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Annual Review 2017-18

Tai Tarian's Annual Review for 2017/18

Tai Tarian's Annual Review for 2017/18

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Tenant satisfaction<br />

We have seen an increase in satisfaction<br />

levels over the last year.<br />

97%<br />

91%<br />

TRUST US<br />

would<br />

recommend us<br />

to family and<br />

friends<br />

93%<br />

say our rent<br />

provides value<br />

for money<br />

84%<br />

satisfaction<br />

with the way<br />

we deal with<br />

anti-social<br />

behaviour*<br />

83%<br />

say we listen<br />

and acton<br />

tenant views<br />

92%<br />

neighbourhood<br />

satisfaction<br />

Quality of<br />

94 %<br />

their home<br />

90%<br />

say we provide<br />

the service<br />

customers<br />

expect<br />

*550 surveys from July <strong>2017</strong> to March 20<strong>18</strong> (*<strong>18</strong>1 surveys)<br />

94%<br />

overall service satisfaction<br />

OUR ANNUAL REVIEW APRIL <strong>2017</strong> -MARCH 20<strong>18</strong> |23

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