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Security Management in the Extractive Industry<br />

sentiment towards the employer. Intelligenceled<br />

prevention of high risk scenarios<br />

contributes towards the minimisation of a crisis<br />

for the insured or a claim for the insurer.<br />

Physical security asset provision<br />

Given the dynamism and unpredictability of<br />

many operating environments, the appropriate<br />

provision of adequate protective measures<br />

(including armoured vehicles, multilingual<br />

armed or unarmed security escorts and medical<br />

teams) should be applied if recommended. The<br />

chosen organisation named in the policy will<br />

carry out comprehensive and informed risk<br />

assessments and advise on the best measures<br />

to be put in place.<br />

The chosen security provider will put these<br />

measures in place and co-ordinate and control<br />

them out of their own Security Operations<br />

Centre. The Operations Centre is a 24/7/365<br />

communications hub based at the offices of the<br />

organisation that will operate crisis control, coordinate<br />

personnel and vehicle tracking,<br />

command security/medical teams and organise<br />

emergency response on the ground.<br />

Tracking services are essential to maintain<br />

up-to-date knowledge of the whereabouts of<br />

personnel and assets. Small dedicated tracking<br />

devices – some of which are available with<br />

gyroscope, accelerometer and audiovisual<br />

technology – should be distributed to<br />

personnel to ensure they’re keeping to preagreed<br />

travel itineraries and behaviours.<br />

In addition, regular telephone or SMS ‘checkins’<br />

should be arranged to ensure the safety<br />

and location of personnel throughout the day<br />

and night, with pre-agreed passwords to ensure<br />

lack of clandestine duress. This provides a<br />

capacity both to ensure the security of<br />

employees and also maintain a comprehensive<br />

picture of employee activities, at the same time<br />

protecting against insider threats from<br />

belligerent or irresponsible members of staff.<br />

A particular risk that’s regularly faced by<br />

extractive companies is basic vehicle theft.<br />

Given the terrain and distances typically<br />

encountered in extractive projects, such theft<br />

can potentially be highly damaging to<br />

operations. Vehicle hardening measures, as<br />

well as live location vehicle tracking, should be<br />

employed to prevent theft and also to pursue<br />

and reacquire the vehicle in the event of theft.<br />

Crisis response and extraction<br />

The final level of a policy-integrated security<br />

package is the emergency response provision.<br />

Sometimes crises are unavoidable, whether<br />

they’re due to natural disaster, accident,<br />

illness, the sudden eruption of war or regional<br />

conflict or a targeted criminal or terrorist<br />

attack. In these cases, in order to reduce the<br />

consequences for the insured and the insurer, a<br />

quality rapid emergency response is essential.<br />

The content of this service is highly<br />

dependent on the situation, but will involve<br />

appropriate measures designed to address<br />

whatever challenges are presented by the<br />

scenario. Following notification of ‘panic’ by a<br />

client, the chosen organisation will immediately<br />

initiate the emergency response. The Security<br />

Operations Centre will co-ordinate and begin to<br />

arrange the logistic, legal and practical<br />

measures necessary to fulfil the objective of the<br />

response (typically extraction and repatriation).<br />

On arrival of the emergency response, the<br />

security team will contain or neutralise the<br />

threat in whatever form is necessary, while the<br />

medical team will address any injuries<br />

sustained by the client(s). Following on from<br />

this, clients will be rapidly extracted and, if<br />

necessary, repatriated. In a more complex<br />

situation, ransom negotiation services will be<br />

provided by the organisation involved.<br />

It’s a common misconception that costs can<br />

be reduced by limiting the security and risk<br />

management programme for start-up<br />

companies or enterprises. The reluctance to<br />

invest in and prioritise these programmes can<br />

often lead to significant financial losses which<br />

could have been easily prevented.<br />

Philip O’Sullivan MBA MSyl:<br />

Senior Security Consultant at<br />

Northcott Global Solutions<br />

“The extractive industry presents a unique range of<br />

vulnerabilities, characterised as it is by large static sites, high<br />

numbers of personnel and operations in volatile regions”<br />

25<br />

www.risk-uk.com

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