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2<br />
14<br />
[Edition datE]<br />
What you need to know about open<br />
homes when you’re selling a property<br />
As Prime Minister Jacinda Ardern<br />
recently commented while visiting a family<br />
in Samoa, there is nowhere more sacred<br />
than your home. Welcoming visitors is one<br />
thing, opening it up to complete strangers<br />
is another situation entirely.<br />
When you’re selling a property you get<br />
to decide how the open home process is<br />
run. If you’re working with a real estate<br />
agent, this is will be part of the marketing<br />
plan that you agree upon with them before<br />
you sign the agency agreement. The real<br />
estate agent will advise you on the timing<br />
and frequency of open homes, or any<br />
other viewings. If there is anything you<br />
are uncertain about, talk to the agent and<br />
make your feelings clear. There’s no law<br />
that you have to have open homes – you<br />
may decide that you’d rather have viewings<br />
by appointment only.<br />
“Bear in mind though that in order to<br />
sell your home, people will have to see it,”<br />
says Kevin Lampen-Smith, chief executive<br />
of the Real Estate Authority (REA). “You<br />
may have to be flexible on when viewings<br />
are held, even if they are not particularly<br />
convenient.”<br />
If you are selling privately, you have full<br />
responsibility for running any viewings.<br />
This can be time-consuming and has the<br />
potential to be distressing if you’re not<br />
braced to hear other people’s criticisms of<br />
your property. Some private sellers get a<br />
friend to help out for this reason.<br />
When it comes to the marketing and<br />
selling process of your home it’s a good<br />
idea to look at things from the perspective<br />
of the real estate agent and any prospective<br />
purchaser, Lampen-Smith says.<br />
“Open homes often attract people who<br />
are just browsing to see what’s around, or<br />
neighbours who have always wanted to<br />
see what ‘that house at number 10’ is like.<br />
The agent will report back to you after the<br />
open home to let you know the level of<br />
interest – if they have kept an electronic<br />
or paper record of visitors it will give you<br />
an indication of how many visitors were<br />
sticky beaks from down the street.”<br />
In an ideal world, people will treat your<br />
home with respect when viewing it, he<br />
says.<br />
“If you suspect they will need<br />
reminding, request that the agent asks<br />
visitors to remove any wet weather gear or<br />
shoes before entering. Most people go on a<br />
major cleaning, tidying and de-cluttering<br />
mission before putting a property on the<br />
market, which will make it much easier<br />
to prepare it for an open home. It’s a<br />
good idea to clear away any valuables or<br />
personal items (if time is short, dump<br />
them all in a washing basket that you can<br />
pick up and take with you) and use your<br />
own common sense about what you want<br />
strangers to see.”<br />
Don’t shove things into cupboards or<br />
wardrobes – prospective buyers will be<br />
keen to gauge storage capacity. Remember<br />
that families with small children could be<br />
going through your property and delicate<br />
ornaments or family heirlooms might be<br />
better out of harm’s way.<br />
Selling a property can be a stressful time,<br />
but you’ll make it much easier on yourself<br />
if you work out a plan of attack, including<br />
getting the advice of professionals along<br />
the way, Lampen-Smith says.<br />
“Present your home well and it’s more<br />
likely to attract another set of owners.”<br />
For independent advice on buying or<br />
selling property, check out settled.govt.nz.