The Garage 277
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OPINION 30<br />
ENSURING YOU GET<br />
HOW TO STOP THE WHEELS<br />
FROM FALLING OFF WITH<br />
CAR PARTS DELIVERY<br />
SELLING parts and<br />
accessories online<br />
has proven to be a<br />
profitable business<br />
for many within the<br />
motor trade. Plus, with the<br />
rise of eBay and Amazon,<br />
customers can now conveniently<br />
purchase vehicle essentials<br />
from online marketplaces<br />
that offer great choice<br />
on products and prices. So,<br />
garages have steadily been<br />
improving their online services<br />
to match increasing<br />
demand.<br />
However, while the online<br />
shopping experience matters,<br />
businesses can’t afford<br />
to get complacent when preparing<br />
to send out customer<br />
orders. With the weight and<br />
shape of parts being so varied,<br />
it’s easy to hit a snag<br />
along the road of delivery.<br />
Being aware of the common<br />
pitfalls will help to avoid unnecessary<br />
fees and ensure<br />
the item ends up in the customer’s<br />
hands on time and<br />
in excellent condition.<br />
Packaging priorities<br />
As a starting point, make<br />
sure your choice of packaging<br />
is correct. Certain parts<br />
will be bulkier and require a<br />
stronger box than the cardboard<br />
you might typically<br />
use for smaller objects. For<br />
those parts which are awkward<br />
to handle, or are fragile,<br />
pay extra care and attention<br />
when wrapping. As a<br />
general rule, it’s better to be<br />
over-generous with internal<br />
protection – plenty of bubble<br />
wrap, foam padding and layers<br />
of strong tape will hold<br />
the box together and cushion<br />
David Grimes, CEO of parcel<br />
comparison website My Parcel<br />
Delivery, highlights the common<br />
delivery pitfalls garage owners<br />
face when sending car parts –<br />
and offers his advice on how to<br />
avoid them…<br />
30, 31 Opinion.indd 1 30/05/2018 15:53
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