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Waikato Business News September/October 2017

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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6 WAIKATO BUSINESS NEWS <strong>September</strong>/<strong>October</strong> <strong>2017</strong><br />

IT BUSINESS SOLUTIONS<br />

What is a modern workplace?<br />

The modern workplace is the intersection<br />

of people, business and technology. How<br />

you take advantage of the latest advances<br />

in technology is an ever-increasing<br />

consideration.<br />

Today businesses are<br />

enabling their teams to<br />

enter data securely from<br />

almost any location or device<br />

as well as view information in<br />

simplified visual ways, in real<br />

time.<br />

After more than two decades<br />

of working with businesses<br />

and helping them improve<br />

productivity we have<br />

found it’s common to unravel<br />

poor or redundant technology<br />

and to eliminate double entry<br />

by putting in new and more effective<br />

integrated solutions. It<br />

is recommended you start by<br />

analysing your total solution<br />

for all aspects of your business<br />

that need computerised<br />

systems as opposed to starting<br />

with individual siloed systems.<br />

Think big picture first!<br />

There are a few solution<br />

providers that spring to mind<br />

such as Google and Microsoft<br />

that provide systems that<br />

help businesses across a wide<br />

range of their business needs.<br />

We have found that when you<br />

factor integration of software,<br />

security of company data and<br />

application familiarity into the<br />

equation, the Microsoft Office<br />

365 products provide a great<br />

solution for many businesses.<br />

Microsoft Office 365,<br />

what’s under the hood? Their<br />

business premium offering<br />

provides you a base collaborative<br />

Email, Calendar and Contacts;<br />

skype for business which<br />

adds ability for webinars and<br />

sharing content; SharePoint<br />

which ticks all the boxes as far<br />

as secure document management<br />

and team collaboration;<br />

OneDrive for file storage and<br />

the Microsoft Office suite of<br />

products - Outlook, Word, Excel<br />

and PowerPoint.<br />

But what you may not<br />

know is that you also get<br />

Teams which is an application<br />

that brings together in one<br />

place team communication,<br />

documents, screen sharing and<br />

project and team planning.<br />

Other products bundled with<br />

your subscription are tools<br />

handlings bookings, fuel and<br />

mileage tracking and Outlook<br />

Contact Manager which is<br />

built into Outlook and is a basic<br />

CRM; Power Apps which<br />

enables you to build simple<br />

mobile and tablet customized<br />

solutions yourself and Flow<br />

which enables you to trigger<br />

workflows between software<br />

solutions. These tools are integrated,<br />

secure and ready to add<br />

productivity to your team.<br />

One of the hidden gems in<br />

the suite of products is Power<br />

BI which enables you to quickly<br />

and visually display large<br />

amounts of complex data. You<br />

don’t need to be a software<br />

programmer to use it!<br />

If you want mobile, secure,<br />

and integrated solutions, you<br />

won’t go wrong with Microsoft<br />

Office 365. Talk to an IT<br />

advisor to understand how Office<br />

365 can help improve productivity<br />

in your organisation.<br />

Three basic tips for Cyber security<br />

Continually evolving cyber<br />

security threats are<br />

a nightmare for business<br />

owners.<br />

Ransomware<br />

Lately one form of cyber-threat<br />

known as ransomware creates<br />

havoc with businesses and organisations<br />

world-wide.<br />

Ransomware works by encrypting<br />

your files. A ransom<br />

is then demanded to get the<br />

decryption key. Unfortunately,<br />

some cyber criminals don’t<br />

honour this. They just take<br />

your money.<br />

Ransomware generally arrives<br />

in email as an attachment<br />

or link to a malicious or compromised<br />

website. Software<br />

downloads, websites and advertising<br />

delivered online may<br />

also aid in delivery.<br />

What can you do?<br />

1 Staff education is the best<br />

defence.<br />

In every case our office has<br />

seen, the ransomware package<br />

was detonated by a human.<br />

- Three years ago, (the olden<br />

days), the rule was, don’t<br />

open an email or attachment<br />

from someone you<br />

don’t know. That rule still<br />

applies, however malware<br />

is often “redistributed” to<br />

everybody in the victim’s<br />

address book, so it’s not<br />

just the unknown.<br />

- Think about that attachment<br />

or link. Were you<br />

expecting an invoice from<br />

your mother? Where did<br />

the police get your email<br />

address for that traffic ticket?<br />

- Any doubts, contact the<br />

sender and ask for confirmation.<br />

Better safe than<br />

sorry.<br />

2 Backup or Pay up.<br />

- Backup your data often.<br />

Not to a shared drive, as<br />

most ransomware spreads<br />

to every “share” it can find.<br />

Unfortunate if that is your<br />

backup. Unless you want<br />

to risk paying the ransom,<br />

recovering from backup is<br />

your only option.<br />

- Test backups often.<br />

3 Secure your devices.<br />

- All devices in your network<br />

must have up to date business<br />

grade Anti-Virus.<br />

- Apply operating system and<br />

application patches. Microsoft<br />

and others regularly<br />

release patches etc. to fix<br />

vulnerabilities.<br />

- “Automatic” updates don’t<br />

always work. Have a regime<br />

to check this.<br />

- Use the latest operating systems.<br />

Windows 7 is good;<br />

however, Windows 10 is<br />

inherently more secure.<br />

- Restrict administrative<br />

privileges. Log in as administrator<br />

to perform administrative<br />

functions only. Allocate<br />

standard user rights<br />

for everyday logins. This<br />

lowers the risk of “accidentally”<br />

installing malware.<br />

CYBERCRIME<br />

HOW DO YOU KNOW<br />

IF YOU’RE A SITTING<br />

DUCK?<br />

DON’T BE THEIR<br />

NEXT VICTIM<br />

FREE REPORT -<br />

7 URGENT SECURITY<br />

MEASURES YOUR<br />

BUSINESS SHOULD<br />

HAVE IN PLACE NOW<br />

CTS.NET.NZ/SERVICES<br />

• ICT Infrastructure • Support • VOIP<br />

P7852W<br />

07 850 5742 | info@cts.net.nz | www.cts.net.nz<br />

94 London Street, Hamilton

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