26.09.2017 Views

Waikato Business News September/October 2017

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

WAIKATO BUSINESS NEWS <strong>September</strong>/<strong>October</strong> <strong>2017</strong> 63<br />

Don’t leave marketing decisions to<br />

instinct or experience<br />

MARKETING MATTERS<br />

Making decisions on where to spend money<br />

on marketing without good data about your<br />

clientele is like shouting down a well.<br />

You’ll make a lot of<br />

noise, but the people<br />

who care most about<br />

your product may not necessarily<br />

hear you.<br />

It’s not uncommon for<br />

SMEs to throw their marketing<br />

budget away on gut instinct or<br />

the many years of experience<br />

that a marketer has. It reminds<br />

me of a scene from the movie<br />

Moneyball where Brad Pitt’s<br />

character, a head of recruitment<br />

says “when I know, I<br />

know; and when it comes to<br />

your son I know”. He actually<br />

doesn’t know at all. The fact<br />

is that while experience and<br />

instinct can be helpful, it is<br />

data that really holds the key<br />

to good decision making. It is<br />

a numbers game.<br />

Evidence shows us that<br />

businesses that make data<br />

driven marketing decisions<br />

consistently get higher returns<br />

on their spend. Getting from<br />

instinct and experience based<br />

decision making to data driven<br />

marketing requires a number<br />

of things.<br />

The first is the implementation<br />

of a system that enables<br />

the efficient collection of data.<br />

Everything from customer<br />

information, purchase quantities,<br />

regional demographics,<br />

sales volumes, and average<br />

spends is valuable information.<br />

Of course, on its own, data<br />

is nothing more than a collection<br />

of numbers, so the second<br />

thing we need is a means to<br />

analyse it. To do this we can<br />

use mathematical models and<br />

various types of statistical<br />

analysis and data visualisation<br />

techniques. A decade or two<br />

ago the difficult part would<br />

have been the collection of<br />

the data, but today technology<br />

makes the collection of data<br />

far easier through the use of<br />

Data Management Platforms<br />

(DMPs) such as MediaMath,<br />

SalesForce DMP, or Lotame.<br />

DMPs are used to collect data<br />

from multiple sources such as<br />

website analytics tools CRM<br />

applications, publisher advertisement<br />

management products,<br />

advertisement networks,<br />

and also data sources external<br />

to the business that are provided<br />

by a third party. Once the<br />

data is collected the magic of<br />

data analysis can begin and<br />

if done properly we discover<br />

knowledge, insight and direction.<br />

For example, a start-up<br />

> BY MEHRDAD BEHROOZI<br />

Mehrdad (Merv) Behroozi is general manager of Hamilton graphic<br />

design and web development company E9. Phone: 07 838 1188<br />

Email: merv@e9.nz<br />

lawn mowing business initiated<br />

an advertising campaign<br />

that displayed the same message<br />

across their region. Initial<br />

results showed that the campaign<br />

was as successful as the<br />

business expected. But they<br />

felt they could target it better.<br />

Using census data they discovered<br />

that one particular area<br />

was more sensitive to price<br />

than the others. The company<br />

changed the messaging for that<br />

area and by doing that it was<br />

able to increase its conversation<br />

rate from 10 percent to 30<br />

percent.<br />

With our ever-improving<br />

ability to collect data and analyse<br />

it, data driven marketing is<br />

no longer a privilege that only<br />

large organisations can enjoy.<br />

Today’s SMEs play in an even<br />

playing field thanks to technology.<br />

While in the past the<br />

collection of data would have<br />

been an extreme challenge, today<br />

the challenge lies in finding<br />

insight, knowledge and direction<br />

hidden within the data.<br />

Bayleys Hamilton Industrial Report<br />

The latest Bayleys Research<br />

industrial vacancy<br />

survey for Hamilton<br />

shows that conditions remain<br />

extremely tight across all of<br />

Hamilton’s major industrial<br />

areas.<br />

As at June <strong>2017</strong>, the overall<br />

vacancy rate was an ultra-low<br />

2.8 percent, ranging from Te<br />

Rapa North at just 0.4 percent<br />

to Frankton at 3.3 percent. Not<br />

surprisingly under such tight<br />

conditions, the supply pipeline<br />

continues to grow with new<br />

industrial consents, by dollar<br />

value, up 120 percent to $50<br />

million.<br />

The push to establish Hamilton<br />

as a major inland freight<br />

hub between the ports in Auckland<br />

and Tauranga is also gathering<br />

pace. Works commenced<br />

earlier in the year on Port of<br />

Auckland’s 33ha Horotiu site<br />

to the north of Te Rapa. The<br />

land is adjacent to KiwiRail’s<br />

main trunk line and will create<br />

around 300 jobs when completed.<br />

The first freight handling<br />

facilities are expected<br />

to be in service by early 2018<br />

with likely flow-on benefits to<br />

the nearby Northgate development<br />

zone. Mainfreight established<br />

their logistics base in Te<br />

Rapa a few years earlier.<br />

At Ruakura to the east of<br />

Hamilton, earthworks commenced<br />

in April <strong>2017</strong> on the<br />

first 6ha stage of the 30ha<br />

inland port (part of <strong>Waikato</strong>-Tainui’s<br />

larger 480ha Ruakura<br />

land holding which is<br />

planned for long term staged<br />

development over 20-30<br />

years).<br />

In June, <strong>Waikato</strong>-Tainui<br />

announced that Tainui Group<br />

Holdings (<strong>Waikato</strong>-Tainui’s<br />

commercial company) joined<br />

forces with LINX Cargo Care<br />

Group and one of its subsidiaries<br />

,C3 Limited (NZ’s largest<br />

on-wharf logistics company)<br />

to develop and operate the<br />

new port.<br />

The 50/50 joint venture will<br />

take an initial 30 year lease on<br />

the inland port land (subject to<br />

OIO approval) with the first 6<br />

ha’s of the inland port on track<br />

for opening in early 2019.<br />

The entire 30ha port is<br />

planned for completion by<br />

2041 and will be capable of<br />

handling around one million<br />

6-metre containers a year.<br />

The freight hub will have easy<br />

connections to the East Coast<br />

Main Trunk Line and to the<br />

new <strong>Waikato</strong> Expressway via a<br />

full diamond interchange.<br />

Both projects are a major<br />

confidence boost for Hamilton’s<br />

long term economic<br />

outlook and will bring further<br />

employment opportunities to<br />

the city.<br />

With current industrial vacancies<br />

so tight, rents for better<br />

quality space are expected to<br />

show further upside over the<br />

next 12 months. Investor interest<br />

remains strong across the<br />

board with owner occupiers<br />

and local investors continuing<br />

to dominate activity.<br />

Commercial<br />

Property<br />

Management<br />

Bayleys Commercial Property Management covers both commercial<br />

and industrial across the Bay of Plenty and New Zealand. Situated<br />

in the middle of what is considered to be the Golden Triangle of<br />

investment property is our results driven team.<br />

We understand that to maximise the return on your property<br />

you need:<br />

Professional property management<br />

A business partner that understands your investment,<br />

views and goals<br />

SPEAK TO BAYLEYS TODAY<br />

Jan Cooney<br />

Senior Commercial Property Manager<br />

B 07 579 0609 M 027 408 9339<br />

jan.cooney@bayleystauranga.co.nz<br />

Brodie Thomas<br />

Commercial Property Manager<br />

B 07 579 0608 M 027 746 9218<br />

brodie.thomas@bayleystauranga.co.nz<br />

247 Cameron Road,<br />

Tauranga<br />

Success Realty Ltd, Bayleys,<br />

Licensed Under The REA Act 2008

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!