Figures and ratios - Banca Popolare di Milano

Involvement of the personnel
Again in 2010, we paid great attention to the involvement of employees through a series of initiatives.
Of the Group's various initiatives, there was a convention called “The pleasure of acting together“ dedicated to managers for the
dissemination and sharing of the guidelines of the 2010-2012 Strategic Plan. The various Group companies distinguished themselves in
the following ways:
� For Banca Popolare di Milano the AGM has always been the best occasion for getting involved in the life of the Bank (see the
chapter “Members and Shareholders“).
� As usual, Banca di Legnano and BPM organised a day of presentation for new recruits and
an awards ceremony for staff who had reached 25, 30 and 35 years of service.
� Webank organised a meeting to present the merger with WeTrade. It also created an internal
web community called Brainville to enable employees and other staff to contribute in a
simple and informal way to the development of ideas at Webank.
� Banca Akros launched an innovative path of internal communication to educate employees
on customer-related activities. The purpose is to achieve a better understanding of customers
and their needs in order to acquire a greater awareness of the financial services being
offered. The meetings are held once a fortnight and feature in-house speakers.
� ProFamily arranged a conference with its agents to explain the operational and commercial development programmes. It has
also organised other initiatives such as: Christmas and Easter presents for the children of employees and summer camps and an
office Christmas dinner with a personalised gift for each employee.
Making differences count and reconciling work/home
In 2010 particular attention was given to issues of diversity in the broadest sense, with a significant number of projects, many in
collaboration with other entities.
Diversity benchmark
In collaboration with the Diversity Management Observatory of SDA Bocconi, a questionnaire was sent to a sample of employees
of the commercial network to test awareness of the initiatives and tools provided by BPM, particularly on issues such as
flexibility, integration, communication climate, orientation towards diversity management. The tools and services to provide
support for children and the use of part-time employment were again confirmed as strengths, while integration policies and
1. The pleasure of acting together: a major convention in February 2010, ably compèred by Daria Bignardi, brought together many members of staff of Banca Popolare di Milano with a special
appearance by Renato Mannheimer.
2. Material presented during the new recruits' day
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