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Texecom Connect App<br />

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www.psimagazine.co.uk<br />

EDITORIAL<br />

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Scan for<br />

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Paying the premium<br />

Insurance and security, two different sides of<br />

the home protection scenario....<br />

In a move that will interest many domestic security systems<br />

manufacturers and insurers, Cocoon, the sound detection<br />

based home security system, has announced a deal with<br />

PolicyCastle, a digital home insurance platform, giving people<br />

buying home insurance through the service a 15% discount when<br />

protecting their home with the connected security system.<br />

This is indeed an interesting development as it is the first<br />

time, that we’ve heard of, where a DIY security product is linked<br />

to a reduction in insurance premiums. In the past insurers tended<br />

to expect a basic level of security in the home before they would<br />

agree cover (one report by GoCompare suggests that 4% of<br />

people lie about having an alarm fitted) and many offer<br />

reductions for further measures being in place and maintained.<br />

Cocoon is a 120° HD camera with multi-room protection via<br />

infrasound motion detection all supported by an app. Nothing<br />

unique there, but the tie-in with the insurer is of note.<br />

Sanjay Parekh, Cocoon CEO said: “The connected home has<br />

gone through a technological evolution, having mostly failed to<br />

deliver much real-world benefit to customers. Working together<br />

with PolicyCastle and other insurance partners is just one way to<br />

kickstart change in the home insurance industry and force larger,<br />

established brands to improve their offerings to UK customers.”<br />

Which may well be true in terms of making other insurance<br />

companies think about offering some kind of reward for those<br />

adding connected security devices in their homes. However it is<br />

the comment from the insurer in this story that makes for closer<br />

consideration as Edmund Dilger, PolicyCastle CEO said: “Smart<br />

home devices have the opportunity to revolutionise the way we<br />

maintain and protect our homes and we are delighted to support<br />

customers who are using them.”<br />

Now here’s my problem. The reason why insurers like to offer<br />

you a policy at all and why they will even give out premium<br />

reductions is that having a professionally installed security<br />

system on the premises reduces the chance that you’ll become a<br />

target in the first place. Insurers play the odds game; risk versus<br />

reward. They know a burglar seeing an alarm system is less likely<br />

to try his luck there than on a house that is unprotected. So<br />

having a ‘listening’ camera in the front room won’t reduce the<br />

chances of being a target, the insurer will still be getting calls.<br />

The story is a nice bit of marketing for both parties, but I’d be<br />

surprised if insurers welcomed any DIY indoor camera bought off<br />

the internet as a reason for rewarding customers in the future.<br />

Cocoon retails at £159 but there are much cheaper options out<br />

there that offer lower level protection again. Perhaps<br />

homeowners need to consider if it is savings they want, or<br />

security.<br />

Andy Clutton<br />

EDITOR<br />

5

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