International Mail Manual - Postal Explorer - USPS.com

International Mail Services 115.32
115.14 Investigations
Correspondence relating to investigation of losses, depredations (robberies
or missing contents), and security of international mail should be addressed
to:
CHIEF POSTAL INSPECTOR
INSPECTION SERVICE
US POSTAL SERVICE
475 L’ENFANT PLZ SW
WASHINGTON DC 20260-2100
115.15 International Money Orders
Correspondence relating to international money orders, including operational
procedures, accounting, cashing, and issuing, should be addressed to:
INTERNATIONAL MONEY ORDER SECTION
ACCOUNTING SERVICE CENTER
US POSTAL SERVICE
PO BOX 14964
ST LOUIS MO 63182-9421
115.2 Correspondence With Foreign Postal Authorities
115.21 Correspondence Permitted
Correspondence is permitted between foreign postal authorities and Postal
Service inspectors-in-charge and the postmasters acting under the
instructions for processing inquiries described in 920. U.S. exchange offices
may correspond with their foreign counterparts only through bulletins of
verification and exchanges of documentation.
115.22 Correspondence Not Permitted
In all other cases, postmasters, area offices, and other field units of the
Postal Service must not correspond directly with postal officials in other
countries, but must refer inquiries from those officials to Headquarters for
attention. (See 115.1 for referral points for particular subjects.)
115.3 Correspondence With Foreign Individuals
115.31 Correspondence Permitted
Postmasters, area offices, and other field units of the Postal Service may
reply directly to inquiries and engage in other necessary correspondence
with individuals and firms in other countries.
115.32 Customer’s Address
A customer’s address may not be given out without the customer’s consent.
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