PSIJune2018
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INTERVIEW<br />
Meet the President, COO and CEO<br />
This month we talk to Ronald<br />
Virden,the COO at ACRE who is also<br />
the President of ACRE International<br />
and the new CEO of Vanderbilt. PSI<br />
speaks to a very busy man...<br />
ast month we reported that Ronald Virden,<br />
Lwho was recently named ACRE COO, is to<br />
assume the role of President of ACRE<br />
International. The evolution of the company’s<br />
leadership roles will allow ACRE to refocus its<br />
efforts based on geographic regions, allowing<br />
greater alignment between its Vanderbilt and<br />
ComNet brands in the Americas, Europe, the<br />
Middle East and APAC.<br />
Ronald, who assumed his expanded role as<br />
of June 1, 2018, will be based in Dublin, Ireland,<br />
and take over the Vanderbilt CEO role from Joe<br />
Grillo, who will continue to serve as ACRE CEO.<br />
All of the management of Vanderbilt’s<br />
international operations, as well as ComNet’s<br />
UK-based operations, will fall under Ronald’s<br />
purview and he will also remain COO of ACRE.<br />
PSI caught up with Ronald to find out his<br />
plans for the organisation and also to discuss<br />
the US and UK market.<br />
ACRE may not be a company that people<br />
know, while they will be familiar with<br />
Vanderbilt and ComNet. How would you<br />
describe ACRE’s role in the security<br />
industry?<br />
While ACRE isn't a large conglomerate, the<br />
company is still sizeable in that the Vanderbilt<br />
and ComNet brands are truly global companies,<br />
serving more than 15 countries. The two brands<br />
also span not only the access control, integrated<br />
solutions and intrusion markets, but also the<br />
fibre optic, electrical and wireless solutions<br />
markets as well. The size of our brands within<br />
ACRE allows us to be influential in these areas<br />
while remaining flexible in our ability to meet<br />
customer expectations and deliver exceptional<br />
service to our partners. This differentiation is<br />
important as we look toward the future of the<br />
business and prepare for more growth and is<br />
what sets us apart in the industry.<br />
Do you think you will have a different<br />
approach to the role than Joe Grillo?<br />
Joe remains the ACRE CEO through this next<br />
evolution of the company, and my role will be to<br />
offer additional support on the operations side<br />
of the business so that Joe can concentrate on<br />
the strategic vision for the company as we look<br />
to add to our portfolio. My background is in<br />
operations, so I bring additional insight into the<br />
customer-centric perspective, including<br />
satisfaction levels, metrics and operational<br />
efficiencies, as well as ways we can gain<br />
positive sales synergies between the two ACRE<br />
brands. As we continue to refine our operations,<br />
we've made strategic additions to the<br />
leadership team, which will help propel the<br />
brand forward and solidify our strength in the<br />
marketplace.<br />
How would you compare the US security<br />
market to the one we have in the UK?<br />
One of the biggest factors affecting the security<br />
market in the UK and Europe is the GDPR and<br />
the quest to protect data. Both ComNet and<br />
Vanderbilt have been proactive in addressing<br />
these concerns before the rule is (continued over)<br />
Ronald Virden<br />
“Allowing<br />
organisations to<br />
increase their<br />
situational awareness<br />
through AI, analytics,<br />
surveillance and<br />
access control will be<br />
important to us<br />
moving forward”<br />
www.psimagazine.co.uk<br />
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