health and safety, a willingness to learn, 

a willingness to share her knowledge 

with junior staff and has been a willing 

team member and not a spectator. 

“Narelle is a fantastic role model 

for all women considering a career in 

trades, especially in the electrical supply 

industry.” 

Chief executive Peter Benfell for 

Connexis, the Industry Training Organisation 

which hosts the event, says the 

awards celebrate the achievements of 

the best talent in the industry that keeps 

New Zealand powered and connected. 

“The trainees recognised are rising 

stars and will be the future leaders in 

our industry. They’ve all shown great 

commitment to their chosen career 

path, having a great attitude to work 

and education as they progress through 

their industry qualifications and it’s 

fantastic to be able to reward them for 

that. 

“The same goes for the top trainers. 

almost always turns out to be 

wrong. Just because you have 

“always done it this way” does 

not mean that is the best way 

it should continue to be done 

with a software solution. Of 

Narelle Phillips, WEL Networks, 

receives her award for Distribution 

Trainee of the Year 2017 from 

Connexis chief executive Peter Benfell. 

These are the men and women who are 

investing their time in growing the next 

generation and ensuring this vital industry 

is well served with skilled staff 

as it continues to grow and develop 

with new technologies and challenges.” 

IT TIPS AND TRICKS 

> BY JON FEATHERSTONE 

Jon Featherstone is a director of Hamilton IT training company 

RightClick Training. Email jon@rightclick-training.co.nz or visit 

www.rightclick-training.co.nz 

course, you realise this during 

the development process and 

start requesting changes and 

improvements, but this all adds 

more time and cost than was 

originally planned. 

This brings us to option 2: 

“Buy”. With this option, you 

Google around on the internet 

and try finding an off-the-shelf 

commercial package that already 

does most of what you 

want. You will probably find 

a handful to choose from, and 

they will offer trial versions 

and online demo videos for 

you to get a pretty good idea 

of the feature set. Now the big 

problem with this approach is 

that you are never going to find 

something that does everything 

you want, exactly the way you 

want it. This is where you need 

to apply some common sense 

and the good old 80/20 rule. If 

you find an existing software 

solution that matches 80 percent 

of what you want, it will 

be much cheaper and easier for 

you to change the 20 percent of 

how you currently work to fit 

in with that software. I know 

that feels like the tail wagging 

the dog, but we are all old 

enough here to know that life 

is a series of compromises. 

The reason it makes so 

much sense to change the 20 

percent of your business to fit 

the software you buy is it reduces 

the total cost of ownership 

(TCO). If you buy a standard 

off-the-shelf package and 

don’t fiddle with it you give 

yourself the best chance of 

eliminating ongoing software 

maintenance costs. A standard 

package comes with the manufacturers 

support and updates, 

and often plenty of online help 

through user group forums and 

blogs. 

LIQUIDATE IT 

Corporate undertakers 

Company liquidations and restructures 

Kelera Nayacakalou 

BMS, LLM (Honours) 

021 0577198 www.liquidateit.co.nz 

LODGERENTALS.CO.NZ 

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Consultancy services available. 

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NOBODY KNOWS HAMILTON LIKE US


Publisher 

Alan Neben 

Ph: (07) 838 1333 

Mob: 021 733 536 

Email: alan@nmmedia.co.nz 

Sales director 

Deidre Morris 

Ph: (07) 838 1333 

Mob: 027 228 8442 

Email: deidre@nmmedia.co.nz 

Editor 

Geoff Taylor 

Ph: (07) 838 1333 

Mob: 022 694 1595 

Email: geoff@nmmedia.co.nz 

Production Manager 

Tania Hogg 

Ph: (07) 838 1333 

Email: production@nmmedia.co.nz 

ADVERTISING INQUIRIES 

Please contact: 

Business development manager 

Jody Anderson 

Ph: (07) 838 1333 

Mob: 027 236 7912 

Email: jody@nmmedia.co.nz 

Advertising account managers 

Joanne Poole 

Ph: (07) 838 1333 

Mob: (021) 507 991 

Email: joanne@nmmedia.co.nz 

Penny West 

Ph: (07) 838 1333 

Mob: (021) 055 5555 

Email: penny@nmmedia.co.nz 

Suzanne Capon 

Ph: (07) 838 1333 

Mob: (022) 309 9336 

Email: suzanne@nmmedia.co.nz 

ELECTRONIC FORWARDING 

Editorial: 

News releases/Photos/Letters: 

geoff@nmmedia.co.nz 

Production: 

Copy/Proofs: 

production@nmmedia.co.nz 

Subscriptions: 

accounts@nmmedia.co.nz 

12 Mill Street, Hamilton PO Box 1425, 

Hamilton, 3240. Ph: (07) 838 1333 

Fax: (07) 838 2807 | www.nmmedia.co.nz 

Growth driving big Waipa water spend 

Waipa District Council is looking down the 

barrel of an extra $100-plus million spend 

on water services over the coming decade. 

And while most of that 

money will be returned 

to the council by land 

developers and others, there are 

concerns the wider infrastructure 

industry may not have the 

capacity to get the work done. 

In its 2015-2025 10-Year 

Plan, the council budgeted 

close to $220 million for water, 

wastewater and stormwater 

work. That work is now underway, 

including an upgrade of 

the Karapiro water treatment 

plant and plans to upgrade the 

Te Awamutu water supply. 

But massive growth, particularly 

in Cambridge, means 

Waipa ratepayers will need to 

finance huge, new infrastructure 

projects to allow housing areas 

to develop in time for projected 

demand. 

Group manager service delivery 

Barry Bergin said much 

of the proposed new spend – 

around $62 million - was ringfenced 

for stormwater infrastructure 

in Cambridge west. 

By 2050 a further 14,000 people 

will call Cambridge home, driving 

demand for an estimated 212 

new houses each year. Much of 

the new development will be on 

flat land where soakage is poor. 

Mr Bergin said the council 

would also be required to 

meet much tougher discharge 

standards. That would help improve 

water quality but drive up 

stormwater costs. Waipa must 

apply to the Waikato Regional 

Consent for a new district-wide 

stormwater consent in 2022. 

"Discharge standards are 

now much higher than they 

were," he said. "We've looked 

at a range of options and there's 

no cheap or easy stormwater fix 

for Cambridge west. The work 

needed to open up that area for 

development is significant." 

At this stage, physical drainage 

works in Cambridge west 

are tentatively programmed to 

begin in 2020-21. But timing 

and funding will depend on the 

outcome of coming 10-Year 

Plan discussions. 

In addition to new Cambridge 

housing areas, around 

$22 million will also be needed 

to provide water, wastewater 

and stormwater to the Hautapu 

industrial site. Road upgrades 

are needed to open up the site 

Meth “growing concern” for property owners 

Since adding methamphetamine 

testing of properties 

to its services last year, 

Hamilton-based alcohol and 

drug testing company, Resultz 

Group, has been busier than 

ever. 

“The problem with meth 

(P) contamination is a lot wider 

than the general public think,” 

says Resultz Group managing 

director Kyly Coombes. “It is a 

real concern for property owners, 

and our testing services are 

increasingly in demand in this 

area.” 

Resultz Group has been 

providing drug testing services 

since 2012 and added property 

meth testing to its services in 

June 2016. 

Between then and March 

2017 company has conducted 

approximately 120 property 

meth tests in the Waikato region, 

and discovered 30 of those 

were contaminated to some 

degree with methamphetamine 

(including seven at excessive 

levels). “A quarter of properties 

tested returned detection of 

meth. That’s the reality, and it 

should be alarming for our community”. 

This financial year Resultz 

Group’s property meth testing 

numbers are projected to increase 

by 670 standard tests and 

134 detailed assessments in the 

Waikato region and beyond, 

and Ms Coombes says they 

are on track to meet that. “We 

have been so busy with requests 

to meth-test properties in the 

Waikato area alone that we’ve 

had to expand our operations, 

and have added three new testing 

technicians to our team.” 

She says meth testing has 

become essential for home buyers, 

property investors and landlords. 

“You wouldn’t purchase 

a house without doing a building 

inspection or getting a LIM 

report, it’s the same with meth 

testing.” 

Ms Coombes says laboratory 

composite testing is the best 

meth testing option for property 

owners because it determines 

any level of methamphetamine 

at a property. This includes a 

full lab report, description of 

the property, photos of the areas 

sampled, explanations of what 

is included in the report, and 

recommendations for further 

action. 

Ms Coombes says the Government’s 

new standard for the 

testing and decontamination of 

methamphetamine-contaminated 

properties, released by Standards 

New Zealand in June, will 

help to weed ‘cowboys’ from 

the industry. 

“The new standard is important, 

as it means homeowners 

and investors will have greater 

assurance that the practices 

used to screen, test, assess and 

decontaminate methamphetamine-contaminated 

properties 

are carried out to a high standard,” 

says Ms Coombes. 

Before the standards were 

announced, three different levels 

were being used in the industry, 

which created complexities 

around recommendations 

for remediation and insurance 

requirements. 

and provide connections to 

the Cambridge section of the 

Waikato Expressway. 

On the other side of the district, 

the council must also build 

a new wastewater connection 

from the expanding Waikeria 

prison to Te Awamutu. The cost 

– around $25 million – will be 

paid by the Department of Corrections. 

Te Awamutu's wastewater 

plant will be upgraded to 

cope with Te Awamutu's growth 

as well as the Waikeria extension. 

The new wastewater connection 

is likely to be in place 

by 2020. 

Mr Bergin said massive 

growth in the district was 

stretching his team's ability to 

deliver the capital projects but 

Waipa was not alone. Across 

New Zealand, councils were 

struggling to attract specialist 

water and technical staff. Many 

professional consulting firms, 

used to support council staff, 

were already at capacity, he 

said. 

"We already have an enormous 

capital works programme 

in front of us and growth across 

the district is adding to that challenge. 

It's a very positive challenge 

to have but we will need 

to think very carefully about 

priorities and funding." 

"Those will be issues that 

elected members, as the decision-makers, 

will need to weigh 

up when they consider options 

for the 10-Year Plan." 

Councillors have yet to discuss 

the potential capital works 

programme in detail. Those discussions 

will be held soon before 

a first-cut of the 2018-2028 

draft 10-Year Plan is developed 

prior to Christmas. 

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FROM $15,990 

The Holden Colorado range is a lot of ute for a tiny price. You get 3.5 tonne towing 

The The Holden Colorado range is is a a lot lot of of ute ute for for a a tiny tiny price. You You get get 3.5 3.5 tonne towing 

power, electric power steering, Apple® CarPlay and and Android® Auto technology 

power, electric power steering, Apple® CarPlay and Android® Auto technology 

and 

and 

and car-like 

car-like comfort 

comfort all 

all all 

round. 

round. 

Fantastic pricing on the RS Barina 1.4 turbo charged 

Only Ebbett Bulk Buy Breakthrough! Fantastic 

engine, 61% speed 1% Fixed manual annual or interest, 6 speed no auto no deposit also available required, 36 from 36 36 month month $19,990, term. term. While While stocks stocks pricing last last on last on on new the on new Holden Ltz Holden Trax Colorado 1.4 Colorado turbo purchases 6 speed purchases registered auto registered 18’’ alloys by 31/08/2017. by full by 31/08/2017. 

leather, 

17’’ Not Alloys, Not available sports with body any any kit, other 7’’ colour offer. Heartland touch screen, Bank nearly Limited’s new! lending lending criteria, criteria, terms terms and and conditions reversing conditions and camera and fees fees apply, 7’’ touch apply, including screen, including establishment nearly establishment new! fees of fees $656 

of of $656 

THESE DEALS ARE AS GOOD AS AS THEY GET GET 

EBBETT HOLDEN 

Hamilton 

204 – 208 Anglesea St | 0800 280 888 

$23,990 

204-208 Anglesea • 

T 838 

280 

0949 

888 • 204-208 St. Hamilton. Anglesea T T 07 St, 

838 Hamilton, 0949 • 

T 

• 0800 

T07 838 280 0949 

888 •• www.ebbett.co.nz 

www.ebbett.co.nz 

5965158AA 

5965158AA 

5965158AA 

FINANCE 

Offer available Offer available while stocks while last. stocks Offers last. last. end Offers April end 30th end April 2014. April 30th Not 30th 2014. available Not Not with available with with 

other offers. other offers. Private Private customers customers only. only. only.

400mm high x 260mm wide

Waikato Business News September/October 2017

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