Waikato Business News September/October 2017
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
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WAIKATO BUSINESS NEWS <strong>September</strong>/<strong>October</strong> <strong>2017</strong> 63<br />
Don’t leave marketing decisions to<br />
instinct or experience<br />
MARKETING MATTERS<br />
Making decisions on where to spend money<br />
on marketing without good data about your<br />
clientele is like shouting down a well.<br />
You’ll make a lot of<br />
noise, but the people<br />
who care most about<br />
your product may not necessarily<br />
hear you.<br />
It’s not uncommon for<br />
SMEs to throw their marketing<br />
budget away on gut instinct or<br />
the many years of experience<br />
that a marketer has. It reminds<br />
me of a scene from the movie<br />
Moneyball where Brad Pitt’s<br />
character, a head of recruitment<br />
says “when I know, I<br />
know; and when it comes to<br />
your son I know”. He actually<br />
doesn’t know at all. The fact<br />
is that while experience and<br />
instinct can be helpful, it is<br />
data that really holds the key<br />
to good decision making. It is<br />
a numbers game.<br />
Evidence shows us that<br />
businesses that make data<br />
driven marketing decisions<br />
consistently get higher returns<br />
on their spend. Getting from<br />
instinct and experience based<br />
decision making to data driven<br />
marketing requires a number<br />
of things.<br />
The first is the implementation<br />
of a system that enables<br />
the efficient collection of data.<br />
Everything from customer<br />
information, purchase quantities,<br />
regional demographics,<br />
sales volumes, and average<br />
spends is valuable information.<br />
Of course, on its own, data<br />
is nothing more than a collection<br />
of numbers, so the second<br />
thing we need is a means to<br />
analyse it. To do this we can<br />
use mathematical models and<br />
various types of statistical<br />
analysis and data visualisation<br />
techniques. A decade or two<br />
ago the difficult part would<br />
have been the collection of<br />
the data, but today technology<br />
makes the collection of data<br />
far easier through the use of<br />
Data Management Platforms<br />
(DMPs) such as MediaMath,<br />
SalesForce DMP, or Lotame.<br />
DMPs are used to collect data<br />
from multiple sources such as<br />
website analytics tools CRM<br />
applications, publisher advertisement<br />
management products,<br />
advertisement networks,<br />
and also data sources external<br />
to the business that are provided<br />
by a third party. Once the<br />
data is collected the magic of<br />
data analysis can begin and<br />
if done properly we discover<br />
knowledge, insight and direction.<br />
For example, a start-up<br />
> BY MEHRDAD BEHROOZI<br />
Mehrdad (Merv) Behroozi is general manager of Hamilton graphic<br />
design and web development company E9. Phone: 07 838 1188<br />
Email: merv@e9.nz<br />
lawn mowing business initiated<br />
an advertising campaign<br />
that displayed the same message<br />
across their region. Initial<br />
results showed that the campaign<br />
was as successful as the<br />
business expected. But they<br />
felt they could target it better.<br />
Using census data they discovered<br />
that one particular area<br />
was more sensitive to price<br />
than the others. The company<br />
changed the messaging for that<br />
area and by doing that it was<br />
able to increase its conversation<br />
rate from 10 percent to 30<br />
percent.<br />
With our ever-improving<br />
ability to collect data and analyse<br />
it, data driven marketing is<br />
no longer a privilege that only<br />
large organisations can enjoy.<br />
Today’s SMEs play in an even<br />
playing field thanks to technology.<br />
While in the past the<br />
collection of data would have<br />
been an extreme challenge, today<br />
the challenge lies in finding<br />
insight, knowledge and direction<br />
hidden within the data.<br />
Bayleys Hamilton Industrial Report<br />
The latest Bayleys Research<br />
industrial vacancy<br />
survey for Hamilton<br />
shows that conditions remain<br />
extremely tight across all of<br />
Hamilton’s major industrial<br />
areas.<br />
As at June <strong>2017</strong>, the overall<br />
vacancy rate was an ultra-low<br />
2.8 percent, ranging from Te<br />
Rapa North at just 0.4 percent<br />
to Frankton at 3.3 percent. Not<br />
surprisingly under such tight<br />
conditions, the supply pipeline<br />
continues to grow with new<br />
industrial consents, by dollar<br />
value, up 120 percent to $50<br />
million.<br />
The push to establish Hamilton<br />
as a major inland freight<br />
hub between the ports in Auckland<br />
and Tauranga is also gathering<br />
pace. Works commenced<br />
earlier in the year on Port of<br />
Auckland’s 33ha Horotiu site<br />
to the north of Te Rapa. The<br />
land is adjacent to KiwiRail’s<br />
main trunk line and will create<br />
around 300 jobs when completed.<br />
The first freight handling<br />
facilities are expected<br />
to be in service by early 2018<br />
with likely flow-on benefits to<br />
the nearby Northgate development<br />
zone. Mainfreight established<br />
their logistics base in Te<br />
Rapa a few years earlier.<br />
At Ruakura to the east of<br />
Hamilton, earthworks commenced<br />
in April <strong>2017</strong> on the<br />
first 6ha stage of the 30ha<br />
inland port (part of <strong>Waikato</strong>-Tainui’s<br />
larger 480ha Ruakura<br />
land holding which is<br />
planned for long term staged<br />
development over 20-30<br />
years).<br />
In June, <strong>Waikato</strong>-Tainui<br />
announced that Tainui Group<br />
Holdings (<strong>Waikato</strong>-Tainui’s<br />
commercial company) joined<br />
forces with LINX Cargo Care<br />
Group and one of its subsidiaries<br />
,C3 Limited (NZ’s largest<br />
on-wharf logistics company)<br />
to develop and operate the<br />
new port.<br />
The 50/50 joint venture will<br />
take an initial 30 year lease on<br />
the inland port land (subject to<br />
OIO approval) with the first 6<br />
ha’s of the inland port on track<br />
for opening in early 2019.<br />
The entire 30ha port is<br />
planned for completion by<br />
2041 and will be capable of<br />
handling around one million<br />
6-metre containers a year.<br />
The freight hub will have easy<br />
connections to the East Coast<br />
Main Trunk Line and to the<br />
new <strong>Waikato</strong> Expressway via a<br />
full diamond interchange.<br />
Both projects are a major<br />
confidence boost for Hamilton’s<br />
long term economic<br />
outlook and will bring further<br />
employment opportunities to<br />
the city.<br />
With current industrial vacancies<br />
so tight, rents for better<br />
quality space are expected to<br />
show further upside over the<br />
next 12 months. Investor interest<br />
remains strong across the<br />
board with owner occupiers<br />
and local investors continuing<br />
to dominate activity.<br />
Commercial<br />
Property<br />
Management<br />
Bayleys Commercial Property Management covers both commercial<br />
and industrial across the Bay of Plenty and New Zealand. Situated<br />
in the middle of what is considered to be the Golden Triangle of<br />
investment property is our results driven team.<br />
We understand that to maximise the return on your property<br />
you need:<br />
Professional property management<br />
A business partner that understands your investment,<br />
views and goals<br />
SPEAK TO BAYLEYS TODAY<br />
Jan Cooney<br />
Senior Commercial Property Manager<br />
B 07 579 0609 M 027 408 9339<br />
jan.cooney@bayleystauranga.co.nz<br />
Brodie Thomas<br />
Commercial Property Manager<br />
B 07 579 0608 M 027 746 9218<br />
brodie.thomas@bayleystauranga.co.nz<br />
247 Cameron Road,<br />
Tauranga<br />
Success Realty Ltd, Bayleys,<br />
Licensed Under The REA Act 2008