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BAY OF PLENTY BUSINESS NEWS SEP/OCT 2018

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<strong>BAY</strong> <strong>OF</strong> <strong>PLENTY</strong> <strong>BUSINESS</strong> <strong>NEWS</strong> September/October <strong>2018</strong><br />

9<br />

GROWING CUSTOMER BASE<br />

Customers big and small<br />

across New Zealand<br />

are voting with their<br />

feet. The company’s customer<br />

base includes Tauranga<br />

City Council, Powerco,<br />

Fonterra, Vector, Auckland<br />

Richard Jenkins addresses the Hamilton<br />

launch function. Photo/Supplied.<br />

City Council, Sanford, LIC,<br />

and TSB Bank amongst their<br />

enterprise and government<br />

clientele. And The Instillery is<br />

also serving is a wide variety<br />

of small and medium companies<br />

and organizations, includ-<br />

We have found working with<br />

the team at The Instillery was a<br />

complete game changer for us.<br />

Working with a team that are<br />

passionate about technology<br />

and applying it to the customer<br />

experience from start to finish, has<br />

enabled us to focus on what we<br />

do best, knowing that we have the<br />

backup and tools to ensure that our<br />

customers receive the best possible<br />

experience every time.”<br />

- Fleur Caulton, CEO, Go To Collection<br />

Ltd (Madam Woo & Rata)<br />

ing Craggy Range, Property<br />

Brokers, CooperAitken,<br />

Cancer Society, Patterson<br />

Burn, Holland Beckett, Sports<br />

Bay of Plenty, World, Madam<br />

Woo and Eat My Lunch.<br />

“We will be bringing economical<br />

and rapid to deploy<br />

managed services combined<br />

with our deep experience in<br />

the cloud & SaaS - that can<br />

be nigh-on impossible to find<br />

outside of the big cities - directly<br />

to a range of enterprises<br />

in the BOP and Waikato regions,”<br />

says Mike.<br />

He told guests at the recent<br />

regional office launches in<br />

Hamilton and Tauranga that<br />

The Instillery focuses on delivering<br />

measurable business<br />

outcomes in areas that matter<br />

most to their clients’ business<br />

leveraging the latest proven<br />

Cloud, Networking & SaaS<br />

technologies.<br />

“We have and will continue<br />

to turn down business if<br />

we don’t think what you are<br />

considering implementing is<br />

going to make a positive impact<br />

for you or deliver on the<br />

projected benefits,” he says.<br />

“We do this by making<br />

decisions based on a combination<br />

of data-driven insights<br />

and business context.<br />

Through sharing access, information<br />

and NZ’s top tech<br />

talent, ensuring total transparency<br />

so when we say we’re<br />

truly cloud and technology<br />

agnostic, we mean it. We’re<br />

just going to put our focus on<br />

pushing fast forward for our<br />

customers.<br />

“It’s all about velocity - we<br />

can accelerate our clients to<br />

get products to market or set<br />

up products that are seamless,<br />

allowing them to focus on<br />

their core business while we<br />

take care of the rest.”<br />

Investing for growth in<br />

Tauranga and Hamilton<br />

The Instillery Approach<br />

The Instillery seeks business outcomes above all<br />

else. That means anything that gets in the way<br />

of achieving the stated goal of the organization<br />

is open to being questioned and optimized if<br />

necessary. As well as technology, this also includes<br />

an organization’s people and process.<br />

Collaborative thinking<br />

The Instillery works alongside customers in<br />

a collaborative fashion to collectively look at<br />

what is possible and what can be achieved<br />

together. It runs a co-pilot support model, sharing<br />

access, information and people, ensuring total<br />

transparency. This means if it’s quick and easy for<br />

the client to do something itself, then it can get<br />

straight in there and do it. Alternatively, they can<br />

reach out to The Instillery team and get assistance<br />

when it’s needed.<br />

Reinforcing their commitment<br />

to growth, the<br />

Tauranga team recently<br />

moved into new offices on<br />

Cameron Road. With sufficient<br />

room for 15 staff, there’s<br />

plenty of room for growth<br />

from the current five-person<br />

team.<br />

“The BOP office remains<br />

committed to delivering best<br />

of breed ICT services to our<br />

existing customers,” says new<br />

Branch Manager Ryan Sione.<br />

“With the merger we are<br />

now in a position to leverage<br />

The Instillery’s enterprise<br />

level skills to deliver real<br />

outcomes for all BOP clients,<br />

from SMEs to large corporate<br />

and government agencies.”<br />

The Hamilton team will<br />

To have The Instillery come in and say,<br />

‘hey look, we’ll just sort it all out for you<br />

guys and you don’t have to worry about<br />

it’, was incredible.”<br />

- Lisa King, Founder, Eat My Lunch<br />

also be moving later in the<br />

year to new offices on Level<br />

3 of the Sky City building.<br />

This newly formed office sits<br />

alongside the Hamilton Sky<br />

City management team offices<br />

and will provide a great environment<br />

for staff and visitors.<br />

Bay of Plenty Office<br />

+64 7 262 0800<br />

399 Cameron Road Tauranga<br />

Contact: Ryan Sione<br />

theinstillery.com

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