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WHAT<br />

PEOPLE<br />

WANT!<br />

Lynette McFadden<br />

Real estate has its share of<br />

‘I want’ moments: I want a sale,<br />

I want a listing, I want that listing,<br />

I want this price. The list is a long<br />

one, demands coming in from<br />

every participant and stakeholder<br />

involved in the process of buying<br />

and selling real estate.<br />

Consultants who want so many things matched<br />

by owners who want one very specific thing, and<br />

that’s More! This is usually followed by the word<br />

‘Money’. It’s a simple enough request, but like all<br />

simple matters, the devil is in not just the detail<br />

but the delivery.<br />

The words I don’t hear enough of are, I will:<br />

I will do what it takes, I will work longer,<br />

harder, smarter, putting your (the clients)<br />

interests over my own.<br />

I will keep in touch and communicate in a<br />

consistent and transparent manner, say the<br />

Harcourts Gold Business Owner<br />

Harcourts NZ Inspirational Women Ambassodor<br />

good and the bad, not just the sanitized and the<br />

sloppy. I will turn up on time and market your<br />

home with flair and intelligence, chasing every<br />

lead till it goes no further.<br />

Now some ‘I wills’ from owners.<br />

I will take an interest in your recommendations<br />

on how to get the best result. I will have my<br />

home presented in a manner that will attract<br />

buyers and their attention, and if I’ve got it<br />

wrong I will take on board what you say.<br />

I will provide you with accurate and truthful<br />

details about my property and I will not say there<br />

is insulation everywhere when there is not, or<br />

the underfloor heating is throughout the entire<br />

house when it stops at the living room.<br />

Here are some buyer ‘I wills’.<br />

I will let you know if I no longer want to keep my<br />

appointment so you don’t have to spend time<br />

and energy on research or drive for miles. I will<br />

give you the best brief I can so that when I ask<br />

you to show me three-bedroom townhouses<br />

but I buy a two-bedroom villa you understand.<br />

Like everyone else, as a stakeholder in this<br />

relationship I want things as well.<br />

I want the business I’ve worked two decades on<br />

and in to stand for something.<br />

I want people to be proud to work for it.<br />

I want to lead with integrity and inspire standout<br />

performance.<br />

What are my ‘I wills’?<br />

I will work as long and as hard as it takes<br />

everyday.<br />

I will provide consistent, inspirational leadership,<br />

anchored with a commitment to the needs of<br />

our team and our clients. And I’ll try to balance<br />

the 50 balls I’ve got up in the air without falling<br />

over, losing the plot or being hit in the head by<br />

one. Not easy!<br />

3<br />

Harcourts Canterbury<br />

2016- <strong>2017</strong><br />

MARY<br />

TURNBULL<br />

No. 3 Consultant for<br />

Harcourts in Canterbury<br />

2016-<strong>2017</strong><br />

OUT OF 460 (APPROX.) HARCOURTS<br />

CONSULTANTS IN CANTERBURY<br />

PH 352 6166 OR 027 525 2959<br />

mary.turnbull@harcourts.co.nz<br />

LICENSED SALES CONSULTANT REAA 2008<br />

Known for her passion in whatever she undertakes, Mary Turnbull goes the extra mile for her clients.<br />

In an unruffled manner and full of professionalism Mary and her team will work together with you to achieve<br />

your goals. Years of experience and expertise are what you gain by going with this extraordinary lady.<br />

PAPANUI 352 6166 International & Migrant Division (+64) 3 662 9811<br />

REDWOOD 352 0352 • PARKLANDS 383 04<strong>06</strong> NEW BRIGHTON 382 0043<br />

GOLD PROPERTY MANAGEMENT 352 6454<br />

GOLD REAL ESTATE GROUP LTD LICENSED AGENT REAA 2008 A MEMBER OF THE HARCOURTS GROUP<br />

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