GO 9 November 2017

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GO & EXPRESS Page 5
Win R150 meal voucher for Café Felix, Latitudes Action Bar or
Key Largo
E d i to r
RE: ERROR ON BCM ACCOUNT
I have been phoning and e-mailing
Buffalo City Municipality (BCM)
billing enquiries regarding an
electricity account that I received in
May 2017 for R109 935.23 and
R94 068.81 in August.
We went to the Beacon Bay Branch
(of BCM) in June when we received
the first account and they assured us
that the matter would be sorted out.
I have been pushed from pillar to
post and cannot find one person who
can take ownership of this problem
or show any interest in fixing it.
I have been given numerous
telephone numbers and all of them
do not get answered at all. The toll
SEND in a completed,
correct crossword #1056
for a chance to win a R150
meal at one of
Hemingways Casino and
Hotel’s restaurants. Either
drop off the crossword
solution before 10am on
November 13 at the Daily
Dispatch building in
Beacon Bay, or scan a copy
and e-mail it to
gocontests@tisoblackstar.co.za .
Please include your contact
number and full name on
the copy. Terms and
conditions apply.
CONGRATULATIONS to
Mike Mettam winner of
crossword 1055
No response to whopper BCM bills
free number 086-111-3017 gives a
message that the operators are all
busy and to try again later. In
addition to this error, we are being
charged interest of R700 per month.
If they look on the account they
can see that the meter reading
brought forward is nil, which was the
cause of the overcharge.
I am really concerned that our
electricity supply gets disconnected
and that they will not reconnect us
GO!
until a payment is made.
I know of people that this
has happened to and
they have had to pay the
incorrect amount and
then submit a claim. I am
not in any financial
position to be able to do
this.
I am really hoping that
this will get an urgent
response from someone in the
municipality that can correct this as
LETTERS
Do you want to comment on one
of our stories, or let the GO!
readers know about something
of interest? Write to us via
e-mail: goexpress@
dispatch.co.za Otherwise mail
us at PO Box 131, East London,
5200, mark Att: GO! & Express.
All letters are subject to editing
soon as possible. Thank You so
much. CA Berndt
HUGE SHOCK:
An East
London
resident
received two
BCM accounts
of about
R100 000
Picture: PIXABAY