Figures and ratios - Banca Popolare di Milano

In addition to these main Group activities, individual companies have organised their own initiatives:
Particular attention is paid to colleagues with disabilities, with training programmes based on approaches, methods and languages that
respond to the needs of the users. The content relates to current regulations and laws, with specific interventions targeted at people with
different types of sensory disability. Customized projects are also created for individuals to facilitate and support their integration, their
consolidation in specific tasks and/or their professional requalification.
D evelopment
A series of training courses dedicated to recently appointed branch managers has been launched to support and
develop in a planned manner the technical, professional and managerial skills required for effective exercise of this role.
The key elements of the project are the introduction of a dedicated process and tutors to support the professional growth
of managers, as well as the involvement of special company structures to encourage the spread and enhancement of
BPM's corporate know-how.
Particular attention was paid to the new management training project, which has as its primary goal the growth and
preparation of a manager's colleagues, taking into account those people, including many managers, who have signed
up for the Solidarity Fund.
The management development path for branch managers has been integrated with the definition of a development path
designed to implement the cognitive and experiential learning processes for the realisation of commercial development
steps, which began in 2011. This path involves about half of the directors of CRA.
As required by the Strategic Plan, new branches have been opened, hiring experienced people locally. These people
have been included in training programs to meet the needs of individual and business customers; a training programme
aimed at spreading the spirit of belonging and cultural integration with the BPM Group has been reserved for
management.
A project has begun, starting from the definition of BPM's corporate mission and vision, that will continue in 2011 with
the mapping of roles and skills as a basis for the creation of a structured system of assessment, career paths and training
programmes.
At the end of 2010, BPM activated its third photovoltaic system installed on the roof of the Services Centre in Milan. It is a 98 KW solar panel array which will
provide power for the entire Training Centre.
The process of personnel planning aims to monitor the professional growth of people with
emphasis on the development, training and enhancement of professional skills that guide
the person in the exercise of their duties throughout their entire career, in a logic of full
awareness and responsibility for the position that they hold at any one time.
The individual Group companies adopt different management tools for professional
development in relation to particular aspects of their organisation and market positioning.
BPM
group
Personnel Community
Customer
Environment
BPM
group
Suppliers
Member
and Shareholders
87