Annual Review 2017-18

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Looking back on another successful year… Page 2 Introduction Welcome from Jonathon and Linda Page 4 Page 5 Page 20 Page 27 Page 28 Page 29 Page 32 Page 34 Vision, mission and strategic objectives Our highlights Our performance Delivering our Offer Document Promises Involving our tenants Focus on our future Our board and executive managementteam Our figures At TaiTarian we have always been passionate about making areal difference to people’s lives and their communities. This year has seen anew phase in our development and in July 2017 we changed our name from NPT Homes to TaiTarian. As aWelsh organisation, we felt it was important to have aWelsh name. Taimeans housing and Tarian means shield, reinforcing our ethos that we don’t just provide homes but offer support and help to our tenants and communities. 2|MAKING A DIFFERENCE
We launched our new Corporate Plan ‘Focus on Our Future’ in the summer of 2017 and this demonstrates our commitment to putting tenants at the heart of what we do. Our vision is to continue building upon the foundations set down during the first seven years of our organisation and to focus on delivering services which exceed tenant expectations. We’re very happy to report that this year has seen us deliver the remaining offer document promises, this was approved by our Board inMay 2018. We’re very proud of this achievement and will continue to work hard to deliver on our new plans. We believe that the ongoing work with our tenants and stakeholders is integral to what we do and we look forward tocontinuing to work closely with our tenants, Board, employees, contractors and partners over the coming year. These partnerships enable us to carry on doing what we’re passionate about –making apositive difference to the lives of individuals, families and the communities we work with. Chair, Jonathon Davies and Chief Executive, Linda Whittaker Our staff have continued to shine, with anumber receiving awards during the year. Wealso gained the Welsh Government’s Platinum Corporate Health Standard, which is the highest possible accolade, for the work we’ve done to improve the health and wellbeing of our staff and communities. OUR ANNUAL REVIEW APRIL 2017 -MARCH 2018 |3
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Page 5 and 6: Our highlights OUR ANNUAL REVIEW AP
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Page 9 and 10: Our highlights and experience to he
Page 11 and 12: Our highlights Corporate Health Sta
Page 13 and 14: Our highlights Five apprentices sec
Page 15 and 16: Our highlights Pledging to end ment
Page 17 and 18: Our highlights Angela Lewis, from Y
Page 19 and 20: Our highlights Our Transport Manage
Page 21 and 22: Community reinvestment Using the We
Page 23 and 24: Tenant satisfaction We have seen an
Page 25 and 26: “They are the only people who hel
Page 27 and 28: Delivering our Offer Document Promi
Page 29 and 30: Focus on our future During the year
Page 31 and 32: • Reviewing and streamlining proc
Page 33 and 34: Sonia Reynolds Council Nominee Pete
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Annual Review 2017-18

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